Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 02/09/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve_Bridges Steve Bridges (@Steve_Bridges) reported

    @santanderuk have such an excellent security poilicy. It's so good that I cannot even access my own account, even after they verified it's me! They cannot help until my change of address form has been actioned - sent to them three weeks ago. #notahappybunny

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.

  • Jimmydeeping General Smiley (@Jimmydeeping) reported

    @santanderuk Help. I have been holding in 2 Q's today for 50 mins after you blocked access to my account on Saturday when I tried to pay a bill. You cut me off after 30mins on Saturday too. Why!!! I just want to access my account for heavens sake. I cant work and wait in your q's

  • LeahFHardy Leah Hardy (@LeahFHardy) reported

    Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!

  • bysgumbs Byron Gumbs (@bysgumbs) reported

    Frustrating! trying to get through to your support team at the third attempt. I’m trying to make an URGENT payment and I’ve been locked out of my account @santanderuk @santanderukhelp

  • RuthHillWrites Ruth Hill (@RuthHillWrites) reported

    . @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!

  • CPandT Leigh Dancer (@CPandT) reported

    @santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying

  • JaneHor18216368 Jane Horton (@JaneHor18216368) reported

    @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

  • martinjclarke Martin J Clarke (@martinjclarke) reported

    @santanderukhelp @santanderuk Hi there, if you're going to lock me out of my (app and online) account (despite having correct login info and correct biometrics), please at least provide 24/7 customer service so you can be available to make things right. Thank you.

  • madeinbarbados Sarah Darby (@madeinbarbados) reported

    @santanderukhelp when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk #santanderukhelp