Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 09/17/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KieranSmith10 KIERAN (@KieranSmith10) reported

    @santanderuk service is awful. Been waiting on some promised statements for over a week now. Holding me up buying a house now 🥴

  • VauseAustin Austin Vause (@VauseAustin) reported

    @santanderuk online payment down again for the 2nd time in less than 6 months. Time I looked for another bank I think

  • MarcChuck Marc Hall (@MarcChuck) reported

    @santanderuk Took me an hour to resolve an issue this morning. Well, try to. It’s still not resolve. I’ve actually rang 3 times trying to resolve it and put the phone down after half an hour each time.

  • iboutaris Ioannis Boutaris (@iboutaris) reported

    @santanderuk Issue hasnt been resolved. What are you doing about compensating your clients as a result of this outage?

  • CarolFl06928859 Carol Fleming (@CarolFl06928859) reported

    @santanderuk Have been trying since Saturday to make a card payment. Is there an end in sight to this issue?

  • maxgefowler Max Fowler (@maxgefowler) reported

    @santanderuk Tried again this morning and still not working! Come on Santander, this is getting ridiculous now.

  • AaronCNash Aaron Nash (@AaronCNash) reported

    @santanderuk Cards are still not working any update?

  • ollyo9 Amelia. Politically homeless.#RightToProtest2021 (@ollyo9) reported

    @santanderuk Happened to me today when ordering my shopping from Morrison’s rang Morrison’s and they couldn’t help had to use my M&S credit card in the end I needed my shopping tomorrow.

  • stokey_wayne Wayne Salt (@stokey_wayne) reported

    @santanderuk When are these issues going to be resolved? Been ongoing all day?!

  • LFoude la foude (@LFoude) reported

    @santanderuk my gf has been waiting to speak to someone to report a fraud for more than 2hours now. Brilliant customer service! It’s a joke! We have been scam by a travel agent (@lastminute_com 👀) and now the bank is useless