Santander down? Current status and problems in Newmarket, Suffolk, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam they/them (@titlehxlder) reported 2 minutes ago

  @santanderuk i have a problem

• 
  George (@EXHAUSTEDPOA) reported 3 minutes ago

  Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.

• 
  Grammoss #FBPE (@Gramoss) reported 4 minutes ago

  @santanderuk I’ve been calling you every few days for the last few weeks and hanging up after an hour or two. I’ve tried your online chat service but there’s only a robot there (Sandi). Do you have one day a month, perhaps, when a customer can speak to you or talk online?

• 
  The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported 4 minutes ago

  @santanderuk 4 social media team get involved and I think it’s all sorted as they send new pin new security number so we put them in and get taken back to log in page Ah success … nope as they send otp number to a phone that doesn’t exist any more.

• 
  The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported 5 minutes ago

  Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

• 
  Talia (@tallllllia) reported 6 minutes ago

  @twigstwt @santanderuk Idk if there's an issue or something with them and PayPal at the minute because everything I've paid for this week via PayPal isn't even showing on santander app as gone out

• 
  Shan Jay (@shanjayox) reported 8 minutes ago

  Hey Santander why are you blocking my partners account for nothing when she got a child to feed at home? scabby as **** keeping money that don’t belong to you #***** @santanderuk

• 
  jacky hodges (@jacky_hodges) reported 10 minutes ago

  10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice

• 
  : (@prairiedune) reported 11 minutes ago

  @santanderuk hi, I have a help to buy isa opened in 2019 with £5. I have never been able to transfer money into it though, what am I doing wrong

• 
  Meraki Nutrition (@Meraki_Tweets) reported 12 minutes ago

  @SquarespaceHelp trying to take a website live with you and @santanderuk are ‘flat out declining’ the payment. Apparently you fail the new UK banking ‘criteria’ 🙄 Can you do something? Please? #globalism #control