Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 11/19/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?

  • MottyRW RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • marcuspolo1981 marc smith (@marcuspolo1981) reported

    @santanderuk second time in a week you’ve blocked my online access not happy as been a busy week and need full access to my accounts

  • gildovia El Pres (@gildovia) reported

    @santanderuk hello. My Mum has found a customer's debit card. What should we do?

  • SarahPumfrett Sarah Pumfrett FCCA CMIIA SIRM (@SarahPumfrett) reported

    @santanderukhelp @santanderuk Is any1 working on #security helpline today? Calls not answered since Wednesday. Urgently need to talk to you - can you get back to me today please? I have a deeply distressed elderly client of yours that is erroneously locked out of online account.

  • KerryHa76215262 Kerry Hammond (@KerryHa76215262) reported

    @santanderuk how do I give feedback on excellent customer service by one of your branch staff?

  • HarryButler8 Harry Butler (@HarryButler8) reported

    @santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.

  • MyrddinE83 Myrddin Edwards (@MyrddinE83) reported

    Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @Razz70 @santanderuk Dm @hytechcyber to fix your account immediately

  • beckybooelkin Becky Elkin (@beckybooelkin) reported

    @santanderuk will anyone ever actually pick up your phones? Locked out of my app, only way to unlock is to call and for the fourth day in a row I’ve been on hold for almost 45 minutes!! Shocking service