Is Santander down in Stanhope, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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R Ricsi
(@RRicsi4) reported
@santanderuk Ye big issue here I think someone has been withdrawing my money while I withdrawl money from an ATM.. as everywhere in the UK there's 2 atms next to each other then another 2 about 15 meters from each other . Like my account gets blocked for no reason. Money don't add up .
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C.J.Dabhi
(@dabhicj) reported
@santanderuk I have been on the phone for over an hour for a simple transaction but no response. Now I am at the branch and they too have the same problem waiting for someone to answer the phone!
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Chris Wheal
(@whealie) reported
I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.
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That One
(@KrullConquerer) reported
@santanderuk I have just received a notification to update my Santander app on my iPhone 6, this phone will only operate up to iOS 12. If your new upgrade does not work with any OS below iOS 14 I will need to close my accounts as I will no longer have access to them. Please help
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Frank
(@Frankieboy180) reported
@santanderuk Your online chat is a robot! What chance have we of getting any customer service. I have just given up with your robot and spending 28 minutes on the phone from Thailand. Thanks for nothing, well, you charge me every month so its less than nothing.
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Ernie Warrender
(@ErnieWarrender) reported
@santanderuk Are you joking. What Branches. What phone service??
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lee whitehouse
(@leesuzee) reported
@santanderuk I can’t believe the shocking customer service my husband has had when trying to change his mobile number. Can’t change the number without sending a statement, can’t access the statement without his no longer active mobile number…not sure what we can do 😡
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Caroline Hardman
(@LittleHardman) reported
Well @santanderuk I would be satisfied if your stupid pop-up wasn’t blocking me from using the app because it won’t submit. What would really satisfy me would be to never have to fill in another bloomin customer satisfaction survey. Somebody make it stop!
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amu •⁷
(@chirons_prom) reported
@santanderuk hello and I cannot access my online account at all
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Mrs Kelsey
(@MrsKelseySBB) reported
@santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!