Santander

Is Santander down in Ludlow, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ludlow, Shropshire, England 02/28/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.

  • andyburton50 Andy B (@andyburton50) reported

    @santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.

  • silveryk Paul Varney (@silveryk) reported

    @santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling

  • weaniejeanie53 LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺 (@weaniejeanie53) reported

    @debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.

  • rancid_insane Andy Inson ⚒ (@rancid_insane) reported

    Really that suprises my as @FitbitUK pay has been a thing for some time I see @santanderuk support this method of payment 🤔

  • Fionabiddle Fiona Biddle (@Fionabiddle) reported

    leaving @santanderuk after 33 of personal and business banking with them. Their service today was diabolical and no one seems interested to hear about it (ie no reply to phone or live chat and no email address provided to complain). I'm off!

  • RedBoxWriting David Redbox Smith (@RedBoxWriting) reported

    This morning I spent 50mins on phone to @santanderuk 60mins this afternoon trying to sort out an online problem. not a good bank.

  • Sebagmom Matthew (@Sebagmom) reported

    @santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd

  • RSCSpeckyB Nath (@RSCSpeckyB) reported

    Anyone get this company called Stripe processing payments when paying for subscriptions like Spotify and Netflix? As they have an old number of mine they're sending codes too. An it's impossible to speak with them, asked my bank @santanderuk an they've told me to contact Stripe