Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 01/26/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WaterforStreet1 Water for Street Dogs (@WaterforStreet1) reported

    @santanderuk why have you hidden your contact telephone number? Why can i only speak to a robot on live chat? Why are no humans on live chat? Why does your 0800 number send me back to app where no contact number is shown? How do i speak to a human being to detail my problem?

  • TreborRolyat Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

  • thomas_jaki Thomas Jaki (he/him) 🇪🇺 (@thomas_jaki) reported

    So in the middle of our move and while selling our house @santanderuk blocks our account due to a payment entirely consistent with that move and now it is going to take >2 days to remove that block? Seriously?

  • MissZoeO Zoe Oldroyd (@MissZoeO) reported

    Well done to @santanderuk for putting additional stress on my holiday by blocking a payment to my @RevolutApp account and blocking access to my accounts. Transferring my accounts away when back (if we get away as currently can't pay my hotel)

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • 0xpug Pete the pug (@0xpug) reported

    @santanderuk your security is **** I could not unlock my bank account with my finger print via Android but my little nephews big toe unlocked my account up the game on security

  • blurts70 Blurts79 (@blurts70) reported

    @santanderuk on hold for an hour and a half to pay off my mtg - you’ve hung up twice and sent me to the back of the queue . For goodness sake - dire service

  • scott_newbon Scott (@scott_newbon) reported

    @santanderuk for the love of god would is anyone in this outfit able to respond to emails, chat or phone calls😡 4 days and no help what so ever NEVER AGAIN WILL I USE YOU !!!

  • KripaThakrar Kripa (@KripaThakrar) reported

    I just waiter 1 hour 13 mins to get through to your mortgage team and as soon as the call went through up they hung up. This is unacceptable ..... Poor customer service @santanderuk

  • siany_d Siâny D (@siany_d) reported

    @NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record