Santander

Is Santander down in Somerset, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 01/23/2026 12:20

January 23: Problems at Santander

Santander is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @Unicornresinart @santanderuk I am preferred customer as I have a lot of cash they have emailed me and said it will back working before 11 any charges will be settled by them and they will give £250 as an apology

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • tiredmummyof3 Em (@tiredmummyof3) reported

    @santanderuk This is getting ridiculous now. An update to your customers would be appreciated! We have bills to sort and online shopping to pay for and you’re not letting us access our money?!?

  • Patch9111 Patch911 (@Patch9111) reported

    @santanderuk It’s been not working properly for hours now!

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @Dave__Stewart @santanderuk Where u hearing this garbage coz no1 I know can access ****?

  • Use0fWeap0ns (((Use Of Weapons))) (@Use0fWeap0ns) reported

    On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp

  • snattie123 Natalie Davies (@snattie123) reported

    @santanderuk It says on your website card payments are still working but I'm struggling to make an online payment

  • KerryFarquhar2 Kerry Farquhar (@KerryFarquhar2) reported

    @GraemeC60278265 @santanderuk Unreliable to say the least. Can’t even access the app to transfer money to another account with a different bank 🤯

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @santanderuk @twinklresources Stop larking around like a couple of morons & get this god awful bank fixed asap!!!

  • kezzaLphillips Kerri Davis Phillips (@kezzaLphillips) reported

    @sarahgibson20 @santanderuk Seems to be an issue with cards. I just tried to pay for something online and it wouldn’t work.