Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/16/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jumelle1 cathy callery (@jumelle1) reported

    @santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.

  • paulc9048 Paul Cooper (@paulc9048) reported

    @santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?

  • cdlandim cristina landim (@cdlandim) reported

    @santanderuk @santanderuk Solve the issue rather than run away from the user problem!

  • SaxenaRichaa Richa Saxena (@SaxenaRichaa) reported

    @santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?

  • weaniejeanie53 LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺 (@weaniejeanie53) reported

    @debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.

  • kdwares Karen Wares 💙 (@kdwares) reported

    @VirginMoney Switch to @santanderuk @Katathenty little point banking with them when you can't access your money online and the nearest bank is 110 miles away.

  • douglaslees1 Douglas Lees (@douglaslees1) reported

    @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.

  • iPilates iPilates Tracey (@iPilates) reported

    Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬

  • philamstrong67 Philip Armstrong (@philamstrong67) reported

    @santanderuk @santanderukhelp I just called 0800 917 9170 for help only to be immediately hung up on after 20 mins on hold - any chance you could tell me what number I should call instead?

  • slowlygettingby Samantha Guy (@slowlygettingby) reported

    @santanderuk 55 minutes on hold currently and counting. My card is blocked and I’m unable to get through, every time I try to call I’m kept on hold for 30+ mins! Online no help and branch directs me to phone. How am I supposed to solve this?!