Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/23/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Amostheking Hamish Burns (@Amostheking) reported

    My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk

  • benmalka Ben Malka (@benmalka) reported

    @StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.

  • cliff_buckley Cliff Buckley (@cliff_buckley) reported

    @santanderuk Why can’t I pay my credit card online? It is incredibly frustrating. Four months running your site is rejecting online payments and your customer agents haven’t a clue why!! Please don’t suggest I call.

  • XmoStrata Xmo Strata Ltd (@XmoStrata) reported

    Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice

  • FootballThot Col (@FootballThot) reported

    @StuartJones7 @santanderuk Bare in mind I'm not shifting large quantities of money in and out. So you could of course face problems I don't

  • JohnScottie2 Scottie Collins (@JohnScottie2) reported

    I tried to open an ISA today with @santanderuk as a home for my modest savings. As an existing customer, I assumed that this would be a straightforward process. Far from it. I feel strangled by red tape and am still waiting for a call back. A deeply frustrating experience.

  • danprofit21 🏳️‍🌈🥂🧡Daniel Profit🧡🥂🏳️‍🌈 (@danprofit21) reported

    Patiently awaiting someone to ring me from the complaints department @santanderuk a week on when promised a release of my money within 48hrs. Poor communication, victim or fraud several times with this bank but not with other companies I use. Treated like **** I have been. 😡

  • Tatty_Bojangles Caitlin McCann (@Tatty_Bojangles) reported

    Meanwhile his @santanderuk account was dealt with within 3 days, no issues.

  • YourMoneyUK Your Money (@YourMoneyUK) reported

    Banking giant @santanderuk confirms existing eSaver Lim. Ed (issue 1) savers now get 3.25% AER / 3.2% gross, up from 2.75% AER / 2.72% gross first offered at launch in Oct '22. The increase will apply automatically

  • thehalalham Call Me Ham 👳🏾‍♀️ (@thehalalham) reported

    @StuartJones7 @santanderuk Don’t get HSBC their customer service is awful