Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/20/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • lienomail Liam O'Neil - Say Yes to defrosting Ben & Jerry's (@lienomail) reported

    @VladPutin1 @LizKershawDJ @santanderuk But I think that's down to the individual bank policy and not the Post Office. Some banks charge a fee for cash deposits others don't

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.

  • jvm_john jonnyv (@jvm_john) reported

    @LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying

  • lindosbay Christine (@lindosbay) reported

    @LizKershawDJ @santanderuk I was told they weren't going down that route...paying cheques in online

  • 198kHz 198kHz (@198kHz) reported

    @Rachelle_Hulme @santanderuk Which? have reported on this - there is a clickable link in the email, which no doubt doesn't go to the Santander site.

  • RozBass1969 Roz Page (@RozBass1969) reported

    @santanderukhelp Help !!!! @santanderuk @santanderukhelp you wouldn’t be able to help anyone out of a paper bag. Absolutely useless

  • suob71 Su O'brien (@suob71) reported

    @santanderuk I have been on hold now over 40 minutes to talk to someone anyone call answered then put on hold not great service and your on line web chat not working Think I will close the account go else where

  • t0mcahill Tom Cahill (@t0mcahill) reported

    As per the @ICOnews Subject Access Request (SAR) protocols, I require @santanderuk's email to comply with the Requestor's submission of details by return. One month to provide all information held on me with full audit trail, starting now.