Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 12/18/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kathrynxsymonds kat 🍄🇪🇺 (@kathrynxsymonds) reported

    have absolutely no access to my money thanks to @santanderuk breaking down, sort your **** out please. can not wait to change banks!

  • chloe4468 Chloe (@chloe4468) reported

    Hey @santanderuk any estimated time on a fix? I’m unable to do my shopping

  • BenKastro357 It is - what - It is 👀 (@BenKastro357) reported

    Since when does a technical problem mean I can’t access my account? @santanderuk

  • DMSV Des Vertannes (@DMSV) reported

    @santanderuk Absolutely ludicrous that ‘planned maintenance’ can cause this much disruption. No access to App, website or telephone banking. Atrocious customer service when you can’t even get through to a Helpdesk. Customer can’t even use debit cards to pay for goods. Appalling.

  • MartinKoss Martin (@MartinKoss) reported

    @santanderuk It is absolutely ridiculous. As an IT person myself, whenever I am working on a database or a database driven system, I have a backup and a contingency sat there waiting to put in place if I’m unable to complete the job in the allocated time. It’s basic IT preparation!

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @SpringerSaint @santanderuk @santanderukhelp Cards should be working normally

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    .@santanderuk online and mobile banking is down after planned overnight maintenance which was supposed to finish at 0600. How can a bank be so blind to the needs of its customers? I hope they sack the IT team. Cannot go to a branch as many have now been closed. What a joke.

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk funny story as a customer of Santander for over 15 years As Santander can’t be bothered to update any of their customers I just left my home to walk 40 minutes to the nearest Santander bank is open on the Saturday to get a rude sell assistant that has no idea

  • annemarie_xo Anne-Marie Connelly (@annemarie_xo) reported

    @santanderuk i need to access my money??????????

  • AnnaLily99 Anna BvD (@AnnaLily99) reported

    @santanderuk Been embarrassingly stood at card machine stranded for over 30 mins and can’t access my money 😭😭