Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Radley
(@tomrad124) reported
Been on hold with @santanderuk for 40 minutes all I want to do is pay the roofers to fix my squirrel ruined roof!
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Alan Robert Booth
(@RobertBooth) reported
@santanderuk why is your telephone help so hopeless. Two cut off, card not working. Terrible
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Sally Henderson
(@SallyKHenderson) reported
@santanderuk I’ve been your loyal customer for decades, business and personal, yet I’ve been on hold 3 times now for over 30 mins each time to try to speak to you about my money and never been able to get through. Not good enough! #timeforanewbank?
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Kevan Roberts
(@robbo_50) reported
@santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?
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Kathryn Coombes
(@MoggieMinor) reported
@santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.
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deb garrod
(@debdebgarrod) reported
@santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......
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Malaisie
(@postmaisie) reported
@santanderuk is your banking app down? haven't been able to log on all day due to 'server error'
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Tom Boyles
(@TomBoylesID) reported
@santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?
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Sir Miss Spoke
(@harduphall) reported
@santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?
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Sir Miss Spoke
(@harduphall) reported
Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk