Santander

Is Santander down in Ruthin, Denbighshire, Wales?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ruthin, Denbighshire, Wales 03/09/2026 16:20

March 09: Problems at Santander

Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • marthaotoole1 Martha O'Toole (@marthaotoole1) reported

    @santanderuk @santanderuk is your app down? I can’t get into my current account. I put in my security code but it doesn’t take me to the next screen. This has been going on for days now. Can you help please before I switch banks

  • glanyrafonwales rattusnorvegicus (@glanyrafonwales) reported

    @santanderuk been waiting nearly a week for someone to contact me regarding a straightforward credit card query. Your woeful customer service just gets worse. 🤬 #shambolic

  • MCFC_Luke_ Luke 🇧🇼 (@MCFC_Luke_) reported

    @santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days

  • lukeaaronmoore Luke (@lukeaaronmoore) reported

    Having a nightmare with @santanderuk, so looking to change banks. Anyone got any credible links to the best bank account to potentially switch to? Any help very much appreciated!

  • gothbotherer Joe - A Carbon Based Lifeform (@gothbotherer) reported

    @lukeaaronmoore @santanderuk Been with first direct for years and can't fault their customer service.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported

    @santanderuk when is the card payment issue going to be fixed? I'm now getting updates from subscription services that they can't go through because of this.

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Are @santanderuk in financial trouble - our account has been blocked for 48hrs after a 'security issue'

  • Jack20515045 Jack (@Jack20515045) reported

    @santanderuk My card has not been working for 6 days. Now it says on my online account I have no debit cards associated with my account. So I cant even order a new one. What is going on?

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • rujhansaxena Rujhan Saxena (@rujhansaxena) reported

    @santanderuk i’ve been trying to call the help centre for 30minutes. Because i’m having trouble logging into my online account and The chat service is of no help too. Why is the helpline service so slow. I’ve been wasting my time just to speak to someone about my money!!