Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SamT97
(@SamT9707) reported
@santanderuk have you acknowledged that your online services are experiencing issues? Trying to log into my online banking on a new device but the phone authentication doesn't work. So no one can log into their online banking on a new device atm. #santanderdown #downdetector
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Keith James
(@feebster13162) reported
@santanderuk app and on line banking down AGAIN!
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Darren Evans
(@darren029) reported
@santanderuk online service is a joke absolutely woeful 🖕
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Julian Robinson
(@jrrobbo) reported
@santanderuk credit cards are an absolute disgrace. Overseas and card blocked - no one answering on customer services. Spent 45 mins on hold and the line went dead… terrible service
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Martin 🏴
(@MartinAbell17) reported
@santanderuk @santanderukhelp Shocking customer service.
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Firey Jack
(@_fireyjack) reported
@santanderuk Woeful service. Trying to report lost card since before 8pm this evening. On hold for 2h 45m and counting. Can’t use app as phone was lost also. online banking via chat bot - useless. Now have to go to bed uncertain about account security. Pitiful.
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Jane Lambert
(@nipclaw) reported
My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk why a I unable to contact you regarding my mortgage?! It's a disgrace that it's taking so long to contact you when you have made errors on my account!
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Wizmeem
(@Carmel5782) reported
@marionjemberson @santanderuk Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Hâle Denholm
(@HaleDenholm) reported
@santanderuk switch has been a shamble. All my money is in this new account which I cannot access because I’ve not been given a card yet and I can’t access online banking. Your live chat is just robots who aren’t helping and I’ve been in a queue on the phone for a very long time