Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 12/05/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • dallabona18 Sam (@dallabona18) reported

    @santanderuk your mortgage service is appalling! Twice in 2 weeks you've delayed our house move and now collapsed it by asking for ridiculous amounts of documentation and taking ages to respond...and then insisting on doing everything by mail & FAX!!

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    @santanderuk am in Brazil can’t access online banking n after 20mins of glitching bk to signin page rang & held for 18mins t just miss 6pm close. This is urgent as am charged nearly £20 to Withdraw and want to know why the hell why. Bit bloody crap to say the say the least

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported

    @santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • Parler48594570 Parler (@Parler48594570) reported

    The irony. @santanderuk Scammers sending emails to phish login details with warnings about Scammers. How do I know it’s a scam? I wouldn’t ever have an account with these chancers.

  • lnr_blair Eleanor Blair (@lnr_blair) reported

    Hey @santanderuk - any chance you can add Time-based One Time Passwords using an authenticator app as an alternative login option? It's frustrating waiting for texts and having 3 come at once due to poor mobile signal.

  • Hayley_Tutton Hayley-Jayne (@Hayley_Tutton) reported

    @santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......