Santander

Is Santander down in Morpeth, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Morpeth, Northumberland, England 12/26/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimatebarbs ultimatebarbiegirl (@ultimatebarbs) reported

    Terrible service from @santanderuk grrrr why can’t i just access my own cash without 40 minute phone calls

  • Georgeyboy27 G (@Georgeyboy27) reported

    @santanderuk @santanderukhelp worst customer service I’ve ever experienced. Got people trying to commit fraud on my account and I can’t get through to any c*nt On hold for over an hour. Utterly useless

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • TashaMellCoh Tasha MC (@TashaMellCoh) reported

    @drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months

  • colinofhove Colin Blake (@colinofhove) reported

    @santanderuk having an issue with making transfers to my isa account, any help please?

  • erinmead_ E 🖤 (@erinmead_) reported

    @santanderuk charged me £11 for being on hold for 8 mins to try and get through to customer service who never actually picked up SIGH

  • DJStephenson7 Daniel Stephenson (@DJStephenson7) reported

    @santanderuk please pass my thanks onto the customer service guy who just hung up on me after waiting on hold for ages 👌 top job mate

  • ladyrare1 Bovver Gurls (@ladyrare1) reported

    @santanderuk CHANGE YOUR ADVERTISING AGENCY THE ANT & DEC ADS ARE BLINKING AWFUL look at HALFORDS or RAIL adverts they are EXTREMELY-GOOD

  • MartinAbell17 Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported

    @santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service

  • RevolutApp Revolut (@RevolutApp) reported

    @SharonArbuckle @santanderuk @MartinSLewis We can assure you that our relevant colleagues are aware of this case and working on resolving it as soon as possible. We're truly sorry that this is taking longer than expected.