Santander

Is Santander down in Poole, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Poole, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Poole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Poole, England 02/18/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @DownByTheOcean2 @santanderuk I was just saying the app is not working and I get rude reply 🙄

  • NicholasGladst1 Nicholas Gladstone (@NicholasGladst1) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk Explains why app not working, right pain but guess happens.

  • JediUcl Jedi Ucl 🇬🇧💚🎮 (@JediUcl) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam I keep getting the same error problems too, hope it's fixed soon pĺease.

  • JaneatABC Jane Iley (@JaneatABC) reported

    @santanderuk can someone please advise me how I can make contact with you URGENTLY. I cannot log on and your ‘digital assistant’ cannot help. All I need is a phone number

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @davidhillfm @santanderuk Seriously I’m just sayin the app not working that’s all go away

  • KittyCointreau Cat Davies (@KittyCointreau) reported

    God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!

  • TimothyAlcock TimothyAlcock (@TimothyAlcock) reported

    Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk