Santander status: access issues and outage reports

Problems in the last 24 hours in Morpeth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Morpeth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

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  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 3 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  Donna Webster (@donnataylor7) reported 3 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  Tyler (@Empty_With_You) reported 4 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Dave Moss (@DavidMoss315) reported 5 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 10 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  orwellvalley (@orwellvalley) reported 10 minutes ago

  @santanderuk between @eBay_UK draconian account verification nonsense, which you of course don't work properly with and @klarna knocking back perfectly good cards you issued you've made a complete nonsense of trying to buy anything online. Do you even sit down and test it works?

• 
  Oasis (@Oasisrvti) reported 13 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

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  Barry (@Gowithbazza1) reported 13 minutes ago

  @UltraDane @santanderuk Well Well Well apparently they have to right. Well, if I win the lottery, the money will not be going into my Santander account! It ta be going in an offshore account Who ******** do they think they are stopping people withdrawing there own money Scum.

• 
  SoftwareLife (@Mindfulness2050) reported 14 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  APB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱 (@AndyPB353) reported 15 minutes ago

  @wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services