Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 03/11/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tristaningram Tristan Ingram (@tristaningram) reported

    Shout out to @santanderuk Website keeps crashing. Wasted 2 hours trying to log a credit card dispute claim for £86 which won’t let me upload the back up info. Then sit on a call for 1 hour and 5 mins speak to 2 different people to tell me the manager will call me back Useless

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • JSawyer73256733 J Sawyer (@JSawyer73256733) reported

    @santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?

  • MaryfMowat Mary Mowat (@MaryfMowat) reported

    It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.

  • CANADAVID Dr. Raid D. Grave (@CANADAVID) reported

    While I'm on a first world problems rant: @santanderuk , if you're going to close so many branches and ATMs, especially in London, then could you please catch up with the rest of UK banks & start supporting cheque deposits via your mobile app? Going to close my account.

  • JonathanBanks Jonathan Banks (@JonathanBanks) reported

    @santanderuk is there a problem with online banking today. I keep getting logged out after a few seconds and taken back to the login screen.

  • DanjWheatley Dan Wheatley (@DanjWheatley) reported

    @santanderuk I am in another country and you have locked me out of my online banking with nobody answering your support line what am I supposed to do?

  • fun5131 Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • georginaarmour Georgina Armour (@georginaarmour) reported

    I've banked with @santanderuk / Abbey National for 35 years, until today. Since the bank insists on continuing to finance climate breakdown I no longer wish to be a customer. #bankingonclimatechaos #divest #fossilfreeuk

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews I just want to fix our broken systems you know people need better they deserve better