Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 03/05/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • RachelWhyte82 Rachel Whyte (@RachelWhyte82) reported

    I went into my @santanderuk branch on Thursday to provide evidence of my name change. Since then I’ve received multiple emails addressing me by my old name and title and asking how the service was. Please can you confirm my details have actually been changed?

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lynseyhooper @santanderuk They hoping you put the phone down

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    Hello @santanderuk. Could you please be more modern before I fully switch to something else? 1) Allow the SAME operations in your app than on the website (add/amend standing order for example, cancel direct debit) 2) Stop spamming me with SMS verification when I just verified?

  • CrapAstronaut CrapAstronaut (@CrapAstronaut) reported

    @santanderuk you know how unlikely it is that I'm going to call a phone number left by your messaging service in this day and age? Probably need to rethink your strategy.

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • philrandal Phil Randal (@philrandal) reported

    Once again, my partner isn't receiving OTP SMSs from @santanderuk on the @ThreeUK network. @threeuk tech support are useless

  • paul_law24 Paul (@paul_law24) reported

    @santanderukhelp No I haven’t. @santanderuk clearly use automated systems to evaluate & review mortgage offers. I could have understood it if the problem was real and/or not corrected within days - all for £6. The LTV was also low so your mechanism to evaluation of risk comical.

  • BhaviniRanson Bhavini Ranson (@BhaviniRanson) reported

    @santanderuk Why is your mobile app not working again? Been trying since 23.00 but it won’t load. This is becoming a regular problem lately.