Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/13/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pubquiz60 pubquiz60 (@pubquiz60) reported

    @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded

  • paget_old Harry Paget (@paget_old) reported

    @bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • Richard24645065 Richard 1961 (@Richard24645065) reported

    Went to a @santanderuk branch to get money out yesterday as card stopped due to fraud.12 in front of me, took an hr to be seen,but 21 more behind me queuing.Used to be 6 tills at one time, now 3 but only 2 working.Very angry people in there. I hope I never have to go in one again

  • shaanp8 MoneyTalks (@shaanp8) reported

    @santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!

  • Peggers140 Jamie (@Peggers140) reported

    Been waiting on the phone to @santanderuk for over 2 hours, customer service non existent!

  • robbo_50 Kevan Roberts (@robbo_50) reported

    @santanderukhelp @santanderuk Tried every day this week to speak to a mortgage adviser over the phone. Put on hold forever and not yet able to speak to anyone. No call back facility and online comms service poor. Help/advice?

  • postmaisie Malaisie (@postmaisie) reported

    @santanderuk is your banking app down? haven't been able to log on all day due to 'server error'