Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 03/12/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IgorKhymky SENO (@IgorKhymky) reported

    @santanderuk is awful with new debit Master Card. The Card is useless, no PIN accepted. No help, no support. Embarrassment. @LBC

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    ... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp @santanderuk @santanderukhelp taking my money elsewhere in the new year. Had enough of robots telling me the wrong thing or referring me to generic help docs.

  • KingSJLDN SJ (@KingSJLDN) reported

    Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

  • elly_gov elly (@elly_gov) reported

    @santanderuk you need to sort out you customer service waiting times been waiting over 55 minutes to speak with someone @thisismoney .

  • prxixnce prxixnce (@prxixnce) reported

    @santanderuk @santanderukhelp is anyone working ? I’ve been on the phone for 30mins

  • matt_tomkin Matt Tomkin - Tao (@matt_tomkin) reported from Bury, England

    Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

  • danny2520 dan (@danny2520) reported

    @santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100?

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.