Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/17/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianAscroft Brian Peter Ascroft (@BrianAscroft) reported

    @santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀

  • Hayley72546550 Hayley (@Hayley72546550) reported

    Wtf Santander, can’t use my card to pay for anything today?!! @santanderukhelp @santanderuk

  • ghostchandelie 👑 (@ghostchandelie) reported

    @santanderuk please fix

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk how much longer this poor service is not on. I need access to my money

  • BrowZeR19 BrowZeR (@BrowZeR19) reported

    @BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄

  • KirstyMac811 Kirsty MacLean (@KirstyMac811) reported

    @santanderuk @santanderuk Thanks for your timely and courteous response, it told me all I needed to know. To *finally* - after years of putting up with an at best OK, at worst disgraceful, standard of banking and customer service - decide to remove my money from your clutches. #byesantander

  • TheFibroidPuppy Skinny Angry Bastard Viking (@TheFibroidPuppy) reported

    @santanderuk Are your cash points working?

  • Fay52612049 Fay (@Fay52612049) reported

    @santanderuk How long until this is fixed? It has been down for hours

  • TheSoupNazi2 The Soup Nazi (@TheSoupNazi2) reported

    @santanderuk Santander have told BBC news that card payments are working as normal and ATM network is 'operational'. That certainly wasn't the case this morning. Is this now true or simply more misleading and blatantly false information?

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Technical issue it’s more than a technical issue it’s a bloody disgrace doing maintenance on Sat, shame on you Santander, shame on you.