Santander

Is Santander down in Rhyl, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rhyl, Denbighshire, Wales 12/10/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.

  • gerful_G ₲Ʉ₦₦₳Ɽ (@gerful_G) reported

    @santanderuk disgraceful service is an understatement

  • mohamme84867093 MD (@mohamme84867093) reported

    @santanderuk do you support payments to Coinbase?

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk been trying to get hold of the help desk for 45 mins and still holding. WTF is going on?????

  • AlanGardiner19 Alan (@AlanGardiner19) reported

    @SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..

  • KarynReidy Karyn Reidy (@KarynReidy) reported

    Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.

  • jdmow John Mowbray (@jdmow) reported

    @santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

  • maksympt1 Maks Petrenko (@maksympt1) reported

    @santanderuk why do you block my account access when I'm transferring money to another bank account of mine? I can't reach your security team via phone, your online bot doesn't understand "blocked access", your branch can't fix the problem either. Traditional banks are a joke...