Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 12/22/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • jonny5068 JoHo (@jonny5068) reported

    Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.

  • Cuthlettbaby93 A👑 (@Cuthlettbaby93) reported

    Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)

  • AlexJD1996 Alex (@AlexJD1996) reported

    @santanderuk help me please, urgent!

  • steel_lorraine Lorraine Steel (@steel_lorraine) reported

    @santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!

  • DeanerRolls TannedDeanerRolls (@DeanerRolls) reported

    @santanderuk is it normal procedure to cancel a mortgage application because you haven’t received the required additional info after 3 working days?

  • Joby_Chapman Jo (@Joby_Chapman) reported

    @santanderuk Well it can’t get any worse that the Micky Mouse system you currently have. Your customer service is designed to delay and avoid any accountability. I have tried multiple routes to get a simple response. Your playing with peoples lives !

  • EddyTourbillion Eddy Tourbillion (@EddyTourbillion) reported

    @santanderuk I have been trying for 1 day now to get through. Being on hold for about 30mins then giving up on through out the day. I have no access online banking. Can someone help please? @santanderukhelp

  • NickLocalExpert NickLocalExpert (@NickLocalExpert) reported

    Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

  • Defencebrief Nicholas Diable (@Defencebrief) reported

    @CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!