Santander down? Current status and problems in Merton, Devon, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Kerri Nicholls (@Kerri_Nicholls_) reported 13 minutes ago from East-The-Water, England

  @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon greenhalgh (@simongreenhalg1) reported 3 minutes ago

  @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

• 
  Ridgeway Finance Ltd (@simsokidil) reported 6 minutes ago

  @santanderuk What is happening with your mortgage services??? mortgage transmitted on 5th July, not going to be underwritten for another 9 days !!! nearly two months for a simple existing mortgage customer porting over ?!!!!

• 
  Daniel Coleman (@Dan_Coleman98) reported 9 minutes ago

  @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

• 
  Sam Roots (@samgroots) reported 12 minutes ago

  Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.

• 
  karen chinnadorai (@kaceymyl) reported 14 minutes ago

  @santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed

• 
  Mohannad Sabry (@mmsabry) reported 14 minutes ago

  Being a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and lo and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.

• 
  Alex Balfour (@awbalfour) reported 15 minutes ago

  @benedictevans the @santanderuk web and app wont let you pay for your Santander credit card bill online from a Santander account. Broken for > 2 months. No message or explainer

• 
  Christopher Armes 🎢 (@armesie) reported 15 minutes ago

  @TicketmasterCS I’ve upgraded my #clashatthecastle tickets and requested a refund on the original tickets. However, since buying the original tickets I’ve changed bank and my original bank is shut down. I’ve spoken with @santanderuk and they’ve said the money will be…

• 
  Crypto Nerd (@AdamazeemCrypto) reported 16 minutes ago

  @santanderuk my online banking isn’t working could you please help need your make a transfer

• 
  Ridgeway Finance Ltd (@simsokidil) reported 18 minutes ago

  @santanderuk Two months for a loyal mover looking to move is disgusting. mortgage transmitted 5th July, survey done 27th July. Went to underwriting 13th Aug & approved they did not bother checking survey, now back to UW wont be checked until 1st Sept !! disgusting service