Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/23/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words

  • HanXMcDonald Hannah McDonald (@HanXMcDonald) reported

    @santanderuk Sent £300 from my @monzo account to Santander this morning (before I knew it was down). Just managed to see my Santander balance and there's only £90 in there despite the £300 coming out of my Monzo. Thought it'd send the £90 Monzo so I've got some money to hand, this has came

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk @santanderhelp I visited 2 branches today to access teller services in the absence of ATM and card services. Windsor didn’t even apologise for lapse of service. Maidenhead had one person there at noon. Tellers had left as they knew outage would not be fixed by 4pm

  • scarysary76 sarah woodhouse (@scarysary76) reported

    @santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.

  • infusion_andy Infusion Plumbing & Htg Ltd 🔥 (@infusion_andy) reported

    First time I’ve ever had a problem with @santanderuk and with that you’ve more than earned a little patience from me, hope you fix it soon guys!

  • lisabrackers Lisa Brackers (@lisabrackers) reported

    @EACharles12 @santanderuk I use Santander for everything, never had a need for another card. I don’t use credit cards either. I expect to be able to access my money anytime I wish though.

  • R3eceJam3s Reece (@R3eceJam3s) reported

    @santanderuk Is this going to part of the outage as my card should have declined?

  • Shanwak Shannon ☺ (@Shanwak) reported

    @santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @lisabrackers @santanderuk Totally agree but today’s events show the need to spread your banking love around! I don’t advocate using credit cards but today they would be helpful. Also if you upload your card in Apple Pay would still work even if the bank is down.