Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/12/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • jonaterro Jobby Graham (@jonaterro) reported

    @santanderuk on hold again for 40 mins to be told a different version of the same thing and that the dept that I need to help me ie closed till 9. Almost a month now with no access to my accounts online..never had this much hassle for something so simple

  • iammaryoshea Mary O'Shea (@iammaryoshea) reported

    Have been trying to get an appointment at my bank @santanderuk since August to transfer an account. It would be easier to get a ticket for Glastonbury. Now that I have one they have withdrawn the cash back offer for transferring accounts! Appalling service.

  • harduphall Sir Miss Spoke (@harduphall) reported

    Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk

  • TomBoylesID Tom Boyles (@TomBoylesID) reported

    @santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • Matandtired To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported

    @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

  • lukeferre Luke Ferre (@lukeferre) reported

    .@santanderuk PLEASE fix the cash machines outside your Chichester branch. It’s one thing to close at 3pm, everyone loves a half day, but my wife had to stand out in the rain with our baby trying to call your shoddy customer service (a different number to the one on your…

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @santanderuk existing customer. How am I meant to get help with a query. On hold on the phone for over 2 hours every weekday with no luck. Here I am again this morning...I have a job to go to so cant remain on phone all day. Have also tried online chat.

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @santanderuk someone is sending fake texts in your name about added payees to my account the funny thing I don't bank with you. So I have sent the text and number to Vodafone fraud team to trace and block the number.