Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 01/09/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IestynEdwards Iestyn Edwards (@IestynEdwards) reported

    @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Someone at @santanderuk needs to sort out their customer experience while they’ve sill got customers #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Been waiting nearly a week to access my own money even after correctly answering all of @santanderuk fraud prevention questions #poorcustomerservice

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • Problematictv ♥ Stop J@bbing Children ♥ (@Problematictv) reported

    Does anyone know why @santanderuk online banking has a massive problem with @ThreeUK mobile Wi-Fi. I've put up with this for 2 years with no explanation. 10 log in attempts just to get thrown out each time when trying to transfer money. And that's on a ****!ng good day.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Got a @santanderuk bank account which I haven’t been able to access in a week due to their incompetence. Good job I don’t rely on being able to access my own money…. Oh wait!

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk do you even listen to your customer service calls? If you do, why don’t you learn from them? #poorcustomerservice

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • thejaguar007 roger48🇬🇧🕉 (@thejaguar007) reported

    @DaveAtherton20 @Barclays @santanderuk That's awful, not a democracy?

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk been a loyal customer since you bought out abbey national… not for much longer