Santander

Is Santander down in Scarborough, North Yorkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Scarborough, North Yorkshire, England 12/10/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceegee603 Crawford Gillan. (@Ceegee603) reported

    @santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?

  • mattj199 Matthew Jones (@mattj199) reported

    @santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue

  • Vigman Jon D #rejoinEU (@Vigman) reported

    @santanderuk I need to report a lost card for my 102 year old mother who does not have an online account. We’ve tried various phone numbers but need help please.

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • stuart54 Stu McLoughlin (@stuart54) reported

    18 minutes and counting @santanderuk - utterly awful customer service.

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

  • katiedulwich katie (@katiedulwich) reported

    @santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.

  • HHBarn garDan (@HHBarn) reported

    @santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.