Santander

Is Santander down in Marlborough, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlborough, Wiltshire, England 12/30/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    Just had to use the @santanderuk online banking website to help a friend sort out some mistakes. Wow that is truly awful. I would close the account if it were mine, the UX is that bad.

  • GMaggiordomo Jordan B (@GMaggiordomo) reported

    @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

  • shome_bag Shome Bag (@shome_bag) reported

    @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

  • 1Petewhite Peter White (@1Petewhite) reported

    @santanderuk Credit card section get you fingers out your arses and answer the ****ing phones, you as useless as a fart in a space suit, if not worse. Mike Regnier  get off your arse and sort you customer service out... its **** to say the least. Everyone move to another bank!!

  • suzystiddy Suzystiddy (@suzystiddy) reported

    @santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?

  • y8tesy Ellie Yates (@y8tesy) reported

    @santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡

  • JackKindell_ Jack Kindell-Brown (@JackKindell_) reported

    @lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪

  • HilaryConductor Hilary Davan Wetton (@HilaryConductor) reported

    Excellent service in Branch at Bicester of @santanderuk today. By contrast trying to get any service at all on the phone is impossible. Why do Santander think that we will put up with this? It is really poor.