Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 02/08/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aj1_uk alison m (@aj1_uk) reported

    Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?

  • bmq_98 Brad (@bmq_98) reported

    @santanderuk your customer service is atrocious. My DD cancelled despite setting it up 4 times. When I try and complain your agent hangs up

  • Kayleig82798738 Kayleigh Johnson (@Kayleig82798738) reported

    @santanderuk absolute joke Santander customer service is been contacted regarding complaint I raised yet still on phone now to a random advisor who is repeating herself and making out it's my fault for raising a complaint in first place. All I want is 4 u to pay my charges

  • Jimbosheps32 Jimbosheps32 (@Jimbosheps32) reported

    @santanderuk is your mobile banking app not working

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • jeanes_connor connor.jeanes (@jeanes_connor) reported

    @santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?

  • emmaburnx Emma 💜 (@emmaburnx) reported

    @RachelLouiseGil @santanderuk I’ve got the same issue!!

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi, my mobile banking is saying I’ve been logged out for security reasons. And tells me to try again in 30 seconds. I keep trying, but still can’t get in. Can someone help please?

  • Suzanne36833894 Suzanne (@Suzanne36833894) reported

    @pervlens @MetroBank_Help @santanderuk Omg I wouldn’t the app for metro bank regularly goes down and there is no access to anything! It was fine for years but the last few months have been shocking