Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/24/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jdaviescoates @jdaviescoates@social.coop on Mastodon (@jdaviescoates) reported

    👋 @santanderuk @santanderukhelp please fix your online and app banking so that it's possible for me to copy/ paste my secure passwords etc saved in my password manager. The current system doesn't nothing at all to improve security but makes the user experience REALLY bad #fail

  • jeandvt10 jeanette del val (@jeandvt10) reported

    @santanderuk Is your institution having problems? Why are you putting bank holds on transfers , it has been over 10 days! I have been making transfers for the past 6 years and NOW you put a hold on a 2000 euro transfer? What is happening there?

  • journeymanstev1 Steve O (@journeymanstev1) reported

    @KevinKt71 @seakerofjustice @santanderuk It’s back working now

  • Johngre80379226 John gregory (@Johngre80379226) reported

    @santanderuk Looks like it down again

  • HilaryWalls10 Hilary Walls (@HilaryWalls10) reported

    @HWarlow @santanderuk It is possible that the customer service staff member gave you the wrong information, perhaps unwittingly. I know in the past I have not always received accurate information on the telephone from organisation staff. People do make mistakes; it’s frustrating, but nobody’s perfect.

  • Jabir0o Jabir (@Jabir0o) reported

    @santanderuk Im abroad in Turkey, I've been trying to make an online payment which prompts i confirm on the app, when i open the app it give me an error message and doesn't load anything. This is just ridiculous i even told Santander that I'll be going abroad!!!!

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • JimmyCoggan Jimmy Cogg ♪♫♫♪ (@JimmyCoggan) reported

    @santanderukhelp @bancosantander @santanderuk Santander has effectively shut us down. We can't work. I want this looking into like yesterday. We are a wholly legitimate reputable UK business. 5 days with out access to our money with no explanation is simply UNACCEPTABLE.

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • Angie62932730 Angie (@Angie62932730) reported

    @santanderuk @santanderuk the mobile app is NOT working!