Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 02/25/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gilld008 Gill (@gilld008) reported

    @MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?

  • GeoffreytheC GeoffreytheFlexuralCat (@GeoffreytheC) reported

    @MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x

  • susiemesure Susie Mesure (@susiemesure) reported

    @KatyaTaylor So awful. SURELY @santanderuk have to step up.

  • harri_millard Harri Millard (@harri_millard) reported

    @MorganBroadcast The now potential loss of earnings for @santanderuk and @VirginActiveUK is probably more than what it would have ‘cost’ them to help you out properly in the first place.

  • GillyGWhite1 Gilly G (@GillyGWhite1) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.

  • ja_keeler Ja_keeler (@ja_keeler) reported

    @MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way

  • absinthm1nded Justin Case (@absinthm1nded) reported

    @MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.

  • Victori44392430 Victoria Berry (@Victori44392430) reported

    @MorganBroadcast @NeilMackay78 @santanderuk As far as your case goes chatlotte - Look at all your insurances to see if they can support your case.There must be some way of interlinking all the cases.Keep on at and reminding local fraud squad to see if any update.Hopefully someone is n Twitter will see your post. Good luck

  • CpmGray Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️ (@CpmGray) reported

    @suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.

  • MalikhaMcDonald Malikha McDonald (@MalikhaMcDonald) reported

    @santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help