Is Santander down in Morpeth, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Morpeth, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Login (38%)
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Website (31%)
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Transactions (13%)
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Mobile App (10%)
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Transfer (8%)
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Withdrawals (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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James
(@james_jamesgee) reported
Is it just me or are Santander’s support and service standards the absolute pits!? That’s a couple of hrs of my life I’ll never get back- and problem still unresolved 🤬 @santanderuk @santanderukhelp
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JenniferZN💫
(@AllNumbersGrea1) reported
@LizChessher @santanderuk @santanderukhelp We did manage to get it sorted but it took weeks of going back and forth and getting passed around various support staff before we finally sent complaints directly to the company directors and got a more concrete answer. I share your pain and hopefully it gets sorted soon 🤞
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🧶Carol🧶
(@_knittingtopia) reported
Just love the fact that @SMARTYMobileUK and @santanderuk both blame each other for payments not going through 🙄 no help to me, your customer. Time to look elsewhere on both counts me thinks @santanderukhelp
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Emma George
(@Emmaemma_louise) reported
@santanderuk the most abysmal customer service i have ever experienced..!! I have been lied to for 2 weeks about my morgage application, which is now resulting in a family of 7 potentially been left homeless as we have acted on your lies and charges of £300 extra to solicitors
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Amy Barry
(@amyabarry) reported
Leaving @CooperativeBank because they've been awful during Covid. Thought we'd go to @santanderuk but been on hold for 30 mins and counting. Not sure start up / online only banks offer all we need... Hit me up.
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Jonny Roberts
(@Jonnyr67) reported
@santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.
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K B
(@K___Barnett) reported
@santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?
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Gem
(@Fruitnamedlady) reported
@santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.
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The Beady Eye
(@eskimozza) reported
@santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷