Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 03/07/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Website (23%)

    Website (23%)

  3. Login (14%)

    Login (14%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PharmMH Michael (@PharmMH) reported

    I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??

  • BellCM1985 CM Bell 🇺🇦 (@BellCM1985) reported

    @PayPalUK Speed up your credit card processing. Takes days to pay down any usage of your paypal credit facilities. How is it instant on one but up to a week on the other? I pay @santanderuk it clears immediatly

  • JanetPayne15 Janet Payne (@JanetPayne15) reported

    Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!

  • Duke_of_Pork Petri Dish (@Duke_of_Pork) reported

    @sen_j59 @santanderuk I find Santander awful.

  • Tamchlo Jodie whitehead (@Tamchlo) reported

    @santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 3rd person I have been trying 2 sort it 4 nearly an hour now 😡

  • JAGO07669474 JAGO (@JAGO07669474) reported

    @Tamchlo @santanderuk I’ve Had this same Experience and all I got from the support was an automatic response it was lizzyroselinda_Hack_004 on Instagram Who helped me Resolved it….

  • AJ_Brenes Alejandro Brenes (@AJ_Brenes) reported

    @santanderuk @santanderukhelp 3 weeks+ since all documentation was sent to open an account and still nothing. 1hour+ on the phone for someone to say, you are having problems with the accounts and to just wait. I had thought of moving my account with you, now I'm not sure sure.

  • hache900 Hache (@hache900) reported

    @santanderuk hello. I opened a savings account, I got the number and sort code but I cannot access it online. You sent an email asking for some documents, which I sent already, I never heard back. I'm a bit concerned about putting money in when I can't access it. Can you help?

  • g30rg3_br0wn ga.brown2203@gmail.c (@g30rg3_br0wn) reported

    @santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!

  • booby1970 nick colman (@booby1970) reported

    @santanderuk have your payment systems gone down? I’m trying to make purchases on vinted and e bay and it’s saying on both my card is invalid???