Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/31/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Patch9111 Patch911 (@Patch9111) reported

    @santanderuk It’s been not working properly for hours now!

  • kellyhutt5 kelly hutt (@kellyhutt5) reported

    @santanderuk Is there a problem with payments going on also

  • StephanieZunde Stephanie Zunde (@StephanieZunde) reported

    @santanderuk What happened to the updates? Fantastic customer service 🙄

  • Brandonlm1047 Brandon (@Brandonlm1047) reported

    @santanderuk Children are going to have to go hungry. Moved house today but could only order my food as my order came to £1000. I was attempting to order my childrens food however your services are down. Shop is now shut. My youngest Luke is now crying and breaking my windows.

  • marxmiprefer Cocktail ****** (@marxmiprefer) reported

    My card just got declined and my money isn’t showing in my account cus @santanderuk whole banking system is down?? During a cost of living crisis! so I’m now hungry and stressing over the charges I’m gonna get for late payments tomorrow, defo time to make Monzo my main account

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @Unicornresinart @santanderuk I am preferred customer as I have a lot of cash they have emailed me and said it will back working before 11 any charges will be settled by them and they will give £250 as an apology

  • BryanB_LFC Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    Oi @santanderuk sort your website out!!!!

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • kezzaLphillips Kerri Davis Phillips (@kezzaLphillips) reported

    @sarahgibson20 @santanderuk Seems to be an issue with cards. I just tried to pay for something online and it wouldn’t work.

  • snattie123 Natalie Davies (@snattie123) reported

    @santanderuk It says on your website card payments are still working but I'm struggling to make an online payment