Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/09/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EKaguangi Eliud kaguangi (@EKaguangi) reported

    @santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.

  • MikeAllisonNHS Mike Allison (@MikeAllisonNHS) reported

    If anyone has a current account with @santanderuk seriously consider closing it. All funds stolen yesterday no contact, no OTPs. Response from @santanderuk we’ll look into it and you might hear from us in 15 working days! Unbelievably poor response

  • JohnCarvey4 John Carvey (@JohnCarvey4) reported

    @santanderuk I have just been into my local branch (Angel, London) to deliver mail for a fake account opened at my address but in a different name. The bloke literally said 'what do you want me to do about it?' and refused to even accept the letters with a PIN code and log in

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • pennylongstckng Miss Penny Longstocking (@pennylongstckng) reported

    @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    Ok @santanderukhelp @santanderuk My husband died on August 26th. You have today returned his death certificate, addressed to him at the wrong address. You have been informed about this, I have spoken to your so called help line on several occasions. You are a disgrace

  • findo83 Aldo Findlay (@findo83) reported

    @santanderuk any issues with banking app?

  • jamie14smith james 🇬🇧💙⚽ (@jamie14smith) reported

    @santanderuk is Santander free phone down to transfer money

  • jonny5068 JoHo (@jonny5068) reported

    Why is @santanderuk's customer service designed by people who hate customers? Loads of excuses inferring Covid's the reason their service is crap problem without saying it explicitly. 4 mins of preamble drivel to get in a long queue to talk to someone. Crap crap crap.

  • maestropetr76 petr h (@maestropetr76) reported

    @santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable