Is Santander down in Swansea, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (19%)
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Website (13%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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andy
(@andy_the_chef) reported
from
Abertridwr, Wales
@santanderuk I had an account with you for near 30 years, 100s of thousands pounds went through my account, because I was away from the uk for 5 years you closed it. I'm now having difficulty in trying to reopen another account. I don't have any current DDs to show address. Help.
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Tarquinius Tweedle
(@TarquinTweedle) reported
@santanderuk Locked out of account at a crucial moment and told to contact help desk but no one answering the phone. Total nightmare! 😖
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Damien Swaby
(@DamienSwaby) reported
@santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)
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Luke
(@Luke3146) reported
@santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)
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Sarah
(@sardave31) reported
@GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.
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sunky_
(@sunkyace) reported
@santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?
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Deano
(@Deano44902974) reported
@santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?
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Sarra
(@sjg_001) reported
@santanderuk nice of your company to let customers know you’ve closed the Kettering branch down