Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/03/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • e_v_radwinter E V Radwinter (@e_v_radwinter) reported

    @santanderuk is anyone working on your customer support line today? I’ve been on hold for over half an hour!

  • lukeferre Luke Ferre (@lukeferre) reported

    .@santanderuk PLEASE fix the cash machines outside your Chichester branch. It’s one thing to close at 3pm, everyone loves a half day, but my wife had to stand out in the rain with our baby trying to call your shoddy customer service (a different number to the one on your…

  • AlejkaFal Alex Falconer (@AlejkaFal) reported

    @santanderuk I've been on the phone for 40 minutes in a queue. I need to make the down payment on the house I'm buying by 5pm. This is a joke

  • beercriticdude The Beer Critic (@beercriticdude) reported

    @santanderuk why do you call someone leave them on hold for 40 mins and then cut them off. Then ask to be called yourself and then fail to answer the phone kept on hold! Apparently it’s the fraud line as well - been over an hour now - shocking service!

  • rick_pollard Rick Pollard (@rick_pollard) reported

    @santanderuk currently 4.5 hours so far on hold, need to speak regarding my mortgage. Online help not available. What am I supposed to do?

  • Matandtired To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported

    @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • ReturnToIndy Elaine (@ReturnToIndy) reported

    @santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...

  • sharky_park SharkyPark (@sharky_park) reported

    @santanderuk - Who said waiting in your telephone queue for 45mins before giving up is acceptable? Where is this ridiculous hold time recorded & Reported? @financialombuds - This is a UK wide problem of zero regulation. #BadUKBanks