Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 11/30/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlWomack3 Karl Womack(Blaze Burnstar) (@KarlWomack3) reported

    @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

  • Becky19952644 ~Becky~ (@Becky19952644) reported

    @santanderuk Nearly 2 hours trying to get through to fraud department, each time cut off after 1/2 hour giving another number. Disgraceful service!! You asked me to call you!

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • madeinbarbados Sarah Darby (@madeinbarbados) reported

    @santanderuk when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk

  • AndrewE96508026 Andy (@AndrewE96508026) reported

    Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service

  • MaidstoneEditor Liz White (@MaidstoneEditor) reported

    @santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???

  • philtreagus Phil Treagus-Evans (@philtreagus) reported

    It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!

  • madeinbarbados Sarah Darby (@madeinbarbados) reported

    @santanderukhelp when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk #santanderukhelp

  • Nathanb10385072 Nathan b (@Nathanb10385072) reported

    @santanderuk Really annoyed. Ran to your Kingsbury branch at 1:30PM to deposit money so I can pay important bills only to find the branch is closed for "lunch" when google says it's open. Ran back again for 4:15PM only to be told the counter stopped accepting cash at 3PM help!

  • abbatheresa2 Theresa Abba (@abbatheresa2) reported

    @BernGRT @santanderuk Inbox bazecyberspy on instagram immediately for help, that dude is good on stuff like this ✅✅✅