Santander

Is Santander down in Swindon, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swindon, England 09/18/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Do you realise how ill you are making me? Another 2 hours on the phone was told I could close my account and now another block put on it! How on earth do you keep going absolutely disgusting treatment

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @santanderuk what a joke!!do you actually have any staff working today! I called at 8.00 am call was answered then transferred the wait was so long you cut me off & now I’m on hold again…… trying to send Ute a house purchase !! Diabolical

  • cangarooscoach Tony Fagelman (@cangarooscoach) reported

    @santanderuk really disappointed in your customer services. Yesterday i called the bank and it just rang for 20 minutes with no answer. Today i tried again and waited 30 minutes. I appreciate that every business is Covid affected, but those wait times are unacceptable

  • JoFrancoWheeler Jo Franco-Wheeler (@JoFrancoWheeler) reported

    @santanderuk your service is SHOCKING. I have been trying to speak to you since Friday and cannot get through. I have now been on hold for 40 minutes for the third time this week. Hire more staff!

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderukhelp @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem.

  • NelsonSteve07 Nelse Steve (@NelsonSteve07) reported

    @santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......

  • GillyB9 Gilly B (@GillyB9) reported

    @santanderuk Sent money to my daughter on 26/12/21 We are both existing customers. I used her maiden name in error. She has recently been married. The money left my account but she has not received it. How do we rectify this ?

  • AndyDay1982 Andy Day (@AndyDay1982) reported

    Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

  • YazadP Yazad Parakh (@YazadP) reported

    @santanderuk Shocking customer service - been on hold for over 90min this morning, no response. How do you function?

  • GavChambers2 Gav Chambers (@GavChambers2) reported

    @santanderuk been on hold for 40 minutes with the fraud department . I think it time to be bold and change banks at this rate. Come on guys sort this delay out or at least offer a call back service !