Is Santander down in Swansea, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Swansea, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Dougherty
(@JohnDougherty8) reported
@santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?
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Sean Gibson
(@_sgbsn) reported
It’s easier to deploy a fully functioning secure website with a user login process; than it is to setup online business banking for Santander. Get it sorted fs @santanderuk @santanderukhelp @bancosantander
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Girl4Music 🦋 - She/Her
(@Girl4Music) reported
@santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?
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Christopher Fisher
(@Christopher_Fis) reported
@santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on
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Charlie Chamberlain
(@CharlieC_01) reported
@santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.
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Simon Wade
(@Simon_J_Wade) reported
@santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?
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Brian W. Lavery 💙
(@brianlavery59) reported
@santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise
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simon mercer
(@mrhughjanus) reported
@santanderuk on hold for 32 minutes to customer services and still not got through - poor, very poor
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Three days trying to get through to get my account online account unblocked! Terrible customer service..