Is Santander down in Prestwick, South Ayrshire, Scotland?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Santander
Santander is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent Santander outage reports came from the following cities: Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Mobile App | |
| Ayr |
Login | |
| Kilmarnock |
Withdrawals | |
| Kilwinning |
Website | |
| Kilmarnock |
Login | |
| Ardrossan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SpinningHugo
(@SpinningHugo) reported
@dlknowles @santanderuk @MorganBroadcast If they want to bring a speculative negligence action against their customer that is up to them, but the first step should be to inform them that none of these transactions were authorised, and to require them to be reveresed. /2
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Will Rolls
(@willrolls) reported
@MorganBroadcast Sorry to hear about this. My back at @LloydsBank managed to refund the fraud to me when I got scammed - a much better service than @santanderuk who appear to be on another side (not their customer‘s)
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Lengest
(@Lengest1) reported
@MorganBroadcast This is so awful, I can't believe the boy chewing on the phone part. @santanderuk I never have or will bank with you, improve your AML processes and refund this poor lady who is absolutely NOT AT FAULT
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Michelle Singlehurst 🔸
(@miche2my) reported
@nb87120292 @santanderuk Terrible, it also doesn't surprise me. Might do the same with daughters, only took it out as was easy to do online.
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Jamesiiboy
(@jimanthony62) reported
@MorganBroadcast @santanderuk This is appalling - however the PIN number issue reminded me of a radio program I heard earlier this year. One of the journalists mentioned she knew how the scammers in this case could access PIN numbers from stolen cards but obviously didn't broadcast it - I will send you link
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Lee Baron
(@baron_lee) reported
@MorganBroadcast @antanddec are ambassadors for @santanderuk maybe they could help put a bit of pressure on them to adjust their moral compass?
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𝓒𝓱𝓪𝓻𝓵𝓸𝓽𝓽𝓮
(@charlotteukcity) reported
@MorganBroadcast Utterly shameful @santanderuk will never bank with you now! Charlotte I’m so sorry. You must feel violated and let down beyond words!
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jackie watson
(@jackie8506) reported
@MorganBroadcast What a terrible thing to happen, I hope you get refunded. I switched from NatWest to @santanderuk this week, this is very concerning, I might switch back.
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Irena 🇺🇦
(@ORIoliver) reported
@lanalon @MorganBroadcast @santanderuk After gruelling series of phone calls, and an afternoon in the bank in person, and despite being put off many times, friend got most of her £4000 returned. But far from apologizing for all the errors, bank still withholding some of the amount she lost.
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Emma Pass 🐶🚐💚🖊️📒
(@EmmaPassAuthor) reported
@helengrantsays @santanderuk Bloody hell!! Someone tried to do this to D after his details were stolen online – they attempted to buy 2 Mercedes! – and his bank (@AskNationwide) shut everything down immediately. It was a pain to sort out but we're very grateful they were on the ball!