Santander

Is Santander down in Rhyl, Denbighshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Rhyl, Denbighshire, Wales 02/18/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯

  • brianlavery59 Brian W. Lavery 💙 (@brianlavery59) reported

    @santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • loftedondrive Ian Davies (@loftedondrive) reported

    @santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Three days trying to get through to get my account online account unblocked! Terrible customer service..

  • Christopher_Fis Christopher Fisher (@Christopher_Fis) reported

    @santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on

  • CharlieC_01 Charlie Chamberlain (@CharlieC_01) reported

    @santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬

  • Girl4Music Girl4Music 🦋 - She/Her (@Girl4Music) reported

    @santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?

  • ZeroToCook selina (@ZeroToCook) reported

    @santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service

  • ZeroToCook selina (@ZeroToCook) reported

    Again terrible service from @santanderuk @santanderuk . Blocked a high value transaction and been waiting on the phone in a queue for 45 min to get it unblocked… all whilst holding a screaming baby. Thanks for being useless Santander and reminding me why I should close my acc