Santander

Is Santander down in Sutton in Ashfield, Nottinghamshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton in Ashfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sutton in Ashfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sutton in Ashfield, Nottinghamshire, England 12/11/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ARPatel1974 Anant (@ARPatel1974) reported

    Appalling customer service from @santanderuk! In the US on business and my card gets blocked. Make me wait for 30 minutes on hold then cut me off! I’ll be moving all my business away from you

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

  • MillHistoryMD44 Matt (@MillHistoryMD44) reported

    @santanderukhelp After another 18 mins and 23 seconds, I have once again been hung up on. I've experienced some aweful customer service in my time, but @santanderuk may be the worst so far. This is beyond unprofessional, and frankly a joke

  • SaxenaRichaa Richa Saxena (@SaxenaRichaa) reported

    @santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?

  • JaneMitzi Jane MacGregor (@JaneMitzi) reported

    @santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?

  • kiahmariexx K👸🏼 (@kiahmariexx) reported

    @santanderuk have considerably the worst customer service team I have ever experienced in my life

  • HarryECP Harry Parsons (@HarryECP) reported

    @weaniejeanie53 @santanderuk My mother, a Santander customer, lost over £3k. The money actually went to another Santander account. They did sweet fa

  • shaunhinds Shaun Hinds (@shaunhinds) reported

    Todays customer service award goes to @santanderuk @santanderukhelp 30 minutes to get through and then get cut off. I remember when call centres were useful, now it seems every large company is incapable of running them.

  • DavidGB3000 David (@DavidGB3000) reported

    I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds

  • philamstrong67 Philip Armstrong (@philamstrong67) reported

    @santanderuk @santanderukhelp I just called 0800 917 9170 for help only to be immediately hung up on after 20 mins on hold - any chance you could tell me what number I should call instead?