Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 01/19/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk Unless you are an existing customer then they don’t care about you.

  • tazjrd Jim Davis (@tazjrd) reported

    @santanderuk terrible bank. App closes you out so you cant switch screens to check payment information etc

  • Samsatari SamSatari (@Samsatari) reported

    @santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(

  • ChloeAttwoodPR Chloe Attwood (@ChloeAttwoodPR) reported

    Can’t believe how useless @santanderuk have been in repaying people scammed by easy tickets / simple ticketing / mb promotions. Completely different with @HalifaxBank and they could not have been more helpful. The same issue resolved in opposite ways. Speaks volumes.

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚

  • alix29470220 Alix Morgan (@alix29470220) reported

    @santanderuk how ridiculous. Have an urgent fraud enquiry to resolve and been on hold for 45 minutes having passed security! Talk about the poorest customer service ever

  • euanp1 euan parker (@euanp1) reported

    What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • chriseldridge91 chriseldridge (@chriseldridge91) reported

    Having a rubbish time with @santanderuk recently, can't apply for a car loan through the app, tried the website and got the same generic error, went to a branch and was told to call Customer services, rang and then got cut off. Can you help? Been a customer of Santander since '12