Is Santander down in Prestwick, South Ayrshire, Scotland?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Santander
Santander is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (42%)
-
Website (25%)
-
Transactions (15%)
-
Login (10%)
-
Transfer (5%)
-
Withdrawals (2%)
Live Outage Map Near Prestwick, South Ayrshire, Scotland
The most recent Santander outage reports came from the following cities: Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Saltcoats |
Mobile App | |
| Ayr |
Login | |
| Kilmarnock |
Withdrawals | |
| Kilwinning |
Website | |
| Kilmarnock |
Login | |
| Ardrossan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
🌈🦖Mark🌈🦖
(@MrAlgolagnist) reported
@willbelshah Wait - There are still actual bank branches open? As a @santanderuk customer it doesn't feel like it
-
Richest😎😇
(@2Win01) reported
@santanderuk Hi santander your bank network is having issues I can’t send or transfer money can you help me fix it
-
alison m
(@aj1_uk) reported
Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own
-
Kerrie Reid
(@MrsReidteaches) reported
@santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.
-
Badly-optimised primate
(@muppling) reported
From @santanderuk's junk mails: " To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don't want us to track any future emails you receive from us you can choose not to open them. " Really? REALLY?
-
James O'connor
(@jamesoconnor74) reported
@santanderuk your customer@service is shocking. My wife has been locked out of her account 4 times this week. Trying to take out savings. We promised transfer would be completed by yesterday afternoon and still nothing. This account will be@closed when money is transferred.
-
Brad
(@bmq_98) reported
@santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up
-
ADL
(@dAndyHiwayman) reported
So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.
-
she/her/lass
(@maurastierney) reported
@santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons
-
Siobhan Rose
(@siobhanroses1) reported
@santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible