Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/24/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on

  • JonoMartinK MK (@JonoMartinK) reported

    @MoneySavingExp @santanderuk have shocking customer service. Can’t wait to close our accounts.

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

  • hobsonos Karl Antony (@hobsonos) reported

    @santanderuk What's wrong with your server. I have work to do

  • doyst_sparks Doyst (@doyst_sparks) reported

    @santanderuk lock me out of my account, then phone me and put me on hold for 30 mins. Brilliant service!! I have hung up and now started looking at other current account providers.

  • seapussy Chris Brown (@seapussy) reported

    @santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank

  • elizmcameron emcameron (@elizmcameron) reported

    @Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?

  • markmywordsltd Mark Jones (@markmywordsltd) reported

    @santanderuk If you take customer security as seriously as you say, we should be able to reach you quickly by phone. I tried all last night and all this morning and you have disabled my card without discussion.

  • thedickinarms TheDickinArms (@thedickinarms) reported

    If you’re looking for absolutely horrendous customer service and complete ignorance to your business needs, then you should use @santanderuk #badservice #ignored

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk Thank you I just hit my limit time and time again cos the steam feels never ending the slurs from the same people saying everyone suffers with MH. Im lucky I have a lot of good friends and people I follow on here that support me but its still gets hard.