Santander down? Current status and problems in Maesteg, Bridgend county borough, Wales

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maesteg, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rob (@rob22752211) reported 5 minutes ago

  @santanderukhelp Technical support confirmed ongoing issues with token deletion, impossible to add card to Google wallet, awful, I've been trying for weeks with no success. Answer: wait longer and keep trying, aka find a better bank... @santanderuk @santanderukhelp

• 
  Jeni Windsor (@jeniwindsor) reported 8 minutes ago

  @santanderuk excellent customer service from Robin Smith, Branch Manager of Colchester yesterday. Took a lot of time to support us with our current issue; a real credit to Santander.

• 
  Neil Perry (@NeilRPerry) reported 15 minutes ago

  @santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!

• 
  Katy B (@katybrinners) reported 17 minutes ago

  @santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!

• 
  christeljacques (@christeljacques) reported 20 minutes ago

  @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

• 
  fantasypgatour (@fantasypgatour) reported 20 minutes ago

  @santanderuk to know the situation I am in and the lack of doing anything on Santander's end despite me explaining this situation to what must now be at least 6 separate individuals at the company. This business is sick in my opinion just let me access my money please!

• 
  Natasha (@NatashaWatkins1) reported 21 minutes ago

  @santanderuk put a block on my #internetbanking due to some ‘strange activity’…happy to know that they react quickly to that type of thing ✅ However, I’ve now been on hold for 1hr 17 mins, waiting to talk to someone. This is very very poor @santanderukhelp #CustomerService

• 
  Karlim00 (@karlim00) reported 23 minutes ago

  @santanderuk @AskPayPal I've never had a problem with @AskPayPal and i've been using them for pretty much a decade? It's pretty obvious that i'm not messing around and i've had 1000s of fine payments. Worrying because I use it for streaming.

• 
  Lady Tracey 53%+🇪🇺 🇮🇪 🇭🇷 🇺🇦 💙 #RejoinEU (@traceylsl) reported 32 minutes ago

  @santanderuk #Leeds branch Queue out door 3 staff on counter then 1 went 2 lunch Elderly lady in front of me struggled to stand 25 minute wait-poor service Open up 2 blocked counters & take Plp out of queue with long queries rather than staff stood around pointing to machine's

• 
  Nigel Willson (@willsines) reported 33 minutes ago

  @cymboi @santanderuk Spoke to them yesterday about this, asked why no warning, they said everyone got a text/ email,. Really! Virtually impossible to do online banking on a 4” phone Santander. I’ll await my new phone.