Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 02/13/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them

  • GerogeSmith30 Saab (@GerogeSmith30) reported

    @santanderuk I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.

  • wonderfulziggy Lynne Holding (@wonderfulziggy) reported

    @santanderuk my father in law died 2 months ago & Santander are causing us huge problems. Branch & the bereavement service are being v difficult as the account is 2p (yes 2p) over the transferable limit!!!! Any info as to who to escalate this to would be appreciated.

  • no9bus PSM1875 (@no9bus) reported

    @nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.

  • LittleKim_32 Rose Annie (@LittleKim_32) reported

    @hilarymcerl @santanderuk Having issues with your account Hacked account Suspended account Disable account Band account Contact @Hack_lord277 on Instagram his the best when it comes to recovery of account

  • iPilates iPilates Tracey (@iPilates) reported

    Sad to see @santanderuk continuing to have major problems with their accounts. Literally cannot use my card to pay for anything in the last month ! #getitsorted 🤬

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk isn't just the worst bank operating in the UK, it has the worst customer service of any company I've ever dealt with in my 54 years on this planet. Scammers or just incompetent? Not sure.

  • ACunninghamMP Alex Cunningham MP (@ACunninghamMP) reported

    Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it will give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy