Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 12/15/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDonaldson2 Paul Donaldson (@PaulDonaldson2) reported

    @santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    For customer service @santanderuk are absolutely useless !

  • HarryButler8 Harry Butler (@HarryButler8) reported

    @santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.

  • htcig58 Innes Gray (@htcig58) reported

    @santanderuk - Ok so now I very frustrated. A recurring charge (paid for a number of years) has now been flagged three times as a possible problem transaction Each time I say I recognise the transaction which does nothing to process the transaction. 1/2

  • MyrddinE83 Myrddin Edwards (@MyrddinE83) reported

    Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

  • hxrrietwright Harriet (@hxrrietwright) reported

    @santanderuk I have tried calling so many times and I just end up being on hold for over an hour each time and I cannot wait this amount of time - I need to add a different phone number to my account so can this be dealt with via Twitter chat instead as I need access ASAP.

  • captaink99 SGK 🔥 🚩 (@captaink99) reported

    @openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?

  • darkymaniel darkymaniel (@darkymaniel) reported

    @santanderuk can’t log on to your app & been on hold to the ‘call us’ number for 1h22 just now and 30min on Tuesday. Any suggestion how I get access to my account and money?!?

  • beckybooelkin Becky Elkin (@beckybooelkin) reported

    @santanderuk will anyone ever actually pick up your phones? Locked out of my app, only way to unlock is to call and for the fourth day in a row I’ve been on hold for almost 45 minutes!! Shocking service

  • gildovia El Pres (@gildovia) reported

    @santanderuk hello. My Mum has found a customer's debit card. What should we do?