Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/26/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jimirvinuk Jim Irvin (@jimirvinuk) reported

    @santanderuk WTF, phone numbers have disappeared from your website and it's literally impossible to find a way to speak to a human being with a quick query. And your chat bots are useless. No amount of rephrasing got me close to an answer.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • davies_lara Lara Davies (@davies_lara) reported

    So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.

  • kyte_sj Sj Kyte (@kyte_sj) reported

    @santanderuk Fix our toilets

  • JimMac17035838 Jim Mac (@JimMac17035838) reported

    @santanderuk would have been nice to had a communication about why our replacement debit mastercard cards contactless feature isn't working. Followed correct proceedure to activate card, and still contactless payments get rejected, tut tut very poor

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @financialombuds please advise. Went into @santanderuk to speak to a lady about a problem with an account switch. She cancelled all my cards,now i cannot transfer to @AskNationwide . Second time they have thrown a roadblock. There is a guarantee that account switch takes 7 days

  • StuartJones7 Stuart Jones (@StuartJones7) reported

    So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯

  • ImB0rn Born (@ImB0rn) reported

    @santanderuk This will be another thing to take 2 weeks to fix