Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (35%)
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Mobile App (35%)
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Login (22%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen 6776
(@Maturin88759491) reported
@bobsakoui @santanderuk @santanderukbiz After an initial scam, Santander Bank kept my wife on hold for 45 minutes calling their so called security line. The scam increased by £1200 before they answered the phone. 'The Bank of Pants and *****'; useless security and appalling customer service.
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Clare Fitzgerald 💙
(@ClareFitz66) reported
@santanderuk @santanderukhelp can you clarify how you identify unusual activity on customer’s accounts please? My elderly mum was scammed, we alerted you immediately, it was a Sunday. You failed to stop the transaction, refuse to refund in full & reply with standard letters. Why?
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Fiona Hill
(@Fiona_Hill) reported
Unbelievable customer service from @santanderuk looks like you are keen to lose a customer for over 15 years.
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MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️
(@cactus_woman) reported
@Metrognome391 @santanderuk @santanderukhelp Thanks, Cilla. I actually feel broken.
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MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️
(@cactus_woman) reported
I can & will make a formal complaint to the Ombudsman, but this doesn 't fix the problem of needing to use my @santanderuk bank a/c - to transfer money to my 2 savings accounts. Just been on the phone for 50 mins only to be told "someone will call me back" at some point. AGAIN.
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KUZDİ
(@kuzdiyen) reported
@EfeAydog @santanderuk @santanderukhelp wtf bro
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Charlotte Marshall
(@mrscnmarshall) reported
Imagine being a loyal customer with @santanderuk for over 15 yr. Have a fraudulent transaction taken without consent due to the failing of their security system. To then be told I have to contact the company in question to try and get my money back. Shocking service! DO NOT USE.
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David Batte
(@hullcity_pfa) reported
@santanderuk a very disappointing experience at your Willerby branch and Hull. 20 minute wait for service with just one other customer at the counter. Wouldn’t open another counter. Yes they apologised but is the service I should expect ?
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Mr Richards 🟥
(@Simon_Richards8) reported
I got to work today and immediately received a message about fraudulent activity on my account. Not the way I wanted to spend my PPA, but thanks to @santanderuk for being so quick to help me out. Bit shaken as they were trying to rob me of thousands.
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charlotte kiely
(@charlottekiely_) reported
@santanderuk @santanderukhelp I have received an email from Santander regarding fraud activity on a previous card. However, I closed my account with santander in Nov.2022. Helplines ask for a 5 digit number which I no longer remember as I no longer use the account. Please help