Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 02/01/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported

    Loving it when you have to spend 30min on hold just to find out nobody is qualified to help you. @santanderuk are having some nerve.

  • chrisymac76 chris (@chrisymac76) reported

    @santanderuk disgusting service you have the cheek to charge me fees when there is no balance on my card yet you have no 24 hour contact line so I can discuss this. Bunch of thieves! #daylight robbery!

  • JaniceFionaBell Jan Bell 🇺🇦 (@JaniceFionaBell) reported

    @santanderuk are you having issues today..I have asked to enter an OTP no to process an online shop payment and none of them work?

  • itsmezeexx Zee (@itsmezeexx) reported

    My @santanderuk online banking still isn’t working???

  • stevelane708 Steve Lane (@stevelane708) reported

    @santanderuk Help Help Help you have blocked my account again I have tried to unblock and so far been on hold for over an hour

  • Gally839 Helen Gallagher (@Gally839) reported

    What a joke @santanderuk Call for a settlement figure, informed I cannot get an amount including a payment made today so rather than diarise for tomorrow are then told I have to call back and wait another 50 minutes tomorrow. Also cannot email! Joke! Good customer service, NOT!

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk I tried to transfer money and wouldn't let me. I needed to access toaccount as was on call and needed ataxi to a vulnerable client. This did not happen and another staff member had to be called, this caused embarrassment and u lost money too as doublepay callout down 80 pounds

  • hols_xo HGA ✨ (@hols_xo) reported

    @santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE

  • FrankieShrapnel Frankie Shrapnel💙 (@FrankieShrapnel) reported

    @santanderuk I didn’t realise they had such a big problem. Having narrowly missed being scammed a few days ago it would have helped if it hadn’t taken over 16 hours to be able to report it. The Live Chat option online is useless.

  • SaltirePH Saltire Private HIre (@SaltirePH) reported

    @santanderukhelp Oh Santander its a regular occurance, be it on an Android phone, An Ios phone, macs in the office or PC working from home. maybe their all to blame across 3 different sites rather than @santanderuk being a bit ****