Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/25/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Herry_j40 Herry John (@Herry_j40) reported

    @Jimmydeeping @santanderuk inbox @drgrey_explorer for help

  • jeremym82099636 jeremymiddleton (@jeremym82099636) reported

    @santanderuk are you having problems sending texts to customers for codes? Tried all day nothing.

  • LeahFHardy Leah Hardy (@LeahFHardy) reported

    Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!

  • stevecawood Steve Cawood (@stevecawood) reported

    @santanderuk the mobile app only appears to be working on mobile data. On WiFi it just timesout

  • LoElizabeth04 Lauren (@LoElizabeth04) reported

    Any recs on good banks to open a savings account with, good customer service and interest etc? @santanderuk interest rates are shockingly low and don’t know why I’ve stayed with them so long!

  • vickyt195 Victoria Thornton (@vickyt195) reported

    @santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.

  • Zain8987 Zain (@Zain8987) reported

    @santanderuk A reminder to all customers that Santander will support fraudulent activity on your account rather than paying you back if your phone is stolen. Do not bank with them.

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • AndrewE96508026 Andy (@AndrewE96508026) reported

    Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx