Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 11/25/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thedickinarms TheDickinArms (@thedickinarms) reported

    If you’re looking for absolutely horrendous customer service and complete ignorance to your business needs, then you should use @santanderuk #badservice #ignored

  • GlasgowAlbum (((Edwin Moore))) (@GlasgowAlbum) reported

    @santanderuk Having terrible problems contacting you. Tried to make an online payment this morning and you kept asking 'Are you sure?/ Are you really really sure? And finally I got blocked. Tried phoning your help number but of course no one answers. Awful service guys.

  • theYugster Guy Hartley (@theYugster) reported

    @PaulWil97345427 @santanderuk My wife has the same issue been trying to get through to someone since Friday evening @santanderuk absolutely useless lack of queuing system!

  • Eddiethestick Eddie O'Reilly (@Eddiethestick) reported

    @santanderuk been fobbed by your customer care team too many times now about trying to book an appointment at your Ealing Broadway branch. Every time they say they’ll get the branch to ring me to arrange a time, still waiting…absolute joke.

  • seapussy Chris Brown (@seapussy) reported

    @santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank

  • Hysterix92 Mat Howis (@Hysterix92) reported

    @Pixie_vannucci @santanderuk I know Pixie and I think me and you are on the same page for all of this. I truly wish I could help your situation, these changes can only happen when people understand, to get that empathy they need to hear the truth.

  • LeeroyLee2 Leeroy Lee (@LeeroyLee2) reported

    @santanderuk This bank WILL NOT HELP if you are a victim of fraud.

  • notachilltothe ScarletBegonia (@notachilltothe) reported

    @bl0ke @DotLepkowska @santanderuk Same problem here and I have my tax bill to pay. When will it be fixed?

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @bl0ke @santanderuk Having the same problem trying to pay a bill.

  • Tartan_Queen Rixatrix ¡Nae Pasaran! (@Tartan_Queen) reported

    @santanderuk What do you get if you remain as a customer?