Santander

Is Santander down in Swansea, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 12/11/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • FelicityHannah Felicity Hannah (@FelicityHannah) reported

    @santanderuk A relative of mine has been trying to apply for a loan for 3 days but your form isn’t working and your call centre is closed. What can she do?

  • hugh_says Hugh (@hugh_says) reported

    I had some decent service from @santanderuk both in a branch and on the phone today.

  • olub2k WORLDWIDE 🌎 PLUG🔌 (@olub2k) reported

    @3333Boost @santanderuk Damn hope it get sorted soon bro I don’t **** with any banks again

  • IanSlaterPhoto1 IanSlaterPhotography (@IanSlaterPhoto1) reported

    Hey @santanderuk is the online banking system down? Can’t make a simple payment.

  • AndyKir45528208 Andy Kirby (@AndyKir45528208) reported

    @santanderuk are a complete let down regarding online purchases.

  • EddyTourbillion Eddy Tourbillion (@EddyTourbillion) reported

    @santanderuk I have been trying for 1 day now to get through. Being on hold for about 30mins then giving up on through out the day. I have no access online banking. Can someone help please? @santanderukhelp

  • vickipeck16 vicki peck 💙 (@vickipeck16) reported

    @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

  • rusheurope #DaddyPirate (@rusheurope) reported

    @santanderuk I’d like to close my account please. Customer service - ****. Chat service - ****. I’m that ****** off I’ll bank somewhere else!

  • CitizenTWLVE JAVón de Mon 🇶🇦 (@CitizenTWLVE) reported

    @santanderuk MAYBE it's time to hire a bunch lads to answer the phone when we make a fkn urgent call. Just maybe. Can't wait for 00:25 min (and still here), what an awful and lame service. Invest on your bloody customers ffs. I'm quitting after this, not joking.