Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/17/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • em7438 Em 🐻 (@em7438) reported

    I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Pinkie277 @santanderuk All systems are down. No atm, no online banking.

  • Pinkie277 Claire (@Pinkie277) reported

    @KuyaMaxy @santanderuk Yep. Can't do anything money wise. I get that these things happen, but its been hours now. With very few updates on a fix.

  • eclairee eclairee 💙 Support our #NHS (@eclairee) reported

    @santanderuk @santanderukhelp broken again? Is any banking working today? Can’t order or pay for anything at all? Please can you have a PROPER COMMUNICATION on your app and website that states the actual FACTS OF THE SITUATION? The truth would be appreciated please.

  • kathrynxsymonds kat 🍄🇪🇺 (@kathrynxsymonds) reported

    have absolutely no access to my money thanks to @santanderuk breaking down, sort your **** out please. can not wait to change banks!

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk funny story as a customer of Santander for over 15 years As Santander can’t be bothered to update any of their customers I just left my home to walk 40 minutes to the nearest Santander bank is open on the Saturday to get a rude sell assistant that has no idea

  • pkentelectrical P Kent Electrical Contractors (@pkentelectrical) reported

    @santanderukhelp I can’t believe the app is still down 🤬🤬 couldn’t buy a new motor this morning because of you. Might not be so bad if you had any branches or your cash points open. #fail #santanderuk

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Pinkie277 @santanderuk Trust me even us working in branches we have no clue

  • xxmazzaxxx marion (@xxmazzaxxx) reported

    Maybe because you cannot let me gain access to my accounts you will accept this as a formal complaint, return any interest you have made from my money whilst I haven’t been able to gain access. And recompense me for the stress. Petrol light flashing!!! #Santander @santanderuk

  • UKConsumerforum Feedback1 (@UKConsumerforum) reported

    So @santanderuk bank is down. How are we supposed to make important transactions? How do I complain to the Banking Ombudsman