Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Baylis
(@CattyCurran) reported
@santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.
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GloomySunshine
(@mescalinehutson) reported
@santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Donna 🏴🏳️🌈🏁🇪🇺
(@andonida) reported
@santanderuk Is your One Time Passcode service not working this morning? I can't access my account because I'm not receiving an SMS.
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Sheriff Steele/Dark Meltzer
(@_Dark_justice_) reported
Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬
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Beth☆ベス
(@ThatBethWoman) reported
So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.
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RobJwll
(@JRobwell) reported
@santanderuk OTP misery continues. How do I speak to a human to change my phone Number? Can someone call me? I can’t log in so I can’t use online chat.
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Dan Bridge
(@DKB1984) reported
@santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out
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Bradley
(@BRADSTERRRRR) reported
@santanderuk what an awful bank been a customer for years and lately been awful
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Drew Thomson
(@DrewThomsoncfc) reported
@santanderuk she's been told it could take 30 days to resolve ,not good enough for an organisation of your size , I'm sure you have teams who can check in 10 mins who transfred her money and what isp it was from , shocking treatment of a elderly customer