Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 12/09/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanRobinson4 Dean Robinson (@DeanRobinson4) reported

    So I tell @santanderuk that I’m going to Dublin. The next day they block my card for the following reason “lots of Euro transactions in Dublin”. Spend 45 minutes on hold to be told “it will be unblocked by 16:30 today” - how’s that acceptable? #shambles

  • Fratz90 Frank (@Fratz90) reported

    @santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.

  • YSzipbanned Jack (@YSzipbanned) reported

    @sen_j59 @santanderuk best is @firstdirecthelp Never contacted on twitter but their phone line support is incredibly good.

  • _justaish She Who Lives (@_justaish) reported

    @santanderuk is the banking app down? Need to book a flight & can't log in!!!

  • KimChappell Chappell Productions (@KimChappell) reported

    @santanderuk a sizeable intl payment left my acc 2 months ago. Still not been received. Nobody can give me a timescale on checks banks is doing. Over 8hrs on helpline in total. Help!

  • zoeclarksonx Zoe (@zoeclarksonx) reported

    @santanderuk think your app is down, can’t make any payments from it?

  • tw1tterisaids Eric_Hitchmo (@tw1tterisaids) reported

    @santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.

  • trickimicki2 Mr. Zibibbo (@trickimicki2) reported

    @santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!

  • Reezie1234 ǝızǝǝɹ zɐıɹ (@Reezie1234) reported

    @santanderuk most incompetent bank ever, block your account with no warning, 2 hours on hold, online banking blocked, branch can’t help - that’s why I love @monzo

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?