Is Santander down in Saint Ives, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nick🇬🇧
(@Toulbox) reported
@santanderuk @santanderukhelp how can you be put on hold for 47 mins speak to two reps about fraud, not get a resolution and then get cut off? Poor customer service.
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Donna Ross
(@Dross6666) reported
To @santanderuk with all the #CostOfLivingCrisis going on, you give NO small time frame for a customer’s 1st missed payment EVER before reporting it to the credit agencies! So even if a customer calls asap to sort it, you’ve already done it & affects their credit file for 6mths!
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Donna Ross
(@Dross6666) reported
It’s terrible how @santanderuk leaves no room for human error! Instead they punish their customers by reporting a missed payment on a card LITERALLY straight away, BUT take a month - 6 wks to send updates through to your credit file??!!! “Sorry nothing we can do” they said!
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Susan Cummings
(@cummingssi) reported
@mdudas @santanderuk fwiw, Santander is a terrible bank based on reports of friends who have used.
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Julie Shackman
(@G13Julie) reported
@santanderukhelp @santanderuk Not sitting on this phone any longer, trying to get through to request cheque book 4 joint account, in order to transfer & close! Ridiculous! And had no help to reactivate my on-line banking from weeks ago! Please action my cheque book request!
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Jignesh Patel
(@Jigs875) reported
@santanderuk what kind of customer service you are providing? In these tough times whr evry1 needs support in running their business, You block the account for 1 whole week just like that ? How can a business survive without access to the banking ? Such a horrified act.
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Stelios Tsinontas
(@stelisevil) reported
@santanderuk you’ve given us a 3 month limit on a mortgage offer which is impossible to complete in due to your own archaic systems. We could not have done it any quicker and now for the second time we’re going to run out of time and have to begin the process again. Ridiculous
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trialsincrypto 🇬🇧
(@trialsincrypto) reported
@DeFi_RuNnEr_ @santanderuk This is just an excuse to block crypto using the fraud card. I use Revolut with no issues. Some may have to setup a separate online account that acts as a middle man to manage the flow of investment. Interesting that they'll accept any amount of money from an exchange though!
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Donna Ross
(@Dross6666) reported
Disgusted with @santanderuk’s lack of help & care! After missing my 1st ever payment on my card, (due to sudden family bereavement & being unwell!) I called to sort it ASAP, BUT they reported it straight away to my credit file with not even a few weeks grace 😡😡 #NoCare #NoHelp
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PC
(@Scottishmanc52) reported
@santanderuk Did we really need Ant n Dec to tell us about Scams!!!! The answer is NO- we definitely did not - someone made a terrible decision to pay these 2 millionaires to represent Santander n it simply makes me want to leave Santander :(