Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 01/20/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andyyou91316135 andy young (@andyyou91316135) reported

    @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

  • helspascoe Helen Lee (@helspascoe) reported

    @santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!

  • GJDop Glen (@GJDop) reported

    Your telephone service @santanderuk ******* stinks, it's bloody pathetic!

  • Katie90211712 Katie mcglynn (@Katie90211712) reported

    @santanderuk are your systems down as I've sent money to my monzo which hasn't arrived. Have also sent money from monzo to santander which has been declined.

  • Springwoodcoun1 Cllr Jo Rust. independent - Springwood Ward (@Springwoodcoun1) reported

    @santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.

  • almyrky almyrky (@almyrky) reported

    @santanderuk please solve this issue!! 👎👎👎👎

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through

  • Dc7073Bloss Blossom (@Dc7073Bloss) reported

    @lilypartington_ @santanderukhelp Well it's definitely not a BACS issue, wages went in fine with Barclays. Again @santanderuk failing their customers on a day where people need their money

  • LauzSienna LauzSienna (@LauzSienna) reported

    @Oguemisu @santanderuk Mine doing the same and saying all lines are busy. Must be an issue. Hope they let you know what’s wrong!