Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Mills
(@smevergance) reported
Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice
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David McKean
(@keanie14) reported
@santanderuk I’ve been on hold for an hour, and another 45 mins this morning. Any chance you can speed this up and allow me to access my account??! 😞
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Richard Bromley
(@bromers_) reported
@santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.
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MikeWill
(@mikewill37) reported
Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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James Douglas
(@meJimmyD) reported
Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks
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Julie Scott
(@redjulie17) reported
I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡
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carlos
(@okillhaveapint) reported
@tuft21 @simonharris_mbd Thanks - I know, but that attitude is a joke. Loyalty doesn't exist anymore, because people like @santanderuk would rather **** their customer base for profit in the hope that inertia wins out.
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Ashlea Bea
(@ashleabeaphoto) reported
Waiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk
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bikeonabus
(@JbJubarker) reported
@santanderuk Almost 5 hours on the phone in the last week, and 1hr last night on hold. You restricted my account. If I’d been able to get through you’d have understood that you’ve made it literally impossible for me to upload the documents you’ve (overstepped and) asked for.