Is Santander down in March, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in March, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in March and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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sh@k
(@Roni_Khan) reported
@santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same
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Ian Riley
(@ianrileyENG) reported
@santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m
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Bev Cheetham
(@bev_cheetham) reported
@santanderuk I’m experiencing shocking customer service here. Been on the phone for over an hour. You have locked my account. I’m not happy. #shocking!
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Alejandra Llorente Tascon
(@AllyLlorente) reported
Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡
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Chris brooks
(@chrisby81) reported
@santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you
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Nick Sturdy
(@theswirly) reported
@MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.
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Graham Guy 🇪🇺
(@grahamguy) reported
@santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.
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Carl Ayres-Smith
(@AyresSmith1) reported
@santanderuk why can’t I get hold of your fraud team 24/7! I need to block my card. And also my card is not visible on the app for me to cancel it! Help
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Peter Sibley
(@Pete_Sibley) reported
@santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.
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DG
(@imgervazio) reported
@santanderuk you have blocked a transfer and locked me out of my online banking and you are closed ? Terrible service i need my money now !!!!!!