Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 01/25/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.

  • mattdoveywriter Matt Dovey 🌻 (@mattdoveywriter) reported

    @santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • Wadders06 Mrs Wadders🌍 (@Wadders06) reported

    @santanderuk I’ve been on hold waiting to speak to someone (I was put through by one operative) for over an hour. Your website can’t help me. My card isn’t working and no-one knows why. This is really poor.

  • edison_goff Edison Goff (@edison_goff) reported

    @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

  • AlanGardiner19 Alan (@AlanGardiner19) reported

    @SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.

  • KimTunnicliff Kim Tunnicliff (@KimTunnicliff) reported

    @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!

  • SoniaTho2017 Sonia Thompson (@SoniaTho2017) reported

    @santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.