Santander status: access issues and outage reports

Problems in the last 24 hours in Shaftesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Shaftesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍄 (@Abiiolaaaaaa) reported 9 minutes ago

  I’m done shopping on TikTok shop. I returned stuff that went missing after I dropped it off, I lost my money. Now Evri is saying they delivered my item which went missing&it’s a £400 order, they’re telling me to talk to my neighbours and the council🥴 @santanderuk can you help?

• 
  JayO (@jboixo4) reported 10 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander

• 
  John Mitchell (@mitch8951) reported 11 minutes ago

  @santanderukhelp To start the whole cycle once again? The email ref and date was as a result of the FIRST attempts. You are saying Santander cannot help me, I must help myself ... again? @santanderuk

• 
  Paul Lewis (@paullewismoney) reported 13 minutes ago

  @kevinsamuel Thanks Kevin. It’s not so much financial problems as service problems. I have never had such bad customer service as @santanderuk over last two weeks. And I’ve dealt dozens of banks.

• 
  joshua (@RIPjoshchilds) reported 13 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  Aaron (@AaronParekh) reported 16 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Mathew Woodgate (@MathewWoodgate) reported 17 minutes ago

  @santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.

• 
  Luke Kerr-french (@Lukekf23) reported 21 minutes ago

  @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

• 
  John Kirby (@csljohnkirby) reported 22 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  Peter Oakley (@agentoakley) reported 24 minutes ago

  @santanderuk I signed up for new bank acc. with £100 Amazon reward in Nov. Haven't received voucher, despite confirming with Santander support that fulfilled t&C's. Appears error on initial sign up so acc. wasn't active until dec. Error code bi_0023. Please help