Is Santander down in Merton, Devon, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Merton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (57%)

2. 

   Login (17%)

3. 

   Website (13%)

4. 

   Transactions (9%)

5. 

   Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• Kerri Nicholls (@Kerri_Nicholls_) reported 2 minutes ago from East-The-Water, England

  @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Steve M (@liepija) reported 17 seconds ago

  @santanderuk hi there. I don’t have access to my old number anymore, so how would I go about updating my contact details?

• Rob Crain (@rcrain_astro) reported 26 seconds ago

  @santanderuk Hi, you’ve blocked access to my accounts and I’ve been on hold forever to get through to the help desk. Can I please request a callback?

• Kev Mc (@ScepticalScouse) reported a minute ago

  @santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.

• Charles C (@charlescolbour1) reported 5 minutes ago

  Hi @santanderuk I am overseas and you have blocked a payment, I have been on hold for nearly 2 hours. Its nearly 11pm. When did your customer service levels reach this standard, horrendous!!! The worst experience ever. On hold for ever, same hold music, annoying auto prompt wow!!

• Graham Kellen (@gkellen) reported 8 minutes ago

  @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …

• Mr Gouldthorpe (@MrGouldthorpe) reported 12 minutes ago

  @santanderuk Afternoon, I'm having great difficulty in getting my mortgage acount number and access to my mortgage papers. I'm trying to set up your app. Can you help me with this?

• Mark Burlison (@TheBurlison) reported 14 minutes ago

  The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!

• Keziah Frost (@KeziahFrost1) reported 15 minutes ago

  @santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???

• Leonie Tanczer (@leotanczt) reported 16 minutes ago

  @clevybencheton @santanderuk Oh, £75 wouldn't even justify the pain that was inflicted on me having to hear this bloody automated voice interrupting the music every 20sec. If it would just be the music - I genuinely think it would be easier to keep holding and working next to it. But this way...Argh!!!

• Dayna (@DaynaZiegner) reported 17 minutes ago

  @santanderuk I wouldn't use ANY product/service promoted by Ant and Dec. Exactly what level of stupid do marketing people aim their products at? How do these two 'entertainers' add credibility to your banking prowess, SantandarUK?