Santander down? Current status and problems in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Poole, England

The most recent Santander outage reports came from the following cities: Christchurch.

City	Problem Type	Report Time
Christchurch	Mobile App	29 days ago
Christchurch	Website	2 years ago
Poole	Mobile App	2 years ago
Ferndown	Login	2 years ago
Ferndown	Login	2 years ago
Poole	Login	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  clowwwweeee🌼 (@littleandooo) reported 4 minutes ago

  @santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.

• 
  WOOLFIRE (@WOOLFIRE420) reported 5 minutes ago

  @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

• 
  Simon Hird (@uk08462) reported 5 minutes ago

  @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers

• 
  wadesthinkinghard (@wadethinksagain) reported 13 minutes ago

  so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"

• 
  Fred (@Fred_john_son) reported 16 minutes ago

  @simon170528 @santanderuk Seriously all this ******* moaning on twitter does **** all, just stop ******* paying. Make a ******* stand

• 
  Stephanie wood 🖤 (@stephaniewood25) reported 16 minutes ago

  @santanderuk is there a issue with the online banking?

• 
  Buyers Report (@BuyersReport) reported 16 minutes ago

  Appalled that I had to wait 37 mins on the phone to @santanderuk just to get the account and sort code I need to make a payment into my credit card. This information should be available on the website. I did not want to use a debit card to make the payment. Pretty poor show.

• 
  Benny Bongo (@BennyBongoP3fan) reported 17 minutes ago

  @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk

• 
  Unknown wonderer (@2nd_ellllectric) reported 18 minutes ago

  @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

• 
  Jack | (@31jjt) reported 19 minutes ago

  @santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk