Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/17/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??

  • JovlieCarro JovlieCarro (@JovlieCarro) reported

    @santanderuk literally the most appalling service - on the phone for 1.10 mins, conflicting information and no ownership. Time for a change I think, will be moving my accounts next week

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @MartinSLewis @santanderuk can't take payments!The pay feature on the website is down for the 2nd month in a row and now phone banking has failed.Last month I tried to pay with my bank via the app but they sent 1 payment back and want late payment penalty! #Santander-disaster!

  • MichelleHallif1 Michelle Hallifax (@MichelleHallif1) reported

    @santanderuk What a bloody joke, been banking with you for over 30 years, absolutely disgraceful now. My card expired 30/9 still no replacement card how am I to pay for things. Horrendous service, been on hold over 43 minutes now no answer still. Might just have to move banks

  • TerrySpinks5 Terry Spinks (@TerrySpinks5) reported

    @santanderuk My cards been declined for no reason today! Spent 2 hours on the phone, no answer, disgusting service… is there a problem… as your customers we deserve A reply!!!!

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • bluberryblushes First Disciple Yiling Wei Sect (@bluberryblushes) reported

    @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk an hour of my life waiting for someone to answer a call. how disgusting. time is precious and i certainly dont have any more time to wait for this. i just hope the problem i have is self rectified by the morning, or my anxiety may put me in hospital!

  • Ryanstrawbridg2 Ryan strawbridge (@Ryanstrawbridg2) reported

    @santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist

  • hantskentflyer Brett 🇩🇪🇬🇧 (@hantskentflyer) reported

    @santanderuk Go down again?