Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 01/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Reezie1234 ǝızǝǝɹ zɐıɹ (@Reezie1234) reported

    @santanderuk most incompetent bank ever, block your account with no warning, 2 hours on hold, online banking blocked, branch can’t help - that’s why I love @monzo

  • KathyMartin001 Kathy Martin (@KathyMartin001) reported

    @sen_j59 @santanderuk Santander are notorious for their crap customer service.

  • jamesamatthews James Matthews (@jamesamatthews) reported

    Hey @monzo, is the Open Banking integration broken with @santanderuk? Tried transferring money twice, went through the whole process seemingly successfully but the money never moved...?

  • ThePeakyPlumber Peak Heating (@ThePeakyPlumber) reported

    Hey @santanderuk i know your lines are really busy (insufficiently staffed) and i know your web site says there's a form there (but there isn't , really is there ) Other then going into town to see the clerk is there a way you can send me the form to dispute a payment. Thanks

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?

  • Dave_Petts David (@Dave_Petts) reported

    @sen_j59 @santanderuk First Direct. I can’t fault their customer service

  • RJProduction3 Andy (@RJProduction3) reported

    Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk any possible danger anyone will EVER respond? Disgusting customer support!

  • RobRonsson Robert Ronsson (@RobRonsson) reported

    @sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.

  • JanetPayne15 Janet Payne (@JanetPayne15) reported

    Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!