Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 02/13/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • littleandooo clowwwweeee🌼 (@littleandooo) reported

    @santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.

  • stephaniewood25 Stephanie wood 🖤 (@stephaniewood25) reported

    @santanderuk is there a issue with the online banking?

  • joedawson211172 Joe (@joedawson211172) reported

    @santanderuk I can’t get through on your lines and need an urgent answer - please please help

  • lucknowshanks Phil Stone (@lucknowshanks) reported

    @santanderuk Your fraud department is shocking. I have called twice to sort and twice no one to take the call after 20 mins on hold both times. Expect a call. Cannot access online either. Going to regulator without adequate response

  • NthrnCyclistTVL Ride Primary TVL (@NthrnCyclistTVL) reported

    Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    @santanderukhelp I have tried using different devices and swapping between WI-FI and 4G I either keep being put in a loop of the same pages or an error messages I already have high anxiety @santanderuk

  • BizMasterP Stephen Price (@BizMasterP) reported

    @santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    @Barclaycard Well it’s still not arrived and a visit to the bank where it happened didn’t help either, as it’s Barclaycard’s responsibility and not @santanderuk

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    Santander website for any services keeps going around a loop ver poor service @santanderuk

  • uk08462 Simon Hird (@uk08462) reported

    @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers