Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/10/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaviidae_UK Gavia Immer (@Gaviidae_UK) reported

    @santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.

  • nicolamoore13 nicola moore (@nicolamoore13) reported

    @santanderuk I have been with this bank four years . tryed so many times to get my 16 your old a bank account. nope was getting no were . use asked for brith certificate an passport took it all down to shop still couldn't do it got letters I had still nothing tryed on line an no .

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!

  • YShedopova yulia shedopova (@YShedopova) reported

    @santanderuk virtually impossible to make a profit since they slashed all the rates. OK if you are as wealthy as Ant and Dec though.

  • InnTooned Tooned Inn (@InnTooned) reported

    @TheSplendidFox @santanderuk I switched to the COOP , not a fancy high street bank , but they seem customer friendly.

  • MAGAMag32308350 I am Ubiquituos (@MAGAMag32308350) reported

    @santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.

  • Jimmybogeyman James James (@Jimmybogeyman) reported

    @santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander

  • MrDC_Harrington David Harrington (@MrDC_Harrington) reported

    @santanderuk No thanks. From my partners recent experience with you, even she concluded that @NatWest_Help are a step above your dreadful service. And this is saying something following the experience I’ve had with them. Just cannot be bothered changing.

  • Rawle74 V (@Rawle74) reported

    @santanderuk unable to process international payments at weekends. At risk of missing out on a property having tried to transfer only £5k at 2pm Friday. Missed the cutoff apparently. ‘should’ process tomorrow, likely too late for us. Terrible terrible bank @santanderukhelp

  • OrAlwaysNapping AlwaysThinking (@OrAlwaysNapping) reported

    @santanderuk We used to bank with you but one month you sent our statement to another customer and we received another customer’s. When I called to complain, the breach was acknowledged but not taken seriously.