Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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bangorguy_ni
(@srodgers5497) reported
@santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!
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@terri
(@terrieaharvey) reported
@santanderuk Had to be the worst bank ever l need to change from them to somewhere that will help you not steel your money
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Leeroy Lee
(@LeeroyLee2) reported
@santanderuk WHY WONT YOU HELP A HARD WORKING CUSTOMER!!!!!! YOUR SECURITY TEAM IS A JOKE! C#NTS. ROBBED BY THE BANK. HAPPY TO PAY MILLIONS TO ANT AND F#CKING DEC THOUGH!!
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Antony Rowell
(@AntonyRowell) reported
Big shout-out to @santanderuk for being the worst customer support department on the planet. 2 months waiting for a credit card application and get told I'm ineligible after 6 other people from the same department telling me I'm eligible and it's on the way. Avoid at all costs
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Sandra Duggan
(@QPRgirl13) reported
@santanderukhelp @santanderuk Can you help? The bank has refused to process my pensioner sister’s claim as they say it’s too late since original transaction. Hotel booked for wedding in Mar 21, this moved to Dec 21 due to lockdown. My sister then tested +Covid & couldn’t attend
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Alan Gibbons
(@alan_gibbons) reported
@santanderuk "We are experiencing high volumes of calls at the moment" Means: "We don't employ enough staff to give you good service"
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Steph Butcher
(@sightseersteph) reported
Hey @santanderuk, time you stepped up your security! Three bank cards issues in the space of three weeks because my two newest ones have both been used fraudulently - one of which was used before the physical card even landed on my doorstep! Angry is an understatement 🤬
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emma broadhurst
(@emmabroadhurst1) reported
i have no idea how anyone gets any answers that are helpful from banks especially @santanderuk - must be the most infuriating customer support I have ever found. If you are elderly or need some additional support good luck! Its impossible with @santanderuk
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Alan Gibbons
(@alan_gibbons) reported
Approaching an hour on hold! WTF @santanderuk
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Alan Gibbons
(@alan_gibbons) reported
@MrsAA55 @santanderuk Awful....customer service across the UK has gone downhill. They all try to push you towards 'self-help' on-line as it costs them a fraction to manage this way. The service is so patronising...