Santander

Is Santander down in Maesteg, Bridgend county borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maesteg, Bridgend county borough, Wales 11/19/2025 20:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JenJacks3 Jenny Jacks (@JenJacks3) reported

    @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    Ah the joys of Xmas shopping. OH tried to draw out over £150 from @santanderuk cashpoint using a @Barclaycard the transaction went through, no money came out. Have been trying 3 days now to get this sorted so we can get the money we’re owed. Quick to take it slow to hand back.

  • baggiesmach David Machin (@baggiesmach) reported

    @santanderuk my app isn't working I can't revieve or make payments/transfers

  • ThisIsJamesM James M. (@ThisIsJamesM) reported

    Top job @santanderuk! Let me send a secure message via online banking, then send an email to say the service is no longer available. Send the same message to the online chat, to which the bot replied “I’m not sure I understand” Ask to speak to an agent, “Sorry, none available” 😒

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    @Barclaycard Well it’s still not arrived and a visit to the bank where it happened didn’t help either, as it’s Barclaycard’s responsibility and not @santanderuk

  • joedawson211172 Joe (@joedawson211172) reported

    @santanderuk I can’t get through on your lines and need an urgent answer - please please help

  • 2nd_ellllectric Unknown wonderer (@2nd_ellllectric) reported

    @santanderuk do you know how infuriating your UX is for mortgage-only holder log in detail recovery? I don't have a special pin in my head, nor the user ID is recoverable via the mortgage account number. Why I have to wait 4-6 days for 2 letters in 2021? Utter ridiculousness!

  • stephaniewood25 Stephanie wood 🖤 (@stephaniewood25) reported

    @santanderuk is there a issue with the online banking?

  • cdm99VRT cdm (@cdm99VRT) reported

    @santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out

  • NthrnCyclistTVL Ride Primary TVL (@NthrnCyclistTVL) reported

    Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!