Santander

Is Santander down in Sandwich, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sandwich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Sandwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Sandwich, Kent, England 12/27/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • yorkshireorange Richard Orange (@yorkshireorange) reported

    @santanderukhelp Absolute rubbish, this isn’t about protecting me, this is all about @santanderuk desire for control. I interact with the bank monthly and have banked with you for 15 years. I have complained but zero action from you to help, just holding my money to ransom. #scambank #bankcrime

  • lottie81 Charlotte Ridgwell (@lottie81) reported

    @santanderuk my 15yr old son is trying to open a mini current account online but you keep asking for two forms of ID. He has sent his passport but doesn’t own a driving licence or tax return letter. Please help

  • lu_simons (((Lu Lawrence))) (@lu_simons) reported

    @NatWest_Help 3 levels of security on mobile app which means I can't make an urgent payment. Online chat no help either. None of these issues with @santanderuk

  • JamieCochrane18 Jamie Cochrane (@JamieCochrane18) reported

    @santanderuk what the heck is going on with you customer service lines

  • LeanneSmartie Leanne (@LeanneSmartie) reported

    @santanderuk a payment has gone through twice to my credit card when one said on the app it hadn’t gone through it is now showing as pending and taking my account overdrawn can you please help?

  • CreCreDeal Claire (@CreCreDeal) reported

    @santanderuk only one counter service opened at Bethnal green. We’ve been queuing for an hour..! We have old people and babies here ! Shame on your service

  • suzywosit Suzanne💙 (@suzywosit) reported

    @santanderuk my elderly mum has lost her bank card. She needs it canceled and a new one issued. The number she called is ringing out. She doesn't have online banking. Help!

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk Unbelievably appalling customer service! Trying to make a telephone banking transaction just hung on for 15mins waiting for someone to answer the call! Disgraceful!

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.

  • thedecibelkid The Decibel Kid (@thedecibelkid) reported

    @santanderuk Hi, question (that the website doesn't answer) - what are the id requirements for 13-17 year olds opening accounts? I have two teenagers and am trying to get them set up