Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 02/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iPilates iPilates Tracey (@iPilates) reported

    Sad to see @santanderuk continuing to have major problems with their accounts. Literally cannot use my card to pay for anything in the last month ! #getitsorted 🤬

  • iqraanisaali Iqraa Ali (@iqraanisaali) reported

    @santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel

  • no9bus PSM1875 (@no9bus) reported

    @nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues

  • JamesRo15873562 James Roberts (@JamesRo15873562) reported

    @no9bus @nicperrins @santanderuk I’ve been with first direct since the day it opened I’ve never had bad service they are always friendly and helpful. Definitely worth a try

  • KarlWomack3 Karl Womack(Blaze Burnstar) (@KarlWomack3) reported

    @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

  • Becky19952644 ~Becky~ (@Becky19952644) reported

    @santanderuk Nearly 2 hours trying to get through to fraud department, each time cut off after 1/2 hour giving another number. Disgraceful service!! You asked me to call you!

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • elillywhite The Writing on the Wall (@elillywhite) reported

    @santanderuk Do you actually have anybody working in your call centres? I am trying to transfer funds and so far I have been waiting for 49minutes....

  • philtreagus Phil Treagus-Evans (@philtreagus) reported

    It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk Ugh. Do you guys also have those awful voice message systems that try to sound human but only achieve real creep status??