Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 02/13/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @santanderuk what a joke!!do you actually have any staff working today! I called at 8.00 am call was answered then transferred the wait was so long you cut me off & now I’m on hold again…… trying to send Ute a house purchase !! Diabolical

  • carolineeduth47 caroline steward (@carolineeduth47) reported

    @santanderuk - is it really acceptable to you keep customers waiting for you to answer the phone - currently 1hr 14min and rising - to report a security issue?

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever

  • bndncampbell Brandon Campbell (@bndncampbell) reported

    Customer service at @santanderuk @santanderukhelp is shocking! 5 calls later, hours on hold and still haven’t received a callback from Tuesday 🤬

  • SteveMa30266134 aussiesteve (@SteveMa30266134) reported

    @santanderuk now holding again, second time, 1st time 60 plus mins no answer, used your chat service but no one knows what they are doing...what sort of a business is this

  • JostevoJo Jo Stevenson (@JostevoJo) reported

    @santanderuk As a Santander customer, I loathe these ridiculous, unfunny ads. I'd like my money spent on something else - like lower bank charges.

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    @santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.

  • AndyDay1982 Andy Day (@AndyDay1982) reported

    Can’t get through to Santander. Waiting over 40 mins some days before I’m forced to hang up & head back to work. Online chat can’t help. How am I supposed to pay for anything with a suspended card? Unsuspend my card @santanderuk #PoorService #santander

  • Ram_SobertZ Sam (@Ram_SobertZ) reported

    i genuinely have never gone over 6 months without @santanderuk allowing some **** to take hundreds of pounds out of my bank account without my consent. How is a company this terrible at security still allowed to function.