Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/01/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SoniaTho2017 Sonia Thompson (@SoniaTho2017) reported

    @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.

  • DeanCharlson Dean (@DeanCharlson) reported

    @MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?

  • Timmwellens Timm Wellens 🇺🇸🇬🇧🇪🇺 (@Timmwellens) reported

    @santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.

  • gerful_G ₲Ʉ₦₦₳Ɽ (@gerful_G) reported

    @santanderuk disgraceful service is an understatement

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.

  • KarynReidy Karyn Reidy (@KarynReidy) reported

    Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.

  • _knittingtopia 🧶Carol🧶 (@_knittingtopia) reported

    Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported

    @santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬

  • mc_craddock Michael Craddock (@mc_craddock) reported

    Terrible customer service from @santanderuk. Voting with my feet and moving to @VirginMoney

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    @santanderuk Only if you are already a customer...