Is Santander down in Ruthin, Denbighshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ruthin, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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myoung (@myoung5655) reported
@santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?
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Jeremy White (@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Your Crazy Nan Ali (@Karamonkey1) reported
Thank you @santanderuk 4% cash back on gas and electric bills from September if only the utility companies could help too 🤔
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported
Hello @santanderuk a payment was made to @remitly via faster payments, I checked in with them and they said that the payment was initially cancelled, you put a fraud block on the payment that was lifted today and the bank proceeded with the transfer.
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Conor G. Smyth (@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!
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Niall S (@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Heather Newell (@HeatherNewell2) reported
Why can I no longer access my banking apps on my iPhone??? So frustrating!! @santanderuk @Nationwide I’ve tried everything you’ve suggested and still not working! @AppleSupport please help
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scooby 🦊 (@lyndyloobyloo) reported
@santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡
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Matt Dodds (@Doddsy151) reported
@santanderuk holding for hours about a mortgage redemption but can't get through please help