Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 11/21/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jennabloc JENNABLOC 💜 (@jennabloc) reported

    @toadmeister If cancel culure is beneficial I will close down 'cancel' my @santanderuk current and savings account tomorrow out of protest of them funding this. Hope they enjoy the benefits of loosing my 15 year custom 👍

  • southernkbell the poor man's k bell (@southernkbell) reported

    @santanderuk I'm on a business trip and I've forgotten my PIN. It happens. Apparently there is *nothing* you can do to help. Useless system that customers can only view their PIN for *some* cards. Really entirely unhelpful. Now I'm totally stuck. Thanks a lot.

  • andydaisyfox Andi Daisy Fox (@andydaisyfox) reported

    @santanderuk is your online banking service working . I'm unable to log on.

  • nadnosliw Dan Wilson (@nadnosliw) reported

    @santanderuk you disabled pasting codes into browser for logins? Please confirm so I know whether I need to close my account with you for a ridiculous login process.

  • englandsfinestc Englands Finest Cars (@englandsfinestc) reported

    Disgraceful customer service from @santanderuk . 40 minutes waiting to make a complaint and still need to call me back!

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderukhelp @santanderuk one and a quarter hours now and still holding. And you don't even reply on here. Nice customer service.

  • JD101H Jack 1D1 (@JD101H) reported

    @freja_fashion @santanderuk Having the same issue with mine!!!

  • ChrisNaylor1 Chris Naylor 🇬🇧🇺🇦 (@ChrisNaylor1) reported

    Absolute shocking service from @santanderuk been on hold just under 60 minutes!!

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk @santanderukhelp honestly not worth you bothering to answer the phone 1 hour 37 minutes just on this call. AND I JUST NEED TO CORRECT YOUR ERROR. And call my money back. And you'll ignore this tweet I know but at least it's clogging up your Twitter

  • michaelwhite196 MikeLively (@michaelwhite196) reported

    @santanderuk WORST BANK IN THE WORLD. Please share. - 10 working days - 25 hours on hold - 6 security checks - at least 4 departments - probably at least 12 different people and I still can’t get my money transferred! Please share!! Help me get this seen.