Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 03/28/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk

  • _markwiltshire Mark Wiltshire 💙 (@_markwiltshire) reported

    @santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!

  • Nikolas88 Nicholas Esposito (@Nikolas88) reported

    @santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work

  • twigstwt thea (@twigstwt) reported

    @santanderuk just got charged twice for an item but on paypal its saying i only paid once?? yet on santander it said i paid twice can u help lol

  • laura_shapiro Laura Thurlow nee Shapiro (@laura_shapiro) reported

    @santanderuk your app is down and I can't get through on the phone I know it is midnight but haven't you got 24hr coverage for problems?

  • RussMain99 Russ Mainwaring (@RussMain99) reported

    @santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.

  • lunchie Andy Brown (@lunchie) reported

    @santanderuk So I find one of your customers wallet on the street, with their Santander card, and you can’t be bothered to call your customer and let them know!! Great service!

  • thebenprice Ben Price (@thebenprice) reported

    One day I will be able to use @santanderuk website and do what I need to do the first time I try. Today is not that day, today I can't even log in

  • AutoInfatuation Sam Hosier (@AutoInfatuation) reported

    @DaveCurwen1 @santanderuk Unfortunately our local Santander closed down recently though.

  • datacentreme DATACENTREME (@datacentreme) reported

    @santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???