Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 01/02/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp This has been going on for 3 hours…. We are in the security line now with it ringing out and no one picking up the phone WTF @santanderUK

  • perspolis6611 perspolis66 (@perspolis6611) reported

    @NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk u need to be embarrassed by your service …. Been on hold 2 hours cut off by yourselves …. Now told I have 15 mins for someone to pick the phone up passed first phase of sercurity …. This is appalling

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk is your website working? Everytime I try and do anything it kicks me back to the log in page.

  • _Andrew_Fyfe Andrew Fyfe (@_Andrew_Fyfe) reported

    @tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!

  • emmettcoop1 Emmett (@emmettcoop1) reported

    @santanderuk waiting another 30min to unblock card. Shocking my partner is vulnerable and stuck in middle nowhere with no money and no access to her card..Sort your phones please!!!!

  • SeparatistVegan The Vegan Separatist Ⓥ (@SeparatistVegan) reported

    @santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.

  • darylcollinson1 daryl (@darylcollinson1) reported

    In November I paid 5.84% and someone who paid you a monthly fee paid 5.10% . They now pay 10% and I pay 25%. We both have the overdraft with you @santanderuk how is it ethical to charge one customer 15% more for the same service

  • shedgalore Clive Darken (@shedgalore) reported

    @santanderuk Couple f rich guys advertising a bank with not so good customer service.