Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy White
(@jeremyiwhite) reported
Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?
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Grahamkendall82
(@grahamkendall82) reported
@santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.
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Improview Limited
(@Improview) reported
Trying to start or take over a current business, Liz truss says grow the economy, both @BTBusiness and @santanderuk are putting so many obstacles in the way, absolutely no help at all … hopeless UK support for SMEs @10DowningStreet
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Anna Smith
(@annasmith0411) reported
@santanderuk how do I get through to you to pay our mortgage? We have been on hold for at least 2 hours a day for the last 4 days - been into local branch and they can’t help - this is madness please someone help - I need to give you money!
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Wintersprinter
(@wintersprinter) reported
Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk
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hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
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The_Dotfather
(@The_Dotfather) reported
@santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….
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Az Hoque
(@HoqueAz) reported
@santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!
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Paul Evans
(@PaulEvans007) reported
@santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis Funny how you always promote these bribes but then never mention nor question the woeful customer service of the bank in question eg. @santanderuk the bank promoted by your ITV colleagues Ant and Dec and your ITV bosses!