Santander

Is Santander down in Newmarket, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newmarket, Suffolk, England 02/06/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartMUFC96 StuartLewis™ (@StuartMUFC96) reported

    I cant access my mobile banking app on my samsung s10+ @santanderuk keeps saying server is not responding. Is this a known issue?

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • by_tor By-Tor (@by_tor) reported

    @santanderuk Hi. Is it possible to deposit cheques remotely (ie photo or scan via phone app or your website)?

  • LaKrazyBelle Ella B ✝ (@LaKrazyBelle) reported

    @santanderuk just wasted 12 minutes of my precious time waiting for one of your online agents to respond to me in the online chat feature, after useless "help" from autobot Sandi!! #fail Sort it out Santander! 😠

  • GriffTerrence_ . (@GriffTerrence_) reported

    Absolute worst customer service from @Barclays today. Wow. I literally went to @santanderuk and they had everything sorted in a minute. Such a terrible visit. I actually can’t believe it meanwhile Santander were beyond helpful. Choose your bank wisely

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • catburrows Catherine Burrows (@catburrows) reported

    @santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.

  • MessyWV Messy AKA Big Rich (@MessyWV) reported

    The customer service behind the desk in your Wolverhampton branch is a joke. I got more help on the phone than I did in there. 🤔👍 @santanderuk

  • Aviationlfc jft96 (@Aviationlfc) reported

    @santanderuk @santanderukhelp Shocking customer service to my 85 year old disabled deaf father over the phone today.

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW