Santander

Is Santander down in Swansea, Wales?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Swansea, Wales 01/25/2026 03:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyKir45528208 Andy Kirby (@AndyKir45528208) reported

    @santanderuk are a complete let down regarding online purchases.

  • hugh_says Hugh (@hugh_says) reported

    I had some decent service from @santanderuk both in a branch and on the phone today.

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • NickLocalExpert NickLocalExpert (@NickLocalExpert) reported

    Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

  • FelicityHannah Felicity Hannah (@FelicityHannah) reported

    @santanderuk A relative of mine has been trying to apply for a loan for 3 days but your form isn’t working and your call centre is closed. What can she do?

  • afc_kaz kaz AFC (@afc_kaz) reported

    @santanderuk your internet bank is absolutely awful. I can’t change my address and tried to speak with your team on the phone and they can’t help either. RUBBISH SERVICE

  • timothyferres Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • vickipeck16 vicki peck 💙 (@vickipeck16) reported

    @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

  • AlexJD1996 Alex (@AlexJD1996) reported

    @santanderuk help me please, urgent!

  • CitizenTWLVE JAVón de Mon 🇶🇦 (@CitizenTWLVE) reported

    @santanderuk MAYBE it's time to hire a bunch lads to answer the phone when we make a fkn urgent call. Just maybe. Can't wait for 00:25 min (and still here), what an awful and lame service. Invest on your bloody customers ffs. I'm quitting after this, not joking.