Santander

Is Santander down in Maesteg, Bridgend county borough, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maesteg, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maesteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maesteg, Bridgend county borough, Wales 11/25/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jssibley James Sibley (@jssibley) reported

    DO NOT use @santanderuk for your mortgage. Errors happen but they take weeks to remedy them and show NO urgent @santanderukhelp are unprofessional. @santanderuk cost vendors money when they make mistakes and ruin house moves and sales

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Truly despicable - you should remove the ‘help’ from @santanderukhelp . I am APPALLED @santanderuk. Who do I send the conveyancing bill to for the legal fees for my sale that can’t happen due to your unwillingness to remedy your mistake?

  • jssibley James Sibley (@jssibley) reported

    Do NOT use @santanderuk for your mortgage.Errors happen and then they don’t rectify even though it’s URGENT. They ruin house sales and lack professionalism and compassion. Do your job @santanderukhelp #donotusesantander

  • Ben79748483 Ben (@Ben79748483) reported

    @santanderuk @twinklresources Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • rhiannonbate_ rhiannon (@rhiannonbate_) reported

    @santanderuk 33 minutes on hold to be cut off telling me to go online for help, when online has told me to phone? Absolute jokeeeee

  • Jossys_Giants86 HIRB082119 (@Jossys_Giants86) reported

    @robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours

  • aaronnicoll1999 Aaron N (@aaronnicoll1999) reported

    @santanderukbiz @santanderuk Is there an issue with your systems? We cannot pay anything in at post office (declines) and can view anything online banking properly?

  • grifbags Pam Griffin (@grifbags) reported

    @santanderuk Unable to transfer to existing payees, you say you are having technical issue, been hours now, when will it be sorted?

  • davidgwinnutt david gwinnutt (@davidgwinnutt) reported

    @santanderuk shocking wait times on the phone trying to get through to one of your advisors. Awful customer service.

  • sahask76 Shironjit Saha (@sahask76) reported

    @santanderukhelp My friend took a 21 month 0% £5K balance transfer. Initial DD set £50, @santanderuk tried to take £5K yesterday-payment declined. Same happened today. Credit score is being ruined. Customer services have said it will take 3days to sort! Can you DM me urgently.