Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 01/16/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • paget_old Harry Paget (@paget_old) reported

    @bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*

  • pubquiz60 pubquiz60 (@pubquiz60) reported

    @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

  • glenisterd Debbie Glenister (@glenisterd) reported

    @santanderuk after 40 mins waiting you’ve just cut my 89 year old mum off. Disgusting treatment of an elderly vulnerable customer. Please contact me urgently

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp first attempt at logging onto online banking - it doesn’t work (surprise surprise) and gives me a number to call. Does anything actually work @santanderuk @santanderukhelp . No phone service, no online service , no branch service.

  • Wills_Latimer Wills (@Wills_Latimer) reported

    @santanderukhelp @WeekendCandy @santanderuk your app is down and transfers.

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • lHicksyl1 l_Hicksy_l (@lHicksyl1) reported

    @santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?

  • Richard24645065 Richard 1961 (@Richard24645065) reported

    Went to a @santanderuk branch to get money out yesterday as card stopped due to fraud.12 in front of me, took an hr to be seen,but 21 more behind me queuing.Used to be 6 tills at one time, now 3 but only 2 working.Very angry people in there. I hope I never have to go in one again

  • bobfitz1975 Bobby Fitzsimons (@bobfitz1975) reported

    @santanderuk unable to access beach services due to system failure - any reason?

  • mapsimise Mapsimise - Analytics By Location (@mapsimise) reported

    Send Help ...... I've been sat on the phone for 20 mins in a queue to @santanderuk and they keep telling me they are very sorry for keeping me waiting. 👿 Its ok we don't have jobs to do 😟😟😟