Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 02/02/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Online banking - OK with that. But she has been on the phone with @santanderuk for 30 mins - person on the line was not competent to solve the problem. Neither were the previous two. Another reason to switch banks. Next available branch appointment, July.

  • MetzUK ]v[etz (@MetzUK) reported

    @santanderuk Is there a known problem with logging into online banking? I sometimes get in, including the OTP, but then it kicks me out as soon as I try to do anything like make a payment.

  • johnc62 John Costello (@johnc62) reported

    @santanderuk is it possible to have someone call me from UK to unlock my account? I live in uae and it is difficult to resolve issues on telephone from here due to very long wait on calls

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Don’t blame you! I’m thinking of closing all 3 of our accounts. Went to this bank and have stayed with them because of good customer service. It’s no longer the case, why should we stay loyal!?

  • PrimaryChamp Mrs Handley (@PrimaryChamp) reported

    @PhysicsMrH @santanderukhelp @santanderuk It makes me wonder if they are about to go bust. I was on hold for another hour after that only to be told again that it is being dealt with in a back office. I have not been able to access a penny since Weds. 4 phone calls & all I can do now is send a complaint in the post. 😡

  • leoandrewvw Leo Andrew (Davies) 💙💛🧚☀️🥂🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported

    @santanderuk I am having a nightmare trying to use my credit card a in Italy. Your chat on the application is almost useless with this matter. Please can you help!!!???

  • scattysmum Lizzy E🌏🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇮🇳🇫🇷🇧🇻🦕 (@scattysmum) reported

    @santanderuk if you are going to block me transferring £10k of my own money to my own account at least have the decency to answer the phone when I call your fraud department as requested.. sick of hearing "very sory to keep you waiting" answer the phone!

  • theleogreen LEO GREEN (@theleogreen) reported

    Dealing with @santanderukbiz / @santanderuk and losing the will - utterly useless...have been on hold for literally hours without resolution. Anyone else infuriated by their service, or am I just unlucky....tried to book a face-to-face appointment and earliest was September!

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.

  • delorous40 Samz (@delorous40) reported

    @santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat