Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/30/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • elisa009uk Elisa Jane Taylor (@elisa009uk) reported

    Thank you very much @santanderukhelp @santanderuk twice cutting me off when I'm waiting for over 30 minutes to speak to someone! Why are you the only bank so busy you must be the richest bank in the UK! It's a NIGHTMARE ever trying to get any customer help 😭😭😭 Time to switch

  • AlexXCass Alex 🌸 (@AlexXCass) reported

    Been with @santanderuk all my life and absolutely APPALLED by the service of one rude staff member at the Hartlepool branch today when dealing with an issue with the cash machines. Will be moving banks now, sick of the terrible level of service received along with the audacity

  • agw1437 A.G.W. 🇬🇧 (@agw1437) reported

    @santanderuk Such a shame that those who were conned into the famous 123 account have been so let down. The 0.5 0.5 0.5 account doesn’t have quite the same ring to it!!

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • lukeaaronmoore Luke (@lukeaaronmoore) reported

    Having a nightmare with @santanderuk, so looking to change banks. Anyone got any credible links to the best bank account to potentially switch to? Any help very much appreciated!

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • SarahLou892 Sarah Baskeyfield (@SarahLou892) reported

    @santanderuk have been trying to buy premium bonds with my MasterCard debit but my card keeps being declined. Why might this be ? I’ve tried calling but the cue time is hours long. I’ve tried twice with different amounts and had no luck . Please help

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • pamunya Patience Muthoni (@pamunya) reported

    @santanderuk @santanderukhelp 2 branch visits and 5 customer care calls later, I'm still being taken round in circles about an application made 4 weeks ago. Nobody wants to advise on exactly what the issue is with an account opening application.