Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/09/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (33%)

    Website (33%)

  3. Login (24%)

    Login (24%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • HeidiGoldsmith8 Heidi Goldsmith (@HeidiGoldsmith8) reported

    Is anyone else having issues with their @santanderuk mobile app. Pending payments have cleared but still show as pending. #banking

  • djbex Bex (@djbex) reported

    When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!

  • lastchancestu Stu (@lastchancestu) reported

    @PhilBillingham @RoyalLondon @santanderuk The list of providers that have contacted me to let me know what their plans are and what changes they are considering to support the Consumer Duty cross-cutting rules: 1. 2. 3.

  • ajaydhunna1 Ajay Dhunna (@ajaydhunna1) reported

    Pretty rubbish that @LloydsBank is too busy to take phone calls to open a new personal bank account as apparently, they are too busy! If that's their service now, I'd rather go elsewhere immediately! Hello @santanderuk

  • AndyJ147 Andy (@AndyJ147) reported

    @andy_richards1 @santanderuk Don't take it personally Andy. It's all in the algorithm, automatically sent. Software won't check on number of years been a customer

  • Brandon30772140 Brandon Khan (@Brandon30772140) reported

    @santanderuk the new closing times for Sheffield centre bank is ridiculous, on what planet does a bank close in working hours . The Machines outside the. And are crap and don’t let me deposit cash … new bank needed

  • Jack_07_Daniel Aspire to Inspire (@Jack_07_Daniel) reported

    @santanderuk is becoming a terrible bank, always maintenance, issues and payments/bills are taking like a week to even pend.

  • ali_howse Alison (@ali_howse) reported

    @santanderuk @MoneySavingExp anyone else having issues transferring funds out of e-saver? Last night & this morning. Online chat said 'no record' but i have a otpcode to prove it. #keepingholdofmycash

  • 00jackmc00 Jack 💙 (@00jackmc00) reported

    @santanderuk whats your customer service email address? Please