Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 02/14/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lizalraczi Liz Raczi (@lizalraczi) reported

    @santanderuk is the mobile banking app currently down? I am unable to connect.

  • Paul_D_Denman 'P-Diddly' (Paul) (@Paul_D_Denman) reported

    @Progradar @krae_on @santanderuk +1 for Clear Score It has helped me turn my finances around over recent years. They make their money through any accounts you open by clicking-through their site. Your actual report is free, no catches. (I don't work for them btw ;)

  • nicolaellenkemp Nicola Kemp (@nicolaellenkemp) reported

    @santanderuk Your customer service is a complete joke.Ive just been on hold for 20 mins 2 try and get you 2 rectify your error&you cut me off!I spent 40mins on the phone 2 you on the morning of my wedding (a wk ago) reporting fraud and youve failed 2 raise 1 of the frauds!! POOR

  • Dinio_83 Brendan Dinio (@Dinio_83) reported

    @santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany

  • Iaogrady16 Ian O (@Iaogrady16) reported

    @santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?

  • jasontr51742364 jason trotter (@jasontr51742364) reported from Northamptonshire, England

    @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • KBCara KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.

  • novakg11 Gary Novak (@novakg11) reported

    @santanderuk My wife has lost her card, I need to cancel it immediately. Can you help?

  • DiddleK3 DiddleK (@DiddleK3) reported from Upper Rissington, England

    @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.