Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/23/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryPlanAhead Mary Meacham 🌻 (@MaryPlanAhead) reported

    @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

  • OmisoreAbi #BLACKLIVESMATTER (@OmisoreAbi) reported

    @santanderuk the app is not working?

  • JennyAudsley86 Jenny (@JennyAudsley86) reported

    Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.

  • Matthew98464348 Matthew Stephenson (@Matthew98464348) reported

    @santanderuk @santanderukhelp 7 days with no access to my account and still no contact from the “Back office fraud team” no one including managers or in branch can help I have to sit and wait no timescale no access to my money awful service

  • WabaraPR Dr. Jacqueline Wabara (@WabaraPR) reported

    @santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .

  • MeesterWormwood the real G (@MeesterWormwood) reported

    Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

  • Michell90432207 Michelle Wilson (@Michell90432207) reported

    @santanderuk is there a problem with the app this morning??

  • gingmeas Ben (@gingmeas) reported

    @santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.

  • Twittiques Twitticisms (@Twittiques) reported

    @santanderuk just checking you are working today. 35 minutes waiting on the phone so far. #terribleservice

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk they will block your card for even £10 then need to call to the bank to verify and waste your 30 mins to confirm security check . I tried different bank Barclays which is quick . If you open account with Santander they will cause you inconvenience a lot