Santander

Is Santander down in Prestwick, South Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Prestwick, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Prestwick, South Ayrshire, Scotland 02/06/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Prestwick, South Ayrshire, Scotland

The most recent Santander outage reports came from the following cities: Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltcoats Mobile App
United KingdomAyr Login
United KingdomKilmarnock Withdrawals
United KingdomKilwinning Website
United KingdomKilmarnock Login
United KingdomArdrossan Mobile App

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TetchyBitch Vikki (@TetchyBitch) reported

    @Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.

  • MD35165608 MD (@MD35165608) reported

    @AnthonyRoseSnr1 @santanderuk Exactly, too few staff, not trained properly and bad attitude. I never chose to be a customer with this horrible bank in the first place and never will be

  • graceylmao G 🍒 (@graceylmao) reported

    @santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • Rust13Suzanne TheScottishSiren (@Rust13Suzanne) reported

    @santanderuk I have been trying to return a call from your fraud department earlier and have spend about half an hour trying to get through. It would also seem that my card is temporarily blocked and I need the block removed today.

  • paulythemichael Paul (@paulythemichael) reported

    @santanderuk @santanderukhelp @bancosantander can’t believe your customer service! Switched my account to you, switch completed today and still waiting in post for online login details. Renders my account unusable. Can I get compensation for this?

  • lisajthompson18 Lisa Jayne Thompson (@lisajthompson18) reported

    Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with

  • BlingWendy Filey (@BlingWendy) reported

    @twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service

  • Tinkale85 Tina Q-Pel (@Tinkale85) reported

    @santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!