Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/19/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zedy78Zedy zedee 🎗️🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@Zedy78Zedy) reported

    @santanderuk Clearly stated apply for loan and most decisions within 5mins. Once applied, got told someone will contact me within 5 working days. Not convinced most are contacted within 5mins🤔🤔 #banks

  • lastchancestu Stu (@lastchancestu) reported

    @PhilBillingham @RoyalLondon @santanderuk The list of providers that have contacted me to let me know what their plans are and what changes they are considering to support the Consumer Duty cross-cutting rules: 1. 2. 3.

  • assortedwaves 🎄☃️ 12 Daves of Christmas 🎄☃️ (@assortedwaves) reported

    @DJKey @santanderuk @santanderukhelp Oh yeah if you owe them money they’ll be quick in letting you know & getting it back. Since they changed their debit cards to Mastercard they’ve been an absolute crock. going into a branch for help, forget it, if you haven’t got an appointment they won’t help & tell you to ring

  • FMN_Buddies Forget-Me-Not Buddies (Tameside) (@FMN_Buddies) reported

    @santanderuk why is the Bank App still using an outdated version of Excel on transaction downloads which causes customers issues when trying to save and work on ? We need xlxs format as an option! #xlxsneededNOTxls

  • Colebourn5 Lee (@Colebourn5) reported

    @santanderuk please can somebody message me ASAP I’m locked out my account and I need access to it asap

  • bigsteviecook Cookie Monsters Wee Brother (@bigsteviecook) reported

    @santanderuk Is the app down at the moment? Been trying to get on all weekend and keeps telling me session timed out to try again later??

  • Maddie203 Mo Carter (@Maddie203) reported

    @bigsteviecook @santanderuk I'm having the same issue

  • CeciliaDaForno1 Cecilia DF 🇺🇦 🇮🇹🇬🇧🇩🇪🇪🇺 (@CeciliaDaForno1) reported

    @santanderuk You have been a payment between accounts in my name for 4 days now. Have wastes hrs trying to get this resolved and no timeliness for when you will. I also can't access any online banking, essential as I am disabled. This is disgraceful. Pls sort asap.

  • iainferguson77 Iain Ferguson (@iainferguson77) reported

    @santanderuk @santanderukhelp I am pretty sure the fraud hotline I called had just connected me to another customer….. would you like to make the contact with me that you promised 24hours ago? And also sort your IT security? #timeforanewbank

  • jugrogan Julia Grogan (@jugrogan) reported

    @santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?