Is Santander down in Shepherdswell, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepherdswell, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Luxmoore-Ball
(@PaulineLuxmoore) reported
@santanderuk having an awful experience with you guys - do you ever confirm receipt of an email that you’ve asked to be sent?
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Jonathan Fielding
(@JonthanFielding) reported
So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action
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Zoe
(@Zoe43285579) reported
@santanderuk anyone else experiencing problems with mobile banking ?
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Phil Stone
(@lucknowshanks) reported
@santanderuk Your fraud department is shocking. I have called twice to sort and twice no one to take the call after 20 mins on hold both times. Expect a call. Cannot access online either. Going to regulator without adequate response
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TeRi (Red Music Covers)
(@RedMusicCovers) reported
@santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t
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Kate Larsen 李可婷
(@katieAL) reported
@SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).
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Rather Political
(@Seriously23) reported
Argh @santanderuk I spent 14 mins on hold only for you to hang up on me as you answer, no doubt because it's 5 mins before hometime. If your website was better, I wouldn't have had to call in first place ...
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Jenny Jacks
(@JenJacks3) reported
@santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?
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Simon Hird
(@uk08462) reported
@santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers
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Olivia Ellison
(@livviloui) reported
@santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?