Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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GoonerJohn
(@mrjohnfriend) reported
Recently opened an account with @santanderuk. Had issues setting up online banking. Called their help desk. 20 minutes of being told I would be connected and then just cut off. Appalling first experience of ‘customer service’
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Derek PB🇪🇺🇬🇧(2012) #FBPE #FBNHS💙#FBPA #FBPPR
(@DPB59) reported
@santanderuk I’ve been trying to get some answers to a question I have, nobody to answer the phone and the web chat is a computer that doesn’t understand what I’m asking…HELP
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Mark Buxton
(@MarkBux61364115) reported
@santanderuk You have deactivated my credit card (brand new not used yet) locked m out of my account, by doing so stranded me abroad and the only thing you can do is send stuff out in the post to a country I'm not in WTF!!!!!
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abi f
(@abi__faulkner) reported
Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk
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Ste
(@Ste8NUFC) reported
@santanderuk I had a current account with you last year and I left to go to first direct. If I transferred back to yourselves, would I qualify for the incentive and is there a timescale on being a previous customer where I wouldn’t be entitled to the incentive?
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Alan Gibbons 🇺🇦
(@alan_gibbons) reported
@marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!
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Amie
(@Amie25813) reported
@santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone
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Suzanne Benson
(@suzanne64481589) reported
@santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service
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Richard Coventry
(@richardcoventry) reported
Thanks @santanderuk your 'recent activity checks' are particularly useless when you've been in a queue for an hour at bag drop in Mexican airport & you block the payment for my luggage. Why not reinstate me being able to tell you which countries I'm visiting so you know it's me?
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lewis genney
(@lewisgenney) reported
@santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help