Santander

Is Santander down in Newmarket, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 11/09/2025 14:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (33%)

    Website (33%)

  3. Login (24%)

    Login (24%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Abermez Merrick Jones (@Abermez) reported

    @santanderuk Is your Android app still down? Server not responding?

  • StuartMUFC96 StuartLewis™ (@StuartMUFC96) reported

    I cant access my mobile banking app on my samsung s10+ @santanderuk keeps saying server is not responding. Is this a known issue?

  • LynziieLouu Lyndsey Collins (@LynziieLouu) reported

    @RossM1983 @santanderukhelp @santanderuk It was working at 7:30 this morning, I managed to pay online and check my balance on the app, now its not working

  • mcsmith70 Michelle Smith (@mcsmith70) reported

    @santanderuk when will the app be working?

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • by_tor By-Tor (@by_tor) reported

    @santanderuk Hi. Is it possible to deposit cheques remotely (ie photo or scan via phone app or your website)?

  • MrsBird2378 Bev B (@MrsBird2378) reported

    @santanderuk we are outside of planned maintenance time but the app still isn't working today.. Will it be fixed?

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • marklynnadams Mαɾƙ Lყɳɳ-Aԃαɱʂ (@marklynnadams) reported from Edinburgh, Scotland

    Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻

  • GriffTerrence_ . (@GriffTerrence_) reported

    Absolute worst customer service from @Barclays today. Wow. I literally went to @santanderuk and they had everything sorted in a minute. Such a terrible visit. I actually can’t believe it meanwhile Santander were beyond helpful. Choose your bank wisely