Santander

Is Santander down in Newbury, West Berkshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Newbury, West Berkshire, England 03/18/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • erlsaenz Erlantz (@erlsaenz) reported

    @santanderuk @santanderukhelp offers one the worst service I've seen in my life. By far the worst bank in UK.

  • hairofthehair M (@hairofthehair) reported

    @santanderuk @HSBC_UK absolutely terrible service from both banks. A mix up with a balance transfer meant vote banks now have the same debt for me and are charging interest on it. Absolutely pathetic. And both point finger at each other. Good luck trying to get any help on phone.

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService

  • JayPatel06 Jetendra Patel (@JayPatel06) reported from Northamptonshire, England

    @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

  • chumpmarketing h (@chumpmarketing) reported

    @santanderuk 2.5months after my fraud case I still have no access to banking. I found out I had more fraud only by going in branch for a 3rd time only to be told you unblocked my cards without telling us so the only people who knew were the fraudsters. Sort this out!

  • tenbetter Tenbetter (@tenbetter) reported

    @santanderuk Is it possible for me to manage my mortgage online without having a santander bank account? Your website won't let me register without sort code and account number

  • joarm1971 Jo (@joarm1971) reported

    @santanderuk how do I close my children’s accounts? Can’t get a branch appt till April and phone lines to busy so have to call back tomorrow. Is this what happens when you close branches. Shocking service

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk you called me for an appointment re my mortgage and hung up after one ring. After 20 years with you it has been a difficult and slow process to discuss our mortgage. Generally not impressed

  • AmacgiollaP Adrian Fitzpatrick (@AmacgiollaP) reported

    @santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?

  • eeloyn Eelin loyn (@eeloyn) reported

    @santanderukhelp @santanderuk 3 hours to get through your customer service 😡😡😡 shocking service! WFH is not working for your company. Complaining on behalf of my husband who doesn't have Twitter.