Santander

Is Santander down in Ludlow, Shropshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ludlow, Shropshire, England 03/02/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tweatirs Ian Senior (@tweatirs) reported

    Just tried registering for online banking @santanderuk. Not only would the website not let me but the helpline it told me to phone is no longer in use and when I eventually got through to a human he put the phone down on me! Thinking of closing my accounts now.

  • cemanthe Just Tired of it All 🤷🏻‍♀️ (@cemanthe) reported

    Wow! Seriously bad customer service on @santanderuk call now...guy just said "mmm" after I told him the issue, then said there's no record of my payment dispute despite me having phoned in before...then fcking hung up on me. Un-bloody-believable!!!

  • pshughes10 Peter Hughes (@pshughes10) reported

    @santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.

  • RobH_GOAT Robert Hicks (@RobH_GOAT) reported

    25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?

  • Echo_Marley Dev aka Echo-Marley (@Echo_Marley) reported

    @santanderuk As a business customer, I need to complain. Your staff at Leicester caused me to have a full on panic attack. And left me sitting in plain view for everyone to see. Have a look at your cctv footage. Appalling service. Please contact me.

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @lebara I moved to you a couple of days ago & ported my number. People are now able to phone & text me on my ported number, however, when I try to get an OTP code from @santanderuk nothing happens. I need to book flights. Please let me know how to solve this problem

  • timmac1961 tim macgillivray (@timmac1961) reported

    @c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.

  • rifaterdemsahin Rifat Erdem Sahin (@rifaterdemsahin) reported

    @santanderukhelp is there an online service in @santanderuk ? I would like to learn if closing the car loan would improve the loan score which i could not sort out with @HSBC_UK

  • philip_chapman1 Phil Chapman 🇺🇦🌻 (@philip_chapman1) reported

    @OctopusEnergy You have no problem taking a monthly direct debit from @santanderuk but have security concerns about putting it back? Given these security concerns, should I cancel my direct debut to be extra safe?