Santander

Is Santander down in Swansea, Wales?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/04/2026 21:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • James2022R JR (@James2022R) reported

    @bancosantander You can commit credit card fraud and @santanderuk will support your fraud

  • amelialetitia1 amelia (@amelialetitia1) reported

    @santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!

  • LukeSanders86 Luke Sanders (@LukeSanders86) reported

    @santanderuk can someone help me? I've just had to come off the phone with an argumentative advisor. I just need help.

  • edhenderson Ed Henderson (@edhenderson) reported

    @santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?

  • sarkymark mark sarll (@sarkymark) reported

    @santanderuk . Hi. I am a customer of yours and have just received a cheque in dollars. Can I cash it at a branch? Thanks

  • MJCSD70 Michelle J Cowley (@MJCSD70) reported

    @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderukhelp @TheFCA @santanderuk I used a complete different computer, an iMac. No good. I tried, as the website suggested, to change the logon details twice. I have no idea if the logon change was successful because there’s no confirmation! Issue is NOT with our computers - the problem is your website design.

  • thepipster64 Cormery (@thepipster64) reported

    @santanderuk Customer services leave a lot to be desired - months if wasted time. Official Complaint fell on deaf ears, didn't even address the issues. Letter full of spelling and grammatical errors, shows the attitude towards your work. Not good enough - Ombudsman here we come!

  • annie_shrews Anne 💙 (@annie_shrews) reported

    I’m waiting for a call from your complaints department @santanderuk - now 5 working days. Trying to resolve an issue over the last 3 months to no avail. Such poor customer service. Can you give them a nudge?

  • Jose_Bear Dave (@Jose_Bear) reported

    Just want to wish @santanderuk @santanderukhelp a MASSIVE “**** YOU!” for the holidays! Closing my account with no notice and no reason and demanding my student overdraft be paid back in six weeks, two days before Xmas! Why did my student account become a business account?!