Santander down? Current status and problems in Newbury, West Berkshire, England

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  transformation peopl (@4be0f8aaeefe4e1) reported 3 minutes ago

  @santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎

• 
  Gary Winter (@HinckleyGaz) reported 4 minutes ago

  @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

• 
  Cookie (@Cookie32243716) reported 5 minutes ago

  @santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details

• 
  nicola (@GleannIucha) reported 6 minutes ago

  @santanderuk would be best to remember that unless you’re loaning us something - it’s our money not yours Complaint service disgraceful - pity the fantastic branch staff whose hands are tied

• 
  Miss R (@MissR_Y5) reported 8 minutes ago

  @santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?

• 
  semps (@msemps) reported 9 minutes ago

  @santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!

• 
  Neil Parrock (@fatRicky_Martin) reported 13 minutes ago

  @santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.

• 
  Snap!Media (@SnapMediaCo) reported 20 minutes ago

  Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?

• 
  Helen Langan (@helen_langan) reported 21 minutes ago

  @santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.

• 
  Tricia Fitzpatrick (@tmpfe05) reported 21 minutes ago

  @santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers