Santander

Is Santander down in Newhaven, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newhaven, East Sussex, England 02/20/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (13%)

    Login (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Website (11%)

    Website (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeroToCook selina (@ZeroToCook) reported

    @santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?

  • KyStefen Ky (@KyStefen) reported

    @santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.

  • brianlavery59 Brian W. Lavery 💙 (@brianlavery59) reported

    @santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise

  • CharlieC_01 Charlie Chamberlain (@CharlieC_01) reported

    @santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk your customer service is a joke. On hold for over an hour. Awful

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • mrhughjanus simon mercer (@mrhughjanus) reported

    @santanderuk on hold for 32 minutes to customer services and still not got through - poor, very poor