Santander

Is Santander down in Rhyl, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rhyl, Denbighshire, Wales 11/24/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • strinne Strinne (@strinne) reported

    Hey @santanderuk why have you blocked my transfers from Wednesday (nothing to do with this mornings issue), and failed to call me back despite promising a 48 hour response? I have wasted hours just trying to get answers but it seems you just couldn't care less about customers. 👎

  • southernkbell the poor man's k bell (@southernkbell) reported

    @santanderuk I'm on a business trip and I've forgotten my PIN. It happens. Apparently there is *nothing* you can do to help. Useless system that customers can only view their PIN for *some* cards. Really entirely unhelpful. Now I'm totally stuck. Thanks a lot.

  • shelleyboo80 MichelleCunningham (@shelleyboo80) reported

    @santanderuk you have blocked my account, I have tried to call, 50 minutes cut off, 1hour cut off, went into branch to be told same number to call, now 27 minutes into call. Feel embarrassed for the branch staff trying their best to keep customers happy whilst unable to help me.

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported

    Absolutely shocking ‘customer service’ from @santanderuk The branch can’t help and have advised me to call. I don’t have enough hours in the day to hold on again. Meanwhile @AskNationwide continue to be helpful.

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.

  • fynkak Eive Fynkak (@fynkak) reported

    @santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander

  • BeeCalverley Beverley Calverley (@BeeCalverley) reported

    @HSBC_UK your inability to resolve access to our charity accounts due to our treasurers illness has been the complete opposite. Learn a lesson from @santanderuk

  • nadnosliw Dan Wilson (@nadnosliw) reported

    @santanderuk you disabled pasting codes into browser for logins? Please confirm so I know whether I need to close my account with you for a ridiculous login process.

  • mikeliddle 🇺🇦🇪🇺Mike Liddle🇪🇺🇺🇦 (@mikeliddle) reported

    @santanderuk Hi, have tried applying for something on 3 separate devices and your website crashes. Can’t be all my devices aren’t working, but your online chat team weren’t able to help.

  • FPL_TheMak Scott (@FPL_TheMak) reported

    @santanderukhelp @santanderuk took out one of your world elite cards for travelling to the US. Activated it on the app. Notified yourself the dates I’m away, where I’m going and what cards I’m using. Used it in the U.K. first to make sure it was working alright.