Santander

Is Santander down in Scarborough, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Scarborough, North Yorkshire, England 12/15/2024 09:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shilen_rajani SR (@shilen_rajani) reported

    @MorganBroadcast Charlotte I'm so very very sorry to read that you have been an awful lot. No help from either @VirginActiveUK or @santanderuk. Absolutely disgraceful from both to take ZERO responsibility and for their failings

  • sarcastic_ali Ali (@sarcastic_ali) reported

    @Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?

  • 1963AndreaM Andrea M 🏳️‍⚧️🦖🏴󠁧󠁢󠁳󠁣󠁴󠁿🦕🇺🇦 (@1963AndreaM) reported

    @MorganBroadcast This is just awful and for @VirginActiveUK @santanderuk to be this blase about it is just disgusting. I hope you get it sorted soon. Consider moving to another bank asap. If they can access your account again they will certainly try and Santander dn't seem to care.

  • DeiBryn77 Dei Bryn 77 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DeiBryn77) reported

    @OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    @MorganBroadcast I hope @santanderuk @santanderukhelp will work with you to investigate exactly what went wrong here to protect all its customers. I’ve been a customer of theirs for 20 years+ but will switch in a heartbeat if their systems mean my money and security is compromised.

  • MyzLilith Myz Lilith (@MyzLilith) reported

    @bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.

  • Natty_W NattyNat (@Natty_W) reported

    @MorganBroadcast This is awful! I’m so sorry this happened! @VirginActiveUK @santanderuk why are you doing sod all about this?!

  • lettielou05 lettiebella🦉🇬🇧 (@lettielou05) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Im so sorry as my husband has been hacked and I know it's different it the mess it leaves behind is just awful and nobody cares !!

  • Aphrodite3 Laura Hooper (@Aphrodite3) reported

    @MorganBroadcast Really disgusted and shocked to read this. @santanderuk are truly shocking. I’ve been waiting 2 years for them to investigate fraudulent activity on my account, meanwhile leaving me no access to a bank account and blacklisted from opening another. It’s farcical.

  • beckylj_roberts Rebecca Roberts (@beckylj_roberts) reported

    @MorganBroadcast Charlotte, I don’t know you but this is absolutely awful and my heart goes out to you. I will be advising my three kids to look at other banks ASAP. I really hope you manage to get this resolved and @santanderuk and @VirginActiveUK start to take some responsibility. Take care x