Is Santander down in Poole, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Santander
Santander is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Poole, England
The most recent Santander outage reports came from the following cities: Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Christchurch |
Mobile App | |
| Christchurch |
Website | |
| Poole |
Mobile App | |
| Ferndown |
Login | |
| Ferndown |
Login | |
| Poole |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tirgan Saadatzadeh
(@tirgans) reported
Call to a manager”. She’s unable to make any business transactions and is incurring financial penalties from her suppliers all because @santanderuk inability to figure out why her account is blocked and fix the issue. 3 days and no remedy is shockingly poor service from a….
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nicola
(@GleannIucha) reported
@gemlav3 @santanderuk No credit given - no matter how long a good standing customer #computersaysno I’m off - now things are different they need me more
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Lisa
(@Lisa_lisa_lise) reported
@santanderuk we've been trying to get a bank statement from you for 5 weeks. You are holding up a house purchase chain. This is ridiculous. You keep saying its been sent. You're lying to your customers disgusting service.
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Mark Renton
(@markarenton) reported
@santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!
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Euan Foster
(@euan_foster) reported
@santanderuk you're customer service is terrible. Two hours on hold and noone has picked up
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderuk Hi there, i've been waiting on the phone for over twenty mins now. Waiting to talk mortgages. This is bad. Poor customer service and does look good moving forwards. @santanderukhelp
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BluntTalk
(@BluntJabber) reported
@santanderukhelp @santanderuk I need help with a re-mortgage which I’ve been speaking to someone about for nearly 2 months now. It’s like banging our head against a brick wall, we are going around in circles. I need action done asap. Who can I speak too?
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Tirgan Saadatzadeh
(@tirgans) reported
@santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…
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SamSatari
(@Samsatari) reported
@santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour
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K 💙
(@thewanderer58) reported
@santanderuk What are you giving to customer who have been with you over 20 years or do we not count?