Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 10/17/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (15%)

    Login (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AvonSkela UnicornBellyButton (@AvonSkela) reported

    @santanderuk Just a reminder that after 11 messages still nobody has come back to me the reasons why you decrease an overdraft of 10 years + customer for being overdrafted a few months during Covid. #banksthatdontcare

  • SimonWelburn Simon Welburn (@SimonWelburn) reported

    @SketchLisa @santanderuk Don’t forget to block such numbers.

  • rakinola Raji Akinola (@rakinola) reported

    @santanderuk Every month I transferred money £s to my web saver account from Saudi salary account as usual. Yesterday I sent £10k and up till now it is not reflected in my account. Can someone help complete the transaction coz I need to pay my bills including mortgage, etc.

  • breakevenbrenda brenda🌻 (@breakevenbrenda) reported

    @santanderuk been sat in the branch for over 20 minutes waiting to get to speak to someone, noone has appeared or even explained why I'm still waiting after the advised 5 minutes I was initially told, taken time out of my lunch from work for poor service

  • SteveSayersOne Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported

    @santanderuk mobile app not working - gets through security then crashes.

  • sahidahmed79 Sahid Ahmed (@sahidahmed79) reported

    @santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!

  • Bibby8Anthony Anthony Bibby (@Bibby8Anthony) reported

    Who can help me.? I'm starting work for a Switzerland based company whi have GB VAT AND GB Company registration numbers. They want to open a business account with a GB bank.@NatWestBusiness, @santanderuk have said no, and @HSBCUKBusiness don't answer their F****g phones...ever.

  • QwertyDesignUK Richard Dale (@QwertyDesignUK) reported from Dewsbury, England

    @santanderuk close all of your branches and make it impossible to call. What kind of service is this?

  • LilBel Annabel Southern (@LilBel) reported

    @santanderuk I'm trying to open an account for my 15 Yr old but she doesn't have a driving license, council bill, credit card statement etc just a passport that expired 2 weeks ago. Help

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!