Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 12/22/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_the_chef andy (@andy_the_chef) reported from Abertridwr, Wales

    @santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.

  • TarquinTweedle Tarquinius Tweedle (@TarquinTweedle) reported

    @santanderuk Locked out of account at a crucial moment and told to contact help desk but no one answering the phone. Total nightmare! 😖

  • DamienSwaby Damien Swaby (@DamienSwaby) reported

    @santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • Luke3146 Luke (@Luke3146) reported

    @santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)

  • sardave31 Sarah (@sardave31) reported

    @GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.

  • sunkyace sunky_ (@sunkyace) reported

    @santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?

  • Deano44902974 Deano (@Deano44902974) reported

    @santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?

  • sjg_001 Sarra (@sjg_001) reported

    @santanderuk nice of your company to let customers know you’ve closed the Kettering branch down