Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Gibbons
(@alan_gibbons) reported
@santanderuk "We are experiencing high volumes of calls at the moment" Means: "We don't employ enough staff to give you good service"
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Alan Gibbons
(@alan_gibbons) reported
40 minutes on hold now @santanderuk Shocking service levels!
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Flash
(@portybelly) reported
@santanderuk How about spending some of those profits onmore customer service reps on the phone?? As usual, I'm at 35 minutes and counting on hold. Been like this for months.. You're sticking 2 fingers up at your customers. Hopeless!
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h
(@chumpmarketing) reported
@santanderuk How about also being the worst bank for fraud resolution. Awful awful bank . How many more complaints do you need for How awful you are at caring for customers.
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Narrowboat Life Unlocked
(@Morningstar_73) reported
@santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.
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Leeroy Lee
(@LeeroyLee2) reported
@santanderuk WHY WONT YOU HELP A HARD WORKING CUSTOMER!!!!!! YOUR SECURITY TEAM IS A JOKE! C#NTS. ROBBED BY THE BANK. HAPPY TO PAY MILLIONS TO ANT AND F#CKING DEC THOUGH!!
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domino ❤️🏳️🌈🏳️⚧️🇦🇹
(@domino) reported
Hey, @santanderuk isn’t it about time we had the banking app on Apple Watch? It’s available on the Spanish site, so you’re half way there! Come on, treat your customers!
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bangorguy_ni
(@srodgers5497) reported
@santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!
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SDPS Electronics
(@sdpselectronics) reported
@santanderuk It is a shame @santanderuk does not care about existing customers. Opening another business account is mission impossible for this organisation. I am very disappointed with the service I have receiced over the recent weeks.
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h
(@chumpmarketing) reported
@santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!