Is Santander down in Swansea, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stu McLoughlin
(@stuart54) reported
18 minutes and counting @santanderuk - utterly awful customer service.
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Nath
(@RSCSpeckyB) reported
Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.
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Lucy McDonald
(@Lucy_Wakeyplace) reported
@AndyPTurner5 @santanderuk Yep, we're hybrid working at the moment spending some time in the office / home.
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Caroline Finnegan
(@CarolineFinneg5) reported
@santanderuk terrible service today. Second time calling today and on hold again 40 mins first time 30 mins second time and now waiting again as problem still not resolved!!
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Rikki
(@Rikki54625157) reported
@santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..
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marc jones
(@marcjon9) reported
@santanderuk @IoCoding @TechUpWomen Instead of virtue signalling get the basics right! telephoning the service is bordering on useless. wait times in excess of 50 mins the other day and still no answer! staff giving incorrect info! local branches closed! sort it out!!!!
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Julie Fitzsimons
(@JulieFitzsimon1) reported
@santanderuk just tried to make a payment online, received an OTP, and an online service error has occurred. Please confirm if online payment not available today.
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Jeanie Mc
(@Jeaniemc77) reported
@santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….
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Matthew Jones
(@mattj199) reported
@santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue