Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/21/2025 10:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • _fadgie_ Chri55 McFadyen 🏆 (@_fadgie_) reported from Lochcarron, Scotland

    Is there a problem using #Santander bank cards at the moment @santanderuk

  • craftywing Will Allen (@craftywing) reported

    @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today

  • TheDreamSociety paul west (@TheDreamSociety) reported

    So what's the problem with @santanderuk - problems with customer cards I hear. Causing real issues for some customers.

  • Cyberwest Dr James Morris (@Cyberwest) reported

    @santanderuk Your customer service hold queues are horrenders. Terrible customer service.

  • TheDreamSociety paul west (@TheDreamSociety) reported

    @santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk

  • EmilyG_F Emily 💙 (@EmilyG_F) reported

    @santanderuk my husbands card has been declined with available funds. Waiting to talk to customer services for 1.5 hours with an extra cut off for good measure - shocking customer services.

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

  • PodzDragon Podz💙💛 (@PodzDragon) reported

    I just lost £10 to @santanderuk s bank where im at. Any suggestions on how to help deal with this?

  • RossBrowneHUFC Ross Browne (@RossBrowneHUFC) reported

    @santanderuk you contact me to make me aware of some suspicious activity on my account, block my card and ask me to call you. Been on hold for the best part of an hour so far this is ridiculous

  • BRUMSTOKIE Duncan 🇵🇸 Still Socialist Tired of Lies! (@BRUMSTOKIE) reported

    @santanderuk Has a contact line that takes hours to access then sends you down a dead line! I have money. I work! Who gave you the right to deny payment from MY ACCOUNT! I'm in credit with all accounts and the one I am tying to make payment to is a nationally recognised account!