Santander

Is Santander down in New Milton, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in New Milton, Hampshire, England 12/04/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bengomori 🦦Ben Gomori / G. Markus🦦 (@bengomori) reported

    @santanderuk still having problems in Chrome on my business account. Whenever I go to the access payees screen it just goes blank. I’m not accessing from a bookmark…

  • topvillafan D A V I D D A V I D (he/him) (@topvillafan) reported

    Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.

  • Iamlucy_loo Lucy Fenton (@Iamlucy_loo) reported

    @santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.

  • elleturpitt Elle Turpitt (@elleturpitt) reported

    Nothing confirms switching bank from @santanderuk was a good idea like trying to query why I have been charged for overdraft multiple times, getting disconnected while on the phone, chat message not loading because of a request to rate the help I received, finally getting...

  • Saramaf Sara Mather (@Saramaf) reported

    @santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp

  • tomfooled James Moore (@tomfooled) reported

    Getting increasingly frustrated with @santanderuk - unable perform transactions online and no chat or phone customer service agents available, nor can they help me in branch. A global financial institution should have ways of actually performing financial transactions!

  • Bryan_1973 bryan joyce (@Bryan_1973) reported

    @santanderuk 2 hours on the phone (and counting) to get a payment cancelled to a vendor that failed to deliver. Also tried using your form….but that wont accept the format of the emails I have. Why,are you making this so difficult? Time to find another provider! Terrible

  • tesssummers98 Tess Summers 🇬🇧🇮🇪 (@tesssummers98) reported

    @robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money

  • CWashingtonSare Chris WashingtonSare (@CWashingtonSare) reported

    So @santanderuk has hit the ground running trying to win the worst customer service award for 2022. On hold for over an hour and 10 mins and no indication of the wait times. @santanderukhelp

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @santanderuk what a joke!!do you actually have any staff working today! I called at 8.00 am call was answered then transferred the wait was so long you cut me off & now I’m on hold again…… trying to send Ute a house purchase !! Diabolical