Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 02/04/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsmadein85 Nathan Wilson (@wilsmadein85) reported from Gainsborough, England

    @santanderuk hi I want to change the day I pay mortgage how can I do that please? Unfortunately I can't find mu mortgage customer number anywhere so I can't do it online

  • rich_corless Rich Corless 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rich_corless) reported

    @TCymreig @santanderuk Santander are a horrendous bank. My family have had issues with them in the past, feel for you having to deal with this on top of everything else

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk @Baddiel @Talkyap would be great if they could make a success of personal banking and customer care prior to such big spends...... sitting in all morning awaiting a call from complaints isn't my ideal way of spending a Saturday.

  • DafyddGofEC3 Daf Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DafyddGofEC3) reported

    @TCymreig @santanderuk Are you able to access the funds from some other way? @santanderuk making life harder for people who are just trying to get medical care for their loved ones. Shameful. Glad I don't bank there, and now I never will.

  • keeleyronan keeley ronan (@keeleyronan) reported

    @santanderuk absolutely disgusting customer service. No loyalty no compassion. Nursing a relative until they passed and unable to make a payment until I had signal outside the hospital and would rather charge me £12 than understand. 15years of loyalty! You should be embarrassed!

  • TCymreig Niki (@TCymreig) reported

    @bethanjenkins @MorganCymraes @santanderuk I can’t even access the funds at all! They have blocked my app access as well as my access through the website. Absolutely horrid situation as whatever money GoFundMe sent me so far I put into my account so I could transfer easily. They have blocked it all. We were given a bill,

  • dazarose07 Darren Roseveare (@dazarose07) reported

    @santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???

  • a13xyZZZ a13xyZZZ (@a13xyZZZ) reported

    @santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice

  • ImranRouf86 Imran Rouf (@ImranRouf86) reported

    @santanderuk Why do you insist on sending a code when someone applies for a loan.. been waiting 3 days for the code to be posted to me and nothing .. very slow and manual process.. frustrated

  • Fly_Highley James Green (@Fly_Highley) reported

    @santanderuk I’m trying to close my account and withdraw the funds, I can’t do so using the website and the telephone number 09001241234 won’t work, can someone please contact me to sort this out. Many thanks