Santander

Is Santander down in Marlborough, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlborough, Wiltshire, England 02/01/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HomeEdWalkers Florence (@HomeEdWalkers) reported

    @santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    I really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported

    @santanderuk I’ve not been able to use iPhone app since last night. I need to pay a bill. Help!

  • DavidGB3000 David (@DavidGB3000) reported

    I feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds

  • DawnPDSi Dawn Metcalfe (@DawnPDSi) reported

    9 minutes on hold listening to how I could do this online. Yeah, like I didn’t try that 4 times already. Maybe give us an option to put in the already lodged issue your system has created @santanderuk? Or at least say where I am in the queue?

  • garethmills_ gareth mills (@garethmills_) reported

    @santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.

  • EmilyMa99426714 Sunshine (@EmilyMa99426714) reported

    @santanderuk OUTRAGEOUS SERVICE ! Santander has made a huge mess with my daughters ISA. THEY DIDN'T PROCESS the transfer properly. And now my daughter has lost 2 years interest. They can't put me onto a manger to over see the smooth run of the process. Disgusted.

  • bringupthePIAT PIAT (@bringupthePIAT) reported

    @santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.

  • MoyraCosgrove MoyraCosNutrition (@MoyraCosgrove) reported

    Ok looking for a new bank that does not use profits, wasting our money for tv ad’s like the ghastly @santanderuk Ant/Dec 🙄 or black horses @MartinSLewis please help people find a customer centric bank without this rubbish

  • thewelshgirl1 The Welsh Girl (@thewelshgirl1) reported

    Awful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind