Santander

Is Santander down in Perth, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Perth, Scotland 12/12/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care

  • 1977pandora Jacqui SmethurstTodd (@1977pandora) reported

    @santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2

  • dianepar Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported

    @santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

  • amyflitney Amy (@amyflitney) reported

    @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

  • hoodedpigwoman hoodedpigwoman (@hoodedpigwoman) reported

    Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?