Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 11/16/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hawksy_1 Adam (@hawksy_1) reported

    @MorganBroadcast @santanderuk They have to prove that you were GROSSLY negligent. From my experience, the ombudsman will side with you. Recommend reading about similar cases on their website.

  • maryglanville1 M.E.G (@maryglanville1) reported

    @MorganBroadcast ...with @santanderuk and their notes on disk, you can obtain them via a Subject Access report. They have 28 days to comply. 2/2

  • Jw_dc2 James (@Jw_dc2) reported

    I have just joined @santanderuk about a week ago. New job, "big" salary. My next pay onwards will be going there and savings account being opened was plan. However, after reading the thread on @MorganBroadcast page. I think I'm gonna just stick with Halifax. As **** as they are

  • Hopkinsonjudy Nanny Old (@Hopkinsonjudy) reported

    @MorganBroadcast I would keep writing this on Santander and Virgin social media accounts. Customers of @santanderuk and @virgin need to be warned about their horrible customer service. Good luck.

  • Paulgall88 Paul Gallagher (@Paulgall88) reported

    @MorganBroadcast @santanderuk Most modern banking apps have the pin available in the app under manage cards. If they were able to move money they probably had access to your banking app

  • comebackpaddy Jo Riley (@comebackpaddy) reported

    @MorganBroadcast God this is **** - I’m so sorry you’ve had all this stress. Nothing reassuring about anybody’s behaviour here @santanderuk @VirginActiveUK

  • Argyll68 Seánybhoy 😷 (@Argyll68) reported

    @MorganBroadcast @santanderuk are a terrible bank. They allowed Crawley Council to take 2 £600 payments for council tax despite never having lived there. The name on the Council tax was a female yet they still allowed it to happen. I had to fight them for the money back. @firstdirect 4 me now👍🏻

  • Micronet1401 Mike. 🇬🇧🇺🇦 (@Micronet1401) reported

    @MorganBroadcast @santanderuk How did they access your phone assuming it would have been PIN or fingerprint locked ???

  • minerva101 s. mary bennett🇺🇦 (@minerva101) reported

    @MorganBroadcast Awful. @santanderuk - you really need to address this

  • kegster12002 Kerry Robinson (@kegster12002) reported

    @Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.