Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/20/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnasuyaIam Hallelujah Anasuya (@AnasuyaIam) reported

    @MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽

  • JulieMcCHS Julie McDonald (@JulieMcCHS) reported

    @MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck

  • martin_farley Martin Farley🔰💚 (@martin_farley) reported

    @santanderuk have rejected the request to switch, saying my account is blocked. They finally answered their phone and (after 40 mins on the call) said they’d unblocked it. But bank card still not working. I feel like my account is being held hostage Avoid Santander if you can

  • SolwayShiatsu 🐾Nikki💙 (@SolwayShiatsu) reported

    @MorganBroadcast This is truly dreadful. thankyou so much for sharing this I've been less than happy with @santanderuk closing all my local branches and leaving me with a 27 mile trip if i need to use the bank, so hearing this awful lapse in security given me that final push to close my account

  • TallaHopper Talla Hopper (@TallaHopper) reported

    @MorganBroadcast @IainRWhite I spent yesterday weighing up the pros and cons of switching my bank account to @santanderuk but now am having second thoughts and will probably go elsewhere. Thanks for the heads up on their customer support.

  • Arad1el Joseph Dowland (@Arad1el) reported

    @MorganBroadcast I'm a mobile banking customer of @santanderuk , and the view pin "feature" seems to be a terrible idea

  • MsGrowbag Alison (@MsGrowbag) reported

    @MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk

  • VenousRising Legion (@VenousRising) reported

    @MoorgateMermaid @santanderuk Access to gym/lockers/phone ... seems like someone with "history" at the location. 🤔

  • djStreethawk Amateur human (@djStreethawk) reported

    @MorganBroadcast **** @santanderuk this is a terrible example of customer support and lax fraud detection. They've been on the downhill since A&L got bought, tragic as they'd been really good to us. I'm closing those accounts now, I'm finished with them.

  • Jacquieh72 Jacquie (@Jacquieh72) reported

    @MorganBroadcast @santanderuk are a disgrace. I bank with @HalifaxBank and they are ON THE BALL with any potentially fraudulent activity. I'm so sorry your bank are not taking responsibility for this ****.