Is Santander down in Prestwick, South Ayrshire, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (60%)

2. 

   Login (14%)

3. 

   Website (12%)

4. 

   Transactions (9%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• shajeda ahmed (@shajeda1) reported 5 minutes ago

  @santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!

• Shelley Knowles (@designs22u) reported 8 minutes ago

  @santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.

• Mapsimise - Analytics By Location (@mapsimise) reported 13 minutes ago

  Send Help ...... I've been sat on the phone for 20 mins in a queue to @santanderuk and they keep telling me they are very sorry for keeping me waiting. 👿 Its ok we don't have jobs to do 😟😟😟

• Richard Norton (@NortonTweets1) reported 14 minutes ago

  @santanderuk I have multiple products with you and am in the process of switching mortgage deal from one Sant product to another. I’ve spent 4 hours on hold to you in the past 3 days and cannot get through to your mortgage dept. You virtual assistant is useless. Please help!

• Wills (@Wills_Latimer) reported 14 minutes ago

  @santanderukhelp @WeekendCandy @santanderuk your app is down and transfers.

• yorydrah (@yorydrah) reported 19 minutes ago

  @santanderuk answer the phone. You wrote to me and asked me to call. 1hr and 52 mins listening to your crappy music so far. Terrible customer service.

• Chris Fittock (@ChrisFittock) reported 21 minutes ago

  The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.

• Jen (@juniperjen3) reported 22 minutes ago

  @santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?

• Kay Hanif (@KayMHanif) reported 22 minutes ago

  @santanderuk what is wrong with Santanders mobile banking app? every few weeks crashes, can't log in, have to delete and then re-instsll app for it to work....,

• Jack Havercroft (@JackHavercroft) reported 23 minutes ago

  @santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!