Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David P
(@Torque_is_Cheap) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.
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Sabin
(@Sabin68635299) reported
@santanderuk over 1h Phone call Waiting to pay a settlement figure, still no answer. Trying to pay online - doesn’t work. Waiting for over 30 min on website live chat, still waiting. The CHAPS details your provided are not recognised by the bank. This is absolutely insane!
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Rhonda FtWth
(@RFtWth) reported
@MorganBroadcast @NeilMackay78 @santanderuk Unfortunately banks have bank accounts for you to use to help them make money off of your money. The banks do not actually care about their customers, they care about money and making more money.
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Julie McDonald
(@JulieMcCHS) reported
@MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck
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Okanga Akegbe - The CEO of The Qaudrangle LTD
(@trackxin) reported
@MorganBroadcast Sorry to read what you are going through. @santanderuk is known for having the most appalling customer service team. But thankfully, the FCA, ombudsman, knows how to deal with them. I would recommend you take this up with FCA ombudsman.
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Faye
(@EdwardsWoolie) reported
@santanderuk Yeah your great at virtue signalling but not much use when it comes to customer care or fraud issues? #santander
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Hallelujah Anasuya
(@AnasuyaIam) reported
@MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽
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Lucas Holt
(@laffer1) reported
@mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.
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Malcolm Martin
(@MKMCrofton) reported
@MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.
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Alison
(@MsGrowbag) reported
@MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk