Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/11/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (37%)

    Mobile App (37%)

  3. Login (21%)

    Login (21%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AnasuyaIam Hallelujah Anasuya (@AnasuyaIam) reported

    @MorganBroadcast @santanderuk This is the most awful case of a really ******, horrific & negligent bank, bank customer service and bank security. My Lord! May you be served justice with the return of YOUR money and identity! 🙏🏽

  • keatsie777 keatsie 💚🤍💜 (@keatsie777) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry you had this happen to you. Shocking that the gym and bank have been so unhelpful. Please do not give up. The kind of service you have experienced needs to be exposed far and wide so others can decide who they want to trust with their business.

  • JulieMcCHS Julie McDonald (@JulieMcCHS) reported

    @MorganBroadcast OMG this is terrible and @santanderuk have made the situation so much worse by trying to contact you on your stolen phone. Try the ombudsman. Good luck

  • MKMCrofton Malcolm Martin (@MKMCrofton) reported

    @MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.

  • Torque_is_Cheap David P (@Torque_is_Cheap) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.

  • Sabin68635299 Sabin (@Sabin68635299) reported

    @santanderuk over 1h Phone call Waiting to pay a settlement figure, still no answer. Trying to pay online - doesn’t work. Waiting for over 30 min on website live chat, still waiting. The CHAPS details your provided are not recognised by the bank. This is absolutely insane!

  • missiemaisie Tessa (@missiemaisie) reported

    @MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2

  • HarryJamesBooks 𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇪🇺📚 (@HarryJamesBooks) reported

    @santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work

  • mags_louise Mags (@mags_louise) reported

    @krissysbooked @santanderuk It's not just Santander after reading Charlotte's thread I checked my Barclays app & I can get access to my pin if I fill in the correct details, which is very worrying if my card & phone are ever stolen together. Esp considering how easy it was for the thief in Charlotte's case

  • livvythepink Livvy (@livvythepink) reported

    @ashleyfryer @santanderuk @VirginActiveUK Agreed! Horrifying. The fact that Santander's app gives access to the PIN too seems particularly unwise.