Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 01/28/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Justin_Boswick Justin Boswick (@Justin_Boswick) reported

    Hey @santanderuk have you considered adding hot crypto wallets to online banking accounts so people can store their fiat and crypto in your infrastructure? you could make money on the transaction fees and it will help crypto be accepted in to the mainstream

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working on android ?

  • Hayley_Tutton Hayley-Jayne (@Hayley_Tutton) reported

    @santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......

  • AlFeher77 Al Feher (@AlFeher77) reported

    @santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡

  • david_irwin67 David Irwin (@david_irwin67) reported

    @santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.

  • slip11 Malcolm Dixon (@slip11) reported

    @santanderuk What is your UK email address for customer support? I have been waiting 8 months for a DSAR request response and it's getting ridiculous! I cannot send a letter at the moment so need ot email copies of correspondence.

  • mdsa92 A (@mdsa92) reported

    @santanderuk why is it borderline impossible to use your website for anything but the simplest of tasks? Constant crashing makes it impossible to do anything

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?