Santander

Is Santander down in Newmarket, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/27/2025 22:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PAULMONK MONK (@PAULMONK) reported

    @MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!

  • littleandooo clowwwweeee🌼 (@littleandooo) reported

    @santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.

  • marylavenderone mary lavender (@marylavenderone) reported

    @BizMasterP @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?

  • baggiesmach David Machin (@baggiesmach) reported

    @santanderuk my app isn't working I can't revieve or make payments/transfers

  • anaerotech AnaeroTechnology (@anaerotech) reported

    @santanderuk If you have a complaint about this bank, please make it official. Get ut registered and follow it up to ombudsman if necessary. Damaging their status may bring then down from the impunity stratosphere in which they operate

  • anandhinagaraj AnnRaj (@anandhinagaraj) reported

    @santanderuk I have set up a direct debit to pay the balance in full which hasn’t been taken. Not able to pay online as the statement is incomplete. Santander charges me every month for it’s poor service?

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    Santander website for any services keeps going around a loop ver poor service @santanderuk

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    Ah the joys of Xmas shopping. OH tried to draw out over £150 from @santanderuk cashpoint using a @Barclaycard the transaction went through, no money came out. Have been trying 3 days now to get this sorted so we can get the money we’re owed. Quick to take it slow to hand back.

  • livviloui Olivia Ellison (@livviloui) reported

    @santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?