Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/11/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (26%)

    Login (26%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Transactions (22%)

    Transactions (22%)

  4. Website (22%)

    Website (22%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    @MorganBroadcast @santanderuk can you clarify for us if any of this was true? You didn't do any of these things, did you? Thanks. And it is appalling and awful what you went through, even if you did! Your bank--omg.

  • EmskiCX Emma Clarke (@EmskiCX) reported

    @MorganBroadcast @PeterDbrash Wow, this is absolutely terrible of @santanderuk - I've been with them for years and will be interested to see if they change their stance as it's notaking me feel terribly confident in their security, fraud team or indeed humanity!

  • jimanthony62 Jamesiiboy (@jimanthony62) reported

    @MorganBroadcast @santanderuk This is appalling - however the PIN number issue reminded me of a radio program I heard earlier this year. One of the journalists mentioned she knew how the scammers in this case could access PIN numbers from stolen cards but obviously didn't broadcast it - I will send you link

  • jcduk jeanette davis 💙 (@jcduk) reported

    @MorganBroadcast I think I will be looking for a new bank! @santanderuk This is terrible!

  • jackiecahill5 JackieC (@jackiecahill5) reported

    @PatrickNeylan @santanderuk Every single time I call my telephone banking service they push this on me. Every single time I say- nah, I like talking to people. I don't understand "apps" and I don't care! #luddite

  • HelenMccoll helen mccoll (@HelenMccoll) reported

    @MorganBroadcast Terrible support from @santanderuk Hope you get things sorted

  • charlotteukcity 𝓒𝓱𝓪𝓻𝓵𝓸𝓽𝓽𝓮 (@charlotteukcity) reported

    @MorganBroadcast Utterly shameful @santanderuk will never bank with you now! Charlotte I’m so sorry. You must feel violated and let down beyond words!

  • A4R0N_J0HN50N AJ (@A4R0N_J0HN50N) reported

    @MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted

  • willrolls Will Rolls (@willrolls) reported

    @MorganBroadcast Sorry to hear about this. My back at @LloydsBank managed to refund the fraud to me when I got scammed - a much better service than @santanderuk who appear to be on another side (not their customer‘s)

  • BretsTypeWriter 🚀 BretsTypeWriter 📚 (@BretsTypeWriter) reported

    @sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.