Is Santander down in Paignton, Borough of Torbay, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Paignton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Website (20%)
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Transactions (11%)
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Login (11%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Esposito
(@Nikolas88) reported
@santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work
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Chris Knox
(@chrisknoxshow) reported
@santanderuk Card keeps getting declined and there is plenty money in account. It works eventually but there is clearly an issue with you system.
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George
(@EXHAUSTEDPOA) reported
Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.
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Caz Humphreys 🌳💚🍀💚🌳 #3.5%
(@CazHumphreys) reported
Have just used the telephone banking service to ask @santanderuk @bancosantander what their performance is on ethical and climate issues is like
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Mark Wiltshire 💙
(@_markwiltshire) reported
@santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!
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Andy Brown
(@lunchie) reported
@santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!
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Heavenly Reid
(@miss_heavens) reported
@santanderuk Hi, my mum is having trouble accessing her app. Is there a reason why Santander’s banking app is not working?
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James Murphy
(@JamesMurphy767) reported
@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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gareth mills
(@garethmills_) reported
@santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.
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Bloop
(@TheBloopster) reported
@BarclaysUK passed to Customer Services from Bereavement Team. Been on hold for 1hr 5mins so far. Congratulations you are now worse than @santanderuk