Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 02/24/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dudleysonline Dudleys (@dudleysonline) reported

    @santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk I have now been on hold to you for and hour and a quarter. This is after i took the time out to go into town to resolve this issue at the branch but they could not do it and advised me to call. Do you consider this to be an adequate level of support?

  • KateHollis14 Kate Hollis (@KateHollis14) reported

    @santanderuk I am very upset with the service I have received from you this evening. Charging me inappropriately, calling me by the wrong name, unable to help and passing me on to call up when the line is shut. #CustomerService

  • TeamGill Ricky Martin (@TeamGill) reported

    @santanderuk can you please tell me why my esaver account is still 0.75 and not the 1.50% advertised on your website

  • fanta_no_ice 🌚 (@fanta_no_ice) reported

    @HSBC_UK i had the exact same issue with @santanderuk - they solved the issue within 20 mins. #neverHSBCnotevenonce

  • bigredgaymer Big Red (@bigredgaymer) reported

    @santanderuk Hi. Did you know you have phone numbers for customer contact built into the app and on your website that say they don’t exist when you call them?

  • AndreaInSurrey Andrea 🇪🇺⭐🔶🌹#GTTO#FBPA🍷😊#RejoinEU#FBPE (@AndreaInSurrey) reported

    @santanderuk I've been trying to extend the term of my Santander mortgage but it is has taken so long and been handled so inefficiently that I no longer qualify as the ONS qualification criteria has changed. Appalling service.

  • amyl_c Amy (@amyl_c) reported

    @santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?

  • fridge_girl Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱 (@fridge_girl) reported

    @santanderuk can you help with this please ? @premierinn are not responding

  • farzana_sophia farzana 🧚🏽‍♂️ (@farzana_sophia) reported

    @santanderuk why is ur customer service so awful, worst ever bank i’ve banked w 😭😭