Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (14%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Plant
(@DragonSprite) reported
@santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕
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heheh
(@heheh16237593) reported
@santanderuk not the best customer service.. literally was on hold for half an hour then it started ringing for another half an hour with no one answering? This was the only time I had to call today after attempting to call yesterday as well.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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david verrecchia
(@waderyaganado) reported
@santanderuk Appalling customer service in the mortgage department
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Frank Choice Comms
(@FrankChoiceComm) reported
@santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?
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Daniel Stephenson
(@DJStephenson7) reported
@santanderuk please pass my thanks onto the customer service guy who just hung up on me after waiting on hold for ages 👌 top job mate
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TheGamesDen
(@GamesDenGames) reported
I can't decide who is a more terrible customer service department to call @bt_uk or @santanderuk even worse if you want to waste an hour on chat bot to them!💩😭
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Patrick Robey
(@patrickarobey) reported
Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.
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Richard Vadon
(@richardvadon) reported
I set up an account from my son when he was born with Alliance and Leicester (Now part of @santanderuk) He starts at University this weekend but @Santander say they have no record of the account despite us having the paperwork. Hmm I can’t help feel I’ve been cheated.
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david verrecchia
(@waderyaganado) reported
@santanderuk Shame customer service comes behind profits