Is Santander down in Somerset, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (12%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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EnigmaticBohemian
(@EnigmaticBohemi) reported
@CCliftonvr46 @santanderuk Santander was down last people couldn’t access money, mothers couldn’t get nappies for their babies or people petrol in their cars. We apologise but are lines are busy🙄. More branch’s closing and every week working on their IT hindering access to your money. What is going on !
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Farra Ali
(@iloveyuw2) reported
Shocking SERVICE FROM @santanderuk !!!!
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Karen
(@Pinkribbonmark2) reported
@santanderuk how long is online banking down for?
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BooSturgeon
(@BooSturgeon) reported
@NickdMAB @santanderuk Probably looking for compensation for being unable to access accounts for a short time.
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legaltweeter
(@legaltweeter2) reported
@santanderuk I’m awaiting with interest the outcome of your investigation into my complaint. I trust you will agree with me that being on hold for 2h 5m to arrange a transfer of funds is outrageous. Your colleague from your customer service team didn’t think it was.
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Chris Graham
(@chris_Graham_76) reported
@DeedeeShakey @santanderuk They can’t do enough to help it’s customers
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Yvonne marceau
(@YvonneMarceau) reported
@santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.
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Donna McIntyre
(@Brievandercamp) reported
@santanderuk We are still having issues .. our card was just declined in our shop which was highly embarrassing and last night our online shop declined.
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Emily Tomlinson
(@emilyjtomlinson) reported
@santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. @santanderuk @santanderukhelp
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MrB322
(@MrBoyle322) reported
@santanderuk what exactly is going on? All my cards and family cards for Santander are not working. Trying to pay for things and being declined is really bloody embarrassing #sortitout