Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/20/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SpDeLaCruz1 Claretta (@SpDeLaCruz1) reported

    @santanderuk @santanderukhelp So I've made payments from my account but not showing it being taken off my account....I take it the payments will come out when problem fixed

  • TensaIntensa Scorpiobsession (@TensaIntensa) reported

    @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

  • ConnorMelvin1 Connor Melvin (@ConnorMelvin1) reported

    @santanderuk what’s going on with cards beginning with 5356 as this problem has been going on 24 hours it needs sorting! Can someone answer me with a explanation? I’m waiting for some money to go in and it won’t go in because of this issue

  • Irontoffee Vegan Dave from Skem (@Irontoffee) reported

    @dobbo1878 @santanderuk If its skem asda.....dont use self check out. Not sure why.......they always lockout pins! Good luck. Are other peoples cards working as the other reason is if the card system has gone down

  • Jauntyboyz_Inc Eric #FBPPR, #FBPA (@Jauntyboyz_Inc) reported

    @santanderuk I am trying to finalise my Tesco order but keep getting the message that my bank cannot verify my details at the moment. When the same thing happened last week, I was told the problem lay with MasterCard and now it's happening again. Come on Santander get this sorted.

  • ievers_g George Ievers (@ievers_g) reported

    @santanderuk Need to make an online payment, when will this issues be fixed?!?

  • 1NickGedge Resurrected Cricketer 🆖 #WCAW (@1NickGedge) reported

    @santanderuk any updates on the cards issues?

  • glanyrafonwales oldmaninwales (@glanyrafonwales) reported

    @santanderuk tweeted yesterday regarding your abysmally inept customer service. Had a follow up email informing me that someone would be in touch. Despite giving you my tel no., still waiting. Couldn't make this up 😡 #appalling

  • Telgaz TERESA FINCH (@Telgaz) reported

    @santanderuk My card still isn’t working.

  • ThomasRich0 Thomas Rich (@ThomasRich0) reported

    @santanderuk Any rough estimate of how long this is going to take to fix??