Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/05/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Traceygifford4 Tracey gifford (@Traceygifford4) reported

    @JackamoRoad @santanderuk Absolutely disgusting service

  • Pipken60 lizzy123 (@Pipken60) reported

    @santanderuk And a newyear and banking app still not working again ????

  • TimHoll38222220 Tim Holland (@TimHoll38222220) reported

    @santanderuk Is the mobile banking down? App doesn’t load since a week now.

  • RickyWilkhu Ricky Wilkhu (@RickyWilkhu) reported

    @santanderuk You've restricted access to my UK account. I live abroad and have spent over 150 pounds trying to call the correct department, which just puts me on hold for 45 minutes. I'm extremely frustrated at the poor quality service and customer care. Can someone call me back

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • Dinio_83 Brendan Dinio (@Dinio_83) reported

    @santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany

  • scouselesley Lesley McGlynn (@scouselesley) reported

    @santanderuk I've been on telephone hold for 45 minutes now - I just want to change the bank account that pays our mortgage and your chat option wont connect me either. Such poor customer service 🤬

  • jameseonline 🤔J🤷 (@jameseonline) reported

    Hey .@santanderukhelp I got an email today from .@santanderuk saying I can open a 2.50% Regular Esaver, thing is your site states its 2.75%, might want to get your marketing sorted ;-)

  • popagoode Popagoode (@popagoode) reported

    @RachaelSingh13 @santanderuk This service really sucks

  • amelialetitia1 amelia (@amelialetitia1) reported

    @santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!