Santander

Is Santander down in Maesteg, Bridgend county borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maesteg, Bridgend county borough, Wales 02/01/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • silveryk Paul Varney (@silveryk) reported

    @santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling

  • douglaslees1 Douglas Lees (@douglaslees1) reported

    @_AndreaUrbanFoX @santanderuk But but your call is important to us...here have some **** music to listen to. Also at 18.00 you will be plunged into a telephonic abyss.

  • pau1west westy.eth (@pau1west) reported

    @santanderuk 3rd time in 2 months you've locked me out of my own account. You then expect me to sit on hold for hours to fix it. You have forced me to take my personal and business finances elsewhere.

  • jumelle1 cathy callery (@jumelle1) reported

    @santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.

  • farcanalman Russ Redfearn (@farcanalman) reported

    @santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress

  • paulc9048 Paul Cooper (@paulc9048) reported

    @santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?

  • CarolineFinneg5 Caroline Finnegan (@CarolineFinneg5) reported

    @santanderuk terrible service today. Second time calling today and on hold again 40 mins first time 30 mins second time and now waiting again as problem still not resolved!!

  • ChildofFang Greg Dann (@ChildofFang) reported

    So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would

  • iPilates iPilates Tracey (@iPilates) reported

    Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬

  • cdlandim cristina landim (@cdlandim) reported

    @santanderuk My card was used by a fraudster at edreams to pay for edreamspremium and instead of you trying to resolve the issue you asked me to contact edreams to resolve the issue when your security failed because you should have message me to request to approve the transaction