Is Santander down in Swansea, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ernmander
(@ernmander) reported
Tried making a claim for a broken roof tile with @santanderuk the site auto pings you to @AvivaUK just had a message back from Aviva saying never heard of you and can’t find any insurance. I need to ask Santander what am I paying £116 a month for @santanderukhelp
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Andrew Toal
(@atoolshed2003) reported
@santanderuk absolutely hopeless. Block my account then can't get them to answer their "helpline". It only runs til 8pm, it should be 24hr. Think I'll be switching away. Useless, on phone for 30 minutes then they hung up
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Matt McGuinness
(@mattmcg1994) reported
@santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.
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Jamie
(@Jaymez_m_) reported
@santanderuk your app is down more than Norwich
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Najma
(@najmab) reported
@santanderuk my business account access has been blocked all afternoon!! I’m on my fourth phone call having waited 15 min each time already with no answer this afternoon. I need URGENT Access!!!!!
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alison gregory
(@waqp12) reported
@gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!
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Paul
(@paulythemichael) reported
@santanderuk @santanderukhelp @bancosantander can’t believe your customer service! Switched my account to you, switch completed today and still waiting in post for online login details. Renders my account unusable. Can I get compensation for this?
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DannyUK #BLM
(@DannyUK) reported
@santanderukhelp Back in @santanderuk Birkenhead again. Branch opens at 9.30am. At 9.35am one of the two cashiers working the tills stops serving customers and disappears for 5 minutes. Surely whatever she's doing could have been done before opening? Or when there were no customers in the queue?
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Colin Paterson
(@Neoshappy) reported
@BTC_Archive @santanderuk does this mean that you guys are going to support clients that use crypto aswell now?
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Vikki
(@TetchyBitch) reported
@Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.