Is Santander down in Merton, Devon, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (56%)

2. 

   Website (19%)

3. 

   Login (19%)

4. 

   Transactions (6%)

Community Discussion

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Santander Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• Kerri Nicholls (@Kerri_Nicholls_) reported 42 minutes ago from East-The-Water, England

  @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Humbled D (@d_humbled) reported 2 minutes ago

  @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

• @wednov (@wednov1) reported 2 minutes ago

  @santanderuk Do you ever answer your help lines. Waiting over an hour now. #santanderuk #customerexperience awful customer service #CustomerService

• Adam (@garbs75) reported 2 minutes ago

  @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

• Humbled D (@d_humbled) reported 3 minutes ago

  @PayPal is absolutely bullshit!!! How dare you take my money from @santanderuk and then block me from sending money back to Santander. That’s not cool at all! I want an explaination for this immediately??? @PayPal after 10 years of service and payments I’m closing my account.

• ADAM #FBCoalition2024 🇬🇧🇪🇺🇦🇺🇺🇦🏳️‍🌈🔶🌹 (@ADH565) reported 8 minutes ago

  Hi @santanderuk maybe you should take a leaf out of #nationwide's service manual on how to treat clients, just received mortgage offer honouring rate offered few weeks before the market crash. Unlike some who dragged out for months and then found an excuse not to offer.

• Shadow Empress (@Shadow__Empress) reported 9 minutes ago

  @santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫

• Claudia Peace (@ClaudiaPeace2) reported 11 minutes ago

  @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

• Dimitris Gerakaris (@jimgerakaris) reported 15 minutes ago

  @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

• bruce b (@bruciebreferee) reported 15 minutes ago

  @santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer

• Dave (@dave28263) reported 18 minutes ago

  @santanderukhelp @santanderuk or cut off 4 times trying to call them and then when I get through I get put on hold for 40mins on top of that the lady was giving me attitude I felt abit like I was being told off then I ring back to get cut off again amazing service