Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/13/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • YxhyaLFC Yahya (@YxhyaLFC) reported

    Why did u block Coinbase now I’m switching banks for sure @santanderuk

  • waqp12 alison gregory (@waqp12) reported

    @gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • CoxandClan Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • AHScrackers Gemz (@AHScrackers) reported

    @santanderuk hello. My partner semt money to an account that has been closed down, last Friday morning. How long will it take for the money to come back to his santander account please??

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????

  • MrWusPigs Mr Wu’s Pigs (@MrWusPigs) reported

    @gatwardian @santanderuk Yep. Couldn't make payment in supermarket. Clearly Santander are having problems but just not admitting it!

  • BlingWendy Filey (@BlingWendy) reported

    @twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service

  • rachii27 Rachel McGinley (@rachii27) reported

    Why is @santanderuk @santanderukhelp so useless. Need to contact my bank yet no way to talk to a person on the online chat and no email address… some people work and can’t sit on the phone for an hour to solve the issue. Why doesn’t anyone have email nowadays?

  • TrickySmall Richard Small (@TrickySmall) reported

    @santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.