Santander

Is Santander down in Rhyl, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rhyl, Denbighshire, Wales 11/23/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JillMacmahon Jill MacMahon #FreshAirNHS (@JillMacmahon) reported

    Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk

  • MissVickyPickle Vicky Harding (@MissVickyPickle) reported

    @santanderuk Why does your website state your fraud number is open 24/7 but then when I call it tells me the call centre is shut? Since when do fraudsters only work 9-5?

  • PippaLainSmith Pippa Lain-Smith (@PippaLainSmith) reported

    @santanderuk As a longstanding customer, went into your Norwich branch to open an account for my son. Turns out you need an appointment. Fair enough. Next appointment: July!! What???

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp @firstdirect @santanderuk Absolutely shocking telephone service with Dan who just made excuses after excuse for your poor service & when I pointed out your poor customer service record threatened to terminate the call. A complaint has been raised. Diabolical.

  • RussMain99 Russ Mainwaring (@RussMain99) reported

    @santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderuk greatful that you stopped fraudulent activity on my account but you've left me without a debit card and no cash. You weren't able to help in branch & I can't get through on the phone.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • LordHuw Sinclair (@LordHuw) reported

    @santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    @santanderuk 4 social media team get involved and I think it’s all sorted as they send new pin new security number so we put them in and get taken back to log in page Ah success … nope as they send otp number to a phone that doesn’t exist any more.