Santander down? Current status and problems in Ludlow, Shropshire, England

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported 7 minutes ago

  @santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice

• 
  hoodedpigwoman (@hoodedpigwoman) reported 9 minutes ago

  Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.

• 
  Kelly (@Kelly53939907) reported 12 minutes ago

  @santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??

• 
  Az Hoque (@HoqueAz) reported 14 minutes ago

  @santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!

• 
  Jeremy White (@jeremyiwhite) reported 14 minutes ago

  Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

• 
  Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported 14 minutes ago

  @santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress

• 
  Sam Toboggan (@samtobo1) reported 15 minutes ago

  @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

• 
  MrT (@MrT_1965) reported 17 minutes ago

  @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk

• 
  Amy (@amyflitney) reported 19 minutes ago

  @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

• 
  MrT (@MrT_1965) reported 22 minutes ago

  @santanderukhelp @santanderuk So after all this correspondence I still have not got a solution my problem. Absolutely awful customer service