Santander

Is Santander down in Scarborough, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Scarborough, North Yorkshire, England 03/11/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alan_gibbons Alan Gibbons 🇺🇦 (@alan_gibbons) reported

    @marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

  • SKPudding Jack (@SKPudding) reported

    @santanderuk @santanderukhelp been on hold for ages. You seem to have blocked my access ? Who do you think I am, Abramovich?

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • heytoki10 Hector (@heytoki10) reported

    @santanderuk call waiting times are ridiculous. What a poor customer experience.

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    Call to a manager”. She’s unable to make any business transactions and is incurring financial penalties from her suppliers all because @santanderuk inability to figure out why her account is blocked and fix the issue. 3 days and no remedy is shockingly poor service from a….

  • gilly_t1 Gill Train (@gilly_t1) reported

    @santanderuk While I appreciate the efforts to protect my account from potential fraud by blocking access to my mobile banking. I don't appreciate phoning persistently for two full days now and not yet being able to speak to anyone to unblock my account! I need this resolved

  • pugsy70 Mandy (@pugsy70) reported

    @santanderuk do you have any agents on your help desk? You've blocked my account I cannot get access to MY MONEY and yet none of your staff will answer the phones. Hanging on for 32 mins.

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    @santanderuk told them that she is struggling no matter that i broke down on the phone they just kept asking her and me stupid questions even when i said we dont know how long she has they said can she come into a branch. Even when i said no she cant she has cancer she can’t

  • N01676 Norman Whitaker 01676 (@N01676) reported

    @santanderuk YOU ARE DELIBERATELY STOPPING ME FROM INVESTING. I HAVE PASSED YOUR FIRST SECURITY TEST AND THE SECOND SECURITY TEST TWICE AND YOU STILL ARE REFUSING TO PAY WHAT I REQUESTED. I AM ALSO 15 MINUTES HOLDING ON FOR A REPLY FROM YOUR CUSTOMER SERVICE. THIS IS NOT SERVICE.