Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/11/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lisabrackers Lisa Brackers (@lisabrackers) reported

    @EACharles12 @santanderuk I use Santander for everything, never had a need for another card. I don’t use credit cards either. I expect to be able to access my money anytime I wish though.

  • R3eceJam3s Reece (@R3eceJam3s) reported

    @santanderuk Is this going to part of the outage as my card should have declined?

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • kenzie_g_1884 Kenzie G (@kenzie_g_1884) reported

    @santanderuk @santanderukhelp this is ridiculous. Any idea when the issue will be fixed? 🙄

  • Dave070386 Dave_Starling_86 (@Dave070386) reported

    @santanderuk My banking app is back working but just can’t access my quick balance.

  • chipkali chipkali 😷 (@chipkali) reported

    come on, @santanderuk please fix your issues. I will not be pleased if the payment for my groceries doesn't go through fo the delivery tomorrow :(

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues

  • imcalledsara Sara Johnston (@imcalledsara) reported

    @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown

  • scarysary76 sarah woodhouse (@scarysary76) reported

    @santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary