Santander down? Current status and problems in Newmarket, Suffolk, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Barron (@ChristianBarron) reported 6 minutes ago

  @santanderuk hi, there’s errors on your website when entering the otp after applying for a loan. It said there was an exception

• 
  ニックフランス語 (@nikfantastic) reported 6 minutes ago

  @Lockdown317 @santanderuk Luckily for me the useless ***** at @santanderuk have frozen my account just because, as a new customer, I deposited as small business cheque. It’s proven really helpful to catch up after lockdown & furlough. They really are incredibly thoughtless.

• 
  Teresa Brazil (@TeresaBrazil) reported 6 minutes ago

  SCAM received to my mobile @santanderuk obviously not from you, but FYI from 07909758527 - SANTANDER: A new device has been registered and payment requested. If this was NOT DONE BY YOU PLEASE VERIFY YOUR DEVICE: then gives a site to click to verify fake fake fake .

• 
  david jones (@djohnjones) reported 9 minutes ago

  @santanderuk hello I am trying to access the app and nothing happens after I enter my pin

• 
  mette baillie (@freja_fashion) reported 13 minutes ago from Edinburgh, Scotland

  @StarlingBank do you have any information how long it Will take from getting personal account till i Can apply for a sole trader account? I have Been with @santanderuk for 15 years but they dont support #profitfirst and have not been v helpful

• 
  hay (@hay03494221) reported 17 minutes ago

  @santanderuk your liverpool lord street branch has some of the most miserable and rude staff i have ever come across. I don’t know how they get away with talking to customers who are simply asking questions about your products so abruptly and like its a huge inconvenience. Awful

• 
  Brian May's Save Me (@AnneatSaveMe) reported 19 minutes ago

  @santanderuk They now called to say it’s still their fault but they don’t know when it will be sorted- great customer service !!!!

• 
  JupiterInGemini (@Astrolog3Lover) reported 20 minutes ago

  @santanderuk will you guys please answer?? Probably the worst customer service I’ve ever experienced. A member of your time picked up the phone and just hung up in my face instead of answering

• 
  Sue Nicolson 💙 (@SueNicolson) reported 22 minutes ago from Glasgow, Scotland

  @sainsburys and @santanderuk please resolve the checking out issues on your site. It has been 2 weeks now and takes several attempts to checkout the basket as the app isn’t connecting with the bank.

• 
  Rajia begum (@Rajiatweets) reported 22 minutes ago

  @santanderuk I am so disappointed in your fraud protocols. I reported a fraud while the transaction were still pending in the hope it would be stopped. 3 days down the line I have no money no card and the case hasn’t even been investigated yet. I just want this over with.