Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Royston, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Royston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Royston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Donna (@tickton1969) reported from Royston, England@MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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jo (@5arstudent) reported@santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8
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Tessa Bennett #bemoretoddy (@littlemore20) reported@HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved
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Michael Cleaver (@macleaver7) reported@santanderuk has the worst customer service I’ve ever dealt with…..
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Sarah (@MsSC1986) reportedDear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.
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Paul (@tooshortplanks) reportedJust contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.
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BH (@Welshyyyyy) reported@The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful
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Alan Santos (@alan7408) reported@santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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Gray Schofield (@gray_schofield) reported@MartinSLewis @santanderuk offered me a cash Isa with a nice perk of an evoucher. They then don't send out the log in details in their own time limit and then stop the promotion so I don't get the evoucher... Investigate this please