Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/25/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • whealie Chris Wheal (@whealie) reported

    I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.

  • Eleanor_0611 ER (@Eleanor_0611) reported

    @santanderuk do you accept forces help to buy scheme

  • IanMcL13 Ian McLoughlin ॐ 💙 (@IanMcL13) reported

    @santanderuk Perhaps if kids actually saw money? Y’know if parent weren’t working all hours AND having to go to food banks … that sort of thing? “Money habits develop by the age of 7” in which particular parallel but firmly middle-class universe?

  • r3drocks Claire (@r3drocks) reported

    "indemnity claim", whatever that is. She shut down the direct debit I never set up and raised a complaint. Still no money returned. Call @santanderuk very polite lady, cut me off, then couldn't proceed because there's a password on my account and I've no idea what it is or when

  • jade484x Jade🚀 (@jade484x) reported

    @santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old

  • MisterBloggs European Unionist #FBPE #RejoinEU#Johnsonout. (@MisterBloggs) reported

    @santanderuk please fix your Android app and render it usable before I give up and close all my accounts.

  • TerryStacey8 Terry Stacey (@TerryStacey8) reported

    Well done to @santanderuk for upgrading their mobile app which isn’t supported on my iPhone. Amazing customer couldn’t careless.

  • LittleHardman Caroline Hardman (@LittleHardman) reported

    Well @santanderuk I would be satisfied if your stupid pop-up wasn’t blocking me from using the app because it won’t submit. What would really satisfy me would be to never have to fill in another bloomin customer satisfaction survey. Somebody make it stop!

  • BrianTheSkull Brian The Skull 💀 (@BrianTheSkull) reported

    @alan_gibbons @santanderuk Covid 19, the international excuse for poor service from all institutions

  • RRicsi4 R Ricsi (@RRicsi4) reported

    @santanderuk Ye big issue here I think someone has been withdrawing my money while I withdrawl money from an ATM.. as everywhere in the UK there's 2 atms next to each other then another 2 about 15 meters from each other . Like my account gets blocked for no reason. Money don't add up .