Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 01/07/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NjeriNash Njeri (@NjeriNash) reported

    @santanderuk @santanderukhelp @bancosantander are you working today? I’m losing the will to live, been on hold for 35 minutes!!!! This is enough to make me close my account😡😡

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.

  • GiSKW Sally Wilkinson (@GiSKW) reported

    @IanSlaterPhoto1 @santanderuk NatWest is down

  • emmm__h eeeeeeemz (@emmm__h) reported

    @santanderuk never known a phone service so shocking in all my life. Sat on hold for 45 minutes to get through, for the person to tell me ‘your details haven’t been registered with our machine, you’ll have to call back’. There’s fraud activity on my account. This is an Emergancy!

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!

  • vickipeck16 vicki peck 💙 (@vickipeck16) reported

    @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

  • jlmarston13 Jade (@jlmarston13) reported

    @santanderuk hi, I was asked to verify a payment which I did. Went back to the website and it asked again for me to verify it. Will this payment go out twice if I verify it again? Thanks

  • LozFox1 Lorraine Fox (@LozFox1) reported

    Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice

  • IanSlaterPhoto1 IanSlaterPhotography (@IanSlaterPhoto1) reported

    Hey @santanderuk is the online banking system down? Can’t make a simple payment.

  • AlexJD1996 Alex (@AlexJD1996) reported

    @santanderuk help me please, urgent!