Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 02/17/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (25%)

    Transactions (25%)

  2. Website (22%)

    Website (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (20%)

    Mobile App (20%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Philby1976 PhilippaB - Vitorino Hilton Stan Account (@Philby1976) reported

    @lynseyhooper @santanderuk Try the 'chat with us' button from your online account, that seems to be working (bot first).

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • SinclairSammy Samantha Sinclair (@SinclairSammy) reported

    @santanderuk just want to say I just spoke to a lovely woman at customer services and she was very friendly and very helpful and even resolved my problem! Thank you!

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Disgusting!!! Did you get it back!? I've had 4 accounts WIPED! funny thing is @santanderuk allowed the scammer to do around 80 transactions!! And didn't even flag it!!? Awful!!!

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lynseyhooper @santanderuk They hoping you put the phone down

  • RachelWhyte82 Rachel Whyte (@RachelWhyte82) reported

    I went into my @santanderuk branch on Thursday to provide evidence of my name change. Since then I’ve received multiple emails addressing me by my old name and title and asking how the service was. Please can you confirm my details have actually been changed?

  • yiota_demetriou Yiota Demetriou (@yiota_demetriou) reported

    @santanderuk @santanderukhelp can you help? (See thread)

  • Dotlovesature Doris 💚✌🏽🐝 (@Dotlovesature) reported

    @santanderuk trying to change my address online, I type in postcode and flat number and click continue but keeps returning to previous page, highlighting house number and house name! I only have a flat number! Help!