Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 03/01/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elphabae_ iona (@elphabae_) reported

    @santanderuk maybe your staff need a lesson in customer service. The staff member greeting in Chelmsford visibly looking disgusted by a homeless gentlemen trying to access his bank account is much more unpleasant than any man trying to live his life

  • Jill_Number32 Jill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jill_Number32) reported

    @santanderukhelp Back on hold to @santanderuk. Customer service is awful!

  • NickiRogers Nicki Rogers (@NickiRogers) reported

    @santanderuk your call centre may be not an additional charge to my mobile phone, but is readily eating up my inclusive minutes whilst I sit and listen to your awful on hold messaging. What's the excuse today - its too hot??? Sort yourselves out please

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @santanderuk are there currently issues with the banking app as i can't get it to open

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    @santanderuk Over 20 minutes now. This is really dreadful service.

  • RyeBreth RB (@RyeBreth) reported

    @santanderuk have blocked my online account access for 'security purposes' literally seconds after transferring money to a funeral directors! And guess what? I can't contact anyone out of hours to sort it! #Disgraceful #PoorCustomerSupport #Stressful

  • EmBlaaah 𝔼𝕞 ♡ (@EmBlaaah) reported

    Hey @santanderuk how about you inform customers when you block their accounts so they know what’s happening? I’ve spent over an hour on the phone trying to get through for my blocked online banking and I’m clueless as to why you’ve blocked it! Still haven’t got through either

  • Daveandferdy Dan (@Daveandferdy) reported

    Does anybody actually ever answer phones anymore? Put an auto chatbot in place that never answers the issue and the. Expect you to sit on hold for hours. Many culprits. Today was @santanderuk and @lpoolcouncil

  • emporiapatterns EmporiaPatterns (@emporiapatterns) reported

    @BBCWatchdog my parents have had nearly 10k stolen from their bank and @santanderuk are refusing to refund it. Please can you help

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!