Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Ellison
(@livviloui) reported
@santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?
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𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖
(@tooftalf) reported
@santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?
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clowwwweeee🌼
(@littleandooo) reported
@santanderuk I have rang 3 times now on the last 12 hours... no answer at any point! This is shocking service when there is potential fraudulent activity on my account.
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NatureTherapyCo
(@NatureTherapyC1) reported
@santanderukhelp @santanderuk Financial fraud is a form of ****. All dignity denied, profound alienation, self-blame, catastrophic loss of self, distrust of fellow beings. Where is the support? What is the forum to share lessons, work through resolution strategies?
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Fred
(@Fred_john_son) reported
@simon170528 @santanderuk Seriously all this ******* moaning on twitter does **** all, just stop ******* paying. Make a ******* stand
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Lauren Maris
(@iamlozmaris) reported
@santanderuk your fraud department have cancelled my card but I can’t get through to anyone on the phone to reactivate it. I have no access to my money!!!!! How can I contact you?
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Jack |
(@31jjt) reported
@santanderukhelp Credit card in security checks. AGAIN. Second time in a 6 days! Honestly, the WORST service I have ever encountered. Yet again without my card until your security decide to allow me to use it. Appalling @santanderuk
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Kate Larsen 李可婷
(@katieAL) reported
@SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).
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Unknown wonderer
(@2nd_ellllectric) reported
@santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!
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AnnRaj
(@anandhinagaraj) reported
@santanderuk I have set up a direct debit to pay the balance in full which hasn’t been taken. Not able to pay online as the statement is incomplete. Santander charges me every month for it’s poor service?