Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/27/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bath_handyman Andrew Cameron (@bath_handyman) reported

    @santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡

  • IgorKhymky SENO (@IgorKhymky) reported

    @santanderuk is awful with new debit Master Card. The Card is useless, no PIN accepted. No help, no support. Embarrassment. @LBC

  • Gill42413983 mancitygirl (@Gill42413983) reported

    @santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour

  • baggiesmach David Machin (@baggiesmach) reported

    @santanderuk my app isn't working I can't revieve or make payments/transfers

  • prxixnce prxixnce (@prxixnce) reported

    @santanderuk @santanderukhelp is anyone working ? I’ve been on the phone for 30mins

  • EfPino EFPino (@EfPino) reported

    @santanderuk you blocked my account at 9.00pm. No service to unblock post 8.00pm. Rang this morning waited 30 minutes. Mad day in office. I can’t use my account #Disgraceful #goingdownthepan #maychangemybank

  • geordiepam Pamela Berry (@geordiepam) reported

    @santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can

  • kirstiekellyltd Kirstie Kelly (@kirstiekellyltd) reported

    @santanderuk I can’t see my current account online or through the app. Is there a problem?

  • catheri36274546 catherine (@catheri36274546) reported

    @santanderuk Mine haven't been restored, please can someone help me.

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp @santanderuk @santanderukhelp taking my money elsewhere in the new year. Had enough of robots telling me the wrong thing or referring me to generic help docs.