Santander

Is Santander down in Saint Ives, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Saint Ives, Cambridgeshire, England 03/13/2026 04:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk Ugh. Do you guys also have those awful voice message systems that try to sound human but only achieve real creep status??

  • 81damd tweetsensation (@81damd) reported

    @santanderuk when the mobile chat app tells you to call fraud asap on 08001513151 and it directs you to mobile app. Money gone banks support zero.

  • Herry_j40 Herry John (@Herry_j40) reported

    @Jimmydeeping @santanderuk inbox @drgrey_explorer for help

  • Steve_Bridges Steve Bridges (@Steve_Bridges) reported

    @santanderuk have such an excellent security poilicy. It's so good that I cannot even access my own account, even after they verified it's me! They cannot help until my change of address form has been actioned - sent to them three weeks ago. #notahappybunny

  • 1_2_1_1_1 V2 (@1_2_1_1_1) reported

    @santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.

  • SilverDogKernow Silver Dog Jewellery (@SilverDogKernow) reported

    @santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.

  • bysgumbs Byron Gumbs (@bysgumbs) reported

    Frustrating! trying to get through to your support team at the third attempt. I’m trying to make an URGENT payment and I’ve been locked out of my account @santanderuk @santanderukhelp

  • madeinbarbados Sarah Darby (@madeinbarbados) reported

    @santanderukhelp when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk #santanderukhelp