Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ye Olde Bill
(@YeOldeBill1) reported
Just seen an ad with Ant & Dec for @santanderuk saying they take scams seriously. They certainly don't! I had a series of emails, apparently from Santander, except I dont have an account with them. They make it impossible to contact anyone to report the scam.
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Jose 🇪🇺🇪🇦🇬🇧
(@JibberjabberB) reported
@santanderuk apparently asking for receipt for a payment I just made is impossible and got sarcastic and rude customer service. Not that this will do anything but 🤬🤬🤬🤬🤬
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Claire Blincoe
(@BlincoeClaire) reported
@santanderuk Hi. I waited 30 mins for my call to be answered. A lovely polite lady picked up my call. She went to speak to her manager 35 mins ago. I'm still on hold..... . .... Anyone working there still or have you all gone home?
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Claire Morris
(@ClaireJMorris) reported
from
Stockport, England
@santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis
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Roz Page
(@RozBass1969) reported
@santanderukhelp Help !!!! @santanderuk @santanderukhelp you wouldn’t be able to help anyone out of a paper bag. Absolutely useless
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Kirsten Elliott Swift 🇺🇦 🌻
(@KirstenTElliott) reported
@santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.
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holly
(@Holymumma) reported
@santanderuk utterly appalled with your phone line. 30 mins to get through and make a large payment, then line went dead. No one called back. Now another 30 min wait been locked out my account , robot can’t help and no one picks up. What a joke . Is there any number I can call?
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bruce b
(@bruciebreferee) reported
@santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer
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Mullarkeys Mullarkey
(@Mullarp111) reported
1 hour 16 now phone not answering, this is my 2nd attempt, apparently Santander says I should use my mobile to call first attempt my batteries failed me after 1 hour 2 minutes. Sandanter you dont care about customer service #santanderuk
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Huda Syed
(@alaaps) reported
Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.