Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 12/14/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kenzie_g_1884 Kenzie G (@kenzie_g_1884) reported

    @santanderuk @santanderukhelp this is ridiculous. Any idea when the issue will be fixed? 🙄

  • martinbubear Martin 父 Bubear (@martinbubear) reported

    @santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.

  • Markontheradio Mark O'Reilly (@Markontheradio) reported

    So it’s not just the app is broken I been told @santanderuk branch atms are being “fixed” but who knows when they’ll be back #santander

  • juliatx Julia Txx (@juliatx) reported

    @santanderuk feeling for the person responsible for the latest maintenance update - clearly something went terribly wrong 😳 #Santander #down

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words

  • Stakker11 Stakker (@Stakker11) reported

    @Dave070386 @santanderuk No app working and can't get online.

  • leontiahogan Lady Leontia (@leontiahogan) reported

    @santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨

  • photofixer4 photofixer (@photofixer4) reported

    @santanderuk If you need any help with your disaster recovery strategy, I'd be pleased to offer my services

  • JugglingJelly Mr D 🦓 (@JugglingJelly) reported

    @GleannLucha @santanderuk @santanderukhelp We had a card decline but has put it down to being a replacement. Fiasco wasn't depending on them.

  • mcmstg Suz McM (@mcmstg) reported

    @SamManuel12 @santanderukhelp @santanderuk Just maybe because the system is down they can't access everyone's email or text details and social media is the quickest option. I've been a customer for 20+ years and this is first problem #justsaying