Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/21/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lindosbay Christine (@lindosbay) reported

    @LizKershawDJ @santanderuk I was told they weren't going down that route...paying cheques in online

  • SukhSinghCrypto Sukh Singh (@SukhSinghCrypto) reported

    @LizKershawDJ @santanderuk Google Opening times (most banks nowadays are closed early on Saturdays; also, does the ATm allow cheques to be deposited...? Some banking apps also allow scanning of cheques... unfortunately physcial banking for good or bad are shutting down due to digitisation.

  • JohnathanLivi12 Johnathan Livingston Seagull (@JohnathanLivi12) reported

    @har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @cdud11 @MoneySavingExp @santanderuk from experience traditional banks dont bother telling you when rates change, new versions of accounts, new types of accounts come out so news alerts from Google etc help along with regularly checking MSE pages.

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported

    @LizKershawDJ @santanderuk If Santander can't provide the service you want, and other banks can - why don't you just switch banks?

  • lienomail Liam O'Neil - Say Yes to defrosting Ben & Jerry's (@lienomail) reported

    @VladPutin1 @LizKershawDJ @santanderuk But I think that's down to the individual bank policy and not the Post Office. Some banks charge a fee for cash deposits others don't

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.