Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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carmel
(@carmel61905477) reported
@santanderuk is there anyone at Santander who actually wants to help a customer?? So far the simple answer is no!!!
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colin
(@cogitator99) reported
Has anybody tried to phone @santanderuk Fraud. 3 times I called, and the line shut down after ringing for 20 to 30 minutes. When I got through several days later I was told the 3 people who told me new card was on the way or blocked were wrong, and the old card was still active.
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Ten Tiny Tweets
(@TenTinyTweets) reported
@santanderuk @santanderpb Just had to jump through hoops of fire & answer mny questions with bright lights in my face (might be exaggerating there!) to transfer money from 1 acct to another!! Keep up the good work & don't change. a) It'll slow down my spending! b) My ££ are safe!
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Dan Kendall
(@dbjkendall) reported
@santanderuk if you’re going to have someone on hold for a total of 3 hours (to resolve a problem you have caused!) can you at least make it less frustrating by not having the automated voice apologising every 15 seconds?!
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UpturnedBug
(@UpturnedBug) reported
@santanderuk the phone numbers on a recent letter don't seem to work and will only refer me to a website. How can I talk to someone to apply to borrow more on a personal loan?
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Becky
(@RHilton83) reported
@santanderuk @DisabilityGovUK @DisRightsUK As a disabled customer, I haven't been treated this badly for years. Lies, customer shaming, discrimination, being treated like scum. How can I take this further? It's making me ill. #Santander #disabilitydiscrimination
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Leaping Hare Design
(@leapinghare76) reported
@santanderuk really crap customer service just now. You’ve just hung up on an anxious 17 year old trying to reset her login info claiming you just can’t access her account details. No explanation as to why just thank you goodbye. #rude
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Emily Kavanagh
(@emkav) reported
@santanderuk hi please can you help me with an account I have that I know nothing about? I have no correspondence for this account but it’s there on my credit score as a current account. I’d appreciate any advice given
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Alfonso HdeM 🇪🇸🇸🇪🔽
(@AlfonsoHdeM) reported
@santanderukhelp Hi SantanderUk, I need help with my company account. I use Xero as accounting system and need to refresh the statement feed. It’s requesting me to have a “Security device” but I have the Connect App. Unable to contact by phone since I’m in Spain and 0800 numbers don’t work abroad
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Kerry Moyles
(@kerrymoyles) reported
Only 24 hours in to being a @santanderuk customer and I’ve had to phone them 3 times about my credit card which despite being activated refuses to be usable. This doesn’t bode well…