Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/16/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Wasim_Pervaiz Wazcam (@Wasim_Pervaiz) reported

    @santanderuk block my account for ‘security’ reasons and then can’t answer phones. Amazing

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    Your online service is awful! I dread having to call you! Your online banking is Stone Age! I can't wait to move! @santanderuk

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderukhelp @santanderuk The option to easily pay your credit card off from a differnt bank account is still unavailable for over a month now? how long does it take to fix this?

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported

    @santanderuk why does your online banking keep logging me out as I try to either log in or make a payment or click to do anything in my account? Very unreliable for the last 6 months

  • LadyofCrypto1 Lady of Crypto 💎👑 (@LadyofCrypto1) reported

    @santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • AAA_TripleAs Triple A (@AAA_TripleAs) reported

    @santanderuk unbelievably poor customer experience in making payments from my account!!! what a joke!

  • Mosaliee Rosie Posie 🦎 (@Mosaliee) reported

    @santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????

  • seetar123 Seeta Rashid (@seetar123) reported

    NEVER use @santanderuk to change money.Flying out in the morning to get married. Ordered next day service with @santanderuk.Received 3 of 4 transactions the next day and just been told that 4th transaction may not turn up after 4 days of waiting!! Good luck for our wedding…NOT!

  • JamesWoodhead James Woodhead (@JamesWoodhead) reported

    Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?