Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/16/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlesRuncie Charles Runcie (@CharlesRuncie) reported

    @santanderuk Please please Santander, please remove those TERRIBLE adverts with A+D. They're witless, patronising, embarrassing. Save some money and get Howard from that other lot, or use that meerkat, even a black horse - anything!

  • JovlieCarro JovlieCarro (@JovlieCarro) reported

    @santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week

  • hantskentflyer Brett 🇩🇪🇬🇧 (@hantskentflyer) reported

    @santanderuk Go down again?

  • WharfPotato Depressed by (not just) cladding (@WharfPotato) reported

    @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk All... the FCA suggest that all working with customers in finance should TCF or treat customers fairly. Ask for a formal complaint. Even if you accept compensation you can still progress to the ombudsman.... Santander have been treating customers with disdain for some time now.

  • Ryanstrawbridg2 Ryan strawbridge (@Ryanstrawbridg2) reported

    @santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk the online chat just tells me to call up with my issue, not a fan of the robots operating the online chat service!

  • 3commpr 3CommPR (@3commpr) reported

    @santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice