Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 01/21/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Shanwak Shannon ☺ (@Shanwak) reported

    @santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.

  • HanXMcDonald Hannah McDonald (@HanXMcDonald) reported

    @Will_Kirkman @santanderuk @monzo Yes, that's no problem

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • greg_pell Greg Pell (@greg_pell) reported

    @Will_Kirkman @santanderuk I certainly am.... I live in Scunthorpe, which is 200 miles away from where I am at Big Motoring World in Kent, so will have to stay overnight hoping that Santander sort out their issues so that I cam drive home tomorrow.

  • imcalledsara Sara Johnston (@imcalledsara) reported

    @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown

  • scoop_se25 Scoop (@scoop_se25) reported

    @santanderuk my app is working again please Don let this be temporary

  • ben60805919 itsmacayit (@ben60805919) reported

    @santanderukhelp Seriously your extracting the urine to put it in a nice way. No solutions? Your a massive organisation with millions of people depending on your services. Nothing but problems with @santanderuk lately. Think I’m going to take my custom elsewhere. No explanation either.

  • TheRealMennox Mennox (@TheRealMennox) reported

    @santanderuk Not only did you put extra money in my account last week and then took it after 24 hours later, I cannot log into my banking due to this issue - although can confirm that contact payments (Apple Pay) work!

  • longlivelillyxo 💚❤💙💜🧡 lilly 💚❤💙💜🧡 (@longlivelillyxo) reported

    @santanderuk doesn't fix the ************* issue.

  • SamManuel12 Sam Jones (@SamManuel12) reported

    @santanderukhelp Understand issues happen, for this length of time though is ridiculous however, the fact that you haven’t arranged to contact customers via text or email to inform them & they only find out once cards are declined or via social media isn’t acceptable. @santanderuk