Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/24/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rogolex Rogalex (@Rogolex) reported

    @MorganBroadcast So sorry to hear this. It is outrageous to hear that @santanderuk does not do anything to help you and treats you that way.

  • StevieDee710 StevieDee (@StevieDee710) reported

    @bberrybeth365 @santanderuk @VirginActiveUK The very fact that they have a security system in place that has failed makes them culpable in some way. Santander sounds like an awful bank to be with.

  • clarewolfenden thegriffter (@clarewolfenden) reported

    @MorganBroadcast @santanderuk @VirginActiveUK if this happening wasnt bad enough, to not get support from you is disgusting

  • labour_lives Labour Lives (@labour_lives) reported

    @stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.

  • OuchMouse8 Ouch Mouse (@OuchMouse8) reported

    @MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable

  • ThisisL86 Laura. (@ThisisL86) reported

    @MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.

  • mrtlcombatgirl More tea? (@mrtlcombatgirl) reported

    @MorganBroadcast Firstly I am so sorry you are experiencing this - I really hope you get some resolution and answers soon. Secondly, I would never bank with @santanderuk ever again - they caused us years of problems that they instigated but refused to put right. Sad to hear they've not improved

  • CharlotteNHSRN Charlotte Jakab-Hall *BALLOT READY* (@CharlotteNHSRN) reported

    @MorganBroadcast I’m so sorry you’re going through this. I had my purse stolen in London and within 20 minutes they had spent my bank balances on each card- I was with @LloydsBank @santanderuk neither thought to question this, and neither would help to freeze my card. I was trapped in London 1/2

  • JimmyOKeefe Jimbo🚴👨‍👩‍👧‍👦💡 (@JimmyOKeefe) reported

    @JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!

  • Foxvickie2 Fox vickie (@Foxvickie2) reported

    @MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?