Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/30/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AWaters_1992 Alex Waters (@AWaters_1992) reported

    @santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604

  • Rissy67__ ange postecoglou stan account (@Rissy67__) reported

    Just found out that goths STILL have human rights despite the fact they’re literal goths. Please rectify this issue as a matter of extreme urgency @NicolaSturgeon @santanderuk @ChelseaFC

  • mrsmagpietj82 Mrsmagpietj82@gmail.com (@mrsmagpietj82) reported

    @FraserGoodley @santanderuk This has happened to me for the last few wkends as well ever since my debit card was changed to mastercard debit nothing but problems, how am I supposed to get food for my kids this weekend if I can't pay for it??? Any apology for customers or compensation for the stress caused?

  • Kliff_Underson Manadono (@Kliff_Underson) reported

    @santanderuk let me spend my money on whatever dumb **** I want to I'm old enough that it's my responsibility if I waste it all on games, not yours 😡

  • emps49 Julian Richardson (@emps49) reported

    @santanderuk Problem today in Aldi unable to use contactless or manual input. Aldi cashier stated that this had been a problem for Santander cards today. Any idea why? Sufficient funds in account.

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer

  • TfL Transport for London 🚶🏼‍♀️🚴🏼‍♀️ (@TfL) reported

    @JackParkerNo1 @santanderuk 1/2 Hello Jack. We have no access to customer accounts here. I believe that it can take up to 10 working days to receive a response to correspondence sent into the customer services team.

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk please be less needy. I don’t want a customer satisfaction survey every time I use an ATM

  • tiny_minx Johanna Roberts (@tiny_minx) reported

    @santanderuk 3 different people here in Aldi and none of our Santander cards are working???

  • prejjj prej (@prejjj) reported

    @santanderuk think it’s ok to block current accounts and credit cards without warning because clients didn’t fill out questionnaires that were sent in the mail and were never received. The end of fiat banking can’t come soon enough.