Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 01/01/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonArbuckle Sharon Arbuckle (@SharonArbuckle) reported

    @RevolutApp @santanderuk @MartinSLewis And once again the chat has been “snoozed”, going into day 4, awful service

  • neilwinton1 Neil Winton (@neilwinton1) reported

    @santanderuk hard to imagine a more crass use of your money by thinking an add starring #antanddec would help attract customers. You must have contempt for us.

  • Oliver63953847 Oliver (@Oliver63953847) reported

    @santanderuk can people who use 123 mini accounts switch to different banks using the switch guarantee service?

  • DJStephenson7 Daniel Stephenson (@DJStephenson7) reported

    @santanderuk please pass my thanks onto the customer service guy who just hung up on me after waiting on hold for ages 👌 top job mate

  • ghemos Gemma Davies (@ghemos) reported

    @santanderuk When will the online credit card payment service work again? Tried 3 ways to pay this months balance and it won’t work - online, transfer to Santander account and online payment from different account. Running out of time.

  • drjonathan77 Jonathan R (@drjonathan77) reported

    @Luisa47132714 Just spent 58 minutes on the phone to @santanderuk trying to get something done! Menu, music for long long time, spoke to somebody, couldn't help, transferred to Fraud dept, long long wait with music, long conversation with endless "security" questions, finally got it done....

  • joestevens442 joe (@joestevens442) reported

    @santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service

  • Georgeyboy27 G (@Georgeyboy27) reported

    @santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless

  • heheh16237593 heheh (@heheh16237593) reported

    @santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.

  • TashaMellCoh Tasha MC (@TashaMellCoh) reported

    @drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months