Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 12/02/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesatkins sǝɯɐɾ (@jamesatkins) reported

    @santanderuk need to be spending less on Ant and bloody Dec and sorting out their completely useless customer service and fraud team Just wasted 2.5 hours of my life trying to get through to them. Easier to bin my card off by letter to the CEO than to get my card unblocked. #done

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai

  • Alz97733638 #FreePalestine 🇵🇸🇵🇰 (@Alz97733638) reported

    @santanderuk @Tesco Hello, Tesco charged me twice for an item and the transaction is still pending. Spoke to Customer Service in Tesco who said bank should not charge me for it as its an error. Situation isn't resolved- please help

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Shame customer service comes behind profits

  • gandt154 graham taylor (@gandt154) reported

    @santanderuk can I just say that the implication of your Amy and Dec adverts is that the bank is run by morons. My money feels less safe. Is it really working for you?

  • Charminister GH (@Charminister) reported

    @santanderuk cannot log onto online banking using safari on Mac. Website constantly reloads with errors. this is the only way of reporting it (unless I spend 11 hours on the phone)

  • thenewsmistress Mic Richards (@thenewsmistress) reported

    @santanderuk is there an issue with payments showing up in accounts?

  • tammymayes1 tammy mayes (@tammymayes1) reported

    @santanderuk what is going on ? i can not ring u it tells me to do it online yet u blocked my online account last night to protect my account n ur chat bot don't understand that i need to talk to someone. n can not help me on line so what am i suppose to do ? i need to get on.

  • Karens_tweeting Karen Preston MCIM (@Karens_tweeting) reported

    @santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk

  • _mayy_h _mayy_h (@_mayy_h) reported

    @santanderuk not impressed with your CustomerService on complaints. Day one as a customer and I can’t even access my online account and all I get is a sorry we will post your details out. Don’t think I will be staying long if this is anything to go by.