Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/18/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Exiled_Sinners Exiled Sinner 🇪🇺 (@Exiled_Sinners) reported

    @santanderuk your wait times are utterly dreadful. This is supposed rto be modern banking - but I have been ol hold for pover 25 minutes. Terrible.

  • silvajacqueline Jacqueline Silva (@silvajacqueline) reported

    @santanderuk is taking 10 days to decide if trey will “grant me” access to my own money. I won’t be able to pay my rent because Santander does not allow to access my account. Great security policy!!!

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk Hi how can I contact your customer services please as I’d like to speak with a human and not a robot! What’s the best number please Regards Paul

  • miss_AMEENARH miss (@miss_AMEENARH) reported

    @Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account

  • booby1970 nick colman (@booby1970) reported

    @santanderuk have your payment systems gone down? I’m trying to make purchases on vinted and e bay and it’s saying on both my card is invalid???

  • PhilipBennettDE Philip Bennett (@PhilipBennettDE) reported

    @santanderuk got a replacement credit card confirmed on the website go to use it and payment declined.

  • MarkHil56557728 Mark Hillary (@MarkHil56557728) reported

    @Tamchlo @santanderuk Kindly message me for help on how to get your hacked account fixed immediately!!

  • dwightd6 Dwightd (@dwightd6) reported

    @santanderuk Great bank that really look after UK Service personel, Not. What a bunch of KUNTS!

  • JAGO07669474 JAGO (@JAGO07669474) reported

    @Tamchlo @santanderuk I’ve Had this same Experience and all I got from the support was an automatic response it was lizzyroselinda_Hack_004 on Instagram Who helped me Resolved it….

  • zazuspeaks zazu 🌹 (@zazuspeaks) reported

    @santanderuk your phone line says to book an appointment to use the "simple" page on the website but it won't let me book an appointment and it's making me want to rip my hair out