Is Santander down in Rhyl, Denbighshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Rhyl, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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TorquieNoodle
(@torquienoodle) reported
Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.
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Truth Hurts
(@onlyspkthetruth) reported
@santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?
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Jobby Graham
(@jonaterro) reported
@santanderuk ok, I've been more than patient with this. I have called more times than I can remember. I've been into the branch twice to get this resolved and after 3 weeks I still can't access online banking. I can't use cards as I need online banking to get PIN number. HELP ME
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ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ
(@igabalooo) reported
@santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help
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Cyrus aka Mr DBF 😎
(@dirtybutfresh) reported
@santanderuk I’ve been on the phone over and hour to report fraudulent activity on my account and I’m still on hold I’m changing to Barclays there a better bank 🏦 because your service is appalling to say the least
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Jack Havercroft
(@JackHavercroft) reported
@santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!
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Mick
(@mowen1957) reported
@santanderuk @VictoriaScone Why don’t you team up with some new customer advisors? Waiting on the phone for over 2hrs is disgusting and unacceptable
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Dave T-W
(@davoloid) reported
@TfL the @santanderuk Cycle hire system is borked at the moment. Wouldn't release bikes the other day to my key, login system struggling this morning and indicated I'd been charged anyway. Today took 2 goes to unlock both times. Now website just showing internal server errors.
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Kay Hanif
(@KayMHanif) reported
@santanderuk what is wrong with Santanders mobile banking app? every few weeks crashes, can't log in, have to delete and then re-instsll app for it to work....,
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Shelley Knowles
(@designs22u) reported
@santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.