Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/12/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (37%)

    Mobile App (37%)

  3. Login (21%)

    Login (21%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kidcronx lauren furey (@kidcronx) reported

    @santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!

  • toniadamsxx Toni (@toniadamsxx) reported

    @santanderuk good morning. My new debit card is not working for online purchases. Can you please advise why this could be? Do I need to activate in an ATM or something first?Thank you

  • redged64 Ged Rodgers (@redged64) reported

    @santanderuk I have been having issues accessing the mobile app all day. Is there a glitch?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @TakeFive @santanderuk Tell that to Santander, they lock pensioners bank accounts and stop them getting access to their pensions.

  • Lauren_6489 L (@Lauren_6489) reported

    @santanderukhelp @santanderuk The problem has been resolved. #covid

  • RHilton83 Becky (@RHilton83) reported

    @santanderuk @DisabilityGovUK @DisRightsUK As a disabled customer, I haven't been treated this badly for years. Lies, customer shaming, discrimination, being treated like scum. How can I take this further? It's making me ill. #Santander #disabilitydiscrimination

  • __Marmite__ AllBladesArntWe (@__Marmite__) reported

    Is anyone working @santanderuk FRAUD line??? Trying to get through for over an hour yesterday, 45 minutes so far today and still no one answering.

  • JWHW69136651 JWHW (@JWHW69136651) reported

    @economistimpact @santanderuk Missing an aggregative balance sheet within a legalized institutional frame and a full regulated mobil functional market for endogen distribution in this regard makes the whole issue to a disaster and a lie.

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk

  • ameIiashcps justine (@ameIiashcps) reported

    @santanderuk sort you customer service out.