Is Santander down in Pershore, Worcestershire, England?
Some problems detected
Users are reporting problems related to: mobile app, login and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pershore, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Pershore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Santander
Santander is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Truth Hurts
(@onlyspkthetruth) reported
@santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?
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Malcolm McNeill
(@marmcneill) reported
@santanderuk over 30mins on the phone queuing to get my account unlocked. Not a great way to treat a new customer!
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Andrew Pearson
(@AndrewTP94) reported
@santanderuk I've confirmed to you over the phone that transactions in Amsterdam are genuine and you're continuing to block me from withdrawing money from my account. I need to pay for my hostel this evening!
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Shelley Knowles
(@designs22u) reported
@santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.
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yorydrah
(@yorydrah) reported
@santanderuk answer the phone. You wrote to me and asked me to call. 1hr and 52 mins listening to your crappy music so far. Terrible customer service.
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Richard Norton
(@NortonTweets1) reported
@santanderuk I have multiple products with you and am in the process of switching mortgage deal from one Sant product to another. I’ve spent 4 hours on hold to you in the past 3 days and cannot get through to your mortgage dept. You virtual assistant is useless. Please help!
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Dave T-W
(@davoloid) reported
@TfL the @santanderuk Cycle hire system is borked at the moment. Wouldn't release bikes the other day to my key, login system struggling this morning and indicated I'd been charged anyway. Today took 2 goes to unlock both times. Now website just showing internal server errors.
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Jen
(@juniperjen3) reported
@santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?
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AlexEmmett
(@AlexEmmett123) reported
@santanderuk what is the customer service number where I can get through to a person not a machine ?
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Matthew Russell
(@iam7cool) reported
I couldn't make this **** up So I've spent 30mins in a queue at @santanderuk for them to tell me they can't do anything other than phone the number I did and also sit in the at least 45min queue before we can start to sort my problem out. What ********