Santander

Is Santander down in Tenbury Wells, Worcestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Tenbury Wells, Worcestershire, England 12/05/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • joriches Johanna (@joriches) reported

    @Michelle_JML @santanderuk 7K from my daughters who is a student and now has no access to any money while they ‘look into it!’ Shocking!

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @StuMan21953001 @santanderuk It's a joke. I can't pay bills or get my own money. I also can't spend hours on the phone. I bet they are all " working from home". I am going to close the account if they don't sort it today.

  • cheshirecat847 Cheshirecat847 (@cheshirecat847) reported

    @santanderuk Had to call several times recently to pay off my mortgage. Every time, a 40 minute wait in a call queue. I ring First Direct and I'm talking to someone within a minute or so. Santander, really poor customer experience, I'm glad we're parting company

  • leesuzee lee whitehouse (@leesuzee) reported

    @santanderuk I can’t believe the shocking customer service my husband has had when trying to change his mobile number. Can’t change the number without sending a statement, can’t access the statement without his no longer active mobile number…not sure what we can do 😡

  • MrsKelseySBB Mrs Kelsey (@MrsKelseySBB) reported

    @santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @joriches @Michelle_JML @santanderuk Ridiculous! I can't access my business account the past 5 weeks and I have 60 staff who are on the verge of being unemployed plus can't afford their bills or feed their families But don't worry they said they will look into it for me!!! It's now 5 weeks later.

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk Are you joking. What Branches. What phone service??

  • dabhicj C.J.Dabhi (@dabhicj) reported

    @santanderuk The banking service with Santandar has gone down and customer like me have to wait very long time before anyone is available to assist!

  • Eleanor_0611 ER (@Eleanor_0611) reported

    @santanderuk do you accept forces help to buy scheme

  • kellegher_john john kellegher (@kellegher_john) reported

    @santanderuk I need help urgently with Santander crap business banking over getting acces to a business account in my company name Can someone have the decency to contact me or anyone who can put me in touch #business #banking #unbelievable