Is Santander down in Poole, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (36%)
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Mobile App (36%)
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Login (23%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Elis
(@motcraw) reported
@santanderuk you have the worst customer care in banking I’ve ever come across. Never had such a hard time setting up an account. Ridiculous
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Gordon K Potter
(@oshititsgord) reported
@santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!
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1st Choice Plumbing
(@MoPlumber) reported
@santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.
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JD Moran
(@j_d_moran) reported
Gotta love calling @santanderuk and having to speak to an awful Tory boasting about the inept and ineffective handling of the cost of living crisis
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⭐️
(@happy_mummy) reported
@santanderuk have lost a much needed cheque and after 3 (very long) held calls we are none the wiser. No-one able to help us do something! And no handler knows what to do. Zero customer service. Zero.
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Better call Paul
(@globelimper) reported
@santanderuk customer service really is appalling. 15 minutes on hold populated by attempts to stop the call followed by having the phone out down on me. Start again.
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ruth derbyshire
(@ruthyderbs) reported
@santanderuk what is going on with student accounts? My daughter still hasn’t received rail card despite 3 different phone calls - being on hold for 40 mins/ passed from dept to dept/ being cut off? System is broken! @MartinSLewis
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S 🇬🇧🏴
(@SiGan85) reported
@santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.
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Dan
(@dandreews) reported
@santanderuk @santanderukhelp Been on hold for over 2hrs. Get through and give my account number only for the call to cut out. Lucky enough for this to happen to me on Saturday too after being on hold for over an hr then. Received no call back on either occasion. Terrible service
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Darren Smith
(@darrensmithmda) reported
@santanderuk Appalling Customer service from @santanderukbiz @santanderuk restricted our business account and dont have the decency to speak to us. I have been trying to get hold of the team for more then 10 days and I keep being told that the back team will call, they have not