Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/21/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GillyGWhite1 Gilly G (@GillyGWhite1) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.

  • AlaricHobbsArt Alaric Hobbs (@AlaricHobbsArt) reported

    @MorganBroadcast Sounds bloody awful! I hope you get some sort of justice. I also will never go near @santanderuk or @VirginActiveUK now!

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡

  • gilld008 Gill (@gilld008) reported

    @MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?

  • scrunchieshaz Shaza B 💙🌈💛 (@scrunchieshaz) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.

  • RachelBeacham Rachel Beacham (@RachelBeacham) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m sorry it’s terrible. But on the bright side it might show up cracks in the system so we can help others. The banks certainly should be more accountable. My dad was just defrauded and the banks authorized a lot of money with zero checks. keep fighting!

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • harri_millard Harri Millard (@harri_millard) reported

    @MorganBroadcast The now potential loss of earnings for @santanderuk and @VirginActiveUK is probably more than what it would have ‘cost’ them to help you out properly in the first place.

  • LagathaLothbrok Lagatha Lothbrok (@LagathaLothbrok) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.

  • Victori44392430 Victoria Berry (@Victori44392430) reported

    @MorganBroadcast @NeilMackay78 @santanderuk I’d be interested to know what banks the others use and how far their support and claims has got? I paid £100 into external cashpoint Santander years ago-money vanished (presume an inside pocket job).Eventually got £ refunded due to having kept the receipt!!! That is no evidence