Is Santander down in Poole, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Poole, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sinrg
(@SinrgSound) reported
@santanderuk @bancosantander Your credit card purchase interest charging tactics are deliberately designed to cause your customers to fail!! Even your support agent used the word "tricky to calculate". @financialombuds
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Treborapp
(@treborapp) reported
@toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.
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Shawn Marston
(@WarningZ_iOSApp) reported
@santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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B Beyond magazine
(@BBeyondmagazine) reported
@HSBC_UK Personal account. One of our readers has reported that your #Wimbledon branch has apparently refused to provide them with a letter. Please check. Our reader has since gone to @santanderuk for the letter and you've likely lost them as a customer. Perhaps you don't care?
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Luke Walker
(@Walks_Luke) reported
@santanderukhelp @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Kelly Hall
(@sleepypatronus) reported
Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare
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JoHo
(@jonny5068) reported
Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.
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Matthew Sparkes
(@Sparkes) reported
I've had 4-5 bank accounts fraudulently opened in my name in last couple of years. Getting it sorted is like pulling teeth, and banks act as if it's not their problem. It's even happened twice at @santanderuk. And trying to report to police via @actionfrauduk is painful.
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Borneoboy
(@Borneob42763278) reported
@santanderuk @santanderukhelp PLEASE FOR THE LOVE OF ******* JUPITER PICK UP UR ******* PHONES. YOU CALL ME AND THEN EXPECT ME TO WAIT IN THE ******* LINE WITH A DUMB ***** TELLING ME TO HOLD EVERY 5 SECONDS. IF YUOU CAN'T PROVIDE THE SERVICE THEN ******* GIVE MY MONEY BACK. APE