Is Santander down in Lowestoft, Suffolk, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (57%)

2. 

   Login (16%)

3. 

   Website (14%)

4. 

   Transactions (10%)

5. 

   Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Kripa (@KripaThakrar) reported a minute ago

  I just waiter 1 hour 13 mins to get through to your mortgage team and as soon as the call went through up they hung up. This is unacceptable ..... Poor customer service @santanderuk

• Tweetie Pye (Knight of the Ream - by the copier) (@MsTweetiePye) reported 5 minutes ago

  @santanderuk I'm trying to sort out my existing @santanderuk finance but keep getting an error code and told to ring. Tried to phone and spent 2 hours over last two days but still can't get through. What is the best way to speak to someone and get payments sorted?

• Davey🇬🇧🇺🇦 (@DaveyAutos) reported 5 minutes ago

  @santanderuk I had a customer drop his Santander debit card at my work today. I don’t have an address for him, I rang Santander but as it’s automated there wasn’t the option for the system to understand why I was ringing. What do I do now?

• Matt Setchell (@MATTSETCHCREATE) reported 6 minutes ago

  @santanderuk So after 7 hours of waiting for my call to be answered you have still got a block on my account and will review in two days?! Unbelievable!

• Stephen Milburn (@memyslelfni) reported 8 minutes ago

  @santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing

• Water for Street Dogs (@WaterforStreet1) reported 12 minutes ago

  @santanderuk why have you hidden your contact telephone number? Why can i only speak to a robot on live chat? Why are no humans on live chat? Why does your 0800 number send me back to app where no contact number is shown? How do i speak to a human being to detail my problem?

• Nick Danks MIPM (@nckdnks) reported 17 minutes ago

  Can i just say, its bad enough that @santanderuk closed hundreds of branches around the UK but also having the ones that are left closing at 3pm is absolutely terrible for #smallbusinesses. Seriously considering moving #bank as you are not the best for businesses any more. 😡

• Nick C 〓〓 🇪🇺 (@Kernow_NickC) reported 17 minutes ago

  @santanderukhelp Pathetic service @santanderuk Locked a/c. Been listening to 'please carry on holding' for over an hour.

• Tanus Zada (@ZadaTanus) reported 19 minutes ago

  @santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk

• Matt Setchell (@MATTSETCHCREATE) reported 19 minutes ago

  @santanderuk Been on hold for 3 hours now and just been cut off! Can’t access online banking!