Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 12/10/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DuckworthMcNal1 Forest (@DuckworthMcNal1) reported

    @santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars

  • bigredgaymer Big Red (@bigredgaymer) reported

    @santanderuk Hi. Did you know you have phone numbers for customer contact built into the app and on your website that say they don’t exist when you call them?

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk apparently the block on my account has been removed but then they said that yesterday. Please convey to your mysterious “back office team” that I will be moving to another bank as soon as I can. I would hate to take them by surprise and end up destitute - again.

  • pduncalfe Phil Duncalfe (@pduncalfe) reported

    @SantanderUK and other banks need to educate customers being scammed on how to access cryptocurrency safely rather than banning everyone from utilising their own money how they see fit. But then, #bitcoin and #cryptocurrency do threaten the need for Santander to exist...

  • SeagrassSiren Katie Reeves (@SeagrassSiren) reported

    @santanderukhelp @santanderuk @santanderukhelp we have been cut off 3 times this morning on your helplines. This is urgent you asked for info we sent it - you have blocked our account. Please help!

  • kewcumb3r Emma 🐾 (@kewcumb3r) reported

    @santanderuk hi I have locked myself out of online banking but need to make a transfer to someone I have already set up - can I call telephone banking to do this even though I’ve requested new log in details for my online?

  • shanes_loonie leah the loonie :)💚🧡 I miss my pops 💔 4.12.20 (@shanes_loonie) reported

    @santanderuk your customer service is absolutely shocking hope you enjoy losing customers 🤬

  • dave28263 Dave (@dave28263) reported

    @santanderuk fast payment service is a terrible been waiting since 6:00 last night for my money

  • SCLondonStation Dr. David Kelly (@SCLondonStation) reported

    @santanderuk True, it happened to me with a Spanish bank, BBVA. look out since they won’t do a damn thing about shutting down the scam artist’s account or getting your money back

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!