Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Marshall
(@EdMarsh04542414) reported
@santanderuk I have experienced extremely bad service from Santander since Wednesday this week whilst trying to move money from my account. It has taken 3 days to date and the money has still not moved. This has now resulted in significant expense to me.
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Mike Flint from the UK
(@michaelfromuk) reported
@Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Gordon K Potter
(@oshititsgord) reported
@santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!
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Darren Smith
(@darrensmithmda) reported
@santanderuk Whats the point of a Twitter chat service when the response is “ we can’t assist as its not secure”?? Another example of the disgraceful service. @santanderukhelp @santanderukbiz
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Gillian Hill
(@Gill_WWA) reported
@vickimunro5 @santanderukhelp Have you seen how many other people have exactly the same problem. I am reporting @santanderuk to the ombudsman as they are making so much money in extra interest from us as no one will answer the phone.
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Hellö🦩
(@FlamingoQueen86) reported
@santanderuk : If you think you’ve been targeted by fraud or a scam, it’s important that you report it to us straight away Also Santander: but we will place you on the same queue as everyone else, so good luck with not loosing any money 👍🏽 terrible customer journey
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Jayne Weaver
(@JayneWe44030505) reported
@santanderuk terrible service from fraud department of santander
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Becky Cardinal
(@jellybeanbec) reported
@santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???
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Darren Smith
(@darrensmithmda) reported
@santanderuk Appalling Customer service from @santanderukbiz @santanderuk restricted our business account and dont have the decency to speak to us. I have been trying to get hold of the team for more then 10 days and I keep being told that the back team will call, they have not