Santander status: access issues and outage reports

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SWMC (@Stuart_crawley) reported 5 minutes ago

  @santanderukbiz @santanderuk @santanderukhelp What is your justification for leaving your SME customers to find a government support facility like RLS elsewhere?

• 
  kate (@kate72309148) reported 5 minutes ago

  @slk1000 @santanderuk I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @ Blaze_Cybersecurity_Darktrace

• 
  Richard Swan (@richard_swan) reported 6 minutes ago

  @santanderuk Just making payments from business account, online access blocked, 35 mins on hold, transferred to security, on hold, answerphone which hung up. So unimpressed.

• 
  Iconic Biscuits (@iconicbiscuits) reported 7 minutes ago

  Disappointing to see @SantanderUK are only offering the new Covid RLS to medium and large businesses. They couldn't organise the bounce back loans and now they won't pass on the government support. Time for a new business bank.

• 
  Sheng Pang 庞胜 (@shengpang) reported 10 minutes ago

  Trying to make a complaint with Santander Bank has proven to be super difficult. 12 Days since I emailed them, still heard nothing. Are you able to help to look into this? @bancosantander @santanderukhelp @santanderuk

• 
  Ruth Robinson (@RuthRobinsonLon) reported 15 minutes ago from Islington, England

  I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse

• 
  Rachel Douglas (@RDouglas18) reported 17 minutes ago

  Absolutely ragin’ at the lack of support from @cheshirepolice and @santanderuk regarding my case of fraud. The police literally won’t speak to me, and the bank won’t explain why they won’t help me. Complaint against the bank did me no good. Now to complain about the police.

• 
  Lorna Blackburn (@lornablackburn) reported 18 minutes ago

  @santanderuk Would you tweet the same if this was me, a Santander customer for over 25 years .... hmmmm 🤔 I doubt it. Most likely my family would be asked to pay back my overdraft, with interest of course!. Not that they would mind, as obviously you do have Ant and Dec as dependents 👶👶

• 
  sarah louise (@slk1000) reported 21 minutes ago

  @santanderuk my business account is being hacked money coming out and your help line is refusing to block the account. Help

• 
  Geraldine Ellis (@GeraldineEllis) reported 21 minutes ago

  @santanderuk Please tell me how I get help for an elderly friend who thinks she has been scammed, but now does not know if she is talking to you or the scammer. She is so worried.