Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/24/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mpw_ mpw (@mpw_) reported

    @Andrew_Cleave @cassyjsy @santanderuk 1/ I, stupidly, was searching by the address correctly entered! I see the Planning Dept. Civil Servants have entered the address to make it harder to find. Noted that they're playing the 'pandemic' card, as a reason to keep what has been accepted as inappropriate for the site

  • beanyman82 Ian Bean (@beanyman82) reported

    @santanderuk @santanderukhelp disappointed not to have received a response to my earlier tweet. Terrible customer service.

  • LittleLobby lisa o'brien (@LittleLobby) reported

    @santanderukhelp @santanderuk are you going to pay my stamp duty bill? Your ridiculously slow mortgage team is holding up my house move due to your mismanagement 🤬😡🤯

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp my daughter is trying to open Essentials Current Account for last two weeks (application reference number OLA20553465). @santanderuk is not helping and she is now out of pocket and I am not able to transfer funds. Please help.

  • Jacob8malik Linda Charlemagne (@Jacob8malik) reported

    @santanderuk There is a problem with your phone lines. I called twice and the call disconnected twice at exactly the same place. I was waiting to be connected someone

  • SarahCHillman Sarah Hillman (@SarahCHillman) reported

    @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

  • Bobster101Br Bobby Robinson💙 (@Bobster101Br) reported

    @santanderuk thank you for all your help NOT!!! As a victim of fraud your excuse was I do not meet the criteria for a refund. For a measly £200.00 but yet you refund people with thousands of pounds in there account not to mention my wellbeing. #disgrace

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp My daughter is trying to open Essentials Current Account for the last two weeks (application reference number 20553465). Can someone at @santanderuk urgently help as we have to transfer funds from overseas. L

  • WordMediaCo David G Boyes (@WordMediaCo) reported

    @santanderuk @santanderukhelp I still can't access my #santander app on my iPhone.

  • ProperMyGander Horace (@ProperMyGander) reported

    @exradiodave @santanderuk If you think this was an isolated incident then you're very much mistaken. Third time in the past 9 months I haven't been able to access my cash for an entire day.