Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/13/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!

  • lienomail Liam O'Neil - Say Yes to defrosting Ben & Jerry's (@lienomail) reported

    @VladPutin1 @LizKershawDJ @santanderuk But I think that's down to the individual bank policy and not the Post Office. Some banks charge a fee for cash deposits others don't

  • JohnathanLivi12 Johnathan Livingston Seagull (@JohnathanLivi12) reported

    @har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Again @santanderuk such a crap bank with the worse wait times on phone 8 times since 9am I rung for balance . Sorry we having difficulties we pit u thro to some1 who can help 3pm still ot had help waiting for 20 mins on phone SERVICE IS AWFUL ALWAYS ******* HATE THIS BANK

  • mitchpink40 tracey mitchell (@mitchpink40) reported

    @AskNationwide you offer online fixed rate Bond which are easy to open but trying to get access to online banking with you after this process is near impossible.I've given up and gone to @santanderuk who have been more than helpful.This process needs addressing for a new customer

  • Holymumma holly (@Holymumma) reported

    @santanderuk utterly appalled with your phone line. 30 mins to get through and make a large payment, then line went dead. No one called back. Now another 30 min wait been locked out my account , robot can’t help and no one picks up. What a joke . Is there any number I can call?

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @cdud11 @MoneySavingExp @santanderuk from experience traditional banks dont bother telling you when rates change, new versions of accounts, new types of accounts come out so news alerts from Google etc help along with regularly checking MSE pages.