Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/23/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rogeedisal Roger Sallows (@rogeedisal) reported

    @santanderuk why oh why have you shut the Beckenham and West Wickham branches! I want to put to business cheques in and can’t. At least sort your app so we can do it online. I can see myself leaving soon as this service is appalling.

  • Andy40928831 Andy (@Andy40928831) reported

    @Barclays Not only have you changed techpack provider to a useless company you have increased access charges around %50 how us that right @NatWestGroup @santanderuk

  • redwharf peter davidson (@redwharf) reported

    @santanderuk undoubtedly the worst bank in the world for online chat and telephone customer support. ****** bank,****** support,****** systems!

  • helen_langan Helen Langan (@helen_langan) reported

    @santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.

  • redwharf peter davidson (@redwharf) reported

    @santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!

  • CoachCurious Derek O’Riordan (@CoachCurious) reported

    @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • MissR_Y5 Miss R (@MissR_Y5) reported

    @santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?

  • NBoltNotts N Bolton (@NBoltNotts) reported

    Why do @santanderuk make it so difficult to overpay your credit card if you're not a current account customer. You cant do it on the app, cant do it on the phone automated system and cant do it online because is says to click on 3 frickin dots that arent there FFS

  • kay_carrick Kay Carrick (@kay_carrick) reported

    @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!