Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 04/01/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent Santander outage reports came from the following cities: Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltcoats Mobile App
United KingdomAyr Login
United KingdomKilmarnock Withdrawals
United KingdomKilwinning Website
United KingdomKilmarnock Login
United KingdomArdrossan Mobile App

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Priscil19688867 Priscilla (@Priscil19688867) reported

    @santanderuk @santanderukhelp I have been on hold for an hour, online chat is a robot and of no help. Still not received a new card after 11 days having been scammed can someone get in touch please

  • Trishkil Tricia Kilczynski (@Trishkil) reported

    @santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!

  • karkarloulou Karen Louise Hearn (@karkarloulou) reported

    @santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬

  • OberonJewellery OberonJewellery (@OberonJewellery) reported

    Really fed worth @santanderuk @santanderukhelp had a cheque sent from Canade to pay in, branch very unhelpful, website hopeless, had to post it ourselves as branch couldn’t/wouldn’t help, although delivered next day took 10 days to even start progressing.

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • HilaryConductor Hilary Davan Wetton (@HilaryConductor) reported

    Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.

  • shome_bag Shome Bag (@shome_bag) reported

    @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

  • 1Petewhite Peter White (@1Petewhite) reported

    @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!

  • y8tesy Ellie Yates (@y8tesy) reported

    @santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡