Santander

Is Santander down in Selby, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Selby, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Selby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Selby, North Yorkshire, England 12/21/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andyburton50 Andy B (@andyburton50) reported

    @santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace

  • AnneWebb777 Anne Webb (@AnneWebb777) reported

    @santanderuk so despite cancelling this subscription and putting it in writing to you in JANUARY and two phone calls - NOW TV are still taking money each month. Waste of time trying to get this sorted. Bad service 🤬🤬😡😡

  • kiahmariexx K👸🏼 (@kiahmariexx) reported

    @santanderuk have considerably the worst customer service team I have ever experienced in my life

  • cdlandim cristina landim (@cdlandim) reported

    @santanderuk @santanderuk Solve the issue rather than run away from the user problem!

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.

  • weaniejeanie53 LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺 (@weaniejeanie53) reported

    @debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.

  • flockminder David Shepherd (@flockminder) reported

    @santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do

  • msmith18504223 msmith (@msmith18504223) reported

    @weaniejeanie53 @santanderuk Didn't see it but I have I an account with Santander, pleased they are on top of scammers and really glad for you they resolved the issue.

  • JaneMitzi Jane MacGregor (@JaneMitzi) reported

    @santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?

  • silveryk Paul Varney (@silveryk) reported

    @santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling