Santander status: access issues and outage reports

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poole, England

The most recent Santander outage reports came from the following cities: Christchurch.

City	Problem Type	Report Time
Christchurch	Mobile App	2 months ago
Christchurch	Website	2 years ago
Poole	Mobile App	2 years ago
Ferndown	Login	2 years ago
Ferndown	Login	2 years ago
Poole	Login	2 years ago

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JayO (@jboixo4) reported 7 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander

• 
  Peter Oakley (@agentoakley) reported 7 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Niall KC Fraser (@EvoNeo32i) reported 8 minutes ago

  @santanderuk really are letting me down. Due a refund after paying off old car. Over a month to get it but it was short. Contacted them and they apologised for THEIR mistake and said it would be in my bank within 3-5 working days… that was 17 days ago and still no refund.

• 
  Wayne Green (@wayneogreeny) reported 9 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈

• 
  RachT234 (@RachT234) reported 11 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  Donna Webster (@donnataylor7) reported 11 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  Cevat Cam (@erkul_cihat) reported 15 minutes ago

  Despite this, £40 was charged on June 15 and £50 on June 16 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderuk @santanderukhelp – please investigate and assist.

• 
  Diablo (@ARRelectech) reported 16 minutes ago

  @UltraDane @santanderuk and all other banks who do this - you are a joke and should be fined millions. Its HIS money, **** all to do with you. I'd find a bank that does let you do what you want with your own money and ditch these parasites - even for worse benefits

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.

• 
  Oasis (@Oasisrvti) reported 18 minutes ago

  @santanderuk every time I go through your tweets I am more disgusted because I see there is more things that you were doing that it’s just absolutely outrageous from cancer treatment to no disability access to people not being access their funds and not be able to get treatment