Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 12/11/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lpimages_luke Lukey P (@lpimages_luke) reported

    @santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!

  • aj1_uk alison m (@aj1_uk) reported

    Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Very panicked after stressful call with @santanderuk cycles. App says bike not docked. Bike now not at dock. Phoned to report and threatened with hundreds of pounds worth of charges and fines. Use this service twice a day to commute and cannot believe how they treat customers

  • emmaburnx Emma 💜 (@emmaburnx) reported

    @RachelLouiseGil @santanderuk I’ve got the same issue!!

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • 2Win01 Richest😎😇 (@2Win01) reported

    @santanderuk Hi santander your bank network is having issues I can’t send or transfer money can you help me fix it

  • angelcat42 Theresa 💙 (@angelcat42) reported

    @santanderuk is there a problem with the online banking app??

  • dbigsby58 worf Lt (@dbigsby58) reported

    Only a few more weeks to go @santanderuk and I can leave closing my account the in branch service is shocking in Scarborough still got no online service been in branch numerous time's so enough is enough been with you for years since the abby days shame like

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi, my mobile banking is saying I’ve been logged out for security reasons. And tells me to try again in 30 seconds. I keep trying, but still can’t get in. Can someone help please?

  • nutherthing Anna Nutherthing (@nutherthing) reported

    @santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.