Santander status: access issues and outage reports

Problems in the last 24 hours in Sleaford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sleaford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Barlow (@Nicole_Barlow1) reported 2 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Chris (@geordiechris48) reported 3 minutes ago

  @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter

• 
  Alan (@metalheed) reported 3 minutes ago

  @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

• 
  Redders. (@1Redders0) reported 7 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  William Poel (@wpoel) reported 13 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  cookaburra (@weyheylad) reported 13 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  James Hassett (@JamesHassett1) reported 13 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  Dave Moss (@DavidMoss315) reported 15 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  orwellvalley (@orwellvalley) reported 16 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  Paul Fowler (@badger_uk) reported 23 minutes ago

  @santanderuk your customer care is shocking. I have been on your live chat since 3.20pm and no one has come back to me. No one at all