Is Santander down in Prestwick, South Ayrshire, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (50%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (11%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent Santander outage reports came from the following cities: Saltcoats.

City	Problem Type	Report Time
Saltcoats	Mobile App	one month ago
Ayr	Login	11 months ago
Kilmarnock	Withdrawals	one year ago
Kilwinning	Website	2 years ago
Kilmarnock	Login	3 years ago
Ardrossan	Mobile App	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Jade Estebanez (@jadewelshy) reported 7 minutes ago

  @santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds

• GOWISELY LONDON (@GOWISELYLONDON) reported 11 minutes ago

  @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

• Crawford Gillan. (@Ceegee603) reported 12 minutes ago

  @santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?

• Alan McGowan (@al_mcgoo) reported 12 minutes ago

  @santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.

• Adam Stone (@Rokkster) reported 12 minutes ago

  Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?

• katie (@katiedulwich) reported 14 minutes ago

  @santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?

• Georgina Huxstep (@GHuxstep) reported 14 minutes ago

  @santanderuk online and mobile banking completely unfit for purpose. Blocked account twice for no good reason so can’t use my account and local branch has closed. On hold to support for 1hr 30mins and not sorted.

• Antonio Poggi (@antoniopogs) reported 18 minutes ago

  @DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.

• MrsT (@MrsT34733492) reported 20 minutes ago

  @santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!

• Jade Estebanez (@jadewelshy) reported 21 minutes ago

  @santanderuk @santanderukhelp what the hell is wrong with you I'm having massive problems with my card I've spoken to 1 of your advisors who was no use then 30+ mins to some1 who said they'd get back to me every few mins while waiting to transfer as I suffer anxiety call dropped