Is Santander down in Margate, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Margate, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Slocombe
(@charlieslocs78) reported
@santanderuk @antanddec I can't believe how horrendous service whne trying to complete simple tasks, especially when considering vulnerable customers
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Terry Spinks
(@TerrySpinks5) reported
@santanderuk Is the problem with debit cards, from yesterday sorted out yet?
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B
(@jakkimagee) reported
@santanderuk I have been waiting to talk to someone now for 45mins. I understand the current situation but need some help
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Louth Matters
(@LouthMatters) reported
Grrr @santanderuk help your customers. I've spent 2 hours just trying to find out where to email a complaint to you & failed. The worst experience is the dire 'chat' with a robot on your website who doesn't understand anything - even the word email. Please let me have an email
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AndyBooth
(@tumbledown93) reported
@santanderuk diabolical customer service towards a new customer new security number blocked for a online account that you can only verify via pc🤔not the app told to wait 30 days before ringing back to wait in a queue for 30mins then customer service abruptly ended call
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Sarupa Shah
(@sarupashah) reported
@santanderuk that is your standard fallback position for a disgraceful customer service - years later and it is still not fit for customers... and inane tweet replies to make out you 'care' ... improve - how hard is it to answer phones and be efficient in banking - you are a bank...no?
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K🎬
(@khalidabz05) reported
@santanderuk I had the most horrendous time with your bank I’ve already switched what a terrible service and trash staff I’m advising all my friends and family do not bank with these people
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Kimberley Everest
(@Replicess) reported
@santanderuk Why haven't I been able to make payments to my Credit card for weeks?? Mobile Banking says that I have to do it via your main Website....that tells me to pay via Mobile App! Which is it please?! 😟
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Amy Kate 😴👸🏽
(@amykate4848) reported
@enomiseleda @santanderuk Same here! Mine wont load to log in, just says ‘oops something went wrong’ im trying to update to ios15 and hope that works xx
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midwifebutterfly
(@midwifbutterfly) reported
@santanderuk All... the FCA suggest that all working with customers in finance should TCF or treat customers fairly. Ask for a formal complaint. Even if you accept compensation you can still progress to the ombudsman.... Santander have been treating customers with disdain for some time now.