Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 01/16/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 3bellfoot9 Avril Green (@3bellfoot9) reported

    @MorganBroadcast @NeilMackay78 @santanderuk TSB take fraud of their customers very seriously. They pay back 93% of all customer frauds. Most other high st banks are under 45%.

  • ThisisL86 Laura. (@ThisisL86) reported

    @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

  • labour_lives Labour Lives (@labour_lives) reported

    @stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.

  • Rogolex Rogalex (@Rogolex) reported

    @MorganBroadcast So sorry to hear this. It is outrageous to hear that @santanderuk does not do anything to help you and treats you that way.

  • JimmyOKeefe Jimbo🚴👨‍👩‍👧‍👦💡 (@JimmyOKeefe) reported

    @JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!

  • matthew_newnham Matthew Newnham (@matthew_newnham) reported

    @MorganBroadcast Wow Charlotte, how horrible. I am so sorry you've been subjected to this crime and the unacceptable response by @santanderuk. I sincerely hope you can get your money back ASAP and with as little further stress as possible. P.S. FWIW, I'm sure your thread will help others.

  • tickton1969 Donna (@tickton1969) reported from Royston, England

    @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

  • Kenbw1960 JustWHU (@Kenbw1960) reported

    @MorganBroadcast Just fevking awful from @santanderuk will have to seriously consider the 6 accounts the family have with them now!!!

  • resjudicata86 TFitz (@resjudicata86) reported

    @MorganBroadcast Sadly all too common with @santanderuk - lost a wallet a couple of years back on a night out. Immediately called them to cancel. Got wallet back a week later but found the card was still working. Santander had never cancelled and paid £300 by way of apology.

  • MissL1021 Jo (@MissL1021) reported

    @MorganBroadcast This is awful. I feel so sorry for you and everything you've been through. I hope you get the funds restored and apologies from both @santanderuk and @VirginActiveUK awful service