Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 01/23/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pr3tzel_ hiraeth (@pr3tzel_) reported

    @santanderuk Thanks to the gross incompetence of Amir on the mobile app 24 hour chat service, I’m missing out on this year’s ISA personal allowance. He was unhelpful & unknowable in the product you provide. Is this the sub par service to provide to all your Santander customers?

  • S3YDH syddeth (@S3YDH) reported

    @HalifaxBank both my credits cards declined at the hotel 🙈 so embarrassing. Thanks to @santanderuk and my debit cards I paid up and checked in. Both my credit cards have 0 balances with full payment direct debits what’s the issue ? I’m in the canaries BTW

  • Teenagency1 Teenagency (@Teenagency1) reported

    @santanderuk @santanderukhelp I want to complain. I have contacted you for months on the telephone and despite promises to send me paperwork u have failed. My CC was used without my permission + I’m waiting on section 75 paperwork. Can u help?

  • Phil_Sayers Phil Sayers 💙 (@Phil_Sayers) reported

    @santanderuk Is anyone actually employed in your Cahoot customer contact centre. 40 minutes in and still waiting for someone to pick up the phone.

  • Masalabe914 MK⚒ (@Masalabe914) reported

    @santanderuk any reported issues with app today?

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?

  • MrLukeChristian Luke (@MrLukeChristian) reported

    Idk what’s happened to @santanderuk recently but their customer service via webchat is appalling, no wonder so many people are leaving it and swapping banks.

  • mapgiedev Margarida 🌼 (@mapgiedev) reported

    The @santanderuk Boosts website is the buggiest rubbish ever. Literally cannot login, following a link from one of their emails fails, and when creating a password you can't paste into the pwd field. Your security sucks. Your website sucks. This is bad and you should feel bad.

  • tj1307 💙x terri haigh x💙 (@tj1307) reported

    @santanderuk Hi I am having trouble with the Santander Boosts but I cant get anyone to help me 🙄

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk @HMRCgovuk make sure that @santanderuk pays you ££ as they enjoy blocking their clients for no reasons at all!! Unprofessional can’t even get their phone number right on their website