Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/14/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LozFox1 Lorraine Fox (@LozFox1) reported

    Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice

  • CitizenTWLVE JAVón de Mon 🇶🇦 (@CitizenTWLVE) reported

    @santanderuk MAYBE it's time to hire a bunch lads to answer the phone when we make a fkn urgent call. Just maybe. Can't wait for 00:25 min (and still here), what an awful and lame service. Invest on your bloody customers ffs. I'm quitting after this, not joking.

  • treborapp Treborapp (@treborapp) reported

    @toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.

  • emmm__h eeeeeeemz (@emmm__h) reported

    @santanderuk never known a phone service so shocking in all my life. Sat on hold for 45 minutes to get through, for the person to tell me ‘your details haven’t been registered with our machine, you’ll have to call back’. There’s fraud activity on my account. This is an Emergancy!

  • mumofrowdyboys A (@mumofrowdyboys) reported

    @santanderuk hi, I signed up for a credit card with the offer of a £40 amazon voucher on sign up. I have activated the card but don't know how to claim my voucher. Can you help please?

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @santanderuk Your ‘security’ OTP etc process is fundamentally broken. Just send me the password, I don’t need the paragraph of waffle! Has ANYONE on your dev team actually USED the App/Website. Awful, utterly awful!

  • woodside_apps Woodside Apps 💙 (@woodside_apps) reported

    @santanderuk Do you block all crypto payments or just Buynance?

  • NickLocalExpert NickLocalExpert (@NickLocalExpert) reported

    Hi @santanderuk 'chat with us'? What a joke! Where is my daughter's free railcard she was supposed to get with her student account? Awful customer service! Pls DM, contact me offline, or credit her £100 that the 'free railcard' is worth. #unimpressed

  • GiSKW Sally Wilkinson (@GiSKW) reported

    @IanSlaterPhoto1 @santanderuk NatWest is down

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @santanderuk why, oh why are your systems so ****?