Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/17/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GleannIucha nicola (@GleannIucha) reported

    @santanderuk would be best to remember that unless you’re loaning us something - it’s our money not yours Complaint service disgraceful - pity the fantastic branch staff whose hands are tied

  • JemButterfield JMB (@JemButterfield) reported

    @MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...

  • DownByTheOcean2 Dianne37 loves FPFW (@DownByTheOcean2) reported

    @XMadBabydoll @davidhillfm @santanderuk It does annoy me when people are so snarky, I went on to see if a customer's payment had gone in, my nearest branch closed some years ago, not even sure where the nearest one is now.

  • johnmarples4 john marples (@johnmarples4) reported

    @Saurabh_Sethi25 @santanderuk Turn WiFi off, seems to be an issue with internet providers. I turned off WiFi and connected Mac via phone and both webs and app based worked. Good jobs really as I had 30 lads awaiting wages

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.

  • LizaHackney Liza Blissett (@LizaHackney) reported

    @santanderuk would be good if you used surveyors who knew what they're doing. Can't really use the reason 'lack of comparables' for a down valuation when when there are comparables available 🤔

  • redwharf peter davidson (@redwharf) reported

    @santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk Explains why app not working, right pain but guess happens.

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID and remote working are no longer and excuse. I’m having to move my home into a storage unit and move into emergency accommodation because you guys cannot seem to print our sellers onward mortgage (heard of email? It’s 2021). Even a fax would work #jokers

  • rogeedisal Roger Sallows (@rogeedisal) reported

    @santanderuk why oh why have you shut the Beckenham and West Wickham branches! I want to put to business cheques in and can’t. At least sort your app so we can do it online. I can see myself leaving soon as this service is appalling.