Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent Santander outage reports came from the following cities: Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Mobile App | |
| Ayr |
Login | |
| Kilmarnock |
Withdrawals | |
| Kilwinning |
Website | |
| Kilmarnock |
Login | |
| Ardrossan |
Mobile App |
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Monks
(@thisismrmonks) reported
from
Preston, England
Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.
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Bhavik Shah
(@BhavikrShah) reported
@santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.
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Mark
(@Mark850602071) reported
@santanderuk can't get cash out any ATMs, it says contact card issuer and your only branch in the city of Edinburgh closes at 3pm, absolute joke and disgraceful customer service unless unlike typing skint with bots 😡🖕
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MrT
(@MrT_1965) reported
@santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk
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Kelly
(@Kelly53939907) reported
@santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??
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Luke Ferre
(@lukeferre) reported
.@santanderuk PLEASE fix the cash machines outside your Chichester branch. It’s one thing to close at 3pm, everyone loves a half day, but my wife had to stand out in the rain with our baby trying to call your shoddy customer service (a different number to the one on your…
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.
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Sam Toboggan
(@samtobo1) reported
@santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.
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Elaine
(@ReturnToIndy) reported
@santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...
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E V Radwinter
(@e_v_radwinter) reported
@santanderuk is anyone working on your customer support line today? I’ve been on hold for over half an hour!