Santander down? Current status and problems in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrienne Levison (@adriennelevison) reported 7 minutes ago

  @santanderuk Absolutely disgusting telephone banking customer service. Have been holding on to speak to a human being for 30 MINUTES!

• 
  Damian ORourke (@DamianORourke3) reported 8 minutes ago

  @santanderuk absolutely shocking service, no branches left, hours on hold (yes I know there is a pandemic but other banks have moved on) and the online 'Chat-Bot' is useless. Please go elsewhere and find yourself a modern bank in the 21st century, catch up you useless lot!

• 
  Jane Farley (@JaneMortgages) reported 8 minutes ago

  @CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!

• 
  Andy Wilf Williams (@Wilfy1874) reported 10 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  Harrington4510 (@harrington4510) reported 11 minutes ago

  @santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John

• 
  ✨Ayesha Shaheen✨ (@felixfeliswitch) reported 15 minutes ago

  @santanderuk I can’t get into my online or mobile banking. The pages won’t even load to let me log in. What’s happening??

• 
  D A V I D D A V I D (he/him) (@topvillafan) reported 16 minutes ago

  Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.

• 
  Peggy Jane (@PeggyJaneUK) reported 16 minutes ago

  @santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous

• 
  Robyn Rogers (@ChesapeakeAssoc) reported 16 minutes ago

  @SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..

• 
  Sara Mather (@Saramaf) reported 16 minutes ago

  @santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp