Santander

Is Santander down in Newhaven, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newhaven, East Sussex, England 03/16/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sameer27038259 Sameer G (@sameer27038259) reported

    Avoid banking with @santanderuk . Pathetic bank , poor service and will@hold u to ransom for days to access your own money n then say ‘ we are very busy ‘ poor directionless management to the core

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • CharlieC_01 Charlie Chamberlain (@CharlieC_01) reported

    @santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?

  • ZeroToCook selina (@ZeroToCook) reported

    @santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • Christopher_Fis Christopher Fisher (@Christopher_Fis) reported

    @santanderuk ehsy s shambles you are, we are a charity who raise funds to support affordable care in our community. We use our reserves and donations plus income from the Nursing home to look after the elderly who cannot afford to pay the full cost. No Trustee gets paid. See on

  • GlasgowAlbum (((Edwin Moore))) (@GlasgowAlbum) reported

    @santanderuk Having terrible problems contacting you. Tried to make an online payment this morning and you kept asking 'Are you sure?/ Are you really really sure? And finally I got blocked. Tried phoning your help number but of course no one answers. Awful service guys.

  • ZeroToCook selina (@ZeroToCook) reported

    Again terrible service from @santanderuk @santanderuk . Blocked a high value transaction and been waiting on the phone in a queue for 45 min to get it unblocked… all whilst holding a screaming baby. Thanks for being useless Santander and reminding me why I should close my acc