Santander

Is Santander down in Ludlow, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ludlow, Shropshire, England 12/02/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • shaanp8 MoneyTalks (@shaanp8) reported

    Take your money out of @santanderuk asap and move to another bank. They block your account for holding too much money and give you no reason for it. Even after passing security numerous times they still blocked all transactions. Scammers.

  • JackHavercroft Jack Havercroft (@JackHavercroft) reported

    @santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!

  • historysjm SJM History 🇺🇦 (@historysjm) reported

    Hi @santanderuk, I joined you recently yet you have frozen my internet banking when I tried to transfer money for no apparent reason and I have now had to be on hold on the phone for over an hour. Shocking customer service!

  • pubquiz60 pubquiz60 (@pubquiz60) reported

    @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • glenisterd Debbie Glenister (@glenisterd) reported

    @santanderuk after 40 mins waiting you’ve just cut my 89 year old mum off. Disgusting treatment of an elderly vulnerable customer. Please contact me urgently

  • bobfitz1975 Bobby Fitzsimons (@bobfitz1975) reported

    @santanderuk unable to access beach services due to system failure - any reason?

  • ChrisFittock Chris Fittock (@ChrisFittock) reported

    The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.

  • mowen1957 Mick (@mowen1957) reported

    @santanderuk @VictoriaScone Why don’t you team up with some new customer advisors? Waiting on the phone for over 2hrs is disgusting and unacceptable

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded