Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/12/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_Public78 joe public (@Joe_Public78) reported

    @santanderuk hi despite calling twice including lodging a formal complaint, I’m still unable to access my accounts after being frozen by yourselves. I was told it could take up to two days, it’s been 3 and still no sign of this being resolved.

  • HollyWimbridge Holly Wimbridge (@HollyWimbridge) reported

    @santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest

  • JoyPritchard71 Joy Pritchard (@JoyPritchard71) reported

    @santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help

  • karlim00 Karlim00 (@karlim00) reported

    @santanderuk @AskPayPal I've never had a problem with @AskPayPal and i've been using them for pretty much a decade? It's pretty obvious that i'm not messing around and i've had 1000s of fine payments. Worrying because I use it for streaming.

  • chaarleypop charley (@chaarleypop) reported

    second time I have deposited money into my @santanderuk account on their machete and it has swallowed money bank wasn’t open so I couldn’t ask for help do better please !!

  • fantasypgatour fantasypgatour (@fantasypgatour) reported

    @santanderuk to know the situation I am in and the lack of doing anything on Santander's end despite me explaining this situation to what must now be at least 6 separate individuals at the company. This business is sick in my opinion just let me access my money please!

  • AmandaGado Amanda Gado (@AmandaGado) reported

    @santanderuk Bank account locked and now 35 minutes on hold waiting for help! What am I supposed to do. My nearest branch is miles away

  • rob22752211 rob (@rob22752211) reported

    @santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp

  • richcrash3109 :) (@richcrash3109) reported

    @santanderuk please can you follow up on an investigation on my credit card account being done by the back office? Customer services gave me reference number 027445879 but heard nothing - no text updates as promised. Please chase this up. Sick of waiting on the phone. Thanks.

  • SgtMakepeace Harry Makepeace 🇬🇧 (@SgtMakepeace) reported

    @santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.