Is Santander down in Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Somerset, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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midwifebutterfly
(@midwifbutterfly) reported
@santanderuk All... the FCA suggest that all working with customers in finance should TCF or treat customers fairly. Ask for a formal complaint. Even if you accept compensation you can still progress to the ombudsman.... Santander have been treating customers with disdain for some time now.
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Douglas Robles-Thome
(@DouglasRoblesT) reported
@santanderuk The fact that me losing my phone totally blocks me from using my card online is appalling. Your online OTP service did not allow me to change my number. Had I been in danger with a broken phone I would have been stranded. Severely disappointed.
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MK
(@MAK805) reported
@santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??
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Ryan strawbridge
(@Ryanstrawbridg2) reported
@santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist
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Ed Barber
(@ebarber37) reported
@santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk
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Ed Wood
(@edwoodeditor) reported
@santanderuk You absolutely have to get rid of #enactconveyancing, who have royally screwed up our mortgage and are impossible to get hold of. Check the hashtag - it's an incredibly poor look.
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3CommPR
(@3commpr) reported
@santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice
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Brett 🇩🇪🇬🇧
(@hantskentflyer) reported
@santanderuk Go down again?
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JovlieCarro
(@JovlieCarro) reported
@santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week
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Kerry Baines
(@KerryKerrymay77) reported
@santanderuk the online chat just tells me to call up with my issue, not a fan of the robots operating the online chat service!