Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 12/28/2025 14:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leedbartz Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • Marie_Ellen64 Marie-Ellen Rowe (@Marie_Ellen64) reported

    @santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

  • andrewjsingi Andrew S (@andrewjsingi) reported

    Isn't it great when @santanderuk block your account then make you wait an hour on the phone to speak to someone...

  • sjbosher Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • djdaverose Dave Rose (@djdaverose) reported

    @santanderuk Hello. Payments on our Zero Credit Card have stopped working today. Can't get through to anyone on the phone. We're abroad and card keeps being declined in shops for no reason. Can you help please? Was working all last week.

  • pauldw91 Paul Wright (@pauldw91) reported

    @santanderuk I have now been on hold for 45 mins to close my Credit card account. This is dreadful service.

  • Jimbo21341795 James (@Jimbo21341795) reported

    @santanderuk branch unable to help, unable to get through on the phone waiting for 20mins.

  • lookitskris Kris Athi (@lookitskris) reported

    @santanderuk trying to get hold you while aboard and stuck in a queue for 30+ minutes is not great. Can we solve a CC problem via Twitter DM?

  • Jockysink79 Jocky (@Jockysink79) reported

    @santanderuk trying to pay off my credit card, you're telephone banking isn't working and nor is online! You've not sent out my temporary security number, and you don't send out paper statements! How on earth do I pay my balance?!!!!