Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Amani
(@queenamaniana) reported
I NEED HELP. @santanderuk has completely locked me out of my bank account and is telling me I need to go back to England to show my ID or get a power of attorney. I need to apply for my lease but I don't have access to my online banking to get a bank statement.
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Claire Pov 🇺🇦
(@Claire_pov) reported
@santanderuk terrible customer service yesterday and you really don't support older people. A lot of 80+ years like my Mum don't do online banking (have you seen their phones) and your staff repeatedly say go to the online banking app and then leave you with the ipad in store
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Alan Firth 🇩🇰🇬🇧🇪🇺
(@alan_firth_) reported
@santanderukhelp @santanderuk - but was told only way Santander could help me was to send me 2 letters by standard post to my official address. However I explained no one was home as I was away travelling - made no difference, Santander only had this useless method of ‘helping’ me. I’m close to giving up.
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Mrs L
(@jo_1lesley) reported
@santanderuk are there problems with online banking?
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Mark Tew
(@tewythetew) reported
@santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service
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Katrina
(@MomentOfForever) reported
@santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.
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Rob Slade
(@Rjs4Rob) reported
@santanderuk @santanderukhelp I left your bank 6 months ago because of the poor service but you still keep sending me advertising emails claiming I have an account with you. You promised to stop this but it continuing.
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SAQIB - Performance Psychology Consultant
(@MuhammadSDeen) reported
@santanderuk @santanderukhelp Raised a complaint to you about my accounts being blocked and your staff giving incorrect information Complaints investigator decided to ignore this. great service 👏👍 Shambles of a bank As a former staff member there , I DO NOT recommend at all
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HGA ✨
(@hols_xo) reported
@santanderuk hi, I need a closing statement for my help to buy isa. I think I may have already received this but need again - is it possible to obtain a copy via email or in branch?
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Marinus van Deventer
(@MarinusUKZA) reported
@santanderuk fraud blocked my card, no notification. I ring up confirmed details required. I am told it need to go to back office team and will take a working day to unblock my card. So they block me from accessing my money for a weekend. What if this was my only account? rubbish