Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyt195 Victoria Thornton (@vickyt195) reported

    @santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.

  • rodwebb Rod Webb (@rodwebb) reported

    1/2 Thinking of using @santanderuk ? I started trying to transfer money from our business account to an account in our name elsewhere, three hours ago, and have spent most of that time listening to a robot apologising for their appalling customer service.

  • Zain8987 Zain (@Zain8987) reported

    @santanderuk A reminder to all customers that Santander will support fraudulent activity on your account rather than paying you back if your phone is stolen. Do not bank with them.

  • jeremym82099636 jeremymiddleton (@jeremym82099636) reported

    @santanderuk are you having problems sending texts to customers for codes? Tried all day nothing.

  • Herry_j40 Herry John (@Herry_j40) reported

    @Jimmydeeping @santanderuk inbox @drgrey_explorer for help

  • stevecawood Steve Cawood (@stevecawood) reported

    @santanderuk the mobile app only appears to be working on mobile data. On WiFi it just timesout

  • bysgumbs Byron Gumbs (@bysgumbs) reported

    Frustrating! trying to get through to your support team at the third attempt. I’m trying to make an URGENT payment and I’ve been locked out of my account @santanderuk @santanderukhelp

  • AndrewE96508026 Andy (@AndrewE96508026) reported

    Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service

  • Nathanb10385072 Nathan b (@Nathanb10385072) reported

    @santanderuk Really annoyed. Ran to your Kingsbury branch at 1:30PM to deposit money so I can pay important bills only to find the branch is closed for "lunch" when google says it's open. Ran back again for 4:15PM only to be told the counter stopped accepting cash at 3PM help!

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx