Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 02/24/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • srodgers5497 bangorguy_ni (@srodgers5497) reported

    @santanderuk I have been waiting since Friday for your complaints team to come back to me or should I say "investigate" Santander deleting and/or selectively not paying DD's AGAIN. 6th time I believe?! Not good enough. Your contact centre can't help. Please contact me ASAP!

  • greening_chris Chris Greening (@greening_chris) reported

    @mouthwaite @HSBC_UK Go to @santanderuk, been with them for far too long than I can remember, no issues at all in that time.

  • davidwaters79 David Waters (@davidwaters79) reported from Knutsford, England

    Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩

  • johnaze john murphy (@johnaze) reported

    @santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.

  • Morningstar_73 Narrowboat Life Unlocked (@Morningstar_73) reported

    @santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    @santanderukhelp Well, yet another 30mins of my life lost with @santanderuk for another problem! It can't be sorted & I have to call back another time, so yet more telephone hold time wasted... Might be time to reconsider using them, or charge them by the hour for my time... #banking

  • PhilBillingham Phil Billingham (@PhilBillingham) reported

    @bancosantander @santanderuk @santanderukhelp Trying to resolve a complaint Wrong complaint answered. Wrong email address given No compliance or complaint contacts on website Shall I just email the board and get them to intervene? Is that easier?

  • cbshep44 nige sheppard (@cbshep44) reported

    @santanderuk I've been trying to make changes on the investment hub but I'm unable to read documents. Appears to be a website issue as alwaysin error when accessed. Been trying over a week.

  • alan_gibbons Alan Gibbons (@alan_gibbons) reported

    40 minutes on hold now @santanderuk Shocking service levels!

  • NotDeadYetMate AnotherToffee (@NotDeadYetMate) reported

    @alan_gibbons @santanderuk They really do not give a ****, mate.