Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tricia Kilczynski
(@Trishkil) reported
@santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!
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Hilary Davan Wetton
(@HilaryConductor) reported
Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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Scott Fisher
(@FisherScott9) reported
@santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.
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OberonJewellery
(@OberonJewellery) reported
Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.
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Susan Manly
(@SusanManly1) reported
Recently bereaved elderly relative sobbing on the phone to me because @santanderuk are being so obstructive and unhelpful with a transaction. This has been going on for weeks. I need urgent help to get this sorted out @santanderukhelp
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Suzystiddy
(@suzystiddy) reported
@santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?
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Rob Styles
(@mmmmmrob) reported
Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.
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Chris Jenkinson
(@UNISONRegSec) reported
@AskVirginMoney shocking service this morning. Impossible to speak to anyone about registering Power of Attorney. Web site search doesn’t even recognise term. Sharp contrast to @santanderuk who were accessible, helpful and made the process simple.
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Jack Kindell-Brown
(@JackKindell_) reported
@lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪