Santander

Is Santander down in Tenbury Wells, Worcestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenbury Wells, Worcestershire, England 01/02/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • jaipeva3 Fairworld (@jaipeva3) reported

    @ChutneyRebel @santanderuk Sorry to hear in my case I left the queue but Santander is performing crap customer services. They should at least tell you your position on the queue. Of course, they spent money on executives, parties and whatever.....

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • edison_goff Edison Goff (@edison_goff) reported

    @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk been trying to get hold of the help desk for 45 mins and still holding. WTF is going on?????

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.

  • gerful_G ₲Ʉ₦₦₳Ɽ (@gerful_G) reported

    @santanderuk disgraceful service is an understatement

  • AntRGreen Anthony Green (@AntRGreen) reported

    @santanderuk are you aware that it is impossible to get a digital statement for your savings accounts?! If you want one, you have to have it posted to you. That is unbelievably crass and a complete waste of the planet!! Why the hell is that the case?!

  • rufussmith101 Emma (@rufussmith101) reported

    @santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service