Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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K B
(@K___Barnett) reported
@santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?
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The Beady Eye
(@eskimozza) reported
@santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷
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🏴 The Lonely Ranger 🏴
(@Chris_Daniels21) reported
@santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService
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Erik n Erika With A K
(@Erik12354) reported
@santanderuk honestly you need to sort yourselves out, I need help urgently and I myself am unable to get through on the phones, we need 24 hour call centres for our banking, for any problem, not what currently is in operation. if you fine myself for the problem I’m not paying.
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Amy Barry
(@amyabarry) reported
Leaving @CooperativeBank because they've been awful during Covid. Thought we'd go to @santanderuk but been on hold for 30 mins and counting. Not sure start up / online only banks offer all we need... Hit me up.
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The Wanstead Tap
(@TheWansteadtap) reported
Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue
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James
(@james_jamesgee) reported
Is it just me or are Santander’s support and service standards the absolute pits!? That’s a couple of hrs of my life I’ll never get back- and problem still unresolved 🤬 @santanderuk @santanderukhelp
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🧶Carol🧶
(@_knittingtopia) reported
Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp
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JenniferZN💫
(@AllNumbersGrea1) reported
@LizChessher @santanderuk @santanderukhelp We did manage to get it sorted but it took weeks of going back and forth and getting passed around various support staff before we finally sent complaints directly to the company directors and got a more concrete answer. I share your pain and hopefully it gets sorted soon 🤞
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Nick
(@brownn2) reported
@santanderuk you’re next, you were meant to be sending me documentation to sign and return to start the charge back process over a week ago because they were ignoring me and you have also let me down!