Santander down? Current status and problems in Margate, Kent, England

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jobby Graham (@jonaterro) reported 5 minutes ago

  @santanderuk on hold again for 40 mins to be told a different version of the same thing and that the dept that I need to help me ie closed till 9. Almost a month now with no access to my accounts online..never had this much hassle for something so simple

• 
  Webbo (@Webbo2306) reported 8 minutes ago

  Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

• 
  Elaine (@ReturnToIndy) reported 13 minutes ago

  @santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...

• 
  Rick Pollard (@rick_pollard) reported 14 minutes ago

  @santanderuk currently 4.5 hours so far on hold, need to speak regarding my mortgage. Online help not available. What am I supposed to do?

• 
  RosinaC (@RCantaldo) reported 18 minutes ago

  @Marciathewriter @santanderuk Absolutely outrageous service you have received Marcia. The fact the twitter team on here couldn't pass your number to the said department for them to call you is beyond unprofessional and completely lazy. Hope you got it sorted.

• 
  MrT (@MrT_1965) reported 18 minutes ago

  @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

• 
  Helen Turner (@helenturner67) reported 21 minutes ago

  Nor sure how many times i should phone @santanderuk @santanderukhelp for help, only to sit in a queue and then get my call cancelled. Absolutely fuming right now! Looks like I'll be going back to @firstdirect 😡 #diabolical #poorservice #Santandercustomerservice

• 
  Arron Stobbs (@ArronStobbs) reported 21 minutes ago

  @SamTwits @santanderuk 2hrs wait are you sure it wasn't the uk @child-maintenance service, their times are around the same

• 
  MrT (@MrT_1965) reported 21 minutes ago

  @santanderukhelp @santanderuk So after all this correspondence I still have not got a solution my problem. Absolutely awful customer service

• 
  Kelly (@Kelly53939907) reported 23 minutes ago

  @santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??