Santander status: access issues and outage reports

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SJ (@KingSJLDN) reported 7 minutes ago

  Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

• 
  Pamela Berry (@geordiepam) reported 9 minutes ago

  @santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can

• 
  ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported 9 minutes ago

  @santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.

• 
  ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported 12 minutes ago

  Ok @santanderukhelp @santanderuk My husband died on August 26th. You have today returned his death certificate, addressed to him at the wrong address. You have been informed about this, I have spoken to your so called help line on several occasions. You are a disgrace

• 
  Eliud kaguangi (@EKaguangi) reported 13 minutes ago

  @santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.

• 
  🧡Nellie🧡 (@Nellie_Ville) reported 14 minutes ago

  People, what banks are you with and do they have good customer service? Because @santanderuk @santanderukhelp are making me want to pull my hair out

• 
  Dave Bond (@Davidjbond) reported 14 minutes ago

  @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?

• 
  Woodalls C. M. (@woodallscm) reported 16 minutes ago

  @CraigDu62835353 @santanderuk I was recommended to @AllenBelay,they were able to successfully regain access back to my account. They also work on banned, hacked, disabled, locked accounts. I recommend them✅.

• 
  petr h (@maestropetr76) reported 16 minutes ago

  @santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable

• 
  Karan Shetty (@karancfcshetty) reported 20 minutes ago

  @santanderuk disappointed with your banking system opened my account 2 times got closed on ots own both times and either nobody in the staff has an idea about what is the problem or they are just not bothered to help out. Disappointed stressed out .