Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/31/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nickipegg4 Nicki Pegg 💙🇺🇦 (@nickipegg4) reported

    @santanderuk would you like to explain why it's so difficult to register my mum's death with you? I'm being sent from pillar to post for an account which has very little in it. In contrast @CoventryBS and @Nationwide were extremely welcoming and bent over backwards to help

  • O_daskalos_sas Lambroukos (@O_daskalos_sas) reported

    @santanderuk Hello. I need help with something

  • kelp888 Krissy P (@kelp888) reported

    disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk can’t access online pls

  • Misty01275 JustMe (@Misty01275) reported

    @santanderuk urgent help needed and your helpline isn't answering. 93 year old has handed over bank details to 'police' and we need someone to pick up. Please help

  • riamorgannn ria morgan ✨ (@riamorgannn) reported

    @santanderuk I have been on hold nearly 2 hours, wtf is going on

  • sharoncoldrick Sharon coldrick (@sharoncoldrick) reported

    @santanderuk …nearly 7 weeks to reject a mortgage application because I had 4 months not working after 30 years serving as a police officer , information provided at the outset,banked with you for over 25years#notanymore

  • SSITR_nft $$ITR $QUAD (@SSITR_nft) reported

    @santanderuk can you send me the fraud team email I’ve been on hold forever and you webchat robot is not helpful. I need to send you documents. I am not a customer

  • AlexBaxterScot1 Alex Baxter Scott #blacklivesmatter🌈 (@AlexBaxterScot1) reported

    God the amount of condescending talking down to we got at Santander bank Scarborough is bloody unacceptable, especially from someone who wasn't solving our issue. I expect more professional attitudes @santanderuk , this is not good enough.

  • rachel14003 rachel14003 (@rachel14003) reported

    Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!