Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/25/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave68604370 Dave klomel (@Dave68604370) reported

    @santanderuk online banking is down

  • Ste8NUFC Ste (@Ste8NUFC) reported

    @santanderuk I had a current account with you last year and I left to go to first direct. If I transferred back to yourselves, would I qualify for the incentive and is there a timescale on being a previous customer where I wouldn’t be entitled to the incentive?

  • kf19801980 Karl (@kf19801980) reported

    @santanderuk can someone help me please

  • jmfdiver Jenny King 🦖 (@jmfdiver) reported

    @santanderuk Those idiots used woman face so they can **** right off

  • joaolourfonseca LorenzoFonseca (@joaolourfonseca) reported

    @santanderuk why are you not letting me make payments? I can’t reach your agents and can’t even log in to online banking. Would be nice to get someone to help!

  • iremonger Mark Iremonger (@iremonger) reported

    Spent an hour on hold and caught in customer service loops with @santanderuk today because of their dumb mobile security rules. I found @AskNationwide current account switching service a more efficient way to solve my problem.

  • HTinajane TJ Hilton 💜🤟💜🇺🇦🇺🇦🇺🇦 (@HTinajane) reported

    SERIOUSLY @santanderuk 49 minutes & still holding to speak with customer service 🤬🤬

  • WYeates Will Yeates (@WYeates) reported

    Trying to get to work but @TFL @santanderuk cycles have 1. blocked my account without any warning, 2. won't let me log in to fix it, and 3. can't take a new card on the phone due to a bug. They also 4. Can't call me back to fix it when it is fixed....

  • MLPDante1 MLP Dante (@MLPDante1) reported

    @santanderuk your phone service is **** guys i have been cut off 4 times trying to get my card working

  • lily_sausage Lily Sausage 🇬🇧 (@lily_sausage) reported

    @SwintonGroup 35 minutes and still waiting to renew policy are you trying to beat @santanderuk crap service