Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 12/01/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JojogogoXx124 Joanna (@JojogogoXx124) reported

    @santanderuk Is the mobile app down keeps saying oops not working try again reinstalled it and still the same?

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @santanderuk it takes less than 24hrs to be notified you’ve cancelled your mortgage DD yes we’ve remortgaged because you wouldn’t help ! And it takes 14 days to process the difference owed ? Now slammed with charges because you can’t give us what we are owed absolute robbers 😡

  • BBay111 B Bay (@BBay111) reported

    @santanderuk is there something wrong with Santander boost? Login isn't working

  • PaulBratt paul (@PaulBratt) reported

    @santanderuk is the mobile app still down I can't log in

  • Maisie_Bytes Maisie_Squeak (@Maisie_Bytes) reported

    @santanderuk I'm hugely disappointed with your customer service team. A quantity of 46 refunds were sent to me, from @Googlestadia, overnight and only 4 turned up. The other 42 were on a, now, expired debit card. Why can your CS team not help me? Why can they not explain ANYTHING

  • AlexMcFadyen136 Alex McFadyen (@AlexMcFadyen136) reported

    @santanderuk @santanderukhelp have the worst customer service! Shocking line due to them working from home and no help. Refused to give any information so I could log a complaint. Will never bank with them again!!!!

  • animflynny85 Kevin flynn (@animflynny85) reported

    @santanderuk trying to view my credit card transactions in the app but I'm getting an error every time. Is that service down?

  • JLPwxm Jane Purdie (@JLPwxm) reported

    @santanderuk is the app and mobile banking down again today? I can’t access either

  • d3admanwaIking deadmanwalking (@d3admanwaIking) reported

    @TheCryptoLark Santander treated me like absolute trash because I was an immigrant customer. They can, indeed, eat a ****. @santanderuk

  • scott_woods23 Scott Woods (@scott_woods23) reported

    Really wish I didn’t bank @santanderuk just another company that doesn’t care about their customers. Terrible customer service and don’t actually care about resolving an issue