Santander status: access issues and outage reports

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Hughes (@MartinH01846340) reported 5 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 6 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  joshua (@RIPjoshchilds) reported 6 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 8 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Luke Kerr-french (@Lukekf23) reported 10 minutes ago

  @santanderuk trying to call your credit card helpline but the call disconnects every single time, why is this? Terrible service!

• 
  John Kirby (@csljohnkirby) reported 11 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  James Hassett (@JamesHassett1) reported 12 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 16 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  steven jackson (@Archtech_design) reported 18 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Dana (@Danaoioioi) reported 18 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.