Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/24/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • drumchick90 Lauren Beaumont (@drumchick90) reported

    @santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.

  • JanBColligan Jan Colligan (@JanBColligan) reported

    @santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose

  • vanessa_tsu Vanessa Tsu (@vanessa_tsu) reported

    @santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • clairegander53 claire gander (@clairegander53) reported

    @santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.

  • JanBColligan Jan Colligan (@JanBColligan) reported

    @santanderuk what on earth is happening on your share site. I continually cannot view statements. I think you blamed the browser last time round. Not good enough

  • charlmcdo Charlotte (@charlmcdo) reported

    @twinklresources @santanderuk Too busy working so missed this 😞

  • milcott Daniel Milford-Cottam (@milcott) reported

    Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.

  • Change2Thrive Jooli Atkins (@Change2Thrive) reported

    @santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards