Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/13/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Maxine_Travis Maxine Travis (@Maxine_Travis) reported

    @radiochelsea @santanderuk Left them as well terrible bank never again 😩

  • joestevens442 joe (@joestevens442) reported

    @santanderuk does@anyone ever call Santander at a time when they haven’t got high call volumes. Clearly they never have enough staff to deal with customer queries. Why is the average wait time in excess of 45 mins Getting sick and tired of this extremely poor bank

  • Natasha30160938 Natasha (@Natasha30160938) reported

    @santanderuk my son has been waiting for his railcard for 3 weeks, still no sign of it! Great service for students, we also had to chase for a missing letter, after 2 weeks and several calls later, they gave him the ID on the phone, not a great start!

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @santanderuk CHANGE YOUR ADVERTISING AGENCY THE ANT & DEC ADS ARE BLINKING AWFUL look at HALFORDS or RAIL adverts they are EXTREMELY-GOOD

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @santanderuk 50 minutes on the phone to ask why my card is not working. Still waiting for someone to answer, time to switch banks I think

  • joestevens442 joe (@joestevens442) reported

    @santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service

  • ldp67 leighpovall (@ldp67) reported

    @santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me

  • MishaTailor Misha Tailor (@MishaTailor) reported

    @santanderuk the most disgusting service ever. I’m about to lose my dream home, because your mortgage centre can’t respond in urgent manner to an urgent query.

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk