Santander

Is Santander down in Shepherdswell, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepherdswell, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shepherdswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shepherdswell, Kent, England 01/01/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mbamber96 Matthew Bamber (@mbamber96) reported

    @santanderuk whats the wait times on you phone lines please - my card payment has been declined and my card subsequently blocked. Need help ASAP getting this resolved

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderuk still no sign of our money. Is anyone going to help? This is just ridiculous @santanderukhelp. No one is returning my emails or replying to my tweets. You have taken £2,500 of my money and are not giving it back. That’s call stealing.

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working

  • MAChew_1979 M.A.Chew (@MAChew_1979) reported

    @santanderuk Still can't use my card to withdraw cash overseas. This is the second time in a couple of months you have let me down Sorry @santanderuk its not a good enough service 😥

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk It’s still not working I can’t log into online banking or pay ONLINE this is URGENT

  • AndrewExeter ａｎｄｒｅｗ ｅｘｅｔｅｒ (@AndrewExeter) reported

    . @santanderuk why haven’t I been able to pay for anything in 24 hours from my Santander card? Definitely closing my account when it’s working again and moving to @monzo

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk Still NOT working ……..is there anything You can do? I am trying to be patient but ….. Along with millions of other customers, we can’t buy the Essentials or pay bills it’s extremely embarrassing and frustrating having your card declined in a busy supermarket!

  • thescruffis thescruffis (@thescruffis) reported

    @santanderuk Why are you guys saying the issue has been resolved when it hasn’t? I’ve just had my card declined twice! What are we supposed to do? Can my card be fixed if we call the helpline? Or is that just a pointless exercise?

  • NattyNu17 Nat (@NattyNu17) reported

    @santanderuk I'm trying to buy things online but still not working. Will this mean any out goings will not go out either? Will I be able to pay for things in store

  • Kempola Kempola (@Kempola) reported

    @MDCP1983 I think out of principal @HSBC_UK has just lost my business account. Maybe @santanderuk will be more inclined to help me out?!?