Santander

Is Santander down in Ruthin, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ruthin, Denbighshire, Wales 12/21/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyclefree2 Cyclefree (@Cyclefree2) reported

    @santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.

  • EdMarsh04542414 Ed Marshall (@EdMarsh04542414) reported

    @santanderuk I have experienced extremely bad service from Santander since Wednesday this week whilst trying to move money from my account. It has taken 3 days to date and the money has still not moved. This has now resulted in significant expense to me.

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • SiGan85 S 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SiGan85) reported

    @santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.

  • rogerc32 roger (@rogerc32) reported

    @santanderuk your customer service is appalling,left on hold forever 💀💀💀

  • adele_2120 Adele (@adele_2120) reported

    @santanderuk you won’t allow me to change my address online as your system is so out of date and my postcode doesn’t exist (exists on every online retailer site though) You want me to visit a branch but you closed all the local ones. Any suggestions?

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk @santanderukbiz @santanderukbiz I am being told we dont have a Buisnnes manager as this service is no longer available, I go to the branch and they tell me to call, I call and they say the back team only take emails? I ask to speak to complaints and there to busy?

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.

  • sarloulyons sarah louise lyons (@sarloulyons) reported

    @santanderuk is there an issue with you banking app I have been trying to log in all day without success?

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.