Santander

Is Santander down in Maesteg, Bridgend county borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maesteg, Bridgend county borough, Wales 03/04/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshyyy2014 Joshua Robinson (@Joshyyy2014) reported

    @PhysicianofWho my poor friend has been waiting to speak to someone from @santanderuk for 5 hours with no human contact just to ask a mortgage question. Terrible service and chat option doesn’t work.

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!

  • juniperjen3 Jen (@juniperjen3) reported

    @santanderuk @santanderukhelp really frustrating to wait 56 mins on hold (at work) to speak to someone re your mortgage offer who then cuts me off!!! Can you help?

  • dirtybutfresh Cyrus aka Mr DBF 😎 (@dirtybutfresh) reported

    @santanderuk I’ve been on the phone over and hour to report fraudulent activity on my account and I’m still on hold I’m changing to Barclays there a better bank 🏦 because your service is appalling to say the least

  • lizzibakingbird lizzie crow (@lizzibakingbird) reported

    @lickedspoon She’s not answering calls for @santanderuk is she? I’ve been holding for 3 hours and 10 minutes - surely this level of customer service could only be attributed to someone with her organisational ability?

  • PeacockAdrian Adrian Peacock (@PeacockAdrian) reported

    If you're looking to open a business account forget @santanderuk . Dismal outfit. Would like to call it a poor service, but there is no service. #lookingelsewhere

  • AlexEmmett123 AlexEmmett (@AlexEmmett123) reported

    @santanderuk what is the customer service number where I can get through to a person not a machine ?

  • alzix ally 💫 (@alzix) reported

    @santanderuk I’ve been trying to get through to your investments team since Saturday and have been on hold for 20 mins at a time each day. Is there any other way to close a help to buy ISA because I cannot go into a branch as I work and they are closed when I am not working

  • mayfairbeats mayfairbeats (@mayfairbeats) reported

    @NatWest_Help your apps a joke, I try to access it on my samsung S10e and all I get is a purple screen. Don't say have you tried reinstalling it because I've done that about 10 times as well as clear cache and cookies. @santanderuk looking kinda peng rn might switch

  • TheWatersOfLove 🍓🥝Chrissy Lake🥝🍓 (@TheWatersOfLove) reported

    Though I think the problem is with @santanderuk. My debit card plays up frequently with online purchases. Not happy. I see there is a PayPal option but I have to wait to get home to try that.