Is Santander down in Newmarket, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (35%)
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Mobile App (35%)
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Login (25%)
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Transfer (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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hilary mcerlean
(@hilarymcerl) reported
@santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud
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Liz White
(@MaidstoneEditor) reported
@santanderuk I’ve bern on hold waiting to speak to someone on your customer service phone number for 1h 30mins. Extremely poor service and very frustrating. Is there anybody there???
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Louise Stockings
(@LouiseStoykes1) reported
@santanderuk what a absolute joke of a banking organisation! How can u leave a buisness for 11 weeks with access to there own account? No one to contact u say! Not in this day and age your effectively going to close a buisness with your slack buisness….
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Jane Horton
(@JaneHor18216368) reported
@santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.
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Roz Potenza
(@Greatdanishes) reported
@nicperrins @santanderuk Ugh. Do you guys also have those awful voice message systems that try to sound human but only achieve real creep status??
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The Happy Wanderer
(@CraigJo66996233) reported
@santanderuk fair play! 2 hours on the phone setting up an overseas standing order which never happened just to be told this week “this is not possible”. You’re an overseas bank yet I can’t send money consistently to@my wife and with out problems every flamin week 😳 grrrrrr 🙁
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Phil Treagus-Evans
(@philtreagus) reported
It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!
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Silver Dog Jewellery
(@SilverDogKernow) reported
@santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.
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Jane Horton
(@JaneHor18216368) reported
@antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.
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Ruth Hill
(@RuthHillWrites) reported
. @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!