Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/20/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmezeexx Zee (@itsmezeexx) reported

    @santanderuk is your app down? Every time I try to open it - it says oops sorry try again later

  • JustSIKcK ✌PsychIKcK😱G💫ss💦✌#JustSiKcK.. .🐦 (@JustSIKcK) reported

    Dear Madam's, @santanderuk Am A Customer & Want An Appointment @HeresWhy🥂 • I Want A Mortgage • Highest Yet Cheapest Overdraft Eva Given. @CosAmDefoWorThIt #HeaVensBoY • Very High But Low Interest Loan Ya May Need To "Break The Bank Safes A Bit' • InVestment On My Future

  • Valenzetti13 LolaWM (@Valenzetti13) reported

    @santanderuk Is there an issue with the app? Trying to log in and keep getting an 'oops' error message. Can't log in online as it asks me to verify through the app! Thanks.

  • Chaeth Jon Howes ʕ•ᴥ•ʔ ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇫🇷 🏳️‍🌈 🏴 (@Chaeth) reported

    @santanderuk no-one is answering your phones and your on-line chat isn't working. I have been on hold for 38 minutes trying to talk to you after going in to one of your branches and being told to call you. What the hell is going on?

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    Joy! @santanderuk Mobile App appears to be down with an "Ooops! Something went wrong!." Fine, go to the computer - "Please authenticate your log on via the App." ....

  • benjy_613 Benjy (@benjy_613) reported

    @santanderuk @santanderukhelp My elderly aunt who now lives abroad, cannot access her uk account to make transactions using internet banking and all your phone numbers seem to have been disconnected. She desperately needs to make a transfer. Please help!!

  • Angrybot73 Disgruntled (@Angrybot73) reported

    I’m really upset by dreadful decline in @santanderuk customer service. They’ve screwed up my address change

  • GrazzaD Graz🇪🇺💙🏳️‍🌈🇺🇦 #FBPE #Woke #Resist #Rejoiner (@GrazzaD) reported

    @santanderuk Hi there, my account was opened on 9th September and the switch from my last bank happened shorty after. I haven't heard any news about the switch bonus, if I've qualified or when it might be paid. Please can you help?

  • Jocanlose Logan Rhynwood (@Jocanlose) reported

    @santanderuk is your app not working I need to get into it urgently

  • dudleysonline Dudleys (@dudleysonline) reported

    @santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?