Is Santander down in Melrose, The Scottish Borders, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Melrose, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🎵he’s our number 2️⃣3️⃣🎵
(@bridyid5) reported
@santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp
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Sam Fowler
(@sam_m_fowler) reported
@santanderuk Not overly impressed with your service for a new customer this pm. 18yo applying for an online student account. Has been asked to supply info but your info upload hub won’t work. One phone call later she’s told to present it to a branch. Nearest 15 miles away. Poor.
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Suzie Pearce
(@Suzie_Pearce) reported
Thanks @RishiSunak .Myself & husband both SE. #excluded from any seiss/grants,overpaid mortgage throughout Covid,no payment holiday etc but can’t borrow £25k more on mortgage because my earnings are down!Ltv 50%!!But wait…furlough would of been classed as an income @santanderuk
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borris woodcock
(@BorrisWoodcock) reported
@santanderuk I’ve just been on hold for 2 hours to get my card unblocked, I get put through to fraud team and get left on hold for another 20 ******* minutes just for the call to get ended, this is the second time it’s happened your customer service is a ******* shambles
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Shosh
(@Shoshannalouis) reported
@santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.
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***** boy
(@GarterBoyXXX) reported
@santanderuk you took my money deposit into your ATM but didn’t process the payment and return my money. Who am I supposed to get a hold of to sort this out as all your contact services seem to be completely unable to help me?
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Alice 🌼
(@AChamakh) reported
@santanderuk need to get onto my mobile banking- how long is the app going to be down for?!
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Duane Mellor
(@DrDuaneRD) reported
So @santanderuk close multiple branches, forcing users online then apps lack basic functionality - forcing users to use web access to account which then needs OTP via their phone. Guess I will be one of many customers looking for a functional bank?
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the real G
(@MeesterWormwood) reported
To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.