Santander

Is Santander down in Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerset, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Somerset and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Somerset, England 01/31/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • waqp12 alison gregory (@waqp12) reported

    @gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!

  • Rust13Suzanne TheScottishSiren (@Rust13Suzanne) reported

    @santanderuk I have been trying to return a call from your fraud department earlier and have spend about half an hour trying to get through. It would also seem that my card is temporarily blocked and I need the block removed today.

  • MD35165608 MD (@MD35165608) reported

    @AnthonyRoseSnr1 @santanderuk Exactly, too few staff, not trained properly and bad attitude. I never chose to be a customer with this horrible bank in the first place and never will be

  • TetchyBitch Vikki (@TetchyBitch) reported

    @Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.

  • curlyjanes jane urwin (@curlyjanes) reported

    @santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • atoolshed2003 Andrew Toal (@atoolshed2003) reported

    @santanderuk absolutely hopeless. Block my account then can't get them to answer their "helpline". It only runs til 8pm, it should be 24hr. Think I'll be switching away. Useless, on phone for 30 minutes then they hung up

  • downtothewood Down to the Wood (@downtothewood) reported

    @StarlingBank Looking to switch my business bank account to you from @santanderuk after 28 years, but have a bounce-back loan. Can that be transferred? Would ask @santanderuk but they'd just say phone our help desk and wait an hour

  • TrickySmall Richard Small (@TrickySmall) reported

    @santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.