Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/19/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartSanchez88 Stuart Sanchez (@StuartSanchez88) reported

    @santanderuk @santanderukhelp @bancosantander DO NOT EVER BANK WITH THESE SCAMMERS!! 2nd time in 2 months now they have stolen over £40k from my account just because I sent money to another of my accounts that has my name on it 🙈🙈🙈🙈 #terrible #worstbankever

  • AnthonyLochiel Septuagenarian49 (@AnthonyLochiel) reported

    @santanderuk Yeah, less and less cashback to such an extent that it's almost down to nothing

  • sclip3 Sharon Ickeringill (@sclip3) reported

    @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

  • jerich0makelele vit (@jerich0makelele) reported

    Having one server on the till in a branch in the city, @santanderuk disgraceful customer service.

  • mickeylove24 Mike Lowe (@mickeylove24) reported

    @santanderukhelp No one has been in touch. It’s been five months. My credit score is now in the poor band. My credit card companies might take them away. @santanderuk clearly don’t care about this and the impact terrible service has on people

  • Bilbob90596154 Bilbob (@Bilbob90596154) reported

    @santanderuk What is going on? Everyones Card is Declining everywhere in shops, Nobody working in Customer Service, currently on hold for an hour trying to speak to someone, my card is suspended, absolute joke. I will definitely change banks after this, embarrassing.

  • glitteringheels Natasha Wharton 🇺🇦 (@glitteringheels) reported

    Been on hold for ages trying to sort the issue with my card out 🙄 Just need it unblocked @santanderuk Why the long wait?

  • Alijaney Ali W (@Alijaney) reported

    Oh dear @santanderuk , I’ve always said I’m happy with your service when many others moaned but not today. You clearly don’t want to help me by phone as wait time crazy and your robot on chat doesn’t understand my question. All I need is to get my new card!

  • oldroyalnavy Mr P (@oldroyalnavy) reported

    @santanderuk why is it I can never get through to you by phone, been on hold for 15,20,25 minutes, poor customer service with the same boring COVID message

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    Hey @santanderuk I've raised a refund request with @pizzahutdeliver as advised over the phone earlier Apparently I need to try to resolve unauthorized payments with them before you can help? But @pizzahutdeliver are arguing that this isn't true?