Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 01/09/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CiswiththeT_ Chris (@CiswiththeT_) reported

    @MorganBroadcast @HKesvani Wow. How distressing. If this reaches any @santanderuk customers, they should leave and cite this abysmal customer care as their reasoning. Not half as traumatising an event but last week I had someone go on a spree on my lost Monzo card and Monzo’s fraud team sorted in 24h.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • _ChuBarker Stuart Barker (@_ChuBarker) reported

    @MorganBroadcast @santanderuk You should be ashamed of yourselves. You've failed your customer here!

  • Plus_haut Carl J (@Plus_haut) reported

    @fascinatorfun @santanderuk I'm amazed, because I find Santander's security quite intrusive. They block so many of my purchases, for much smaller amounts than in Charlotte's thread. You'd think all these purchases and transfers would trigger an alarm.

  • DanWils93144319 Dan Wilson (@DanWils93144319) reported

    @santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account

  • lnhys Leon Hayes (@lnhys) reported

    @MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.

  • spaniel5 daniel papantoniou (@spaniel5) reported

    @santanderuk I am absolutely disgusted with your bank. Your bank is bullying my mother who is a pensioner. The original problem was an error on your behalf but you have refused to rectify it and have left my mum with very little money. Absolute disgrace

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @philwoodford @santanderuk That's awful. I've just discovered the PIN can be seen inside the Santander mobile banking app...lucky coincidence or someone who knew who I banked with?

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of

  • AkA56021900 Ak A (@AkA56021900) reported

    @santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning