Santander status: access issues and outage reports

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Taunton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jo (@5arstudent) reported 2 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 3 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  John Calvey (@JC_Rammy) reported 5 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Tom King (@silentshark) reported 7 minutes ago

  @santanderuk any chance you could answer your phone? Appaling service

• 
  Ali (@callyoubetty) reported 8 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 15 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Alison Beswick (@alison_beswick1) reported 19 minutes ago

  @MartinKnight_ I was debanked during covid along with 500,000 others, I don’t have id to open another bank account, I can’t pay for a new id because I don’t have a bank account. My life has been turned upside down by some guttersnipe that didn’t even bother to give me a reason @santanderuk

• 
  100 (@GhostNoFace0101) reported 21 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 23 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  Nick (@petch_nic) reported 25 minutes ago

  @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?