Santander

Is Santander down in Ludlow, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ludlow, Shropshire, England 03/04/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolaellenkemp Nicola Kemp (@nicolaellenkemp) reported

    @santanderuk Your customer service is a complete joke.Ive just been on hold for 20 mins 2 try and get you 2 rectify your error&you cut me off!I spent 40mins on the phone 2 you on the morning of my wedding (a wk ago) reporting fraud and youve failed 2 raise 1 of the frauds!! POOR

  • RickyWilkhu Ricky Wilkhu (@RickyWilkhu) reported

    @santanderuk You've restricted access to my UK account. I live abroad and have spent over 150 pounds trying to call the correct department, which just puts me on hold for 45 minutes. I'm extremely frustrated at the poor quality service and customer care. Can someone call me back

  • DrVxD Andy (A2002980) #FETCHFAM (@DrVxD) reported

    Hey @santanderuk. Do you realise that when you force people to type (rather than paste) passwords into your website, you're encouraging them to use simple, easily cracked passwords?

  • 3909on 3909 on (@3909on) reported

    @santanderuk Any chance you can be of more help than the awful Sandi and get me the £20 back that the ATM didn't give me?

  • elgoldave dave (@elgoldave) reported

    @ImOliverWright @santanderuk Try working with them when elderly or disabled Ollie or little computer ability or indeed access. Closing branch in St Andrews (university accounts - madness) was such banter.

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    OMG… is there is a worse bank for business than @santanderuk? Appreciate, it takes FIVE WORKING DAYS to update their systems. Banking like it’s 1999?

  • Gavin8t Gavin Swinburne (@Gavin8t) reported

    @santanderuk @santanderukhelp after apologising and giving me a compensatory pmt for freezing my business accounts in November with no warning or reason, guess what you did last Wednesday? Another day on the phone and broken promises of callbacks. Start again tomorrow.....

  • agitatedduck Gillian Snape 🇪🇺🌻 (@agitatedduck) reported

    @santanderuk just to say the counter staff at the Leeds branch were wonderful today. I was there to close an account and it took a while so I could observe the kindness and patience every customer was given.

  • copeprc Paul Cope (@copeprc) reported

    @santanderuk are you systems working ? OTP isn’t

  • lpimages_luke Lukey P (@lpimages_luke) reported

    @santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!