Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/06/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis I’m wondering if you could help me in a situation regarding my mortgage. Please could you follow me and I could go into more details. My lender @santanderuk isn’t being fair on how much they are expecting me to pay if I leave my mortgage for another one

  • yvmcb yvmcb (@yvmcb) reported

    @santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.

  • pinkgirldancing Lee-AnneBonnes (@pinkgirldancing) reported

    Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk thats twice in two months you've blocked access to my accounts. Already waiting in fraud q ten minutes. Get the compensation chequebook out again. It will cost £200 this time.

  • GeorgieKent9 Georgie Kent (@GeorgieKent9) reported

    Beyond disgusted with how @santanderuk are treating the students who bank with them in this time of uncertainty - you lost a faithful customer today & you also plunged her into money troubles up to her ears.

  • sue_kent Sue Kent (@sue_kent) reported

    @santanderuk was on hold for 1 hour and 5 minutes. Decided enough was enough and hung up. This is unacceptable customer service.

  • kevharrison_ Kev & Daniel’s #autism journey (& Bruce 😉) (@kevharrison_) reported

    @santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’

  • Kelly19673 Kelly1967 (@Kelly19673) reported

    @santanderuk **** customer service

  • Groundtravelle1 Groundtraveller (@Groundtravelle1) reported

    @baggie_ade @santanderuk My lad is having issues with Santander he was telling me yesterday.

  • helenamacarena Helen McKenna (@helenamacarena) reported

    @TfL what is going on with @santanderuk cycle scheme this morning? System completely down, I can’t access my annual subscription online or even purchase a single ride from the machine. Having to find alternative travel