Santander status: access issues and outage reports

Problems in the last 24 hours in Royston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

• 
  Donna (@tickton1969) reported 31 minutes ago from Royston, England

  @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mia - working in Mental health peer support. (@Mia10975) reported 2 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  pink ladies plymouth (@loveforplymouth) reported 5 minutes ago

  @santanderuk We called as the wait is terrible can’t even give us an appointment over the phone got told to come in today but the cue is massive plus only 2 staff again no one on the floor helping staff should have the AVAILABILITY TO HELP IN BRANCH

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 6 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Tim B. (@The_Swell_Shark) reported 7 minutes ago

  @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

• 
  Heather Self (@hselftax) reported 10 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  AK (@ghatispeaks) reported 13 minutes ago

  @ClareWiener @santanderuk Agree. . Terrible service. Time to move to first direct

• 
  Try Type (@try_type) reported 13 minutes ago

  @santanderuk useless service. 48 minutes on the phone to fraud and nothing.

• 
  Sandi (@Limaratoo) reported 15 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Peter Pan (@PetayPanMoFo) reported 18 minutes ago

  Why the fk do I have to do age verification for my banking app! @santanderuk u know how old I am wtf!

• 
  Lee Hayward (@vibedcoder) reported 19 minutes ago

  @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.