Santander

Is Santander down in Newmarket, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/13/2025 12:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • martymcgrath84 marty mcgrath (@martymcgrath84) reported

    @santanderuk Is the app down again? It’s saying no internet connection

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Just called number on back my @Santanderuk credit card & number doesn't work, Just about sums up #Santander, They are honestly worst bank ever, I had nothing but trouble with them from the beginning (Why I just shut down all my accounts & was calling to cancel my credit card)

  • justlaura91 Laura Ward-Thompson (@justlaura91) reported

    @santanderuk can't fix my problem without going to a bank! Can't visit a bank because the bank closes before I can get there and there aren't any I can just pop out to now most of them have closed. I've now been blocked out of my online account 🤯 great 👍

  • lesley_kiel Lesley Kiel (@lesley_kiel) reported

    @santanderuk My app is still not working

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!

  • Johngre80379226 John gregory (@Johngre80379226) reported

    @santanderuk Looks like it down again

  • Grammar12267939 Jambalaya (@Grammar12267939) reported

    I have just been informed by 2 separate @santanderuk @santanderukhelp employees that they are all working from home. This was in response to me saying he sounded ******, very laid-back. I’d like to speak to someone in a call centre! Closing account now. Diabolical cust services!

  • fifigrace Fiona Grace (@fifigrace) reported

    @santanderuk Hi, neither app or online banking is working for the past couple of days! What’s happening?

  • JojogogoXx124 Joanna (@JojogogoXx124) reported

    @santanderuk Is the mobile app down keeps saying oops not working try again reinstalled it and still the same?

  • Soph_N17_90 Sophie C (@Soph_N17_90) reported

    @santanderuk are absolutely shocking don’t ever do finance with this company. Their customer service is a joke owe me over £16k and won’t process the payment even after I won my case. Looks like they’ll now be incurring court fees too