Is Santander down in Swansea, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (50%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (11%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• LeylandRick (@LeylandRick) reported 15 seconds ago

  @santanderuk Utterly utterly piss poor way to treat customers. Shaft them, **** them.about, cause distress, and then have a bot that isn't worth a **** on tour so called 24/7 help. #BadCustomerService #PissPoor #MovetoBarclays

• jess (@ripcowstoenails) reported 17 seconds ago

  @santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?

• Ben (@gingmeas) reported 3 minutes ago

  @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

• John McDonald (@JohnMcDonald_MC) reported 4 minutes ago

  Hi @santanderuk do you have a problem with on line banking today ????

• The Runway Media (@MediaRunway) reported 6 minutes ago

  @santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?

• A Voice For Conner (@NadineMarshal17) reported 7 minutes ago

  @santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!

• Still Socialist (@StillSocialist) reported 11 minutes ago

  .@santanderuk terrible service and experience on a mortgage application. Delay and obfuscation. I called your “dedicated complaints team” and was told couldn’t complain as they are customer services, not complaints. And the delays go on- I may lose my property at this rate. Awful

• Mary Meacham 🌻 (@MaryPlanAhead) reported 11 minutes ago

  @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

• Phil Sanders (@philsanders99) reported 12 minutes ago

  @santanderuk Shocking customer service. All sons money fraudulantly taken 2 weeks ago. 4 times spent chasing for 2 hours at a time and still nothing being done. Awful "bank???" if you can call you that!!

• ken h 96.5% 🇺🇦 (@kennyhd) reported 13 minutes ago

  I'd rather pull my teeth out than wait to get assistance from the #Santander call center..... But poor service doesn't just happen, it's by management design..... or rather mismanagement. @Santanderuk