Santander

Is Santander down in Morpeth, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Morpeth, Northumberland, England 03/01/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BenDBollard ! Bollards 》 (@BenDBollard) reported

    Found a phone & bankcard today, now thankfully reunited with its owner. Disgraceful customer service from @santanderuk who were totally unhelpful & could only advise me to drive 30+ miles to a branch to hand it in...after getting advice from a manager! Glad I dont bank with them

  • torquienoodle TorquieNoodle (@torquienoodle) reported

    Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.

  • sarahjaduggan sarah duggan (@sarahjaduggan) reported

    @santanderukhelp @santanderuk over 17hours on hold over 3 days and keep getting cut off before I get through Had our DIP before the announcement, dream home lined up and feels like it's going to fall through our fingers because I can't get you on the phone - help?

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Every single week, without fail, there is an issue with @TfL @santanderuk cycle hire app. Can I please have a key for my annual membership or fix the bloody app?!

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!

  • miff09 mark smith (@miff09) reported

    @santanderuk worse customer service ever, 4 hours on hold. You would answer if I owed you money.

  • BaseStation_lDN BaseStation (@BaseStation_lDN) reported

    @santanderuk - 45 mins waiting in call queue and still no progress, in addition registration for online account doesn't work. People are desperate for mortgage help

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • dirtybutfresh Cyrus aka Mr DBF 😎 (@dirtybutfresh) reported

    @santanderuk I’ve been on the phone over and hour to report fraudulent activity on my account and I’m still on hold I’m changing to Barclays there a better bank 🏦 because your service is appalling to say the least

  • IVFBabyOnBoard K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported

    Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?