Santander

Is Santander down in Street, Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Street, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Street, Somerset, England 12/05/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheWansteadtap The Wanstead Tap (@TheWansteadtap) reported

    Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue

  • yigames Yasin Ibrahim (@yigames) reported

    @santanderukhelp Clearly its this kind of miscommunication between Enact & @santanderuk that issues like this happen. Why hand off the conveyancing to be done by Enact when they can get away with anything? who is governing them? Why have Enact represent Santander when they can't help? @TheFCA

  • tanie_madeleine Tanie S (@tanie_madeleine) reported

    @santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!

  • Jacki_Jam Jacki Jam (@Jacki_Jam) reported

    As ever utterly sh*tty service from Santander @santanderuk @santanderukhelp 730pm and stuck on hold 30 mins already (with 1 nasty music box tune and no queue indicators) when you block my entire online banking access for a simple £100 online transaction even after OTP verify

  • RTWRich RtwRich (@RTWRich) reported

    When 'chat' functions are so bad, it's quicker to go into branch to get an answer from @HSBC_UK @santanderuk @santanderukhelp Broken experience design, never-answered messages. Replacing old message systems that at least worked. All about mighty profit & extreme rewards for some?

  • amyabarry Amy Barry (@amyabarry) reported

    Leaving @CooperativeBank because they've been awful during Covid. Thought we'd go to @santanderuk but been on hold for 30 mins and counting. Not sure start up / online only banks offer all we need... Hit me up.

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

  • littlechickpea1 Gill Humes (@littlechickpea1) reported

    @caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.

  • K___Barnett K B (@K___Barnett) reported

    @santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported

    @santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬