Santander

Is Santander down in Newhaven, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newhaven, East Sussex, England 12/09/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lidiafiorentini lidia (@lidiafiorentini) reported

    @santanderuk an insurance company has sent payment to my closed account with yourself, please help me get money back

  • chrisrad76 Chris Radford (@chrisrad76) reported

    @santanderuk shafted us on our #mortgages renewal. Strung us along for 3 months then **** on us with 48hrs to go after 10 yrs of loyalty from us. Never again. Vermin.

  • jakeanory Jake (@jakeanory) reported

    @santanderuk why will you not answer the phone and speak to existing customer ?! 90 mins I’ve been waiting to get through. I’m sick of the recorded message. Shall I take my business elsewhere. #santander #badcustomerservice #antanddec

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?

  • carlosthemack Carl Peart (@carlosthemack) reported

    why is it impossible to speak to anyone by phone @santanderuk Been trying for a week!!

  • dandreews Dan (@dandreews) reported

    @santanderuk @santanderukhelp Been on hold for over 2hrs. Get through and give my account number only for the call to cut out. Lucky enough for this to happen to me on Saturday too after being on hold for over an hr then. Received no call back on either occasion. Terrible service

  • veryslowbordean Anthony Smart #FBPE (@veryslowbordean) reported

    So after being bribed by @santanderuk to switch my banking to them I have buyers remorse after less than two weeks. 45 minutes (so far!) on hold to unblock my online access and no end in site. Never had this with @Barclays - please can I come back!

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @santanderuk worst company ever . Takes no joking 6 hours to try and speak to fraud det can't ever get thro so while holding drive to bank its shut shuts at 3pm everyday seriously don't give a **** about their customers I am still on phone waiting 3 hours later ffs wankers

  • adele_2120 Adele (@adele_2120) reported

    @santanderuk you won’t allow me to change my address online as your system is so out of date and my postcode doesn’t exist (exists on every online retailer site though) You want me to visit a branch but you closed all the local ones. Any suggestions?

  • broon_1981 Kevin C Brown (@broon_1981) reported

    @santanderuk great customer service. Didn’t hold on my first call as I was signposted to website, can’t do what I wanted. Try to call again to be told the office has closed…..early it would seem as stated online it’s 7pm it closes.