Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/17/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • VMildew Victoria Mildew (@VMildew) reported

    @santanderuk apparently the block on my account has been removed but then they said that yesterday. Please convey to your mysterious “back office team” that I will be moving to another bank as soon as I can. I would hate to take them by surprise and end up destitute - again.

  • fridge_girl Lisa-Jayne Cook FInstR FWES 💙💛🌈🌱 (@fridge_girl) reported

    @santanderuk can you help with this please ? @premierinn are not responding

  • Louplatt2 Louisa (@Louplatt2) reported

    To add insult to injury I’ve attempted to call again this morning - several times - and they just continue to put the phone down and cut me off #ridiculous #santander #poorcustomerservice @santanderuk @santanderukhelp @MartinSLewis

  • SCLondonStation Dr. David Kelly (@SCLondonStation) reported

    @santanderuk True, it happened to me with a Spanish bank, BBVA. look out since they won’t do a damn thing about shutting down the scam artist’s account or getting your money back

  • JohnBechtel2 John Bechtel (@JohnBechtel2) reported

    @santanderukhelp Why are you using a bot to respond to customer tweets @santanderuk? Might as well be talking to a brick here.

  • fancy_temi Podcast link in bio ❤️. (@fancy_temi) reported

    @santanderuk something is happening with my account and honestly I’m getting very upset! Please can someone reach out to me. I’m not able to speak to anyone from customer support cuz no one is picking the call !

  • kewcumb3r Emma 🐾 (@kewcumb3r) reported

    @santanderuk hi I have locked myself out of online banking but need to make a transfer to someone I have already set up - can I call telephone banking to do this even though I’ve requested new log in details for my online?

  • poporacle Jon Kutner (@poporacle) reported

    Why is @santanderuk service so agravating. App hasn't worked for 2 days, I try to log in online but I need to confirm on the app that doesn't f**** work. I phone them, go through the usual bollox only to be cut off before you speak to someone. GRR, they'll run the country next!

  • jamie69465798 Truth (@jamie69465798) reported

    @santanderuk I can no longer physically bank with santander, the worst opening hours for your branches makes it impossible for me to attend any branch. 0930hrs - 1500 hrs. You're becoming lazier and lazier and this is just ridiculous for customers. I'm switching.

  • Ghaniwkwk Ghani wkwk (@Ghaniwkwk) reported

    @Crypto_Hungry_ @santanderuk @TheFCA The web3 community is getting ruined by these unfortunate events, but you can actually recover what you lost on your crypto wallet if you have the transaction ID and some evidence raul _deck on Instagram will help you, like he helped me the other day