Santander

Is Santander down in Perth, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Perth, Scotland 10/19/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (30%)

    Website (30%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • acemsdavis1 susan (@acemsdavis1) reported

    @santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!

  • jdmow John Mowbray (@jdmow) reported

    @santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk i had to leave the call after 37 minutes on a telephone queue. Santander saving money on staff, that IS CRAP service. Yes a crap service where in the queue they dont even tell you how long is left or your position in the queue.

  • LucyB95CB LucyB (@LucyB95CB) reported

    Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?

  • _knittingtopia 🧶Carol🧶 (@_knittingtopia) reported

    Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk been trying to get hold of the help desk for 45 mins and still holding. WTF is going on?????

  • rufussmith101 Emma (@rufussmith101) reported

    @santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service

  • edison_goff Edison Goff (@edison_goff) reported

    @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem

  • maksympt1 Maks Petrenko (@maksympt1) reported

    @santanderuk why do you block my account access when I'm transferring money to another bank account of mine? I can't reach your security team via phone, your online bot doesn't understand "blocked access", your branch can't fix the problem either. Traditional banks are a joke...

  • AntRGreen Anthony Green (@AntRGreen) reported

    @santanderuk are you aware that it is impossible to get a digital statement for your savings accounts?! If you want one, you have to have it posted to you. That is unbelievably crass and a complete waste of the planet!! Why the hell is that the case?!