Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 02/10/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • goodfoodgoodmo4 lunafish 🦕🦖 (@goodfoodgoodmo4) reported

    @santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • ewanthomson2 Ewan 🦋 (@ewanthomson2) reported

    @santanderuk card payments declined and no access to online banking, think your services are down.

  • lock_sar1991 Sarah Lock (@lock_sar1991) reported

    @ekulyenaled @santanderuk @santanderukhelp Same issues here!!

  • haddy192 𝕳𝖆𝖉𝖉𝖞 𝕿𝖚𝖗𝖓𝖊𝖗 ☠︎ (@haddy192) reported

    . @santanderuk can’t log into my online banking & can’t book my Tesco food shop because of issues contacting the bank. Sort it out!

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderukhelp @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....

  • haleemaaa_2 hals (@haleemaaa_2) reported

    Is anyone else’s @santanderuk mobile banking app not loading & has “technical issues”??

  • cthao2101 celerycruncher (@cthao2101) reported

    @santanderuk cant log in