Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 11/23/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • deb_fitzgerald deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • siobhanroses1 Siobhan Rose (@siobhanroses1) reported

    @santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible

  • GTunmore Greg Tunmore (@GTunmore) reported

    @Lee_Suffolk @santanderuk Yep, me too. The app is slow, and I can't use the debit card

  • craftylilwitch Emma Frawley (@craftylilwitch) reported

    @santanderuk don't care about their disabled or vulnerable customers and are apparently having 'internal service issues' and haven't bothered to tell us.

  • hkm279 maira🖤 (@hkm279) reported

    why is the @santanderuk app not working, stressing me out

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    @hevssxx @Emwaar98 @santanderuk Yes the same problem. Thanks for responding. Glad to know it’s not just me.

  • angelcat42 Theresa 💙 (@angelcat42) reported

    @santanderuk is there a problem with the online banking app??

  • DWidnes dreams of widnes (@DWidnes) reported

    So @santanderuk closed my account without telling me why, then have not sent the paperwork that was promised on the phone to explain what is happening. Top customer service guys! 🫤🫤🫤🫤🫤🫤

  • muppling Badly-optimised primate (@muppling) reported

    From @santanderuk's junk mails: " To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don't want us to track any future emails you receive from us you can choose not to open them. " Really? REALLY?

  • Cavalieredl Rosario Di Dio (@Cavalieredl) reported

    @santanderukhelp Thanks for trying to help @santanderukhelp, I am having issues because @santanderuk has issues, with itself apparently. I would rather not share private details online. Best we talk when the chat is up again. Kind regards