Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Woz MBA
(@JWozniak16) reported
Is there any wonder why people are leaving traditional banks such as .@santanderuk - archaic web portals and terrible customer services. Can’t wait to close my account this week. Get with the times or risk losing more customers.
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brendan greally
(@brendankiwi) reported
@santanderuk covid seems to be an excuse not to offer customer service.. tried calling your customer service number several times this month- absolutely useless- 40 minutes waiting in a queue.. never been answered!
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Ben West
(@MrB_West) reported
@santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!
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timmul
(@timmul01) reported
@santanderuk Does Mike Regnier think it's ok to block someone's online banking solely for making a payment, and then require waiting in a 70 minute call queue to even discuss fixing it?
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Werner Bunt
(@WernerBunt1) reported
@santanderuk what is happening with your mobile app. Can’t log in on my phone. Second day running
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Dimps Tfg
(@dimps_tfg) reported
@JamesNFT_ @santanderuk This is customer service how can I help you give me your seed phrase
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louise macgregor
(@loumacgregor) reported
Santander really have the worse customer service and I don't think they care! @santanderuk
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AzK
(@AzK1099) reported
@santanderuk How about your Finchley Central branch update their website to show its customers the correct opening times. My mother is now standing in the street waiting and when she asked a member of staff about this she was called rude. Disgraceful service frankly.
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Corinna Reilly
(@corinnareilly) reported
from
Old Windsor, England
@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Grizzly Kitten
(@TheIceMaidenBrr) reported
@HalifaxBank I’m a customer-not with you but unfortunately with @santanderuk Any chance I could be one of the lucky ones and be freed from their evil clutches?! It would absolutely make my Christmas 🙏🏻