Santander

Is Santander down in Marlborough, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlborough, Wiltshire, England 02/23/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • CmburrowsChris Chris Burrows (@CmburrowsChris) reported

    @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

  • slip11 Malcolm Dixon (@slip11) reported

    @santanderuk What is your UK email address for customer support? I have been waiting 8 months for a DSAR request response and it's getting ridiculous! I cannot send a letter at the moment so need ot email copies of correspondence.

  • hallen76 Helen Allen (@hallen76) reported

    @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • brichas2009 Brian Chaston (@brichas2009) reported

    @santanderuk @Lady_Boss_Lisa I have just received your patronising email regarding your “virtual event” due to my local branch closing. I don’t need help with online banking, thank you. What I do need is a bank which tells the truth! 😡😡

  • rebeksey84 Becky Brooks (@rebeksey84) reported

    @santanderuk is the app down?

  • Hayley_Tutton Hayley-Jayne (@Hayley_Tutton) reported

    @santanderuk are your intermediary phone lines working? Been on hold for 2.5 hours and counting ......

  • cal1612 Holly Calvert (@cal1612) reported

    @santanderuk THE WORST Bank to get through to......waited 17 minutes to get through to someone. Phones ended up ringing and they NEVER answered. All I wanted to know was whether my Credit Card was still Active so I could deal with a Family emergency - Well Done Guys...Top Service

  • FallsWaimea Waimea Falls (@FallsWaimea) reported

    @notthedeadone Hi Richard. @santanderuk specialise in "catch 22" to stop you getting your own money. eg. Changed phone number "login to change it!. Just exactly how? email, PM, DM, phone all useless too. @AnaBotin