Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tomcat
(@UnbearablesVAR) reported
@santanderuk Santander 123 has been ok for me for years, Only problem is, having your customer service staff working from home is awful, long wait times, staff blaming their slow computer, poor sound quality etc. Get this sorted and you’ll be ok again.
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Bethany
(@beth1814) reported
@mommmy33333 @antanddec @santanderuk What do you want them to do exactly? And why you in particular? Not trying to be rude, genuinely want to know. It’s a very long shot they’ll see your tweets and want to pay for your university. Slightly better chance if you have a really good reason to help
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Ged Maher
(@Geddyboy100) reported
@santanderuk I’ve tried once again tonight to open a joint current account on line . It takes me to the very end of the process and then I get an error message .. been trying for 3 weeks
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carole tipping
(@CaroleTipping) reported
@santanderuk I’ve been with you for years Santander, please can I claim the £130, why treat new customers with £130 then kick your very loyal customers in the teeth. Also your customer service is disgusting
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Peter Smith
(@PeterSm19888663) reported
@santanderuk Do you allow transactions with cryptocurrency exchanges or block them like the other UK high street banks.
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IAMDAVIDBUDD
(@iamdavidbudd) reported
@haircarpet @santanderukhelp please note that @santanderuk staff have first to ascertain that the phone caller is wearing a mask before staff member is able to enter safe space to deal with customer enquiry
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Holly Haystead
(@dollyholly1610) reported
@santanderuk @santanderukhelp I have tried multiple times to get through to your call centre, I am running out of time to sort a balance transfer **** up that means I have double the amount I wanted to balance transfer on my Santander card! Impossible to sort out online as well!
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Kyle Blain
(@ThisbeaBlainie) reported
@santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!
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A. Noble
(@ANoble63393050) reported
@LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.
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wendy brown 💙
(@bookster54) reported
@santanderuk ok, after 4 hours on the phone over 5 calls, 2 Twitter staff, 6 call staff all unable to action refund despite seeing the error. 2 dispute refs, 1 complaints ref and no promised call back I've emailed consumer help at the Guardian and copied you in. #santanderuk