Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (19%)
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Website (13%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lisoruss
(@lisoruss) reported
@santanderuk I have just been cut off mid call by one of your agents then cut off again as soon as I was connected on my next call. Your customer services are terrible!
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Stephen Kill
(@kills1) reported
@santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?
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Stuart Jones
(@StuartJones7) reported
So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯
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Seeta Rashid
(@seetar123) reported
@santanderuk unacceptable service. Take my money, don’t exchange it as agreed and then won’t refund it. Instead @santanderuk refuse responsibility and tell me to contact their 3rd party. I require my money to get married next week and you have stolen it.
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Denny Warriors FC
(@WarriorsDenny) reported
@santanderuk @BankofScotland @HSBC_UK why can you help us?
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Lara Davies
(@davies_lara) reported
So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood
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Sj Kyte
(@kyte_sj) reported
@santanderuk Fix our toilets
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Seeta Rashid
(@seetar123) reported
NEVER use @santanderuk to change money.Flying out in the morning to get married. Ordered next day service with @santanderuk.Received 3 of 4 transactions the next day and just been told that 4th transaction may not turn up after 4 days of waiting!! Good luck for our wedding…NOT!
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Peter Latimer
(@L100Peter) reported
@santanderuk I'm trying to Switch to your bank but Saundra Ruttledge sent me an email saying she can't recognise my donor account. Of course there is no reply to this mail or info where to go to rectify. Total useless **** - stop hiding behind a no-reply mail
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Clare Redfern - Inspired Beauty and Minds
(@ClareRedfern) reported
@santanderuk why is it impossible to remove myself from a joint account without both parties coming into branch? What if (it’s not) this was about domestic violence or coercive control? I shouldn’t have to ask their permission @MoneySavingExp