Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/02/2026 23:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlesCotton15 Charles Cotton (@CharlesCotton15) reported

    @santanderuk Thanks for update. Was getting worried App not working

  • potatoe_greg Greg (@potatoe_greg) reported

    @santanderuk Can you detail what is impacted? App, online access broken. Payments withdrawal? Can I go out and get pissed and pay on card?

  • lnewthirdshot It is Not CO2 (@lnewthirdshot) reported

    @santanderuk Warned in advance on app. Card worked ok in shops. No problem.

  • GEORGESDOGGYDA2 GEORGESDOGGYDAYCARE (@GEORGESDOGGYDA2) reported

    Well cheers @santanderuk @santanderuk You're mighty quick to charge for our business account but having not been able to access it all day has caused us huge inconvenience. Will you be compensating people and businesses for this utter sh*t show today please?

  • English_Brian_5 Brian (@English_Brian_5) reported

    @santanderuk Are ATM withdrawals working at the moment? tried earlier but failed

  • Stakker11 Stakker (@Stakker11) reported

    @Dave070386 @santanderuk No app working and can't get online.

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words

  • DavidPiatto David Piatto (@DavidPiatto) reported

    @santanderukhelp @santanderuk sort this out immediately I'm stranded. Services have been down for the last 27 hours.

  • Lwright682Leigh leigh wright (@Lwright682Leigh) reported

    @santanderuk When is it going to be fixed I need to access my money that has been transferred

  • leontiahogan Lady Leontia (@leontiahogan) reported

    @santanderuk Card declined, banking online = technical issues! Phoneslines cutting you off after keeping you on loop! Apple Pay down! No information since 14:55 not good customer care @santander 🤨