Santander

Is Santander down in Saint Ives, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Saint Ives, Cambridgeshire, England 02/01/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MolyneauxMike Mike Molyneaux (@MolyneauxMike) reported

    @santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp AVOID THIS HIGH ST BANK. THERE ARE BANKS THAT SUPPORT THEIR CUSTOMERS MORE THEN @santanderuk

  • captaink99 SGK 🔥 🚩 (@captaink99) reported

    @openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?

  • JackieKnell1 Jak (@JackieKnell1) reported

    @santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!

  • gildovia El Pres (@gildovia) reported

    @santanderuk hello. My Mum has found a customer's debit card. What should we do?

  • Ted_Yeoman Edward Yeoman - Masked for your safety! Be kinder! (@Ted_Yeoman) reported

    @santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT

  • simopco simopco (@simopco) reported

    @santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.

  • smudgeroo2016 Dame Janie B 🇺🇦 (@smudgeroo2016) reported

    @Strickomaster All of the above but still got turned down for a mortgage as @santanderuk said my school was closed!

  • MottyRW RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • ablowtothehead Lester Mackenzie (@ablowtothehead) reported

    @santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it. How can I sort this out quickly? I have an offer on my car and 1 day to sort this out. Please help!