Is Santander down in Swansea, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Sarah44291773) reported
@santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS
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Chris Tate
(@cttate4) reported
@santanderuk been locked out of my current account for 4 days now. Tried phoning countless times but getting cut off. Can you please help?
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David Robertson
(@DCR101) reported
@santanderuk i have been on hold for a total of 65 minutes now. Plus time wasted on your useless online chat. How long do I wait and why is there no call back option. Dreadful customer service.
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T
(@T15596437) reported
@santanderuk @IoCoding @TechUpWomen Santander bank licence should be review fin ombudsman mislead biz, cont refusal SME help during C19 unless 100% gov backed BBL. Only then swift help, even group comp BBL now causes serious acct freeze disruptions on missed due dil. Anything else but bounce back 4 sant biz clients
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Smalls
(@pikeyporl) reported
@santanderuk @santanderukhelp You locked my account access because I moved my money over the weekend. Now I've been on hold for 1 hour 35 mins, first number you told me to call was wrong team. I'm calling from Mexico. Will I even have enough money in acc to pay this phone bill?
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Andrew Grilo
(@AndrewGrilo) reported
@santanderuk sort out your bloody workers! I've been waiting for 50 minutes to be answered!! What sort of customer service is this?
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T
(@T15596437) reported
@santanderuk Santander UK bank licence should be reviewed by fin ombudsman mislead business, cont refusal SME’s giving financial or other help in pandemic unless 100% gov backed BBL. Only then swift help, even group companies BBL now causing serious acct freeze disruptions on missed due dil.
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Still a mask & 2 metres for me!! . ⚽🍺⚓
(@GregMerseyexile) reported
@kevinmagoo72 It seems I can pay it in at a Post Office but need a pay-in slip & envelope & going on the @santanderuk @santanderukhelp site is a waste of time as their 'Automated assistant' keeps asking daft questions even after you have answered them!! 🤬🤬
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Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
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Antonio Poggi
(@antoniopogs) reported
@DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.