Is Santander down in Saint Ives, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@RSCSpeckyB) reported
Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe
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Paul Cooper
(@paulc9048) reported
@santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?
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Fiona Biddle
(@Fionabiddle) reported
leaving @santanderuk after 33 of personal and business banking with them. Their service today was diabolical and no one seems interested to hear about it (ie no reply to phone or live chat and no email address provided to complain). I'm off!
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.
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David Shepherd
(@flockminder) reported
@santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do
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Russ Redfearn
(@farcanalman) reported
@santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress
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TonyD
(@TonyDufton) reported
@santanderukhelp @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go to the website. The website gives me a number to phone. Do you want the business or not?
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Youngannie
(@ayoung140_ann) reported
@santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting
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iPilates Tracey
(@iPilates) reported
Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬
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K👸🏼
(@kiahmariexx) reported
@santanderuk have considerably the worst customer service team I have ever experienced in my life