Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 11/25/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NexusUKOrg Steve Hill (@steve@mastodon.nexusuk.org) 🇪🇺 (@NexusUKOrg) reported

    @omnomis @VirginMoney do and have been fairly quick to respond. @santanderuk do, but not for customers who have business accounts. This is actually about a personal account, but because I also have a business account I have to use their crappy business website even for my personal account

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    OMG… is there is a worse bank for business than @santanderuk? Appreciate, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?

  • Cavalieredl Rosario Di Dio (@Cavalieredl) reported

    @santanderukhelp Thanks for trying to help @santanderukhelp, I am having issues because @santanderuk has issues, with itself apparently. I would rather not share private details online. Best we talk when the chat is up again. Kind regards

  • MrsReidteaches Kerrie Reid (@MrsReidteaches) reported

    @santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?

  • aj1_uk alison m (@aj1_uk) reported

    Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own

  • DrVxD Andy (A2002980) #FETCHFAM (@DrVxD) reported

    Hey, @santanderuk. Do you realise that when you restrict passwords to 16 alphanumeric characters, you're telling an attacker a LOT about how weak your website security is?

  • nutherthing Anna Nutherthing (@nutherthing) reported

    @santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.

  • Cailleachjack jackie 🦔 (@Cailleachjack) reported

    @santanderuk I need help please !

  • dAndyHiwayman ADL (@dAndyHiwayman) reported

    So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.