Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/15/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (24%)

    Website (24%)

  3. Login (24%)

    Login (24%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelCarrUK Nigel Carr (@NigelCarrUK) reported

    Half an hour to pick up the phone then the girl goes off and puts the phone down on me leaving me hanging on like a ****. F**king disgraceful service @santanderukhelp @santanderuk @santander Please call me back you useless lot!

  • AndrewD27992049 Andrew Davies (@AndrewD27992049) reported

    @santanderuk 1.5 hours and still waiting for a call to be answered. I appreciate COVID but not great service. Online reps not available. Not happy

  • ProcterRachel Rachel Procter (@ProcterRachel) reported

    £485.63 plus interest for the last 11 years this money has been sat in your bank account because of YOUR error!!! Just in case people wonder why I changed banks to @santanderuk this is why. In addition to getting this money via the courts system, I’ll also be contacting

  • alexdrakat Alexandra (@alexdrakat) reported

    @novakg11 @santanderuk I was recommended to @Milli_Tech he was able to successfully regain access back to my hacked account. He even works on banned, locked accounts. I recommend him✅

  • zen_sensie zen_sensie (@zen_sensie) reported

    @santanderuk just tried to deposit cash in a machine but told it can't take cash due to covid. Can cashline machines get covid?? Surely with less branches open the machines can be boxed daily and contents stored for 5 days and actually help you customers to do their business.

  • ChentScott Natalie Chent-Scott (@ChentScott) reported

    Reported my card lost to @santanderuk a week later and no new card. Called customer service to speak to an unhelpful and sarcastic worker who told me I should have ordered a new card. Surely if you report it lost it should be automatic like every other bank!!And awful interest!

  • a_l_e_e_u S M A R T (@a_l_e_e_u) reported

    @novakg11 @santanderuk I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • KenMiller1969 Ken Miller (@KenMiller1969) reported

    @santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff

  • JodyMeredith7 Jody Meredith (@JodyMeredith7) reported

    @santanderuk The deal is we let you look after our money and you provide us with a service.santander is seriously failing to do this.your branches are closed on a sat? And now the online service does not work?????

  • KhetKti khet (@KhetKti) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours