Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (36%)
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Mobile App (36%)
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Login (23%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)
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Dave Carson
(@DilbertDave) reported
Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail
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MagicAsh
(@MagicAsh16) reported
@santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)
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Sallyann Betts
(@SallyannBetts) reported
Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?
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Rupsy
(@rupsy007) reported
@santanderuk Hi, my missus credit file shows she has a Santander account. How do we go about ascertain this, as were not getting far with customer services?
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MechatheTecha
(@Themechaguy) reported
@mrslaurenhealey @santanderuk You aswell? I'm having the same problem, can't make any payments online
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Sarah
(@sardave31) reported
@GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.
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xxxx
(@Yasmin_st88) reported
@santanderuk I’ve been trying to arrange a completion date for 23 days and due to a catalogue of errors from your mortgage team myself and my family will now be homeless. Thanks Santander
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mr alk 93
(@adenk93) reported
@santanderuk this is straight up bull **** that you have stoped us from buying crypto it is wrong if had the brain's to sue your arse I would stopping me spending my money on what I want bullshit