Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/21/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • girlinbluecurls Suzanne 💙💙 (@girlinbluecurls) reported

    @AvivaUK why, after I’ve made an enquiry about a @santanderuk insurance policy, do half the “can we help with something else?” links lead to Barclays policy pages. All I want is my current insurance schedule!

  • deb_fitzgerald deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • hkm279 maira🖤 (@hkm279) reported

    why is the @santanderuk app not working, stressing me out

  • dr_irfan_malik Irfan (@dr_irfan_malik) reported

    Santander @santanderuk are just awful for business & corporate accounts. Can anyone recommend a user friendly bank, we are looking to move accounts??

  • emmaburnx Emma 💜 (@emmaburnx) reported

    @RachelLouiseGil @santanderuk I’ve got the same issue!!

  • BreslawDavid David Breslaw (@BreslawDavid) reported

    @santanderuk I called Friday a week back and was, promised it would be opened this week, and on Friday, another “we are so busy “message. Think I’ll find another fixed term account because I’m not sure I can deal with Santander’s awful admin again. Santander doesn’t change

  • crazywithtwins Emma (@crazywithtwins) reported

    Anyone else having a problem with @santanderuk? I can use my card for contractless no problem. But every online payment I've tried to make in the last 3 days has failed. I keep having to transfer money to another bank and pay from the other bank. Getting on my nerves now.

  • hkm279 maira🖤 (@hkm279) reported

    why is the @santanderuk app not working, stressing me out

  • DWidnes dreams of widnes (@DWidnes) reported

    So @santanderuk closed my account without telling me why, then have not sent the paperwork that was promised on the phone to explain what is happening. Top customer service guys! 🫤🫤🫤🫤🫤🫤

  • muppling Badly-optimised primate (@muppling) reported

    From @santanderuk's junk mails: " To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don't want us to track any future emails you receive from us you can choose not to open them. " Really? REALLY?