Santander status: access issues and outage reports

Problems in the last 24 hours in Ringwood, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ringwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Ringwood, England

The most recent Santander outage reports came from the following cities: Christchurch.

City	Problem Type	Report Time
Christchurch	Mobile App	1 month ago
Christchurch	Website	2 years ago
Poole	Mobile App	2 years ago
Ferndown	Login	2 years ago
Ferndown	Login	2 years ago
Poole	Login	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine (@l4_esm) reported 8 minutes ago

  @santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!

• 
  misskizzylew (@misskizzylew) reported 11 minutes ago

  @santanderuk I have been waiting since June for fraudulent account in my name to be resolved. Now affecting Expedia score. Impossible to get through on phone and no updates given. Who can resolve?

• 
  Buyers Report (@BuyersReport) reported 14 minutes ago

  Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?

• 
  simon kingman ⭐⭐ (@KingmanSimon) reported 18 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• 
  Mebs (@1Mebz) reported 19 minutes ago

  @santanderuk disgraceful service from Santander. My account has been blocked just because I got a credit card. Even though thats been approved I am being harassed for my personal documents. I have never heard of a stupid process like this. Customer service have no clue. Im stuck!

• 
  Rob Charlton (@charltones) reported 22 minutes ago

  @santanderuk Why is phoning you the only way for me to give some feedback on a recent customer service interaction? Why can't I email or fill in a form? Feels a bit last century. Do you want a fax?

• 
  sarah walker (@walksher) reported 22 minutes ago

  @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

• 
  Matthew Cotterill (@cotterill_matt) reported 25 minutes ago

  @santanderuk Hi guys. How do I access your new Boosts? The website says my session has expired and there's nowhere to log back in.

• 
  Old_Crusty (@Old__Crusty) reported 33 minutes ago

  @santanderuk @santanderukhelp why does the website say that I can call up to 8PM when all help stops at 6PM

• 
  Elaine (@l4_esm) reported 35 minutes ago

  @santanderukhelp @santanderuk WORST customer service ever. Over an hour on hold. Eventually someone connect and then says he needs to transfer and i'm back on hold! For another hour on hold,still holding On line chats are useless. This is the third time i've had to contact