Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/12/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (37%)

    Mobile App (37%)

  3. Login (21%)

    Login (21%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tskenyasarah Tsk (@tskenyasarah) reported

    @_DarrenMcgregor @santanderuk I am having issues! Logged into internet banking with my business account and told me my cards don't exist?!?

  • JamesWoodhead James Woodhead (@JamesWoodhead) reported

    Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Absolutely disgusting service. @santanderuk. Received email to say that I need to get in touch with first exchange. I am your customer, I went through Santander. You are still responsible and accountable though you choose to use a 3rd party.

  • LadyofCrypto1 Lady of Crypto 💎👑 (@LadyofCrypto1) reported

    @santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    Your online service is awful! I dread having to call you! Your online banking is Stone Age! I can't wait to move! @santanderuk

  • ChloeCarsonAsh Chloe Carson-Ashurst (@ChloeCarsonAsh) reported

    @santanderuk I recently got married and changed my name. Have a new passport. Checked on your website how to change the name on my account. It said to fill in a form and bring it into branch along with my passport. Spent 45 mins coming into branch to be told that (1)

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @santanderuk On the phone said there’s a nationwide error with debit MasterCard payments

  • StuartJones7 Stuart Jones (@StuartJones7) reported

    So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯

  • Jauntyboyz_Inc Eric #FBPPR, #FBPA (@Jauntyboyz_Inc) reported

    @santanderuk I have been with Girobank/Alliance & Leicester/Santander for more years than I care to remember, using Visa without any problems. Santander switches to MasterCard and lo and behold there are problems. I think there is a lesson there.

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.