Santander status: access issues and outage reports

Problems in the last 24 hours in Oswestry, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Oswestry, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry Donald (@Hengen96) reported 3 minutes ago

  @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

• 
  Emma Clayton (@Miffy45) reported 3 minutes ago

  Atrocious customer service @santanderuk!!! actually in shock. No phone banking bc covid, no in branch appts until December, website broken, only option to talk to a person is waiting on hold for over an hour, whilst my money is on 0.02% interest, wonder why they don’t give a ****

• 
  Jeff Pratley (@Pratjeffley) reported 4 minutes ago

  @santanderuk can someone dm me, please? I'm a customer trying to call you, chat with you online, find an appropriate email address etc. and nothing seems to get your attention...

• 
  Woopdiddywoop (@returns24612) reported 14 minutes ago

  @santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult

• 
  Marvellous Sovia (@OnkellSov) reported 15 minutes ago

  @santanderuk experiencing terrible service with santander can someone DM me from the team.

• 
  TheGirlWhoTakesPics (@girlwhotakespix) reported 16 minutes ago

  When your mortgage documents were late by a week because of MHealth problems, and @santanderuk knock you back on the offer , so now we’re having to sell and it’s caused us to fall out, beyond heartbroken and Empty 😫 so stressful feel so Poorly

• 
  Steven Wade (@familylawspec) reported 16 minutes ago

  @santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?

• 
  fidoanddaisy (@fidoanddaisy) reported 18 minutes ago

  @santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬

• 
  Dan Worth (@DanWorth) reported 19 minutes ago

  The @santanderuk cycle app has been broken for entering card details for about two months. Told @TfL and there are numerous complaints on social media but still broken. Another boost for the electric scooters and bikes.

• 
  Tim Jackson (@Tim__Jackson) reported 24 minutes ago

  @santanderuk is there a problem with the online banking server ... I can't seem to log on 🤔