Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 01/18/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Crwblyth *** (@Crwblyth) reported

    @santanderuk extremely disappointed that having been through the application process twice (because you mysteriously abandoned the first one), you’re still not doing a credit check or giving me any updates on my credit card application. Awful service

  • zetadoc Mary Church (@zetadoc) reported

    @santanderuk I am unable access my account via the App. Is there a problem?

  • SteveDunn Steve Dunn (@SteveDunn) reported

    @santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, And & Dec, or is it Dec & Ant?

  • sheldonmydat If youre gonna do - do it with passion. (@sheldonmydat) reported

    If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL

  • Pontyboy11 pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#MIOTA #ADA (@Pontyboy11) reported

    @lorrain00414525 Tried to transfer £200 to moonpay to buy something, @santanderuk @santanderukhelp blocked my online account and stopped the transfer under the guise of security. Most infuriating aspect was the **** customer care, holding for an hour on the phone trying to speak to someone 😡😡

  • MerciaRising @MerciaRising (@MerciaRising) reported

    @santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!

  • TJPaterson Tito John Paterson (@TJPaterson) reported

    @katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • AmySharrocks Amy Sharrocks (@AmySharrocks) reported

    Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/