Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 03/10/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeylandRick LeylandRick (@LeylandRick) reported

    @santanderuk Utterly utterly piss poor way to treat customers. Shaft them, **** them.about, cause distress, and then have a bot that isn't worth a **** on tour so called 24/7 help. #BadCustomerService #PissPoor #MovetoBarclays

  • ripcowstoenails jess (@ripcowstoenails) reported

    @santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?

  • gingmeas Ben (@gingmeas) reported

    @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

  • JohnMcDonald_MC John McDonald (@JohnMcDonald_MC) reported

    Hi @santanderuk do you have a problem with on line banking today ????

  • MediaRunway The Runway Media (@MediaRunway) reported

    @santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?

  • NadineMarshal17 A Voice For Conner (@NadineMarshal17) reported

    @santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!

  • StillSocialist Still Socialist (@StillSocialist) reported

    .@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful

  • MaryPlanAhead Mary Meacham 🌻 (@MaryPlanAhead) reported

    @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

  • philsanders99 Phil Sanders (@philsanders99) reported

    @santanderuk Shocking customer service. All sons money fraudulantly taken 2 weeks ago. 4 times spent chasing for 2 hours at a time and still nothing being done. Awful "bank???" if you can call you that!!

  • kennyhd ken h 96.5% 🇺🇦 (@kennyhd) reported

    I'd rather pull my teeth out than wait to get assistance from the #Santander call center..... But poor service doesn't just happen, it's by management design..... or rather mismanagement. @Santanderuk