Santander status: access issues and outage reports

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Poel (@wpoel) reported 5 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  Sarah Louise Macrae (@goode86) reported 5 minutes ago

  @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal

• 
  Kris (@lookitskris) reported 9 minutes ago

  @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs

• 
  melkay🖤🖤🖤 (@lemanie33) reported 16 minutes ago

  @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

• 
  Matty Hough (@MattyHough2) reported 17 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately

• 
  Aidy (@Adey22) reported 19 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.

• 
  Matt (@Matt540547911) reported 19 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 20 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Aaron (@AaronParekh) reported 22 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB