Santander

Is Santander down in New Milton, Hampshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in New Milton, Hampshire, England 12/02/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilRPerry Neil Perry (@NeilRPerry) reported

    @santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help

  • hiyaitsfiona Fiona Purchase (@hiyaitsfiona) reported

    @tartan1314 @santanderuk 1 hr and 40 mins! That's awful! I guess, when this is over, changing banks might be on your agenda. People clearly aren't their priority.

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderukhelp No. The number on the back of the card said you were closed . Absolute digesting service! @santanderuk

  • PabloPicasso_ Tim Smith (@PabloPicasso_) reported

    @santanderuk just to warn you and your customers that a scam text message is being sent out to people with a link taking you to “review-consent dot com” This has a login page on it. I just received it but have no account with you.

  • Togs100 Paul Teague (@Togs100) reported

    @bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service

  • danielmorrell88 daniel morrell (@danielmorrell88) reported

    @santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke

  • gonetillamclear P (@gonetillamclear) reported

    @santanderuk worst bank! I’ve been on hold for 2 HOURS!! WHAT KINDA SERVICE IS THIS????

  • willsines Nigel Willson (@willsines) reported

    @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.

  • KJVilla88 KJ Villa (@KJVilla88) reported

    @santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.