Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/05/2026 07:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • walksher sarah walker (@walksher) reported

    @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

  • 1Mebz Mebs (@1Mebz) reported

    @santanderuk disgraceful service from Santander. My account has been blocked just because I got a credit card. Even though thats been approved I am being harassed for my personal documents. I have never heard of a stupid process like this. Customer service have no clue. Im stuck!

  • l4_esm Elaine (@l4_esm) reported

    @santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk is the online banking down today. Been trying to log in for about 30mins?

  • clegnut 𝙘𝙖𝙡𝙪𝙢 (blue tick) (@clegnut) reported

    @santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult

  • littlejnr Andy (@littlejnr) reported

    @santanderuk my mobile app is not currently working.

  • D3vilsAdv0c8 D3vilsAdv0c8 (@D3vilsAdv0c8) reported

    @TNLUK All my details are up to date. I don’t think @santanderuk are the issue here.

  • misskizzylew misskizzylew (@misskizzylew) reported

    @santanderuk I have been waiting since June for fraudulent account in my name to be resolved. Now affecting Expedia score. Impossible to get through on phone and no updates given. Who can resolve?

  • BuyersReport Buyers Report (@BuyersReport) reported

    Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?

  • KingmanSimon simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England

    @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?