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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Rhyl, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iamedterry
    Edward Terry (@iamedterry) reported

    @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

  • bryndm_
    Bryn. (@bryndm_) reported

    .@santanderuk your automated chat function is really, really terrible and it's impossible to get hold of someone on the phone. God help any pensioner trying to bank with you.

  • ClareWiener
    Clare Wiener (@ClareWiener) reported

    @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

  • fifi758
    fiona landmann (@fifi758) reported

    @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

  • try_type
    Try Type (@try_type) reported

    @santanderuk useless service. 48 minutes on the phone to fraud and nothing.

  • TotalDCSolution
    Jonathan Evans (@TotalDCSolution) reported

    @santanderuk WAITED 37MIN TO GET THRO CALL DROPPED ON A TERRIBLE LINE DIDN@T CALL BACK LIKE THEY SAID THEY WOULD. Goodbye Santaner !!

  • vibedcoder
    Lee Hayward (@vibedcoder) reported

    @santanderuk holding my accounts hostage on the mobile banking app. Until I provide them with a bunch of personal information they have no right asking for. It's finally happening. Just as the conspiracy theorists warned. Santander want to know how much money I make, employment status, photo ID, national insurance number etc. Wonder if they'll cut me off from my money if I keep refusing? They already restricted my access to the mobile app. I've been with them for over 20 years, they can see where my money is coming from and going to, they already have my up to date information... So why all of a sudden do they want me to fill out an online form like I'm some kind of suspect? ****.

  • ghatispeaks
    AK (@ghatispeaks) reported

    @ClareWiener @santanderuk Agree. . Terrible service. Time to move to first direct

  • AnAgedBrummie
    AniaK (@AnAgedBrummie) reported

    @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.