Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty
(@Littlelestgoth) reported
Appalling service from @santanderuk Wigston. told to wait for cust servs. Waited 40+mins. A lady who has literally walked in got sorted. When we advised the man of this he basically said ‘no one told me’ & to wait & carried on with lady who just walked in! #awfulservice
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Joanne Shipley
(@jshipley2103) reported
@santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!
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Elisa Jane Taylor
(@elisa009uk) reported
Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch
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leafa
(@leafa95) reported
@santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service
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Hollie callaghan
(@Hollie_IE) reported
@santanderuk Literally talking to a robot ! currently on hold for 30 mins! the worst customer service
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REALMRSOPINIONATED
(@MRSREALOPINIONS) reported
@Jewelisgold @HalifaxBank @santanderuk I cannot believe they support such an awful bank thought they had more sense than that. Since they have supported them I havent watched anything they do xxx
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Stephen Kerr
(@TheRunningDon) reported
Hi @santanderuk @santanderukhelp Still waiting after 45 mins for someone to discuss the mishandling of a complaint. It appears you’re all too shy to speak to me & a very junior customer service advisor is having no luck in encouraging someone senior to take the call. Oh dear.
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AidaLabanauskaite
(@heyblondeyy) reported
@santanderuk Great when you spend 3 hours trying to speak to someone. Called up numerous times, call has been ended/hung up. On 2 occasions i asked for the advisor to call me back should it happen again,nothing.Great when your online bankings blocked and cant access your money!
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REALMRSOPINIONATED
(@MRSREALOPINIONS) reported
@Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions
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James
(@Jamestayls) reported
Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!