Is Santander down in Selby, North Yorkshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Selby, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Selby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (38%)

2. 

   Website (27%)

3. 

   Transactions (18%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Kev Hill (@hill7kevin) reported 5 seconds ago

  @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

• Beverley Grant PCC 💙 (@RoPCoach) reported 49 seconds ago

  @santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.

• Hector (@heytoki10) reported 4 minutes ago

  @santanderuk call waiting times are ridiculous. What a poor customer experience.

• Anna Pounds (@AnnaPounds) reported 6 minutes ago

  @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

• Lisa (@Lisa_lisa_lise) reported 6 minutes ago

  @santanderuk we've been trying to get a bank statement from you for 5 weeks. You are holding up a house purchase chain. This is ridiculous. You keep saying its been sent. You're lying to your customers disgusting service.

• Steve Durr (@stevejdurr) reported 8 minutes ago

  @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

• Matt G ⭐️⭐️Champions of Europe (@gilmac1975) reported 9 minutes ago

  Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life

• Courtney Spittal (@SpittalCourtney) reported 15 minutes ago

  @santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP

• Hayley Crane (@hayley_crane) reported 19 minutes ago

  @santanderuk I have dialled you and placed on hold for over 1 hour now. No email address. Webpage not user friendly. No other form contact. Very poor customer experience indeed.

• euan parker (@euanp1) reported 19 minutes ago

  What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk