Santander status: access issues and outage reports

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Swansea, Wales

The most recent Santander outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Transactions	9 days ago
Swansea	Website	10 months ago
Swansea	Transfer	2 years ago
Porthcawl	Login	2 years ago
Llanelli	Website	2 years ago
Swansea	Website	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SDPS Electronics (@sdpselectronics) reported 9 minutes ago

  @santanderuk It is a shame @santanderuk does not care about existing customers. Opening another business account is mission impossible for this organisation. I am very disappointed with the service I have receiced over the recent weeks.

• 
  Adrian Fitzpatrick (@AmacgiollaP) reported 10 minutes ago

  @santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?

• 
  domino ❤️🏳️‍🌈🏳️‍⚧️🇦🇹 (@domino) reported 13 minutes ago

  Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!

• 
  David Bradley (@sciencebase) reported 14 minutes ago

  @dansumption @santanderuk See also, every self-service counter in the shop having a member of staff advising customers. They might as well do the scanning for us.

• 
  h (@chumpmarketing) reported 14 minutes ago

  @santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!

• 
  Cassia (@cjcrichton) reported 15 minutes ago

  @santanderuk you pay no interest and subject us to ant and dec how about £140 to stay a customer?

• 
  Marilyn Dobbs (@MarilynDobbs1) reported 17 minutes ago

  @santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?

• 
  💙 HG Biology 💙 (@GoodersH) reported 22 minutes ago

  Anyone else not able to pay their @tescobankhelp credit card via the app using a @santanderuk debit card? Both companies saying the problem is with the other! And now. Santander trying to say the problem’s with Vodafone! I’m so angry now I feel like closing both accounts!

• 
  Flash (@portybelly) reported 25 minutes ago

  @santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless

• 
  funky philly (@funkyphilly01) reported 25 minutes ago

  @santanderuk fraud & security team have a shocking response time. Disputed an account closure over 5 weeks ago and yet still not heard anything back . Despite saying they will get back to me. Absolutely poor service 👎🏾