Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 02/04/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mickeylove24 Mike Lowe (@mickeylove24) reported

    @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

  • IestynEdwards Iestyn Edwards (@IestynEdwards) reported

    @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Been waiting nearly a week to access my own money even after correctly answering all of @santanderuk fraud prevention questions #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk sat on the phone for the 3rd time this week because you can’t be bothered to call me back and sort out my money transfer… even though i passed all the fraud prevention questions and your service agents can’t even be bothered to update the system. CALL ME BACK

  • LunaNotreally Not Luna Lovegood 3.5% 🖤 🌿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🎪🇪🇺 (@LunaNotreally) reported

    When you can't sleep at 3am because @santanderuk are preventing your mum from getting the urgent care she needs because they're so slow in doing paperwork despite being told why its urgent. Don't bank with them is my advice.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account

  • oldroyalnavy Mr P (@oldroyalnavy) reported

    @santanderuk why is it I can never get through to you by phone, been on hold for 15,20,25 minutes, poor customer service with the same boring COVID message

  • BullTrading_101 Bull Trader (@BullTrading_101) reported

    @santanderuk My payment has been rejected twice and Froze my account. Waited 40min on hold then spent 20min answering security questions. Finally sorted only to find payment got rejected again and once again acount frozen. Now been in hold for 50min. Joke of a service!

  • Dsfox6 Damien Shields (@Dsfox6) reported

    I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk needs to look at its customer service urgently… and when I say look at it, I mean introduce some customer service