Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Woodhead
(@JamesWoodhead) reported
Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?
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AerosolSupa
(@AerosolST) reported
@santanderuk I've been thinking about upgrading my account but the problems are just too frequent. No way.
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Darren Mcgregor
(@_DarrenMcgregor) reported
@santanderuk But yet this morning when I made you aware you told me there's no known issues and to contact your very busy phone line for help 🙄
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Jaceyanne
(@JaceySm64243051) reported
@santanderuk Hi my debit card is working but husbands isn't?
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Seeta Rashid
(@seetar123) reported
@santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.
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sal
(@salkapoor) reported
@santanderuk the worst customer service I have ever encountered. By far.
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Claire Wallis
(@cvwallis) reported
@santanderuk can you issue what’s happening re card payments? I cant make any payments with either of my cards
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Seeta Rashid
(@seetar123) reported
@santanderukhelp Absolutely disgusting service. @santanderuk. Received email to say that I need to get in touch with first exchange. I am your customer, I went through Santander. You are still responsible and accountable though you choose to use a 3rd party.
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Izzy
(@IzzyMyaki2895) reported
@santanderuk I'm having problems paying for my online shopping. When will this be fixed? I have no other card I can use. Why did you change from visa? Umpteen problems with @MastercardUK
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zoe lovell seenan
(@intervalwhine) reported
@santanderuk You should have put this message up on your website as soon as you were aware of the problem. It would have saved me and many others a long phone wait, and spared your call centre staff many irate customers.