Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/28/2026 03:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ben79748483 Ben (@Ben79748483) reported

    @santanderuk Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • film_rachel Rachel Gilbertson Film (@film_rachel) reported

    @santanderuk @santanderukhelp HI, have expected a payment from 17th June, person said 3-5 working days who paid it but not showing up in account or pending? Please help x

  • Ben79748483 Ben (@Ben79748483) reported

    @santanderuk @twinklresources Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk anyone else help please This is now urgent I have 1.5 hours to collect my breathing medicines for the week I was promised Monday last week and yesterday money would be released. This is now urgent and life threatening you are preventing me from breathing medication

  • ghostlemur maria cosgrove (@ghostlemur) reported

    @Giles1974 @santanderuk I have the same problem

  • DavedTheGooner DavedTheGooner (@DavedTheGooner) reported

    @santanderuk Hey santander Sorry for bothering you but myself and my wife have been on your fraud Line for over an hour each on because my wife's account has been compromised Just the 2 hours between us. They are still trying to take money Fix this!!!!!

  • LeanderReeves Leander Reeves (@LeanderReeves) reported

    @santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.

  • chanelmarky MK (@chanelmarky) reported

    @santanderuk I have been waiting for 65 mins - this customer service is a joke

  • KJG2345 Kay Green (@KJG2345) reported

    @santanderuk my credit card isn’t working 45 minutes on hold still haven’t got through this is an absolute joke!