Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!
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Ian Riley
(@ianrileyENG) reported
@santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m
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Fishfinger Creative Agency
(@FishfingerMe) reported
@HenryPryor @sharivahl I could get into any @santanderuk online banking account in under five minutes with the items that somebody would leave in a gym locker. I have an ongoing complaint with them over this matter but they have been terrible in dealing with it.
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who is refusing to allow me to withdraw money from the account.
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Jane Stokes - Photographer 💙
(@janestokes13) reported
Thank you to everyone for your support. Advice from @VirginMoney was the write to them & include a Certified Copy of an Entry of Death. @santanderuk & @HalifaxBank both have easy to navigate online forms to notifying them of a death of a customer. My advice - don’t try ringing
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Fishfinger Creative Agency
(@FishfingerMe) reported
@HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.
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Bernie Sutton
(@BernieSutton7) reported
@santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork
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Joneschris
(@manutdTOPFAN73) reported
Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me
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Nick Sturdy
(@theswirly) reported
@MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.
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Al W
(@AlWeb64978510) reported
@prodigalbum Adding a pin to *your sim* will stop the wrong doer from moving your sim to another device without the sim PIN. As long as you haven’t changed the setting on the messages app to show SMS on the Lock Screen this will help. Really glad I’m not with @santanderuk #lax #secuity