Santander

Is Santander down in Swindon, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swindon, England 12/13/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 198kHz 198kHz (@198kHz) reported

    @Rachelle_Hulme @santanderuk Which? have reported on this - there is a clickable link in the email, which no doubt doesn't go to the Santander site.

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported

    @LizKershawDJ @santanderuk If Santander can't provide the service you want, and other banks can - why don't you just switch banks?

  • claire_conboy Claire Conboy (@claire_conboy) reported

    Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service

  • JohnathanLivi12 Johnathan Livingston Seagull (@JohnathanLivi12) reported

    @har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎

  • suob71 Su O'brien (@suob71) reported

    @santanderuk I have been on hold now over 40 minutes to talk to someone anyone call answered then put on hold not great service and your on line web chat not working Think I will close the account go else where

  • mrJoseMRuiz Jose Ruiz (@mrJoseMRuiz) reported

    @santanderuk terrible support. You wrongly blocked my account on Thursday while doing a valid transaction and after 4 days and hours on the phone I can´t used my money yet!

  • sellseebill Sellsee Bill (@sellseebill) reported

    @santanderuk 40 minutes and still waiting for someone to answer your phones. very poor service

  • amw_ambleside Andrew Wainwright (@amw_ambleside) reported

    @LizKershawDJ @santanderuk I'm with Nationwide and they have a postal paying in service.

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.