Santander

Is Santander down in Marlborough, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlborough, Wiltshire, England 03/13/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jadewelshy Jade Estebanez (@jadewelshy) reported

    @santanderuk @santanderukhelp what the hell is wrong with you I'm having massive problems with my card I've spoken to 1 of your advisors who was no use then 30+ mins to some1 who said they'd get back to me every few mins while waiting to transfer as I suffer anxiety call dropped

  • GHuxstep Georgina Huxstep (@GHuxstep) reported

    @santanderuk online and mobile banking completely unfit for purpose. Blocked account twice for no good reason so can’t use my account and local branch has closed. On hold to support for 1hr 30mins and not sorted.

  • MikeyGe90083669 Phantom-Mike (@MikeyGe90083669) reported

    @santanderuk been on hold to customer service now for 1hr 38mins still without talking to anyone. How could I be on hold this long?? This is unacceptable. It’s imperative I speak to someone

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

  • antoniopogs Antonio Poggi (@antoniopogs) reported

    @DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.

  • Lucy_Wakeyplace Lucy McDonald (@Lucy_Wakeyplace) reported

    @AndyPTurner5 @santanderuk Yep, we're hybrid working at the moment spending some time in the office / home.

  • niamhs90 Niamh Spurle (@niamhs90) reported

    Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere

  • DCR101 David Robertson (@DCR101) reported

    @santanderuk i have been on hold for a total of 65 minutes now. Plus time wasted on your useless online chat. How long do I wait and why is there no call back option. Dreadful customer service.

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.

  • katiedulwich katie (@katiedulwich) reported

    @santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?