Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 02/15/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • abelljms Abell Morliss International (@abelljms) reported

    @XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.

  • nash_olly Hapaxlegomenon (@nash_olly) reported

    @santanderuk you block me from being able to spend my own money on pay day , make me call 5 times and leave me on hold for over an hour to just hang up and say your lines are now closed cheers for that !

  • DianaDunbar13 Diana Dunbar (@DianaDunbar13) reported

    @santanderuk Please help after cancelling and paying in full for my credit card I have now received a notice of sums in arrears ??! 🤢 can’t get through to discuss

  • supershiv193 Siobhan (@supershiv193) reported

    I wonder who can bet my time waiting time too @santanderuk @santanderukhelp 20 mins so far.i call that poor service

  • paskalis @Pascal (@paskalis) reported

    @santanderuk Live chat on your website is rubbish. 20 min on a phone and still waiting. What are you doing?

  • Amosffb AMOSFFB (@Amosffb) reported

    @santanderuk please advise free phone number to call customer service. Not paying 0.65p per minute thanks .

  • Rosie_Hart Rosie Hart (@Rosie_Hart) reported

    Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.

  • stuartholbrook8 Stuart Holbrook (@stuartholbrook8) reported

    Is there a more useless bank than @santanderuk? Sending post to the wrong address, go in branch to get them to correct their error and are sent away as they can’t deal with it. Under current Data Protection regs it’s your duty to correct the information you hold.

  • sunkyace sunky_ (@sunkyace) reported

    @santanderuk @santanderukhelp why isn’t my valid card not working? Both contactless and can not withdraw for why?

  • StaceySavage15 Stacey👑👑👑 (@StaceySavage15) reported

    @santanderuk Hi it says my loan payment is due 1st August but no money has been taken can you help