Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rawcliffe21 janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking

  • manf_1st Sam Elliott 🇬🇧 (@manf_1st) reported

    @santanderuk 57 minutes and counting, on hold to sort out a security problem linking my bank card to Google pay WTF is going on? This happens every time and has done for a few years now!!!! Had a fkn Nuff

  • Jockysink79 Jocky (@Jockysink79) reported

    @santanderuk trying to pay off my credit card, you're telephone banking isn't working and nor is online! You've not sent out my temporary security number, and you don't send out paper statements! How on earth do I pay my balance?!!!!

  • AfroAverage AverageAfro (@AfroAverage) reported

    @santanderuk I've been mugged in greece. I need help with the best course of action to cancel my card. I don't have a phone or login details!

  • leedbartz Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • HarryHamishGray Harry Gray (@HarryHamishGray) reported

    @peterohir @santanderuk It has become almost impossible to do any basic task in this country

  • SOShimmra Shimmra (@SOShimmra) reported

    @santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team

  • seanmckibbin sean (@seanmckibbin) reported

    @santanderuk Had several credit card payments declined, and a live chat agent advised your Security team had blocked it, asked me to call Credit Cards. Credit Cards agent advised Santander credit cards are just “not working”. No issues announced on here. What is going on?

  • stuartbarnes78 Stu Barnes (@stuartbarnes78) reported

    Today I’m closing my current, savings, credit, and mortgage accounts with @santanderuk. This follows atrocious customer support earlier in the year, despite over a decade with them. Would imagine others are voting with their switches too.

  • Jimbo21341795 James (@Jimbo21341795) reported

    @santanderuk branch unable to help, unable to get through on the phone waiting for 20mins.