Santander

Is Santander down in Shrewton, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shrewton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shrewton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shrewton, Wiltshire, England 12/20/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gordod David Gordon 💙 (@gordod) reported

    @santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.

  • Martabds1990 Marta Santos (@Martabds1990) reported

    @santanderuk They ask for ID, I sent. Ask for proof of address, I sent. Now they want visa?? Why not ask for everything at once?? 3 letters I have sent and is not enough?? For a current client?? And on the branches they give no help?? Is @santanderuk deliberately trying to make things hard??

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk really poor telephone customer service for new customers! Online banking should not be this problematic 🤔

  • yvonnel14618625 yvonne lloyd (@yvonnel14618625) reported

    @santanderuk #tweet2 I let you know I'm in India and yet I can't use my card...VERY annoying. Calls are too expensive to make & receive. No access to voicemail. Please UNBLOCK card

  • MZ_Creative Mel (@MZ_Creative) reported

    @santanderuk worse bank in the world. Avoid them at all costs. They steal your money when you think your money is safe in a bank. It is not safe when they cannot even make the effort to give you access!!!!!! Beyond fed up!

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderukhelp 1/4 Hey @santanderuk , I have banked with you for over 25 years. If I remember right I have never defaulted on any loans, mortgage or DDs …..Ever! In 2022 you you blocked access twice for absolutely no reason at all, causing me many issues.

  • Gibson_XL Ed Gibson (@Gibson_XL) reported

    @santanderuk do your online customer service people have to handle more than 1 chat at a time? I'm just wondering why I keep having to wait 7 or 8 minutes to get a response with no idea if they've gone off to make a cup of tea or are still there?

  • GDollinHistory George Dollin (@GDollinHistory) reported

    @santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻

  • bosbapanh Bosba (@bosbapanh) reported

    @santanderuk your chat box doesn’t work on the website. please help.

  • 39hunnaXBT Pepe Connoisseur (@39hunnaXBT) reported

    @Lee_Suffolk @santanderuk Yep, they also withdrew an additional payment (even after they told me this wouldn't happen) and haven't returned it. It's been over 2 weeks. Apparently their "back office" is working on it.