Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Keegan
(@NeilKeegan7) reported
@santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.
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Brian Dudgeon
(@BrianDudgeon5) reported
@santanderuk Hi. Currently overseas (USA) and credit card not working. Apparently there is an issue with credit card payments according to your help desk. Will you be able to reimburse the foreign currency fees due to having to use my debit card?
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janine
(@rawcliffe21) reported
@seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking
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Kat Excell
(@KathrynExcell) reported
Today we were due to complete on our forever home purchase, but we're still waiting on a mortgage offer from @santanderuk - it's been waaaay longer than their own service agreement. Can't help but wonder if we're being penalised because I'm on mat leave...
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Martin Hughes
(@MartinH01846340) reported
@santanderuk fantastic....just so you know your chat function not working either....priceless
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Wilmoth
(@Wilmoth39) reported
@santanderuk is there a problem with resetting online banking credentials?
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Dr Squatpump
(@DrSquatpump) reported
.@santanderuk money grabbing bastards! How ******** can you justify a third mortgage payment increase in the space of a year? You're a bank, you make money off people, what has actually happened to give you a reason to charge so much more? Absolute scum!
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sean
(@seanmckibbin) reported
@santanderuk Had several credit card payments declined, and a live chat agent advised your Security team had blocked it, asked me to call Credit Cards. Credit Cards agent advised Santander credit cards are just “not working”. No issues announced on here. What is going on?
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Jamie J Heighton
(@barramarra83) reported
@santanderuk every time I use my card online to do multiply purchases you block my card, this is the 3rd time in 2 days. I’ve told you I’m doing so and no again you’ve block me. Spending 30 minutes on hold each time to get this sorted. #Jokers
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Nadine Black
(@Nadine___tb) reported
@santanderuk We're going round in circles & with 6 hours on hold and 2 visits to a branch to get some help with my son opening a student account; still not resolved. Pls can you explain why nowhere in the process are the UCAS bank codes asked for & how to get straightforward help