Is Santander down in Newbury, West Berkshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newbury, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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5
(@alex_bloomfield) reported
@santanderuk probably the worst bank in the UK??? @financialombuds @TheFCA some serious KYC issues to investigate there
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Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk not only you are a ****** bank charging crazy costs you also are a bureaucratic and completely outdated bank. I am moving overseas and I have to fill a form to change my address and then send it by post. WTF! How disgraceful is this? You are a joke
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Chris Webb
(@Chriswebb_exmet) reported
@santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.
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Becky Cardinal
(@jellybeanbec) reported
@santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???
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James Exton
(@accesstheglobe1) reported
@santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?
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Elis
(@motcraw) reported
@santanderuk you have the worst customer care in banking I’ve ever come across. Never had such a hard time setting up an account. Ridiculous
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Hellö🦩
(@FlamingoQueen86) reported
@santanderuk : If you think you’ve been targeted by fraud or a scam, it’s important that you report it to us straight away Also Santander: but we will place you on the same queue as everyone else, so good luck with not loosing any money 👍🏽 terrible customer journey
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Carl Peart
(@carlosthemack) reported
why is it impossible to speak to anyone by phone @santanderuk Been trying for a week!!
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Mark Cundy
(@CundyMark) reported
from
Southend-on-Sea, England
@santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint
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Jake
(@jakeanory) reported
@santanderuk why will you not answer the phone and speak to existing customer ?! 90 mins I’ve been waiting to get through. I’m sick of the recorded message. Shall I take my business elsewhere. #santander #badcustomerservice #antanddec