Santander

Is Santander down in Newhaven, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newhaven, East Sussex, England 12/01/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?

  • agitatedduck Gillian Snape 🇪🇺🌻 (@agitatedduck) reported

    @santanderuk just to say the counter staff at the Leeds branch were wonderful today. I was there to close an account and it took a while so I could observe the kindness and patience every customer was given.

  • angelcat42 Theresa 💙 (@angelcat42) reported

    @santanderuk is there a problem with the online banking app??

  • DrVxD Andy (A2002980) #FETCHFAM (@DrVxD) reported

    Hey @santanderuk. Do you realise that when you force people to type (rather than paste) passwords into your website, you're encouraging them to use simple, easily cracked passwords?

  • Cavalieredl Rosario Di Dio (@Cavalieredl) reported

    @santanderukhelp Thanks for trying to help @santanderukhelp, I am having issues because @santanderuk has issues, with itself apparently. I would rather not share private details online. Best we talk when the chat is up again. Kind regards

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Very panicked after stressful call with @santanderuk cycles. App says bike not docked. Bike now not at dock. Phoned to report and threatened with hundreds of pounds worth of charges and fines. Use this service twice a day to commute and cannot believe how they treat customers

  • DaliahPietersen Daliah Pietersen (@DaliahPietersen) reported

    @santanderuk Your Boosts may be useful but not when one has to log into their mobile banking then again into Boosts. It's a real pain while trying to pay at the cashier's or self service holding up other people behind. Why can't it be an app on its own?

  • lpimages_luke Lukey P (@lpimages_luke) reported

    @santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • wil53907337 Jane Wilson (@wil53907337) reported

    @santanderuk Don’t you mean be destitute we keep your money share your data with criminals excluding customers from accounts & money close and block accounts as conspiracy well done enjoy carry on supplies on data to criminals