Is Santander down in Poole, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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adrian wassell
(@adewass) reported
@santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!
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Amy
(@amyflitney) reported
@santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?
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Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice
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MrT
(@MrT_1965) reported
@santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?
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Benny Bongo
(@BennyBongoP3fan) reported
@MartinSLewis Funny how you always promote these bribes but then never mention nor question the woeful customer service of the bank in question eg. @santanderuk the bank promoted by your ITV colleagues Ant and Dec and your ITV bosses!
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Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress
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Lesley W
(@LesWSalesGuru1) reported
@santanderuk tried every tel number... unobtainable! Written 3 times now to advise you keep sending letters to our address for a business. Not us!! Fraud? Trying to help but getting nowhere
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Grahamkendall82
(@grahamkendall82) reported
@santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.