Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 11/30/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsT34733492 MrsT (@MrsT34733492) reported

    @santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!

  • jadewelshy Jade Estebanez (@jadewelshy) reported

    @santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • homeli64 Homes (@homeli64) reported

    @SallyGalsworthy @santanderuk I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160

  • katiedulwich katie (@katiedulwich) reported

    @santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?

  • sarsfield_joe Joe Sarsfield (@sarsfield_joe) reported

    @santanderuk What's going on with your customer service today? I'm a Select Customer and have been on hold for over an hour and a half. You locked me out of my online banking and I need to process payments before the end of the day.

  • DCR101 David Robertson (@DCR101) reported

    @santanderuk i have been on hold for a total of 65 minutes now. Plus time wasted on your useless online chat. How long do I wait and why is there no call back option. Dreadful customer service.

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.

  • al_mcgoo Alan McGowan (@al_mcgoo) reported

    @santanderuk 30 minute wait and still on hold to access my own money. Unacceptable!

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.