Santander

Is Santander down in Melrose, The Scottish Borders, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Melrose, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Melrose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Melrose, The Scottish Borders, Scotland 03/09/2026 16:05

March 09: Problems at Santander

Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GleannIucha nicola (@GleannIucha) reported

    @santanderuk Why is asking a customer to divulge their 5 digital mobile banking pin considered an acceptable security question y your staff?

  • Designs_JoanK Joan Keevill (@Designs_JoanK) reported

    @santanderuk Just received a phishing email supposedly from you telling me my service was blocked and I'd need to pay a large fine to restart it unless I followed a link... very realistic but I wasn't taken in. #Santander #phishing

  • Ray60107381 Ray (@Ray60107381) reported

    @santanderuk Don't be tempted to use this bank, probably the worst Customer service of any bank. Tried to complain and after nearly an hour on the phone the line went dead. This is how they treat their customers.

  • SoozeyT Susan Tait (@SoozeyT) reported

    @santanderuk why is your app not working? Thanks.

  • kayla1eightytwo Kayla (@kayla1eightytwo) reported

    @santanderuk why is it literally impossible to talk to a human

  • Shadow_579 SB5 (@Shadow_579) reported

    @santanderuk has the worst #customerservice i have ever come across, 4 weeks and still no help or support @santanderukhelp

  • johannes_totz Johannes Totz (@johannes_totz) reported

    @santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.

  • torbeg13 James Richards (@torbeg13) reported

    @santanderuk your remortgage process is criminal. Not enough characters to get across how bad this has been. 3 months & £1k waiting for a fix on your error @antanddec get me out of here

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk is online banking down please

  • baroninlondon baroninlondon (@baroninlondon) reported

    @santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun