Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 01/05/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mowermanjimmy Jimmy The Mower (@mowermanjimmy) reported

    @santanderuk As a business account holder I have to pay a monthly fee for my bank account and I'm not allowed counter service 🤔

  • HounslowParking Asif Rana (@HounslowParking) reported

    @santanderuk I can’t get the time of day from you people at the moment. Absolute shambles. Too long to list here but atrocious service and complete lack of accountability. Stay away!

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!

  • ChloeMarieWD Chloé Marie WD (@ChloeMarieWD) reported

    @santanderuk Been with you for 24 years how about loyalty cash back just for being a loyal customer?

  • TheAccrington The Shadow Man of Accrington (@TheAccrington) reported

    @santanderuk I've been with Santanfer and it previous incarnations my whole working life (35+ years). Nearest branch is now 15 miles away and their customer service is terrible. Seriously thinking of moving.

  • Gibbo46Gibbons Kevin Gibbons (@Gibbo46Gibbons) reported

    @samjones5000 @santanderuk Exactly….used to be up to £50 a month now down to a few quid🤬

  • TonyJam76357203 Tony James (@TonyJam76357203) reported

    @santanderuk High street banks appear to be on the way out so to attract and keep customers they need to go 100% on telephone customer service, recent experience, (45min wait), prove to me Santander aren't bothering with this.

  • leighatherton2 leigh atherton MSc Business & Management,I.S,M. (@leighatherton2) reported

    @santanderuk nice offer. but how long before you go bankrupt or completely shut down since you have shut all the branches on the fylde coast and your machines have disappeared

  • bookster54 wendy brown 💙 (@bookster54) reported

    @santanderuk. Ok I'm still waiting for someone from your complaints team to call me. Promised by today, still waiting, still no refund in my account. 10 days since my first call, + 3 hrs on phones. Appalling cust service

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first