Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/21/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alexdrakat Alexandra (@alexdrakat) reported

    @novakg11 @santanderuk I was recommended to @Milli_Tech he was able to successfully regain access back to my hacked account. He even works on banned, locked accounts. I recommend him✅

  • Brimson1 David Brimson (@Brimson1) reported

    @santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?

  • roseybutcher Rose Butcher (@roseybutcher) reported

    @santanderuk PLEASE can you help me - I live in Aus and I am trying to gain access to my UK bank account, but can't because it's linked to an old UK number. I cannot call Santander UK because of time difference. Please PLEASE help me! I have urgent payments to make. Thank you.

  • ChentScott Natalie Chent-Scott (@ChentScott) reported

    Reported my card lost to @santanderuk a week later and no new card. Called customer service to speak to an unhelpful and sarcastic worker who told me I should have ordered a new card. Surely if you report it lost it should be automatic like every other bank!!And awful interest!

  • IanDavidMiller1 Ian David Miller (@IanDavidMiller1) reported

    @santanderuk your customer service is ******* appalling

  • ChaseBender6 Chase Bender (@ChaseBender6) reported

    @novakg11 @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred me to @AgentFemiTv on TWITTER .. who assisted me to recover my account back.. or #lord_teqq on Instagram

  • petersgjc Glen Peters (@petersgjc) reported

    @santanderuk your customer service is appalling. Over 30 minutes on hold then just cut off. Been on hold again for 34 minutes and still not through to anyone. HIRE MORE STAFF! Doesn't matter what time or day I call, always the same message: "We are very busy" no, your not, 1/

  • Elena91035 Elena (@Elena91035) reported

    @novakg11 @santanderuk I had similar experience when my account got hacked I contacted support but they couldn’t help until I was referred to Will_tech02 on Instagram. You can send them a message I'm very positive that they can help.

  • nav_sl90 Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online