Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 03/28/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Browney120417 David Brown (@Browney120417) reported

    @santanderuk @santanderukhelp over 6 hours on hold over 7 calls and yet again a dropped call. Worst customer service since earth began

  • pcm2u pcm2u (@pcm2u) reported

    Anyone else had any problems with Visa payments not goig through? @Visa @Mastercard @santanderuk

  • Psycobunny Psyco Bunny (@Psycobunny) reported

    @agw1437 @calvinrobinson @santanderuk Terrible!

  • EVMRecovery Car Transport UK (@EVMRecovery) reported

    @Bounce_BackLoan @RishiSunak I know this doesn't help, but can I just say my experience with @santanderuk has been painless and smooth. The options are simple, clear and present including the payment holiday. Not helping, but feel that the ones getting it right need a mention 👍

  • cut_russ Russ On The Cut (@cut_russ) reported

    Ever tried to place a formal complaint with Santander @santanderuk don't bother !! The 0800 171 2171 number is a mass if prerecorded questions to which you press 1or2or3etc, and then you are DUMPED into an anwswerphone. Again SHOCKING service from Santander.

  • Pushpas_Kitchen Devesh Patel (@Pushpas_Kitchen) reported

    @santanderuk I have been waiting weeks for a reply to my query on my approved mortgage application. Can anyone help as I need this in order to complete?

  • JohnyMoz John Moriarty (@JohnyMoz) reported

    @santanderuk's new statement area in the app is much less useful than it used to be. now slow to load and have to click through to PDFs to see any useful information (e.g. last statement balance). A definite step back!

  • AndrewW42421683 Andrew William Hardy 💙 (@AndrewW42421683) reported

    @santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud

  • pcm2u pcm2u (@pcm2u) reported

    @Mastercard So thats twice in one month that a purchase service transaction via @santanderuk and also @Visa has failed? Whats going on? All blaming each other?

  • balls_pepper Pepper ***** (@balls_pepper) reported

    @santanderuk Hey people. As a Santander customer, I can honestly say that they are utterly shite in every way. Imagine a set of really unhelpful people who take 45 mins to answer the phone, have no authority to comment on your problem (no intention to fix it), and pay you zero interest.