Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 12/13/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • janelanario jlan (@janelanario) reported

    @santanderuk do you care about customer service any more? Waiting in a queue for your hidden counters to simply pay in a cheque as machines don’t work. At least 4 ‘greeting’ staff floating around doing nothing. 2 people serving at counter. Baffling

  • CalmerCopy Leanne de Araujo (@CalmerCopy) reported

    Banks, whether you love or loathe them which are your favourite bank accounts? I'm looking to switch across from @santanderuk as I keep having unnecessary errors with my accounts. I have an account with @natwest and @monzo has caught my eye though I'd love to hear your thoughts

  • smallpersonn smalls (@smallpersonn) reported

    @plop229 @santanderuk All my local ones have been closed down 😩

  • vespa2222 Ilikefilmme (@vespa2222) reported

    @santanderuk Hi is there an issue with sending out bank statements. Told three times to wait then it was raised & it still has not arrived.

  • SeeItSayItDoggo 🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported

    @manzanotti @santanderuk @TfL There is a technical reason why it's physical cards only from when it used to be "£2 for 24 hours of unlimited 30 min rides" - in the same way you have to tap in and out with the same device on the tube, it would charge you £2 again. It's less of a problem now it's pay per ride.

  • ANorthLondoner a north londoner (@ANorthLondoner) reported

    Just had one if those situations with a company (specifically @santanderuk and their mortgages) where their policy means that they’re being completely unreasonable and inflexible. Just causing a customer unnecessary additional stress.

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Re last tweet Because of the appalling service I now want to close the account they initially opened but can’t! Can’t speak to anyone because I haven’t got an online ID because I haven’t reached that stage. All I wanted was to transfer an existing ISA.

  • Graham_________ Graham Parker (@Graham_________) reported

    @santanderuk Hi, where have you hidden the red "Chat" button on your website?

  • bimbos4real ****** (@bimbos4real) reported

    @aldiwhereisit @santanderuk So sorry about that, Try reach out to Dream_hacks02 on IG or text +1 (325) 268‑1807 his reliable, instead of waiting for automated text from support team which won't help

  • SeeItSayItDoggo 🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported

    @manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess