Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/08/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now

  • twittwittawoo1 Tracy (@twittwittawoo1) reported

    @santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account

  • CarolineBeddow Caroline Beddow (@CarolineBeddow) reported

    Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice

  • jonw67 Jon Wooldridge (@jonw67) reported

    @JohnJamesDuffy @santanderuk Hope you've managed to get through and sorted? My partner spent hours last week trying to get through to Lloyds. Banking customer service these days is absolutely useless, so much for progress! They just don't seem bothered or interested. It was much better years ago.

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk u need to be embarrassed by your service …. Been on hold 2 hours cut off by yourselves …. Now told I have 15 mins for someone to pick the phone up passed first phase of sercurity …. This is appalling

  • danny_biello7 Danny Biello (@danny_biello7) reported

    @santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work

  • kevihaynes Kevin Anthony Haynes (@kevihaynes) reported

    @bancosantander @santanderuk Do you believe in modern slavery? Your website claims you are against it, yet your employees do best to modern slave me, via chicanery + avoidance beyond 30 days of clearance and payment of bank funds for my U.S studio work. I want access to my money.

  • SeparatistVegan The Vegan Separatist Ⓥ (@SeparatistVegan) reported

    @santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.

  • liz_glartworks Greenleaf Artworks (@liz_glartworks) reported

    @Tesco @santanderuk The payment is still pending!! You said this was sorted! Awful service👎

  • engweichua Eng Wei Chua (@engweichua) reported

    @santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!