Santander status: access issues and outage reports

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cookaburra (@weyheylad) reported 19 seconds ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  FootFan (@mhoney1234) reported 1 minute ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.

• 
  Aidy (@Adey22) reported 3 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Lee Bee 💙💙💙 (@LeeBee39) reported 4 minutes ago

  @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

• 
  Joanna wight (@DieselbaxiWight) reported 5 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Karen (@Pinkribbonmark2) reported 5 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  steven jackson (@Archtech_design) reported 6 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  HonestHornet (@hornet_honest) reported 7 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  Approved Roofing (@ApprovedRoofing) reported 10 minutes ago

  @santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.