Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 11/27/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacquieh72 Jacquie (@Jacquieh72) reported

    @MorganBroadcast @santanderuk are a disgrace. I bank with @HalifaxBank and they are ON THE BALL with any potentially fraudulent activity. I'm so sorry your bank are not taking responsibility for this ****.

  • mags_louise Mags (@mags_louise) reported

    @krissysbooked @santanderuk It's not just Santander after reading Charlotte's thread I checked my Barclays app & I can get access to my pin if I fill in the correct details, which is very worrying if my card & phone are ever stolen together. Esp considering how easy it was for the thief in Charlotte's case

  • Moneytrainers Moneytrainers - An Adviser in Recovery (@Moneytrainers) reported

    @MoorgateMermaid @santanderuk @MorganBroadcast There more I read the article there more it seemed like an inside job with access to images and such. Big flaw in the systems, not helped by data protection regulations and policing that is off doing other things. I assume this was the Kent Online story from Monday?

  • MsGrowbag Alison (@MsGrowbag) reported

    @MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk

  • JulieMcCHS Julie McDonald (@JulieMcCHS) reported

    @MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck

  • pmaclfc Paul Mackey (@pmaclfc) reported

    @MorganBroadcast Your card PIN number is accessible via the @santanderuk banking app. Once they have access to the app they can get your PIN.

  • Erinshirley Erin Shirley (@Erinshirley) reported

    @MorganBroadcast Oh wow this is awful sorry you're going through this. @VirginActiveUK & @santanderuk should be ashamed.

  • ravisinghbeghal Rav B (@ravisinghbeghal) reported

    @santanderuk why is it taking soo long to get through to yourselves . Worst customer service ever. Even no one on the online chat service

  • laffer1 Lucas Holt (@laffer1) reported

    @mazzzdaaa @MorganBroadcast @santanderuk If I had them, I'd be leaving pronto. They clearly won't help you if something goes wrong.

  • AnasuyaIam Hallelujah Anasuya (@AnasuyaIam) reported

    @MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽