Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/26/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • poppygibsonuk Dr Poppy Gibson 🧡🖤 (@poppygibsonuk) reported

    @santanderuk @santanderukhelp I am so upset with your service- lost my bank card 2 weeks ago- phoned 13 days for a replacement but still no sign- having to borrow cash from people 😞 I just rang up customer services to see if they could resend another card and they hung up on me!

  • Anthony14822896 Anthony Bennett (@Anthony14822896) reported

    @santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them

  • BitRwithoutBTC PlanBTC (@BitRwithoutBTC) reported

    From 15th November 2022, #Santander are placing a limit on #cryptocurrency transactions. A limit of £1,000 p/transaction & a total of £3,000 in any 30 day rolling period. The reason is of course to "protect our customers " @santanderuk **** YOU & YOUR PROTECTION🖕 #Bitcoin

  • trickimicki2 Mr. Zibibbo (@trickimicki2) reported

    @santanderuk If you are the bank that can not be trusted my only choice as a long loyal customer is going to be to cancel all the accounts I have with you. Customer service that can't explain strange happenings on the account and dropping off the phone?! Outrageous!!!!

  • HueyYen Yen (@HueyYen) reported

    @santanderuk Your security customer service team member just hang up on me !

  • KimChappell Chappell Productions (@KimChappell) reported

    @santanderuk a sizeable intl payment left my acc 2 months ago. Still not been received. Nobody can give me a timescale on checks banks is doing. Over 8hrs on helpline in total. Help!

  • tw1tterisaids Eric_Hitchmo (@tw1tterisaids) reported

    @santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.

  • Reezie1234 ǝızǝǝɹ zɐıɹ (@Reezie1234) reported

    @santanderuk most incompetent bank ever, block your account with no warning, 2 hours on hold, online banking blocked, branch can’t help - that’s why I love @monzo

  • littlechickpea1 Little Chickpea (@littlechickpea1) reported

    @IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.

  • RobRonsson Robert Ronsson (@RobRonsson) reported

    @sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.