Santander

Is Santander down in Scarborough, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Scarborough, North Yorkshire, England 12/25/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk please can you advise how I get you to update your records? Every so often I get post for a former occupant of my address. He died some years ago. I keep returning items marked "deceased' but they still get sent out. I am also a customer of yours, so confused!

  • HStodd89 Hannah Griffith (@HStodd89) reported

    Shout out to @Barclays & @NatWest_Help for making it so easy to change my login details & lock my banking app online asap after my phone was robbed out my hand yesterday leaving me with no access to a phone🙌 @santanderuk on the other hand....

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk @bancosantander hey everyone. Just a cool 1 hour 50 waiting for someone who will undoubtedly be no help to answer your phones so you can correct an error that has meant money has gone out of my account and not bought what I wanted. Thank you so much

  • nadnosliw Dan Wilson (@nadnosliw) reported

    @santanderuk you disabled pasting codes into browser for logins? Please confirm so I know whether I need to close my account with you for a ridiculous login process.

  • HaywardBros HaywardBros (@HaywardBros) reported

    @santanderuk any one working in the Select team today. Still waiting to sort an issue of £1.70

  • michaelwhite196 MikeLively (@michaelwhite196) reported

    @santanderuk WORST BANK IN THE WORLD. Please share. - 10 working days - 25 hours on hold - 6 security checks - at least 4 departments - probably at least 12 different people and I still can’t get my money transferred! Please share!! Help me get this seen.

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.

  • felixeemopener simon bennett (@felixeemopener) reported

    @santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end

  • superdinnerlady susan (@superdinnerlady) reported

    @santanderuk not impressed I was told that cut off point they would call me is six o'clock , and yet again I have been let down big time, basically do not trust what this company promises you , I was supposed to have a call about a escalation complaint, and i was promised

  • duve65 Lauren Armstrong (@duve65) reported

    @santanderukhelp @santanderuk your customer service and onlines services are utterly appalling. What an absolute joke trying to make a payment, speak to someone and still waiting on a response from the customer complaints team. Also your "text" service looks more like fraud! 🤬