Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 03/27/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_david91 Simon Bell (@simon_david91) reported

    @TheRealJimShady @santanderuk @santanderukhelp Just got off the phone with the mortgage team, who say that it is down the to underwriters to decide on who is granted a mortgage. No info available on whether a different approach was being taken for buildings with fire safety issues, following this statement.

  • Stanplatt Stan (@Stanplatt) reported

    @alan_gibbons @santanderuk I called the bank last week and when the automated service asked what my call was about I said “fraud” they answered me within 15 seconds. Probably because it was going to cost them money. #truestory

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @santanderuk answer you phones ffs . On hold for half an hour due to you blocking my account. No one answers. I need help.....now. Can't access my own money.

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderukhelp @susanfdavies @santanderuk What happens if one of many staff fall ill to these issues your bank is causing and ends up mentally or physically sick will you guys be held liable or just not give a damn about this either? Are you sure you are a serious bank???!!

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @PeterMa33025602 @santanderuk I feel your pain I can't access my business account for the past 5 weeks 60 staff who can't be paid or feed their families and I am told we are looking into it!! Joke of a bank I can't access my own money and their is no branch access apparently. You might be waiting a while!

  • joriches Johanna (@joriches) reported

    @Michelle_JML @santanderuk 7K from my daughters who is a student and now has no access to any money while they ‘look into it!’ Shocking!

  • StreetDogMaggie Oliver Woodruff (@StreetDogMaggie) reported from Edinburgh, Scotland

    @santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.

  • chiccocafe Jackie Wood (@chiccocafe) reported

    @santanderuk I want to phone you about my mortgage please your robot is no help

  • cheshirecat847 Cheshirecat847 (@cheshirecat847) reported

    @santanderuk Had to call several times recently to pay off my mortgage. Every time, a 40 minute wait in a call queue. I ring First Direct and I'm talking to someone within a minute or so. Santander, really poor customer experience, I'm glad we're parting company

  • libby_sparks Libby (@libby_sparks) reported

    Yet again the rudest and most unhelpful help chat service ever @santanderuk 🤩