Santander

Is Santander down in Sutton in Ashfield, Nottinghamshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/02/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipsWR84 Carl Phillips (@PhillipsWR84) reported

    Yeah, don't ever bank with @santanderuk. Been on hold for an aggregate of four hours over three calls, hung up on and prank called twice and told "an agent tried calling me but couldn't reach you." Some customer service right there 🤌🏻

  • charlescolbour1 Charles C (@charlescolbour1) reported

    @santanderukhelp Hi @bancosantander please intervene with ur UK operation via @santanderuk on hold for 6.5 hours yest trying to get a transaction unblocked and 18 hours later I am back on hold as you have re-blocked the same company made complaint yesterday no contact. your UK help team do not..

  • ScepticalScouse Kev Mc (@ScepticalScouse) reported

    @santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.

  • MrGouldthorpe Mr Gouldthorpe (@MrGouldthorpe) reported

    @santanderuk Afternoon, I'm having great difficulty in getting my mortgage acount number and access to my mortgage papers. I'm trying to set up your app. Can you help me with this?

  • nhtaylor44 Nick Taylor (@nhtaylor44) reported

    @santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on

  • liepija Steve M (@liepija) reported

    @santanderuk hi there. I don’t have access to my old number anymore, so how would I go about updating my contact details?

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderuk @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderukhelp @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    @leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)

  • charlescolbour1 Charles C (@charlescolbour1) reported

    Hi @santanderuk @bancosantander after 4.5 hours I still have been unable to get through to your security team to get the block removed from my account. Its now 3 am local time and I feel physically ill from this process.