Is Santander down in Newmarket, Suffolk, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Website (14%)
-
Login (14%)
-
Transactions (9%)
-
Withdrawals (4%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Vuestro Lenny
(@vuestro_lenny) reported
@santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.
-
Raymond Brizell
(@BrizellRaymond) reported
@santanderuk your response to telephone banking is awful bet ant and dec wouldn’t wait this long
-
rob stewart
(@robchrisstewart) reported
@santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least
-
Dr Squatpump
(@DrSquatpump) reported
.@santanderuk money grabbing bastards! How ******** can you justify a third mortgage payment increase in the space of a year? You're a bank, you make money off people, what has actually happened to give you a reason to charge so much more? Absolute scum!
-
Woirlich
(@freya_woolrich) reported
@santanderuk hi paid £175 to an emercency plumber on friday morning, he said he d be here in 1 hour then changed it to 5 hours.can you get the refund or do i have to go down different route?
-
Ridgeway Finance Ltd
(@simsokidil) reported
@santanderuk Two months for a loyal mover looking to move is disgusting. mortgage transmitted 5th July, survey done 27th July. Went to underwriting 13th Aug & approved they did not bother checking survey, now back to UW wont be checked until 1st Sept !! disgusting service
-
Justin Lockwood
(@Lockers75) reported
I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.
-
peter howard
(@sleepysilvery) reported
@santanderuk Your helpline isn’t working! I have tried to pay someone using my app today - everything aeromedical to go through ok and then the word ‘pending’ appeared. The money has not left my account yet other transactions today by card have. 2nd time this week - embarrassing!
-
Spenbeck
(@Spenbeck) reported
@santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help
-
Chris Garlick
(@ChrisGarlick20) reported
@santanderukhelp , Disappointing wait time on the online help desk to be told I had to speak to a different department. After a 30 min wait time, then had a further 12 mins. All because your online banking platform won't work correctly to set up a direct debit!! @santanderuk @santanderukhelp