Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/19/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (25%)

    Website (25%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JayneKitsch Jayne Robinson (@JayneKitsch) reported

    @santanderuk your customer journey online and on mobile is a mess. Just need to speak to a real person and it's like a digital gauntlet of bots and too many different types of passwords to remember. Can't believe I'm gonna have to go into a branch for such a simple request.

  • velo_2004 velo (@velo_2004) reported

    @santanderuk online banking down?

  • WarrenGway Warren Greenway (@WarrenGway) reported

    Good to see @santanderuk sharing the Festive Spirit. 0800 Customer Service (there's a clue!) now voicemail advising re-dial 0900 number (premium rate) Pensioners now getting charged £'s in ignorance. Feliz Navidad

  • ShivMRyan siobhan ryan 💙 (@ShivMRyan) reported

    @santanderuk So today is not a working day for your Ramsgate branch. That's great for them. Went out of my way on the way to work and tried to pay in a cheque and the machine wouldn't accept it. Thanks

  • ChesapeakeAssoc Robyn Rogers (@ChesapeakeAssoc) reported

    @SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..

  • brendankiwi brendan greally (@brendankiwi) reported

    @santanderuk covid seems to be an excuse not to offer customer service.. tried calling your customer service number several times this month- absolutely useless- 40 minutes waiting in a queue.. never been answered!

  • MehranA54362235 Mehran Ali (@MehranA54362235) reported

    @santanderuk hi , I have previously withdrawn from Santander to Coinbase and I’m wandering since all this trouble with the fca etc , would I have any issues withdrawing money from Coinbase to Santander account?

  • Loubles0Loubles Loubles (@Loubles0Loubles) reported

    I don't think I have ever talked to a service centre that is more annoying than @Santanderuk, three minutes and counting of the woman telling me I'd really rather not talk to them right now

  • grumpyoldgrocer steve denny (@grumpyoldgrocer) reported

    @santanderuk is your SMS verification working properly today

  • cmeksteen Charlotte Eksteen (@cmeksteen) reported

    Disappointed with customer service @santanderuk Wimbledon branch today. Refused to verify my identity documents even though I am a customer. @santanderukhelp