Santander down? Current status and problems in Ruthin, Denbighshire, Wales

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe public (@Joe_Public78) reported 9 minutes ago

  @santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.

• 
  christeljacques (@christeljacques) reported 10 minutes ago

  @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

• 
  Ian J Brown (@ijb19662) reported 13 minutes ago

  @BarclaysUKHelp Paying in coins and collecting more money bags, this should a basic for your customers. Thankfully @santanderuk were able to provide a better service at the time they said they were open so I paid the money into my savings account instead. They now have my money.

• 
  Joy Pritchard (@JoyPritchard71) reported 14 minutes ago

  @santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help

• 
  rob (@rob22752211) reported 14 minutes ago

  @santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp

• 
  daniel morrell (@danielmorrell88) reported 18 minutes ago

  @santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke

• 
  Natasha (@NatashaWatkins1) reported 18 minutes ago

  @santanderuk put a block on my #internetbanking due to some ‘strange activity’…happy to know that they react quickly to that type of thing ✅ However, I’ve now been on hold for 1hr 17 mins, waiting to talk to someone. This is very very poor @santanderukhelp #CustomerService

• 
  Nigel Willson (@willsines) reported 21 minutes ago

  @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

• 
  R Ricsi (@RRicsi4) reported 22 minutes ago

  @santanderuk I think the bank might have done some kind of error on me guys I like all off you santander staff But I'm being misunderstood I hope there's an investigation going on on my account as I have no clue whats going on

• 
  charley (@chaarleypop) reported 23 minutes ago

  second time I have deposited money into my @santanderuk account on their machete and it has swallowed money bank wasn’t open so I couldn’t ask for help do better please !!