Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 03/07/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Login (13%)

    Login (13%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderuk unacceptable service. Take my money, don’t exchange it as agreed and then won’t refund it. Instead @santanderuk refuse responsibility and tell me to contact their 3rd party. I require my money to get married next week and you have stolen it.

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    Your online service is awful! I dread having to call you! Your online banking is Stone Age! I can't wait to move! @santanderuk

  • ClareRedfern Clare Redfern - Inspired Beauty and Minds (@ClareRedfern) reported

    @santanderuk why is it impossible to remove myself from a joint account without both parties coming into branch? What if (it’s not) this was about domestic violence or coercive control? I shouldn’t have to ask their permission @MoneySavingExp

  • jimirvinuk Jim Irvin (@jimirvinuk) reported

    @santanderuk WTF, phone numbers have disappeared from your website and it's literally impossible to find a way to speak to a human being with a quick query. And your chat bots are useless. No amount of rephrasing got me close to an answer.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • ChloeCarsonAsh Chloe Carson-Ashurst (@ChloeCarsonAsh) reported

    @santanderuk I recently got married and changed my name. Have a new passport. Checked on your website how to change the name on my account. It said to fill in a form and bring it into branch along with my passport. Spent 45 mins coming into branch to be told that (1)

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • kyte_sj Sj Kyte (@kyte_sj) reported

    @santanderuk Fix our toilets

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.

  • cvwallis Claire Wallis (@cvwallis) reported

    @santanderuk can you issue what’s happening re card payments? I cant make any payments with either of my cards