Santander

Is Santander down in Malmesbury, Wiltshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Malmesbury, Wiltshire, England 12/13/2024 08:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • annie_shrews Anne 💙 (@annie_shrews) reported

    I’m waiting for a call from your complaints department @santanderuk - now 5 working days. Trying to resolve an issue over the last 3 months to no avail. Such poor customer service. Can you give them a nudge?

  • BartolomeoAndre Andre Bartolomeo (@BartolomeoAndre) reported

    @santanderuk customer service is a nightmare at Santander bank . Closed an account 2 weeks ago and still waiting for my money !! Apparently in a holding account gaining interest for them I think !!!

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    @santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.

  • BedsSchsTrust Dr Alan Lee (@BedsSchsTrust) reported

    Not a complainer, but so disappointed with @santanderuk ‘Losing’ my funds, time delays + repeated erroneous advice. Apologies + compensation offered, but no solutions for approaching 2 months. Please help @santanderukhelp

  • SarahON33 Sarah O'Neill (@SarahON33) reported

    @santanderuk your customer services is horrendous. Please get in touch with me.

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️🇺🇦 (@mrsverypicky) reported

    @BarclaysUKHelp Managed to get payment sorted, but not via your CHAPS service. Saying @santanderuk 's details couldn't be verified. Your branch colleague was justifiably nervous about hitting send as was I. Paid by cheque in Santander. Saved £25 CHAPS fee, but probably covers our expenses today!

  • GardenmamP Gardenmam Pool (@GardenmamP) reported

    Companies, please rephrase your call waiting message from “ you r in a queue, we are busier than normal” to the real reason “ we don’t employ enough people to provide you with the service you pay for “ . @BritishGas @TheRAC_UK @santanderuk for eg 🙄😣

  • sarkymark mark sarll (@sarkymark) reported

    @santanderuk . Hi. I am a customer of yours and have just received a cheque in dollars. Can I cash it at a branch? Thanks

  • jipalenzuela Juan Palenzuela (@jipalenzuela) reported

    Yet another (unintended) consequence of sanctions: I can't access my @santanderuk account at all while I'm home, even though UK sanctions to Venezuela apply to just a small number of people. The cost of complying is deemed too high, so they block everything and everyone instead.

  • 5haekul ‏‏‎ shaekul‎ ‍ (@5haekul) reported

    @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo