Santander status: access issues and outage reports

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Douglas Mcarthur (@Douglas15358209) reported 4 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere

• 
  Donna Webster (@donnataylor7) reported 15 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  Wayne Green (@wayneogreeny) reported 16 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  Southwalegande (@HarshMandviwala) reported 16 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  JanKrynicky (@JanKrynicky) reported 17 minutes ago

  @santanderuk Having great results thanks to stealing customer's money. But then anyone braindead enough to keep their money with these fascists deserves to have no access to them.

• 
  Andrew Bates (@AndrewBate13285) reported 18 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  steven jackson (@Archtech_design) reported 19 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Technicslover (@technicslover) reported 19 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  jaredowens (@jaredowens36629) reported 22 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  joshua (@RIPjoshchilds) reported 22 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks