Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Keegan
(@NeilKeegan7) reported
@santanderukhelp Not a huge amount of help. @santanderuk perhaps you will do something to correct the unavailable number on the error screen. That might stop vulnerable customers being hijacked on this channel? I will give my business to someone who actually offers some meaningful support.
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Jamie J Heighton
(@barramarra83) reported
@santanderuk every time I use my card online to do multiply purchases you block my card, this is the 3rd time in 2 days. I’ve told you I’m doing so and no again you’ve block me. Spending 30 minutes on hold each time to get this sorted. #Jokers
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RachelMarieLeProut
(@RachelMaryProut) reported
Hi @santanderuk I'm really curious as to why my recently-widowed mother is unable to update her contact details over the phone, and very curious as to your justification for leaving an elderly woman without access to her bank account in the wake of a bereavement?
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pat collins
(@Pat1853) reported
@santanderuk non existent customer service!!!
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
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Ak A
(@AkA56021900) reported
Hello @santanderuk I had applied for scholarship and had been declared as recipient of the £500 award to be used on Santander aspire website. But I haven’t received any email link for my log in details from JS group yet. How do I proceed. #NeverStopLearning #SantanderUniUK
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Matt Tate
(@hopeis_power) reported
@santanderukhelp @santanderuk Thanks to the hard work (credit where due) of @PremPropLawyers we should have been able to exchange. You have delayed things due to incompetence. It has also taken over an 1 to talk to anyone. We need you to confirm funds to exchange. Please help
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Harry Gray
(@HarryHamishGray) reported
@peterohir @santanderuk It has become almost impossible to do any basic task in this country
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Jack Lane
(@JackLan33772356) reported
Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?
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Steven Bosher
(@sjbosher) reported
@djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?