Santander

Is Santander down in Shaftesbury, Dorset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shaftesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Shaftesbury, Dorset, England 12/05/2025 19:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tinnie31 moz💤 (@tinnie31) reported

    @santanderuk can you help? @Ticketmaster have charged our daughter twice for one ticket & now she’s gone into her overdraft!

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.

  • MagsSanders Mags Sanders 💙 (@MagsSanders) reported

    @studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days

  • karancfcshetty Karan Shetty (@karancfcshetty) reported

    @santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk

  • danny2520 dan (@danny2520) reported

    @santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.

  • SimonBulldog Simon B (@SimonBulldog) reported

    @santanderuk You are the worst banking service ever. I am disabled and homebound. I have been on the phone with your teams for 3 days and only after 3 days of calls being assured it would be sorted, I am now told I have to come into a branch. Absolutely pathetic. Customer lost.

  • Davidjbond Dave Bond (@Davidjbond) reported

    @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?

  • JuneRei29195898 June Reid (@JuneRei29195898) reported

    @santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp Honestly, @santanderuk absolutely rubbish customer service. Conflicting information constantly, never able to speak to a person, only bots. What is the point of your branches if they can't actually do anything when I go in??