Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 12/17/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • david_irwin67 David Irwin (@david_irwin67) reported

    @santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.

  • miksullivan ● Mike (@miksullivan) reported

    @TomALloyd @santanderuk Had exact same issue Tom - ridic.

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • Helen_Doyle_xx hєlєи♡♡ (@Helen_Doyle_xx) reported

    @santanderukhelp @santanderuk my quick view balance doenst seem to be working, I’ve removed the widget and put it back on again I’ve turned it off on the app & back on again but still nothing...the app is also up to date!!

  • Rachbentley27 Rachel Bentley (@Rachbentley27) reported

    @santanderuk of staff did has made a very bad a complex situation 100 times worse. Absolutely disgraceful and without right in taking such action. My aunt is not even a customer of yours

  • nikfantastic ニックフランス語 (@nikfantastic) reported

    @Lockdown317 @santanderuk Luckily for me the useless ***** at @santanderuk have frozen my account just because, as a new customer, I deposited as small business cheque. It’s proven really helpful to catch up after lockdown & furlough. They really are incredibly thoughtless.

  • nikfantastic ニックフランス語 (@nikfantastic) reported

    @santanderukhelp @santanderuk I will attend your Liverpool offices tomorrow to teach some common sense to your moronic staff. Utter utter *****! I ******* hate your bank. Close my account and **** right off.

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderuk has refused me access to my own money because they don't like my choice of spends! Apparently it's because I can't be trusted to make my own decisions! I'm LIVID to say the least!

  • cal1612 Holly Calvert (@cal1612) reported

    @santanderuk THE WORST Bank to get through to......waited 17 minutes to get through to someone. Phones ended up ringing and they NEVER answered. All I wanted to know was whether my Credit Card was still Active so I could deal with a Family emergency - Well Done Guys...Top Service

  • lnr_blair Eleanor Blair (@lnr_blair) reported

    Hey @santanderuk - any chance you can add Time-based One Time Passwords using an authenticator app as an alternative login option? It's frustrating waiting for texts and having 3 come at once due to poor mobile signal.