Santander

Is Santander down in Royston, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Royston, Hertfordshire, England 03/02/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

  • Bunnyaimee Aimee T 🐇👸🏼👩🏼‍🦽 (@Bunnyaimee) reported

    @santanderuk where on the app or online can i find my sort code & account number for a savings account? I want to transfer money from a different bank account to this one but the details i have been given a long time ago from the bank (written down) seem to have not worked?

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @santanderuk how do I place a formal complaint please. Your customer service is shocking!

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.

  • Faerydesigns Faery Doll (@Faerydesigns) reported

    @JackLan33772356 @MorganBroadcast Poor girl. @santanderuk what happened to your caring customer service?!

  • Gayleh3000 Gayle hall (@Gayleh3000) reported

    @santanderuk on hold to your consumer finance for am hour and half already! Also trying your online chat and that's been an hour! Not something I can do online need to speak to you but also working till 5 so can't ring later! Shocking

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Well, @santanderuk put a block on my account on 31 Aug at 14.50 7 phonecalls, 3 chats, 5 emails, including to CEO, 2 official complaints, 3 tweets including @santanderukhelp, finally account unblocked today, 6 September at 16.35 Reason? Backlog from Bank Holiday

  • Webbo2306 Webbo (@Webbo2306) reported

    @santanderuk Evening. Around four times now when I've tried depositing money into my account via the post office the transaction has been declined. I've read Santander have limited the amount a customer can deposit via the post office over a certain time period. Is this true?

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • squishybugbutt Gina (@squishybugbutt) reported

    @Sony why did I get an 'new login' email then 4 minutes later you let 6 purchases out of my card and my partners card EACH? If there is a new login why dont you wait before you let £100s go!! @santanderuk