Santander

Is Santander down in Margate, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Margate, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Margate, Kent, England 01/21/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • farcanalman Russ Redfearn (@farcanalman) reported

    @santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.

  • HHBarn garDan (@HHBarn) reported

    @santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.

  • flockminder David Shepherd (@flockminder) reported

    @santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed. Over one hour wait to talk to someone on customer service said all. Waiting for my new Appoitment to open a new account with a different bank and close my Santander account!

  • pamawalker Pamela Walker 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@pamawalker) reported

    @santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • JamesKentDir James Lloyd Kent (@JamesKentDir) reported

    @santanderuk last year Santander made £7 billion profit. Why is it impossible to ever get through to a human being?