Santander down? Current status and problems in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Swansea, Wales

The most recent Santander outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Transactions	7 days ago
Swansea	Website	10 months ago
Swansea	Transfer	2 years ago
Porthcawl	Login	2 years ago
Llanelli	Website	2 years ago
Swansea	Website	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Milburn (@memyslelfni) reported 6 minutes ago

  @santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing

• 
  Zoe Oldroyd (@MissZoeO) reported 10 minutes ago

  Well done to @santanderuk for putting additional stress on my holiday by blocking a payment to my @RevolutApp account and blocking access to my accounts. Transferring my accounts away when back (if we get away as currently can't pay my hotel)

• 
  CHÍ (@ChiomaAkamelu) reported 11 minutes ago

  @santanderuk @santanderukhelp why are you guys so unhelpful and confused as a bank? Why block an international student’s account without any explanation, we’ve tried everything to get this sorted yet nothing. Please unblock my kid brothers account.

• 
  Lux 💙☺️ They/Them (@VulpixLux) reported 12 minutes ago

  @RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows

• 
  Matt Setchell (@MATTSETCHCREATE) reported 13 minutes ago

  @santanderuk Seriously cannot believe this level of shocking service! Constantly on hold, no answer and get cut off! You’ve blocked my account and I cannot use my card!

• 
  Matt Setchell (@MATTSETCHCREATE) reported 15 minutes ago

  @santanderuk Been on hold for 3 hours now and just been cut off! Can’t access online banking!

• 
  Amanda Gado (@AmandaGado) reported 15 minutes ago

  @santanderuk Bank account locked and now 35 minutes on hold waiting for help! What am I supposed to do. My nearest branch is miles away

• 
  John (@johnineurope321) reported 16 minutes ago

  @santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.

• 
  Jane Milton Limited 🇺🇦 (@janemiltonfood) reported 16 minutes ago

  @santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!

• 
  Rob Taylor (@TreborRolyat) reported 17 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt