Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 12/28/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • amytomo11 Amy cardall (@amytomo11) reported

    @santanderuk Hi, I'm just wondering if the app is currently down as well at the minute as I am unable to log onto the app and it was previously been working earlier in the day thank you

  • ChrisJ1410 Chris Jackson (@ChrisJ1410) reported

    @santanderukbiz @santanderuk I’ve been trying to access money in my business account (Ref J1745778/MG) for a month. Account made dormant after I got perm job...sent all paperwork to reopen and no response. Pls help - you are preventing me accessing to my money.

  • Aviationlfc jft96 (@Aviationlfc) reported

    @santanderuk @santanderukhelp Shocking customer service to my 85 year old disabled deaf father over the phone today.

  • Lobalt3 Lobalt (@Lobalt3) reported

    @TideBusiness I have to applaud you guys. With our payment issue earlier, we were in a bad way. Your support people and twitter people resolved the issue in 90 mins. Thats 4 mths faster than @Barclays and 2mths faster than @santanderuk . Amazing, thank you

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderukhelp @santanderuk would have been great to have some customer communication to that effect seeing you knew there was an issue and I have wasted my time trying to understand what’s going on with my balance. Shocking customer service. A cynic might say this was hiding an issue

  • Cleverdickcoffe Cleverdicks coffee (@Cleverdickcoffe) reported

    @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently

  • kimology2k16 Kimology Sports (@kimology2k16) reported

    @santanderuk WORST BANK. WORST CUSTOMER SERVICE ... OVER AN HOUR OF BEING PASSED FROM PILLAR TO POST!

  • MufcAristocracy United Aristocracy (@MufcAristocracy) reported

    @santanderuk I’ve gone from have £400 earlier today to now being £400 overdrawn sort this **** out !!

  • macavanagh 📱 Michael Cavanagh 💻 (@macavanagh) reported

    @santanderuk Don't ever try calling this joke of a bank , if you didn't have ptsd before hand you will have before you ever get through to this service !!!! think its time to change to a more customer friendly bank !!!!

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    5/ Genuinely disgusted @santanderuk Been a customer for 17 years and recommended highly in past. This is withdrawn. Don`t bank with @santanderuk