Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 03/16/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk health. Laws need to be brought in around advertising mh services like they are for finance services and if people person camt be trusted to use common sense then i think legal definitions need to be put in place for whats an illness whats a health and whats a wellbeing issue.

  • HaggisVeggie VeggieHaggisLover (@HaggisVeggie) reported

    @santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk hey trying to get banking on new phone but don't remember login as use fingerprint on old phone. Where do I go to get it fixed?

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • Vdegiorgio62 Victor de Giorgio (@Vdegiorgio62) reported

    @santanderuk I’m a new customer . 25 mins on hold and still not answered . Gave up !

  • Pinal93447840 Pinal (@Pinal93447840) reported

    @santanderuk why do you have Enact conveyancing ltd on your panel???! The most awful customer service award goes to them. I’m yet to complete on my remortgage with @bancosantander @santanderuk. Delayed in this process is now costing me money and time! Who will compensate?

  • steebee35 Steebee (@steebee35) reported

    @santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    I think your Sandi chat bot is broken @santanderukhelp @santanderuk keeps going round in circles when trying to close a matured account. Would visit a local branch but it’s closed. Tried calling phones busy for over 30 minutes.

  • doyst_sparks Doyst (@doyst_sparks) reported

    @santanderuk lock me out of my account, then phone me and put me on hold for 30 mins. Brilliant service!! I have hung up and now started looking at other current account providers.