Santander

Is Santander down in Rhyl, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rhyl, Denbighshire, Wales 12/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • felixeemopener simon bennett (@felixeemopener) reported

    @santanderuk what’s up with the mobile banking app? It’s not allowing me to log on. All other apps working so it’s not an internet issue. Problem must be your end

  • michaelwhite196 MikeLively (@michaelwhite196) reported

    @santanderuk WORST BANK IN THE WORLD. Please share. - 10 working days - 25 hours on hold - 6 security checks - at least 4 departments - probably at least 12 different people and I still can’t get my money transferred! Please share!! Help me get this seen.

  • mikeliddle 🇺🇦🇪🇺Mike Liddle🇪🇺🇺🇦 (@mikeliddle) reported

    @santanderuk Hi, have tried applying for something on 3 separate devices and your website crashes. Can’t be all my devices aren’t working, but your online chat team weren’t able to help.

  • tinsongemma Gemma Geoghegan (@tinsongemma) reported

    @santanderuk I’ve been on hold for security for a total of over three hours (55 mins last night). I try repeatedly to get through. I’ve asked for a call back but told I need to keep trying. All I want to do is unblock my card (you won’t tell me why it’s blocked) Help. Please.

  • jennabloc JENNABLOC 💜 (@jennabloc) reported

    @toadmeister If cancel culure is beneficial I will close down 'cancel' my @santanderuk current and savings account tomorrow out of protest of them funding this. Hope they enjoy the benefits of loosing my 15 year custom 👍

  • southernkbell the poor man's k bell (@southernkbell) reported

    @santanderuk I'm on a business trip and I've forgotten my PIN. It happens. Apparently there is *nothing* you can do to help. Useless system that customers can only view their PIN for *some* cards. Really entirely unhelpful. Now I'm totally stuck. Thanks a lot.

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    . @santanderuk Hi, what's going on with your bank? Constant probs with your website and now getting a 404 error when trying to sign into online banking. Meanwhile your branches are now open only 4.5 hours a day. This isn't good customer service.

  • Crumbs92123424 ♈Crumbs♈ 🇬🇧 (@Crumbs92123424) reported

    @santanderuk My card was declined yesterday. I was sent a text from yourselves to contact your department immediately I was on hold for 20 minutes, as it was tea time I ended call. I've tried to call back twice today & both times I was disconnected, this is appalling service.

  • HStodd89 Hannah Griffith (@HStodd89) reported

    Shout out to @Barclays & @NatWest_Help for making it so easy to change my login details & lock my banking app online asap after my phone was robbed out my hand yesterday leaving me with no access to a phone🙌 @santanderuk on the other hand....

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter