Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 10/22/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • hjd1984 Hayley Davies (@hjd1984) reported

    @santanderuk your new shopping incentives are LAME! I don’t want to spend my time trawling your website for offers less than 1% cash back / new cust-only. Why not be smart and add them automatically?!! Super. Lame.

  • CeciliaDaForno1 Cecilia DF 🇺🇦 🇮🇹🇬🇧🇩🇪🇪🇺 (@CeciliaDaForno1) reported

    @santanderuk You have been a payment between accounts in my name for 4 days now. Have wastes hrs trying to get this resolved and no timeliness for when you will. I also can't access any online banking, essential as I am disabled. This is disgraceful. Pls sort asap.

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderukhelp 'Some time next week'. Fantastic service for a mistake that @santanderuk made and still haven't rectified. Not. I really don't care what you're doing, how "sorry" you are, or who now has the case; just give me my own money back!

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

  • Colebourn5 Lee (@Colebourn5) reported

    @santanderuk please can somebody message me ASAP I’m locked out my account and I need access to it asap

  • dmg2505 DMG2505 (@dmg2505) reported

    @santanderuk @santanderukhelp ....anyone there..?? When will you respond and address your customer issues, caused 100% by your failings...????

  • Gldecor Graeme Langthorne (@Gldecor) reported

    @santanderuk @MartinSLewis this is the worst behaviour from a bank I have ever witnessed the 74 year old has just had a stroke through stress and NOW WE ONOW WHY HE WAS STRESSED !!!! In august his mortgage was £2545.00 for the month WTF!!! Where’s the safe guarding where’s flag

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice