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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Merton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Kerri_Nicholls_
    Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 5arstudent
    jo (@5arstudent) reported

    @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

  • weyheylad
    cookaburra (@weyheylad) reported

    @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

  • rockchick4316
    Marion (@rockchick4316) reported

    @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

  • Midnight_x83
    . (@Midnight_x83) reported

    @santanderuk The issue is that after four hours a customer service rep has yet to join the online chat.

  • scalvert2408
    steve calvert (@scalvert2408) reported

    @santanderuk your chat facility is terrible. It just send you to a messaging service and then no one replies. You would think trying to get help paying off your balance would be easy but two days later I have had no contact and the app isn’t working

  • irmelville
    Ian Melville (@irmelville) reported

    @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    The ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.

  • On_The_Write
    On The Write (@On_The_Write) reported

    @DrChrisParry @santanderuk Their customer service is woeful, always has been

  • TannerVinc26621
    vince tanner (@TannerVinc26621) reported

    @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.