Is Santander down in Shepherdswell, Kent, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (61%)
-
Login (13%)
-
Website (11%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Ritchie
(@badlxnd) reported
@santanderuk your live chat bot is absolutely terrible
-
@wednov
(@wednov1) reported
@santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService
-
Colin Jackson
(@wacko_50) reported
I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.
-
Mallmate
(@Mallmateuk) reported
@santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please
-
@wednov
(@wednov1) reported
@santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience
-
Dimitris Gerakaris
(@jimgerakaris) reported
@santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank
-
Dave
(@dave28263) reported
@financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk
-
Prof David Evans, OBE
(@David_T_Evans) reported
What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!
-
Adam
(@garbs75) reported
@santanderuk (Pt 5). 10 working days with no use on my card? Genuinely absolutely disgraceful conduct. As soon as this is resolved I will be moving banks and will never, ever recommend you. I’ve got to rely on family and friends to lend me cash for the next week or so. And I’m the victim.
-
Adam
(@garbs75) reported
@santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!