Santander

Is Santander down in Royston, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royston, Hertfordshire, England 03/25/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • WarrenParish Warren Parish (@WarrenParish) reported

    Could banks make it anymore difficult to deal with a person!!! @santanderuk @santanderukhelp all I want to do is speak to someone in a branch but no one answers the phone its apparently an impossible task and you close your branches at 4.30pm which is ridiculous!!!!!

  • MrGrump96171266 Mr Grumpy (@MrGrump96171266) reported

    @santanderuk Trying to access banking app. Immediately getting the message Session Timed Out

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    @santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • shellymott1 Shellymott (@shellymott1) reported

    @santanderuk saying server down?

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp

  • BluntJabber BluntTalk (@BluntJabber) reported

    @santanderukhelp @santanderuk I need help with a re-mortgage which I’ve been speaking to someone about for nearly 2 months now. It’s like banging our head against a brick wall, we are going around in circles. I need action done asap. Who can I speak too?