Santander

Is Santander down in Marlborough, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlborough, Wiltshire, England 12/13/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ColdoHay colin hay (@ColdoHay) reported

    @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

  • kaceymyl karen chinnadorai (@kaceymyl) reported

    @santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed

  • Lockers75 Justin Lockwood (@Lockers75) reported

    I’m writing this in the hope that @HalifaxBank take a look at how they deal with the affairs of deceased customers. A few weeks ago I lost my Dad, quite suddenly. A bloomin amazing man who we all adored. He was a customer of @santanderuk and Halifax.

  • Dan_Coleman98 Daniel Coleman (@Dan_Coleman98) reported

    @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

  • itsessbee6 Samantha (@itsessbee6) reported

    @santanderuk hi I’ve just withdrew some money at the Santander in Halifax opposite west gate arcade. It took ages, then gave me my card back but didn’t give me my money. It’s taken it from by bank though. Can you help?

  • ExplainingMoney ExplainingMoney.co.uk (@ExplainingMoney) reported

    2. @Santanderuk Have been knocked down a place this week, they’re still offering £160 to switch for new customers who move to their 1|2|3 or fee free current account. New customers only, switch to include 2 direct debits, pay in £1,000 and log into online banking.

  • dave123william1 HBARbarmyarmy (@dave123william1) reported

    @santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service

  • louloudevlin Louise Devlin (@louloudevlin) reported

    @santanderuk worst bank ever! They like having your money but when you need help due to fraud absolutely useless.

  • TCroydon Tim Croydon (@TCroydon) reported

    Planned to get a @santanderuk hire bike to help get around @TfL rail strikes but the 1.3 star rated Android app wouldn't let me register any card - the 'submit card details' button was just greyed out. Took extra 45 mins and a lot of faffing with buses to get home. Thanks... 🙄

  • vuestro_lenny Vuestro Lenny (@vuestro_lenny) reported

    @santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.