Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/26/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jossys_Giants86 HIRB082119 (@Jossys_Giants86) reported

    @robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours

  • ImamAhm21224286 Imam Ahmed (@ImamAhm21224286) reported

    @santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible

  • JackCooper91 Jack Cooper (@JackCooper91) reported

    @santanderuk you've blocked access to my account and I'm going round in circles with this bot online. Wtf?! I literally just want to cancel my card.

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Truly despicable - you should remove the ‘help’ from @santanderukhelp . I am APPALLED @santanderuk. Who do I send the conveyancing bill to for the legal fees for my sale that can’t happen due to your unwillingness to remedy your mistake?

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • amfony77 Amf Armstrong (@amfony77) reported

    @santanderuk why would my debit card stop working everywhere, ATM online and contactless ans also when I try to report it online the website says I have no debit cards to manage?

  • mobytap Mobytap (@mobytap) reported

    @jsavageMFC @santanderuk The fools at @Santanderuk still have gremlins in their works today. 21/06/22 I would never have opened account to see how bad their service and system is.

  • Zunairabx Zunaira Butt (@Zunairabx) reported

    Trying to hire a @santanderuk cycle and it won’t let me. Help

  • hanimp123 Lord Brodie P of Scottyland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hanimp123) reported

    Know wonder people don’t go to banks anymore if that’s the customer service you get @santanderuk … not that you would be bothered but you just lost a potential customer 😡