Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 12/19/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • timmac1961 tim macgillivray (@timmac1961) reported

    @c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.

  • FormulaLunch NotWokeBloke (@FormulaLunch) reported

    @santanderuk have been trying to pay my credit card for 24 hours without success. Some issue with your platform. #tedious

  • rifaterdemsahin Rifat Erdem Sahin (@rifaterdemsahin) reported

    @santanderukhelp is there an online service in @santanderuk ? I would like to learn if closing the car loan would improve the loan score which i could not sort out with @HSBC_UK

  • milcott Daniel Milford-Cottam (@milcott) reported

    Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.

  • pshughes10 Peter Hughes (@pshughes10) reported

    @santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.

  • philip_chapman1 Phil Chapman 🇺🇦🌻 (@philip_chapman1) reported

    @OctopusEnergy You have no problem taking a monthly direct debit from @santanderuk but have security concerns about putting it back? Given these security concerns, should I cancel my direct debut to be extra safe?

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app again this morning? Are there issues or just me?

  • tweatirs Ian Senior (@tweatirs) reported

    Just tried registering for online banking @santanderuk. Not only would the website not let me but the helpline it told me to phone is no longer in use and when I eventually got through to a human he put the phone down on me! Thinking of closing my accounts now.

  • RobH_GOAT Robert Hicks (@RobH_GOAT) reported

    25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom