Is Santander down in Prestwick, South Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bild77
(@bild77) reported
@santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable
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Sarah
(@boo08_sarah) reported
@santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!
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Miss McAvoy
(@Miss_McAvoy12) reported
Cannot thank @santanderuk enough for their help today! Woke up to a substantial amount of money fraudulently taken from my account and the fraud team and the team at the Harrogate branch were so helpful and reassuring. The money’s now been returned- thank you for all your help!
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Joseph Singer
(@JosephS03643270) reported
@santanderuk I want open an Esaver account but I am totally confused as to how to do this online!! Your Sandi not is useless no online chat and I have been holding for 15 mins! Terrible service!
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David Stone
(@stonedg44) reported
@santanderuk Interesting email to my wife encouraging her to use the mobile app but as she doesn't have a smart phone it is not much help!
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tim paver
(@timthespark) reported
@santanderuk has your app gone down please
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Katherine Thacker
(@Katherine__x) reported
@santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.
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Adrienne Levison
(@adriennelevison) reported
@santanderuk The most appalling and disgraceful customer service. The wait time to speak to a human being is disgusting and when you do eventually speak to someone they are rude and then put the phone down on you!
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kman
(@kman2012bu) reported
@santanderuk customer service at your Colchester branch beyond diabolical
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Megan Roberts
(@megsroberts_) reported
So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp