Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kay Slimming World Driscoll
(@kayswdriscoll) reported
@santanderuk appoling service. Your Maldon ATM took my money trying to contact you to report it and on holds for over an hour #poorservice #santander #shocking I have better things to do
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Tom Boyles
(@TomBoylesID) reported
@santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?
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Rob Baskind
(@RobBaskind) reported
@santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!
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Northern Dad
(@Northern_Dad_41) reported
@santanderuk Customer service is just horrendous. Chats on the app are closed down automatically and I have to talk to automated chatbot indefinitely. This is no way to run a bank. I'm closing my account on Monday.
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Keith Mitchell
(@Rincewind_68) reported
@tomrad124 @santanderuk Well, I wanted to change something, and online recommended I went in to a branch, doesn't mention they are all closing early. No chance when I am working @santanderuk
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Jamie
(@Peggers140) reported
Been waiting on the phone to @santanderuk for over 2 hours, customer service non existent!
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Liz Harvey
(@LizHarv26882144) reported
@santanderuk Hi, I have been waiting over two weeks for my bank card and no update! Can someone please help me?
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pubquiz60
(@pubquiz60) reported
@santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡
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Kevan Roberts
(@robbo_50) reported
@santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?