Santander

Is Santander down in Royston, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royston, Hertfordshire, England 02/28/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheChiefuk Carlos. (@TheChiefuk) reported

    @santanderuk A question if I may? Why would a new bank who are trying to boost their social media presence choose to block a potential customer if they've had zero dialogue with their Twitter account? Thanks in advance.

  • goonerlgh Lawrence ****** (@goonerlgh) reported

    @santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.

  • Bryan_1973 bryan joyce (@Bryan_1973) reported

    @santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible

  • halfdutchbird An Autistic Teacher (@halfdutchbird) reported

    @santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…

  • tomsugg Tom Sugg (@tomsugg) reported

    @santanderuk absolutely fuming. Over an hour waiting h to make a payment. Lady takes my details then puts me on hold for another 30 mins and I get cut off at 8pm because you close. Awful awful customer service 😡

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported

    @santanderuk now holding again, second time, 1st time 60 plus mins no answer, used your chat service but no one knows what they are doing...what sort of a business is this

  • Saramaf Sara Mather (@Saramaf) reported

    @santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp

  • dinaztrudeau mighty aphrodite (@dinaztrudeau) reported

    @santanderuk having spent the last year failing to speak to or get anywhere with your customer services or being given incorrect information by your branch staff my only NY resolution will be to find another mortgage provider asap #badcustomerservice #mortgages #Santander

  • elleturpitt Elle Turpitt (@elleturpitt) reported

    Nothing confirms switching bank from @santanderuk was a good idea like trying to query why I have been charged for overdraft multiple times, getting disconnected while on the phone, chat message not loading because of a request to rate the help I received, finally getting...

  • PeggyJaneUK Peggy Jane (@PeggyJaneUK) reported

    @santanderuk do you have anyone working on your customer services calls? I have now been on hold for 1 hour and 40 minutes, this is ridiculous