Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 12/30/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zamroyal BDK (@Zamroyal) reported

    @santanderuk did a mortgage in principle on your website but I have no documentation to demonstrate you have agreed this. How can I get this?

  • 1cymruambyth2 clare l (@1cymruambyth2) reported

    @santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.

  • amesken Amy Kennedy (@amesken) reported

    @santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?

  • DavidBe41782823 David Bell (@DavidBe41782823) reported

    @TfL @santanderuk have spent 40 mins today on two occasions searching for docking stations (7 on total). Very poor logistics and really poor customer experience.

  • walker_markB B (@walker_markB) reported

    @santanderuk @santanderukhelp #switch @MartinSLewis again I’ve switched current account and had issues with not all of my payments being switched automatically- I thought this was meant to be easy ? Why are things getting put on hold?

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • commandodev Ben Ford (@commandodev) reported

    @santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.

  • SuzMcCarthy2 Suz McCarthy (@SuzMcCarthy2) reported

    And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.

  • ryanpboothroyd Ryan Boothroyd (@ryanpboothroyd) reported

    @santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.