Santander

Is Santander down in Royston, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royston, Hertfordshire, England 12/17/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMiddletonX Ian Middleton 🇺🇦 🍃💚🍃 (@IanMiddletonX) reported

    More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms

  • vanessa_tsu Vanessa Tsu (@vanessa_tsu) reported

    @santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.

  • clairegander53 claire gander (@clairegander53) reported

    @santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.

  • cemanthe Just Tired of it All 🤷🏻‍♀️ (@cemanthe) reported

    Wow! Seriously bad customer service on @santanderuk call now...guy just said "mmm" after I told him the issue, then said there's no record of my payment dispute despite me having phoned in before...then fcking hung up on me. Un-bloody-believable!!!

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • sexyzooba susan grandfield (@sexyzooba) reported

    @santanderuk People's finances are not the banks problem

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • milcott Daniel Milford-Cottam (@milcott) reported

    Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.