Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 12/25/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk trying to make a loan application online and your site keeps crashing and so tried calling and that doesn’t work either. The tried using chat function and response was no one is available. How do you actually get hold of anyone????

  • Joby_Chapman Jo (@Joby_Chapman) reported

    @santanderuk please can you help . We are waiting on a reply re our approved mortgage. Our agent sent letter a week ago. We have sick family in temp accommodation and this urgent so we can be sorted for Xmas. Time is precious we need your help.

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk @santanderukhelp

  • cogitator99 colin (@cogitator99) reported

    Has anybody tried to phone @santanderuk Fraud. 3 times I called, and the line shut down after ringing for 20 to 30 minutes. When I got through several days later I was told the 3 people who told me new card was on the way or blocked were wrong, and the old card was still active.

  • jfrncs_ John FH (@jfrncs_) reported

    Santander switch service only works if you manually go into store and do all the switches yourself 🤨 where’s the service? @santanderuk

  • Lauren_6489 L (@Lauren_6489) reported

    @santanderuk @santanderukhelp Why can't people access their money, even though they're in credit,? Worried about what's happening in your bank. Seriously thinking of going elsewhere

  • kidcronx lauren furey (@kidcronx) reported

    @santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!

  • toniadamsxx Toni (@toniadamsxx) reported

    @santanderuk good morning. My new debit card is not working for online purchases. Can you please advise why this could be? Do I need to activate in an ATM or something first?Thank you

  • saf0113 Safdar Hussain (@saf0113) reported

    @santanderuk @santanderukhelp is there an issue with online banking ? I cannot open the app.