Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 11/27/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • weemetj Kevinna (@weemetj) reported

    @santanderuk is the app down ? Havent been able to login since last night !!

  • OmisoreAbi #BLACKLIVESMATTER (@OmisoreAbi) reported

    @santanderuk the app is not working?

  • philsanders99 Phil Sanders (@philsanders99) reported

    @santanderuk Shocking customer service. All sons money fraudulantly taken 2 weeks ago. 4 times spent chasing for 2 hours at a time and still nothing being done. Awful "bank???" if you can call you that!!

  • Twittiques Twitticisms (@Twittiques) reported

    @santanderuk just checking you are working today. 35 minutes waiting on the phone so far. #terribleservice

  • debbie14022 nornirongirl14 (@debbie14022) reported

    @teaguestar @santanderuk I had same issue about 30 mins ago started with a scam text rang customer service not concerned in the least

  • SidcupGal SidcupGal (@SidcupGal) reported

    @santanderuk your customer service is appalling. I demand you telephone me. Why should I spend half my day on hold because you're all WFH because of Covid when I'm working in a hospital!! No email address anywhere on your website either so I can't complain.

  • WabaraPR Dr. Jacqueline Wabara (@WabaraPR) reported

    @santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk fed up with this bank and decided to close account , they will block your account for transaction, they done 9 times in one year and you need to call to bank again and again . Worst bank service ever

  • RoderiHamilt Roderick Hamilton (He/Him) (@RoderiHamilt) reported

    @lucia_ariano @santanderuk Sure, no problem

  • xiledlanc Andrew Roach (@xiledlanc) reported

    @santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated