Is Santander down in Tenbury Wells, Worcestershire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (61%)

2. 

   Login (13%)

3. 

   Website (11%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• A (@dcatlover4) reported 32 seconds ago

  @MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x

• Jack Lane (@JackLan33772356) reported 55 seconds ago

  @Londonlintin @bancosantander @santanderuk Good for you. Integrity.. Maybe you would like to ask them. How's it ok to take away a single mum home of 16 years. Business was closed in lockdown and the chancellor decided she only had 18 months books so no help. What could she do?? Sorry to jump on your thread. So cross

• David Norrie (@DavieNorrie) reported 55 seconds ago

  @tggleeson @jmason @santanderuk what is being done to fix the massive security vulnerabilities identified in your mobile banking app ? It looks like simply uninstalling the app doesn’t save me. Should I destroy my cards ?

• Neesh (@Neesh_bloggs) reported a minute ago

  @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed

• PJayy (@PJayy97672133) reported 3 minutes ago

  @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

• Miss Kristy 🇮🇪 (@MissKristy_LH) reported 7 minutes ago from Tottenham, England

  @MorganBroadcast @santanderuk Nevermind, I have just read through the thread and noticed many @Barclays shout outs all over the thread with responses from them. I will be going there. 👍 Hope this issue gets sorted for you.

• gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE (@gheathen) reported 13 minutes ago

  @bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.

• Holographic Non-Fungible Wordleist Stockley (@MarkStockley) reported 15 minutes ago

  You are losing a customer in real time here @santanderuk—in a phone queue for 45 mins waiting for the CHAPS team only to end up talking to Vodafone voicemail. There are no words to describe this level of lack of service for something this important.

• MiniM🦋 (@Minimaria) reported 17 minutes ago

  Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp

• Holographic Non-Fungible Wordleist Stockley (@MarkStockley) reported 20 minutes ago

  It was (1), I had to hang up on you @santanderuk after a multi-hour marathon of being utterly and completely let down in my desire to use your bank to make an important payment. I am beyond furious.