Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/05/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.

  • rcgpeake Richard Gregory-Peake (@rcgpeake) reported

    @santanderuk hi I've installed the app so I can keep track of my mortgage but I don't have any login details, can you please help

  • grenvillemusic grenville jones (@grenvillemusic) reported

    @santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones

  • Alib958 Alibee (@Alib958) reported

    @santanderukhelp @santanderuk 9 days into my account being blocked, tons of emails and phone calls made, Santander still won’t help. Is this how you treat your customers??

  • JosephS03643270 Joseph Singer (@JosephS03643270) reported

    @santanderuk I want open an Esaver account but I am totally confused as to how to do this online!! Your Sandi not is useless no online chat and I have been holding for 15 mins! Terrible service!

  • fidoanddaisy fidoanddaisy (@fidoanddaisy) reported

    @santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.

  • PaulSapsford1 Paul Sapsford (@PaulSapsford1) reported

    @santanderuk Hi we have a problem setting back up our online banking after having to delete app after a security scare . We have the new passwords but an old mobile is registered which we can’t remember , what number can we ring for help ?

  • returns24612 Woopdiddywoop (@returns24612) reported

    @santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult