Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/08/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (36%)

    Website (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (23%)

    Login (23%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • davepstretton dave stretton (@davepstretton) reported

    @santanderuk Hi, could you please send me a link to your corporate social responsibility commitments? Just seen that HSBC are linking with shelter charity to support homeless people, all I ever see on TV re santander is Ant and Dec who wind me up no end, thanks

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • pennylongstckng Miss Penny Longstocking (@pennylongstckng) reported

    @santanderuk seriously guys... even the NHS app runs without issue and here you are, a bank cutting customers from their money.

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @santanderuk why, oh why are your systems so ****?

  • jamie14smith james 🇬🇧💙⚽ (@jamie14smith) reported

    @santanderuk is Santander free phone down to transfer money

  • bouquetcelia Celia Bouquet (@bouquetcelia) reported

    @santanderuk Trying to help an elderly person get a sim. You won’t accept their bank details but will send a one time passcode. Send it where? I’m losing the will to live here. No mobile bank app, no phone until I get this set up !! Been on the phone 30 mins now , waiting …

  • Divya10Hirani Divya Hirani (@Divya10Hirani) reported

    Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK Personal account. One of our readers has reported that your #Wimbledon branch has apparently refused to provide them with a letter. Please check. Our reader has since gone to @santanderuk for the letter and you've likely lost them as a customer. Perhaps you don't care?

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @santanderuk Can you help? I tried to deposit cash today at 2 branch ATMs and neither would accept cash deposits. Do I have to physically go into the branch to do this?