Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/11/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JimGilroy Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported

    I still haven’t heard back from the arseholes that are @santanderuk @santanderukhelp regarding my complaint. Im prepared to take it all the way to the ombudsman you useless shower of ****. Because you deserve it.

  • PharmMH Michael (@PharmMH) reported

    I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??

  • Brooksjaguar Ray Brooks (@Brooksjaguar) reported

    @santanderuk What a bunch of useless, unprofessional little girls you have in your Bognor branch and call centres. Utterly useless and negative customer service. I will be their first thing tomorrow and you will resolve my complain immediately by closure of the relevant account or else.

  • nettlejelly Nettle Jelly (@nettlejelly) reported

    @santanderuk We're getting a ton of letters from scammers requesting payment (for non-existent credit card debt) into a Santander account - will you close this account down?

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • dan_h_48 Dan ❤️‍🔥🔶️ (@dan_h_48) reported

    Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.

  • Mother_Ima_Isha Ani (@Mother_Ima_Isha) reported

    @amskates1 @Wightout66 I wrote to ask whether they understood what the new flag stood for or whether they had blindly adopted it. No response from this genuine customer. Now in process of looking for new bank. There's some great deals out there. bye bye @santanderuk

  • Saiyan_Rox Rox (@Saiyan_Rox) reported

    @optimusps3 @DanskeBank_UK @santanderuk True but not likely anytime soon cause the place I moved into has a broken shower and it's not a cheap fix 🙃🙃

  • HelenESlater16 Helen E Slater (@HelenESlater16) reported

    @santanderuk OMG, nearly lost the will to live today trying to contact this bank. Absolutely awful customer service.

  • MattNeedham10 Matt Needham (@MattNeedham10) reported

    @santanderuk is your banking app down?