Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/22/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterCurtain4 Peter Curtain (@PeterCurtain4) reported

    @MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.

  • sixthtimelucky6 Phil page (@sixthtimelucky6) reported

    So @santanderuk @NatWest_Help @HalifaxBank all your cash points are out of service in Barkingside High St!!!!!! Truly awful service and no reason as to why this is happened unless of course you don’t want people to have cash!!!

  • nancynibs Nancy Sutcliffe (@nancynibs) reported

    So is @santanderuk down again? I have a business account and can’t open the app (since 2021) and now can’t access the website on my phone. What a shambles.

  • Hanisha_ Hanisha (@Hanisha_) reported

    @santanderukhelp I HAVE DONE AND THERES SO RESOLUTION HOW DARE @santanderuk block my card!!!!!

  • Rach65776699 Rach (@Rach65776699) reported

    @santanderuk what’s going on with your annoying website? For weeks now when I use business banking it logs me off constantly. I log in then boots me off. My partner has same problem. What’s that about? It’s tax day for goodness sake.

  • TheWatersOfLove 💘🍉Chrissy🍉💘 (@TheWatersOfLove) reported

    Well, that was embarrassing. Both my phone contactless and my bank card declined when I tried to buy my bus ticket. It's not like I don't have the funds either. What gives @santanderuk? I am having so many issues with my debit card.

  • PeteTaxMiller Pete Miller (@PeteTaxMiller) reported

    @Old_Nick_69 @santanderuk Maybe not. But then why offer them in the website? I went to them as first choice because they have my personal banking.

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk are built on a load of lies - lie to the customer, lie to save face, gaslight the customer and tell them it is the customers fault, or Royal Mail's fault, or the strikers fault. 25 years i have been with you - i advise people to leave this bank

  • CharlesShip Charles Button (@CharlesShip) reported

    @santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?

  • bosbapanh Bosba (@bosbapanh) reported

    @santanderuk your chat box doesn’t work on the website. please help.