Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Stockings
(@LouiseStoykes1) reported
@santanderuk what a absolute joke of a banking organisation! How can u leave a buisness for 11 weeks with access to there own account? No one to contact u say! Not in this day and age your effectively going to close a buisness with your slack buisness….
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hilary mcerlean
(@hilarymcerl) reported
@santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud
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Liz White
(@MaidstoneEditor) reported
@santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???
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The Writing on the Wall
(@elillywhite) reported
@santanderuk Do you actually have anybody working in your call centres? I am trying to transfer funds and so far I have been waiting for 49minutes....
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Nathan b
(@Nathanb10385072) reported
@santanderuk Really annoyed. Ran to your Kingsbury branch at 1:30PM to deposit money so I can pay important bills only to find the branch is closed for "lunch" when google says it's open. Ran back again for 4:15PM only to be told the counter stopped accepting cash at 3PM help!
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Andy
(@AndrewE96508026) reported
Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service
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Ruth Hill
(@RuthHillWrites) reported
. @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!
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linda green
(@lrg1954) reported
@santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.
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Dafydd Coleman 🏴
(@DafyddColeman) reported
@santanderuk absolute shite service
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Alex Cunningham MP
(@ACunninghamMP) reported
Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it will give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy