Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 11/21/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • morgen174 MarkosM (@morgen174) reported

    @santanderukhelp @santanderuk no access to my bank account!! What is going on? You need to give customers an inconvenience fee because you’re quick to charge if someone is overdrawn. Tried to pay a tab last night & my card was card rejected! Had to switch to my other bank!!

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really

  • BrianAscroft Brian Peter Ascroft (@BrianAscroft) reported

    @santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @daisyandkiki_0 @santanderuk All santander branches are down due to technical issues for the moment. No time line for a return to normal

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @scousebird77 @santanderuk Everything is down at the moment. Will probably get fixed today or tomorrow

  • Sarah_Brimble Sarah brimble (@Sarah_Brimble) reported

    @KuyaMaxy @santanderuk That's understandable but when you can't access your own money it's beyond a joke... Tried ringing to transfer money to a different account and can't do that either! My card won't even work to buy things!

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk That does not help with making payments online or transferring money to other accounts. What remedial action will be taken on the back of this?

  • edeleeds Chris (@edeleeds) reported

    @tehcooky @santanderuk @santanderukhelp Distress and inconvenience for the issues they have caused today. I worked in a certain banks complaints department. £££££ are coming.

  • Stephenjd88 Stephen (@Stephenjd88) reported

    @GaryLloyd2 @Ethanta57568167 @santanderuk I expect people to be angry if they can't access their hard earned money. It's embarrassing.

  • KarenHo58742591 Karen Holder (@KarenHo58742591) reported

    @santanderuk For goodness sake. If you place a statement on the app explaining the issue then please spell check it. 2 spelling mistakes! Very unprofessional