Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/21/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • seetar123 Seeta Rashid (@seetar123) reported

    NEVER use @santanderuk to change money.Flying out in the morning to get married. Ordered next day service with @santanderuk.Received 3 of 4 transactions the next day and just been told that 4th transaction may not turn up after 4 days of waiting!! Good luck for our wedding…NOT!

  • AerosolST AerosolSupa (@AerosolST) reported

    @santanderuk I've been thinking about upgrading my account but the problems are just too frequent. No way.

  • JaceySm64243051 Jaceyanne (@JaceySm64243051) reported

    @santanderuk Hi my debit card is working but husbands isn't?

  • jimirvinuk Jim Irvin (@jimirvinuk) reported

    @santanderuk WTF, phone numbers have disappeared from your website and it's literally impossible to find a way to speak to a human being with a quick query. And your chat bots are useless. No amount of rephrasing got me close to an answer.

  • JimMac17035838 Jim Mac (@JimMac17035838) reported

    @santanderuk would have been nice to had a communication about why our replacement debit mastercard cards contactless feature isn't working. Followed correct proceedure to activate card, and still contactless payments get rejected, tut tut very poor

  • kyte_sj Sj Kyte (@kyte_sj) reported

    @santanderuk Fix our toilets

  • StuartJones7 Stuart Jones (@StuartJones7) reported

    So @santanderuk block my business accounts, make me hold online for 30 minutes and then when I finally get through, they then ask me to answer questions about recent transactions... which I can only answer if I could have access to my online banking... which they have blocked. 🤯

  • davies_lara Lara Davies (@davies_lara) reported

    So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood

  • SimonCJohnson1 Simon Johnson (@SimonCJohnson1) reported

    @santanderuk we have an elderly friend who is not technically proficient. What is Santander’s policy on supporting this group to ensure they have access to their banking facilities without having to use tech?

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.