Is Santander down in Ruthin, Denbighshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ruthin, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Heggs
(@eggsy84) reported
Any tips for navigating @santanderuk when a parent is in care and they've blocked the card? Awaiting LPA and customer care team unable to help
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$un❤️
(@Sun18000) reported
@santanderuk on hold to you for ages and then when you finally answer you breach GDPR on another customer! Then when you realised you got the wrong customer you just hung up on me!! Wow. Would appreciate a call back please. Thank you.
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Maria Faria
(@mariafaria20) reported
@santanderukhelp @santanderuk Calling the 0800 9 123 123 number and it says that I can use the live chat from mobile banking but that doesn’t work either!! @santanderuk this is the worst customer experience ever!
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🤢
(@mjrwl2) reported
@santanderuk send me a private message right now i am absolutely APPALLED with your service this needs to be solved
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Bethan Atwell
(@bethatwell) reported
@santanderuk please get better hold music, this is painful. Also, if you could improve customer service and wait times too..
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Ian Marsden
(@IanMarsdenGB) reported
@NorthRoadCycles @santanderuk I preferred it when it was Abby national things have gone right down even when you go into the branch to chat with someone @santanderuk just point you to the phone and say call someone
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John Rayson
(@JohnRayson722) reported
@santanderukhelp @santanderuk I have tried using the so called online re-access service which also does not work!!! This is beyond a joke. 2nd time in as many weeks. I am still on hold to endless on hold music.
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John Dougherty
(@JohnDougherty8) reported
@santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.
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Brian W. Lavery 💙
(@brianlavery59) reported
@santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise