Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 01/18/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjhuggins Josh Huggins (@mrjhuggins) reported

    Just got off the phone to @santanderuk, worst customer experience I've ever had. They have lost my money, yes lost it: 'we need to locate it Mr Huggins', where have you put it? Under the bed? No suprise @StarlingBank and @monzo disrupted the market with excellent service and won.

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • tanie_madeleine Tanie S (@tanie_madeleine) reported

    @santanderuk how can it be that I am unable to search transactions via a person's name? Surely this must be an error on my part? If not please catch up with the world!

  • joe_clapton joe (@joe_clapton) reported

    .@santanderuk someone has set up an account in my name anychance u could actually help me sort it out

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    @santanderuk Only if you are already a customer...

  • iluvbatfink ER but not the Queen (@iluvbatfink) reported

    @santanderuk Mother's mobile banking app won't work - tried unstalling but now won't reinstall. Online banking won't work unless she verifies using the app...which isn't working! Help please!

  • eskimozza The Beady Eye (@eskimozza) reported

    @santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷

  • Timmwellens Timm Wellens 🇺🇸🇬🇧🇪🇺 (@Timmwellens) reported

    @santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.

  • RangeHeating R🔥nge Heating (@RangeHeating) reported from Urmston, England

    Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch

  • TheWansteadtap The Wanstead Tap (@TheWansteadtap) reported

    Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue