Santander

Is Santander down in Shrewton, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shrewton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shrewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shrewton, Wiltshire, England 02/07/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonyRowell Antony Rowell (@AntonyRowell) reported

    Big shout-out to @santanderuk for being the worst customer support department on the planet. 2 months waiting for a credit card application and get told I'm ineligible after 6 other people from the same department telling me I'm eligible and it's on the way. Avoid at all costs

  • michellemsk11 Michelle 💙 (@michellemsk11) reported

    @santanderuk why do your branches open their doors at 9.30? There were staff standing around the Orpington High Street branch at 9am today when I thought you were open. It’d be more convenient to working people to open branches at 9am

  • Finias Finiasfinn (@Finias) reported

    @santanderuk terrible service...5 trips to the same branch over 3 weeks only to find it closed. Surely you can sort cover by now.

  • RoPCoach Beverley Grant PCC 💙 (@RoPCoach) reported

    @santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.

  • Sue62892930 Sue (@Sue62892930) reported

    For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk

  • WarrenParish Warren Parish (@WarrenParish) reported

    Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!

  • brexit_leaveeu BREXIT,Trump 2024 (@brexit_leaveeu) reported

    @santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.

  • katieb2008 Katie Barrett (@katieb2008) reported

    @santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?

  • StellarPlanet Hannah Wakeford (@StellarPlanet) reported

    @santanderuk @santanderukhelp I also cannot believe we have to now resort to things like Twitter to try and get through to companies like this. A truly broken system

  • 86Wils Stacy Cain (@86Wils) reported

    @santanderuk terrible service. 20 minutes on hold to be told I can't make an appointment to see anyone or open an account online or the phone!