Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Douglas Lees
(@douglaslees1) reported
@_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.
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Jane MacGregor
(@JaneMitzi) reported
@santanderuk Been on the phone for 50 mins and counting now. What is the problem? You need more call handlers?
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Paul Varney
(@silveryk) reported
@santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling
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Caroline Finnegan
(@CarolineFinneg5) reported
@santanderuk terrible service today. Second time calling today and on hold again 40 mins first time 30 mins second time and now waiting again as problem still not resolved!!
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westy.eth
(@pau1west) reported
@santanderuk 3rd time in 2 months you've locked me out of my own account. You then expect me to sit on hold for hours to fix it. You have forced me to take my personal and business finances elsewhere.
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Youngannie
(@ayoung140_ann) reported
@santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.
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Andrew Elson CFP
(@AndrewElson) reported
Awful service from @santanderuk when money is fraudulently stolen from a 16years old bank account. Won’t speak to parents even though authorisation given to do so and insist he calls himself in office hours - he can’t he is at school !!! #Returnhismoney
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Greg Dann
(@ChildofFang) reported
So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
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Leescrafton
(@Leescraf) reported
@santanderuk ridiculous trying to get through on the phone need a fraud block taking off my card and nobody answers the phone 3 60 min call still no further forward!