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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeBee39
    Lee Bee 💙💙💙 (@LeeBee39) reported

    @santanderuk clearly in either a cyber attack or major infrastructure issues! What is it? Your customers NEED to know - especially when one of your junior fraud callers said YES you are undergoing a cyber incident! Want me to post more of the call?

  • littlemore20
    Tessa Bennett #bemoretoddy (@littlemore20) reported

    @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • jmanellis
    Jordz🇯🇲🇬🇧 (@jmanellis) reported

    @santanderuk Fix your app, had issues with it and can’t access my accounts

  • aSimonDavies
    Simon (@aSimonDavies) reported

    @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

  • DavidMoss315
    Dave Moss (@DavidMoss315) reported

    @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

  • cp_ma24524562
    Chris May (@cp_ma24524562) reported

    @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

  • littlemore20
    Tessa Bennett #bemoretoddy (@littlemore20) reported

    @HWarlow @santanderuk awful to hear

  • 5arstudent
    jo (@5arstudent) reported

    @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.