Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 12/29/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RevolutApp Revolut (@RevolutApp) reported

    @SharonArbuckle @santanderuk @MartinSLewis We can assure you that our relevant colleagues are aware of this case and working on resolving it as soon as possible. We're truly sorry that this is taking longer than expected.

  • richardvadon Richard Vadon (@richardvadon) reported

    I set up an account from my son when he was born with Alliance and Leicester (Now part of @santanderuk) He starts at University this weekend but @Santander say they have no record of the account despite us having the paperwork. Hmm I can’t help feel I’ve been cheated.

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Shame customer service comes behind profits

  • KerryRichy Kerry Richardson (@KerryRichy) reported

    @santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it

  • TashaMellCoh Tasha MC (@TashaMellCoh) reported

    @drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months

  • SharonArbuckle Sharon Arbuckle (@SharonArbuckle) reported

    @RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • Cassand86969645 Cassandra (@Cassand86969645) reported

    @santanderuk Call you please so a better service at picking your calls . Been on hold for 1hr and it’s emergency. This is disgusting

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Appalling customer service in the mortgage department