Santander

Is Santander down in Ludlow, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ludlow, Shropshire, England 01/20/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sheenieshaikh Sheenie (@sheenieshaikh) reported

    I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.

  • SEgerton92 Shan (@SEgerton92) reported

    Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.

  • mattdoveywriter Matt Dovey 🌻 (@mattdoveywriter) reported

    @santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported

    @santanderuk That’s it, I am now removing all my accounts from @santanderuk the level of service is non existent, just being left on hold to speak to incompetent unhelpful muppets…!🤬

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.

  • mrjhuggins Josh Huggins (@mrjhuggins) reported

    Just got off the phone to @santanderuk, worst customer experience I've ever had. They have lost my money, yes lost it: 'we need to locate it Mr Huggins', where have you put it? Under the bed? No suprise @StarlingBank and @monzo disrupted the market with excellent service and won.

  • Rob_H_500 Mr.Rob ⚡️🟥 (@Rob_H_500) reported

    @santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!

  • DowningAndy Andy Downing (@DowningAndy) reported from Dymock, England

    @santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account

  • Wadders06 Mrs Wadders🌍 (@Wadders06) reported

    @santanderuk I’ve been on hold waiting to speak to someone (I was put through by one operative) for over an hour. Your website can’t help me. My card isn’t working and no-one knows why. This is really poor.

  • AlanGardiner19 Alan (@AlanGardiner19) reported

    @SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..