Santander status: access issues and outage reports

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry casey (@TCA_Watches) reported 46 seconds ago

  @santanderuk @TSB This is ******* **** - I am on hold now for 16 mins + to speak to urgent fraud

• 
  ryan boron (@jryaxvi) reported 12 minutes ago

  @iredfern @santanderukhelp @santanderuk you should quickly reach “Richard_hacks01” on instagram and report with the evidence you have he can help concerning your issue he helped me recovered when I had similar issues

• 
  James Hassett (@JamesHassett1) reported 12 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  Mathew Woodgate (@MathewWoodgate) reported 12 minutes ago

  @santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 13 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Peter Oakley (@agentoakley) reported 13 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  JayO (@jboixo4) reported 14 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander

• 
  Amani (@queenamaniana) reported 15 minutes ago

  I NEED HELP. @santanderuk has completely locked me out of my bank account and is telling me I need to go back to England to show my ID or get a power of attorney. I need to apply for my lease but I don't have access to my online banking to get a bank statement.

• 
  Karolien v d Vorm (@KarolienVorm) reported 19 minutes ago

  @santanderuk @HMRCgovuk make sure that @santanderuk pays you ££ as they enjoy blocking their clients for no reasons at all!! Unprofessional can’t even get their phone number right on their website

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 20 minutes ago

  @santanderuk @TSB STILL NOTHING. WTF?????