Santander

Is Santander down in Swindon, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swindon, England 01/20/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • halfdutchbird An Autistic Teacher (@halfdutchbird) reported

    @santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…

  • JaneMortgages Jane Farley (@JaneMortgages) reported

    @CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!

  • AChamakh Alice 🌼 (@AChamakh) reported

    @santanderuk just went to pay my rent and the website on the landlords end said “Payment Error Unable to create rent payment - Payment Date 31 Dec 2021 is future of balances” yet £500 is now pending in my bank account. Will this have been taken or not?

  • PeggyJaneUK Peggy Jane (@PeggyJaneUK) reported

    @santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • Bryan_1973 bryan joyce (@Bryan_1973) reported

    @santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible

  • tesssummers98 Tess Summers 🇬🇧🇮🇪 (@tesssummers98) reported

    @robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money

  • Duncyano Duncan Hall (@Duncyano) reported

    @MartinSLewis The auto messages are like a maze to get to speak to a human, options after options which more often than not end up with a message to look for the answer on the website @santanderuk @santanderukhelp are the worst it’s nigh on impossible to speak to anyone

  • Saramaf Sara Mather (@Saramaf) reported

    @santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp

  • Fantastico2021 Macho Fantastico (@Fantastico2021) reported

    @TellYourSonThis @bryann1015 I agree, @santanderuk have caused me (and cost me) all sorts of headaches with barring/blocking payments I’ve tried to make to buy coins at the right time… terrible