Is Santander down in Scarborough, North Yorkshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Scarborough, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Santander
Santander is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?
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SENO
(@IgorKhymky) reported
@santanderuk is awful with new debit Master Card. The Card is useless, no PIN accepted. No help, no support. Embarrassment. @LBC
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Karan Shetty
(@karancfcshetty) reported
@santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .
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Eliud kaguangi
(@EKaguangi) reported
@santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.
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petr h
(@maestropetr76) reported
@santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable
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💖SophieThompsonSuperFan💖
(@Support4Sophiex) reported
@santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.
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dan
(@danny2520) reported
@santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100?
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dan
(@danny2520) reported
@santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.
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Simon B
(@SimonBulldog) reported
@santanderuk You are the worst banking service ever. I am disabled and homebound. I have been on the phone with your teams for 3 days and only after 3 days of calls being assured it would be sorted, I am now told I have to come into a branch. Absolutely pathetic. Customer lost.
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
Ok @santanderukhelp @santanderuk My husband died on August 26th. You have today returned his death certificate, addressed to him at the wrong address. You have been informed about this, I have spoken to your so called help line on several occasions. You are a disgrace