Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 11/18/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • shaanp8 MoneyTalks (@shaanp8) reported

    @santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please

  • pubquiz60 pubquiz60 (@pubquiz60) reported

    @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

  • MoggieMinor Kathryn Coombes (@MoggieMinor) reported

    @santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.

  • Rincewind_68 Keith Mitchell (@Rincewind_68) reported

    @tomrad124 @santanderuk Well, I wanted to change something, and online recommended I went in to a branch, doesn't mention they are all closing early. No chance when I am working @santanderuk

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @santanderuk Despite having confirmed mortgage renewal (since August) - I keep getting warned that my mortgage will roll over if I don't get in contact. Same warning when I login ... Is there any number I can call where I don't wait 1.5hrs + for someone to pickup ?

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • alex_thfc22 Alex 🤘🏼 (@alex_thfc22) reported

    So who’s **** up is it? I send money from my Santander to my Barclays and the money has vanished into@thin air! You think I can get through to either? Think again. @Barclays @santanderuk

  • robbo_50 Kevan Roberts (@robbo_50) reported

    @santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?