Is Santander down in Margate, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Margate, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Margate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Website (21%)
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Login (14%)
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Transactions (7%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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julie fletcher
(@fletchju) reported
@santanderuk absolute joke. You are taking more than the mortgage amount per month (since July). Have phoned 4 times - each time I have been told its an error on your part, yet I haven't been refunded the £900+ overpayment. Do I have to go to the Financial Ombudsman?
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Kelly1967
(@Kelly19673) reported
@santanderuk AGAIN over one hour holding on the phone to speak with someone. So that is 3 hours of my life wasted. Please explain this appalling customer service. Anyone thinking of using Santander should think twice. Shocking service 😡
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Sion Williams
(@SionWilliams) reported
@theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢
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Lesley W
(@LesWSalesGuru1) reported
@santanderuk tried every tel number... unobtainable! Written 3 times now to advise you keep sending letters to our address for a business. Not us!! Fraud? Trying to help but getting nowhere
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kevin
(@k3vmc_invest) reported
Abysmal service from this @santanderuk . After HOURS on the phone to them, last week, trying to transfer funds out and identifying myself FIVE times, PLUS their turgid “scam avoidance” script, I may to wait up to 2 days to move money. I will make sure to 100%. Absolute clowns.
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RobinU
(@RobinU85004427) reported
@santanderuk @rideonleicester Yes… but clearly not working. Not on the app, nor on the terminal… a disaster again
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Mark 💙
(@marknlou) reported
@santanderuk please can you tell me why my bank switch is taking so long? I’ve been on hold for ages to your customer services “helpline” and been cut off, twice.
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Janet Metcalf
(@metcalfjan) reported
@santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??
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Allan Jones
(@bigmisterjones) reported
@santanderuk Terrible customer service. Legalised crooks. Time to leave this sh*tshow
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Mark 💙
(@marknlou) reported
@santanderukhelp On hold for 30 mins.Then get transferred to the switch dept. After a 5 minute apology as your company failed to contact me to sort a technical problem at your end, a guy says he’ll call me back at 7:30pm. Has he called? NO!! Is this level of incompetence common at @santanderuk ?