Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Leeroy Lee
(@LeeroyLee2) reported
@santanderukhelp @santanderuk are happy for fraud to be committed and will do NOTHING to help, im tempted to go in and handcuff myself in store till we get help
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Aaron 🏴
(@itsMoffat) reported
I know it’s all about digital solutions first now, but it’s just taken me 6 minutes to get through the IVR to @santanderuk @santanderukhelp cause I need to perform a service that can’t be done online. Not a great experience.
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Patrick Fullerton esq. 🇮🇪🇬🇧
(@OirishPatrick) reported
@santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door
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Steph Butcher
(@sightseersteph) reported
.@MastercardUK please help! My new @santanderuk bank card was used fraudulently before I even had access to the card details. They are blaming yourselves for allowing the payments to go through, please can you advise
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🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢
(@ThisIsAshley_G) reported
@santanderukhelp Well, yet another 30mins of my life lost with @santanderuk for another problem! It can't be sorted & I have to call back another time, so yet more telephone hold time wasted... Might be time to reconsider using them, or charge them by the hour for my time... #banking
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ForestSoph
(@ForestSoph) reported
I have used online banking for many years and never needed a mobile phone. Now you have changed something and I cannot access my account. @santanderukhelp UK law demands that you allow equal access regardless of disability. #Santander #DisabilityDiscrimination #SantanderUK
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Nicola Edmead
(@novicecakemaker) reported
@santanderuk do you have a problem with your mobile app, it’s not letting me log in?
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john murphy
(@johnaze) reported
@santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.
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David Waters
(@davidwaters79) reported
from
Knutsford, England
Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩
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Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.