Is Santander down in Poole, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Leif Jerram
(@LeifJerram) reported
@santanderuk what a shambles of a bank. 0 customer service. Website from the 80s. Call times of 1 hr + (haven't actually had time to stay on phone longer than an hour with no answer...what with having a job and all)
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Frances
(@FrancesKoneill) reported
@santanderuk Could you please tell me wht after 2 hours online and by phone no one can issue a card
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Zoe
(@zoeisbored) reported
@santanderuk seem to have zero support staff on call today...
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Mrs M
(@HeadOnTheHill) reported
9 days without access to my @santanderuk accounts. 9 days of listening to their hold music and not getting through to anyone. Today I can finally make it into one of their banks - half term and can therefore make their inconvenient hours. New bank recommendations welcome…
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Patrick Fullerton esq. 🇮🇪🇬🇧
(@OirishPatrick) reported
@santanderuk appalling service from you. Booked an appointment and was given one for March 1st. Now get a call and say it has had to be cancelled. Next available 29th. It is easier to get a GP appointment than from you lot. I'm sure if I owed you money you'd be banging on my door
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Sue
(@Sue62892930) reported
For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk
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emma broadhurst
(@emmabroadhurst1) reported
i have no idea how anyone gets any answers that are helpful from banks especially @santanderuk - must be the most infuriating customer support I have ever found. If you are elderly or need some additional support good luck! Its impossible with @santanderuk
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The Autistic Scribe
(@AutisticScribe) reported
I am putting together an article for publishing following a report of you not allowing access to your services for people who have a disability which prevents them being able to use a telephone, @santanderuk @santanderukhelp. Would you like to make any comments for the article?
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Olivia Pope
(@Livsworld_GH) reported
@santanderuk I need urgent support to claim the bereavement funds from your bank. It has been several months and I’m not receiving the support I need to release the funds I am owed. I need urgent help PLEASE!!!
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john murphy
(@johnaze) reported
@santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.