Is Santander down in Newbury, West Berkshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (38%)

2. 

   Website (27%)

3. 

   Transactions (18%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Geoff Watts (@geoffcwatts) reported a minute ago

  The #customerservice from @santanderuk has been pretty atrocious. Using the app for support is ridiculous. Requested a balance transfer nearly a month ago and it still hasn’t happened despite being told 3-5 days #overdrawn

• 3CommPR (@3commpr) reported 2 minutes ago

  @santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice

• Matty Lewin (@MattyLewin) reported 4 minutes ago

  @santanderuk How do I get in touch with customer services on here please

• First Disciple Yiling Wei Sect (@bluberryblushes) reported 6 minutes ago

  @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

• Claire gibson (@hammerett) reported 11 minutes ago

  @santanderuk how do I get through to you, no email on your website your chat is useless I need to speak to sombody

• Terry Spinks (@TerrySpinks5) reported 18 minutes ago

  @santanderuk Is the problem with debit cards, from yesterday sorted out yet?

• multi-vaxxer (@joburgfoodE) reported 19 minutes ago

  @santanderuk Your service is truly terrible. I've been holding for 22 mins and now told to phone again for the Fraud Line to rectify *your* *error* and to expect a wait of up to one hour??! You need to hire some humans...

• Bexx (@Bexx_xx) reported 22 minutes ago

  @santanderukhelp @santanderuk why does your fraud telephone number actually now just go through to the ‘Business Account’ team. Then you get passed around and on hold for 20mins and counting. Brilliant service for your vulnerable customers at risk of fraud!

• Depressed by (not just) cladding (@WharfPotato) reported 23 minutes ago

  @santanderuk very disappointing experience today having transferred hubby to you, spent almost 2 hours on hold to speak to someone, admits your staff made an error then rather than deal as she said she would, she puts my call back into the queue. Second thoughts for the transfer

• AndyBooth (@tumbledown93) reported 26 minutes ago

  @santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call