Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/11/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • martynbolt Martyn Bolt (@martynbolt) reported

    @toryboypierce You could try cycling @santanderuk may help

  • THE_SIR_HOBBY Sir Hobby of Herts (@THE_SIR_HOBBY) reported

    @santanderuk Your customer service is a joke!! Been on hold for 35 minutes and then put through to just a ringing phone for another 10 minutes!! PICK UP THE PHONE NOW!!

  • Lockers75 Justin Lockwood (@Lockers75) reported

    I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    @santanderukhelp , Disappointing wait time on the online help desk to be told I had to speak to a different department. After a 30 min wait time, then had a further 12 mins. All because your online banking platform won't work correctly to set up a direct debit!! @santanderuk @santanderukhelp

  • Dan_Coleman98 Daniel Coleman (@Dan_Coleman98) reported

    @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

  • cazmcnamara CazMc (@cazmcnamara) reported

    @santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…

  • simongreenhalg1 simon greenhalgh (@simongreenhalg1) reported

    @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

  • AdamazeemCrypto Crypto Nerd (@AdamazeemCrypto) reported

    @santanderuk my online banking isn’t working could you please help need your make a transfer

  • LovesRedShoes Caz 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@LovesRedShoes) reported

    Why is it too difficult for @santanderuk to cancel a loan application? Pull people in with offers from 2.9% on Money Supermarket but the reality was 14.25%. Are you surprised people turn it down. Then you won’t cancel but leave it to expire whilst sitting on a credit file.

  • BrizellRaymond Raymond Brizell (@BrizellRaymond) reported

    @santanderuk your response to telephone banking is awful bet ant and dec wouldn’t wait this long