Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 11/28/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cazmcnamara CazMc (@cazmcnamara) reported

    @santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…

  • stillinnocent Mark Alder (@stillinnocent) reported

    @santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming

  • Dan_Coleman98 Daniel Coleman (@Dan_Coleman98) reported

    @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

  • ColdoHay colin hay (@ColdoHay) reported

    @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

  • AdamazeemCrypto Crypto Nerd (@AdamazeemCrypto) reported

    @santanderuk my online banking isn’t working could you please help need your make a transfer

  • sleepysilvery peter howard (@sleepysilvery) reported

    @santanderuk Your helpline isn’t working! I have tried to pay someone using my app today - everything aeromedical to go through ok and then the word ‘pending’ appeared. The money has not left my account yet other transactions today by card have. 2nd time this week - embarrassing!

  • ChrisGarlick20 Chris Garlick (@ChrisGarlick20) reported

    @santanderukhelp , Disappointing wait time on the online help desk to be told I had to speak to a different department. After a 30 min wait time, then had a further 12 mins. All because your online banking platform won't work correctly to set up a direct debit!! @santanderuk @santanderukhelp

  • CurlyClareToo Militant Lambchop ✊🏼💙 NHS ✊🏼❤️ BLM #StaySafe (@CurlyClareToo) reported

    @David__Osland @punyvikinglass I was scammed months ago and locked my bank account. The temp passwords sent by @santanderuk won’t get me into my online account but had to give up after waiting hours to speak to a human. I need access soon though. #NotEnoughHumans

  • louloudevlin Louise Devlin (@louloudevlin) reported

    @santanderuk worst bank ever! They like having your money but when you need help due to fraud absolutely useless.

  • dave123william1 HBARbarmyarmy (@dave123william1) reported

    @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service