Santander

Is Santander down in Saint Ives, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Saint Ives, Cambridgeshire, England 03/23/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @scousebird77 @santanderuk It’s working for me too but the money I’ve sent to my NatWest account isn’t showing there now 😬

  • charteredtax Mark McLaughlin (@charteredtax) reported

    @santanderukhelp @santanderuk Online banking has been down all day. Absolute shocker.

  • Dave070386 Dave_Starling_86 (@Dave070386) reported

    @santanderuk My banking app is back working but just can’t access my quick balance.

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.

  • NickLockyer Nick Lockyer (@NickLockyer) reported

    @will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk This is not an update just a repeat of your last tweet an hour ago. Why don't you explain what the issue is and when you intend to have it fixed by instead of just feeding us all rubbish!!

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • Lou__007 Louise Collier (@Lou__007) reported

    I know you're aware of the issue @santanderuk ..... but that's not good enough. I've got no access to either of my accounts and can't even withdraw cash from other cash machines as suggested by your employees. It's a joke coming from one of the UK's leading banks. It's a good job

  • Heaney_Ss HEANEY_S (@Heaney_Ss) reported

    @santanderuk It takes 4 hours to fix?...