Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Poole, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Terry (@iamedterry) reported@santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.
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Sohail Lamvel (@Lamvel) reported@santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?
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. (@Midnight_x83) reported@santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.
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Pumblechook (@pumblechook) reported@santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!
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Martin Hughes (@MartinH01846340) reported@santanderuk @TSB God help the customers. Closing all their branches.
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KrisMearns (@MearnsKris) reported@SickSide3 @santanderuk Now he’s 16, he’ll likely need photo ID more and more. He’s of working age, so good time to sort out photo ID for him. Bus pass? Rail card? Passport? He has none of these?
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Clare Wiener (@ClareWiener) reported@santanderuk I am going to be on hold until 6pm and are you then going to hang up on me for the 3rd time? I've been on the phone for over an hour in total now 🤬 what about if you have provide a ring back service?
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Pamela Christodoulou (@urmPAMELA) reported@santanderuk you’ve had my account blocked for 3 days, any chance you could get this sorted so I have access to some money?
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Carolyn Eley (@CarolynEley2) reported@santanderuk you have sloppy security procedures. Should it really take 15 minutes to try to log in?? Disgraceful service
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Aluminium Frank (@aluminiumfrank) reported@santanderuk my wife who has been with you for years is getting notifications to update her details. We have tried on the unresponsive app to do this eventually ringing the 0330 number for help.. the guy was hopeless… 🎵time to say goodbye🎵perhaps