Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 02/28/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • charleshadji Charles Hadji (@charleshadji) reported

    @santanderuk you block my online banking access when I am trying to transfer to one of my own accounts, ask me to call you and then you have me on hold for 22 minutes and counting - do you think this is acceptable? #useless

  • Digital_Crate Digital Crate (@Digital_Crate) reported

    Not been able to access @santanderuk mortgage system for 2 days or get through on the phone. Whats the betting I can access it or speak to someone today though? 🤔. #strangethat

  • MB83687 MB83687 (@MB83687) reported

    @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards

  • DanjWheatley Dan Wheatley (@DanjWheatley) reported

    @santanderuk I am in another country and you have locked me out of my online banking with nobody answering your support line what am I supposed to do?

  • ImamAhm21224286 Imam Ahmed (@ImamAhm21224286) reported

    @santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible

  • Pauldonny1983 Paul (@Pauldonny1983) reported

    Anyone having issues getting on to #santander app?? @santanderuk

  • CANADAVID Dr. Raid D. Grave (@CANADAVID) reported

    While I'm on a first world problems rant: @santanderuk , if you're going to close so many branches and ATMs, especially in London, then could you please catch up with the rest of UK banks & start supporting cheque deposits via your mobile app? Going to close my account.

  • chrisneill Chris Neill 🇪🇺🏳️‍🌈 (@chrisneill) reported

    In your Peckham branch @santanderuk, there is only one person serving a queue that stretches out to the street. Do you not have anyone else who can help?

  • tristaningram Tristan Ingram (@tristaningram) reported

    Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless

  • JSawyer73256733 J Sawyer (@JSawyer73256733) reported

    @santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?