Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 03/29/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • wonderfulziggy Lynne Holding (@wonderfulziggy) reported

    @santanderuk my father in law died 2 months ago & Santander are causing us huge problems. Branch & the bereavement service are being v difficult as the account is 2p (yes 2p) over the transferable limit!!!! Any info as to who to escalate this to would be appreciated.

  • ACunninghamMP Alex Cunningham MP (@ACunninghamMP) reported

    Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it will give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk It’s terrible. Trying to get a live human on the phone is near impossible. How crazy is that??

  • elillywhite The Writing on the Wall (@elillywhite) reported

    @santanderuk Do you actually have anybody working in your call centres? I am trying to transfer funds and so far I have been waiting for 49minutes....

  • iqraanisaali Iqraa Ali (@iqraanisaali) reported

    @santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel

  • KarlWomack3 Karl Womack(Blaze Burnstar) (@KarlWomack3) reported

    @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

  • MaidstoneEditor Liz White (@MaidstoneEditor) reported

    @santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???

  • SilverDogKernow Silver Dog Jewellery (@SilverDogKernow) reported

    @santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.

  • 2ShelfLove ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖 - 𝕊𝕙𝕖𝕝𝕗 𝕃𝕠𝕧𝕖 (@2ShelfLove) reported

    @nicperrins @santanderuk We use Metro at work, about 15 different accounts, and they at least answer the phone pretty quickly. Website is a bit basic but it works!