Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 12/10/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SmolXeno 🌈 Lyka 🌈 (@SmolXeno) reported

    @santanderuk Can somebody explain why I keep getting phone calls from Santander on my mobile and home phone number despite already sorting out the issue they keep ringing me about? It's bloody ridiculous!

  • Darryl_76 Darryl (@Darryl_76) reported

    @santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.

  • hobsonos Karl Antony (@hobsonos) reported

    @santanderuk What's wrong with your server. I have work to do

  • rufussmith101 Emma (@rufussmith101) reported

    @santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service

  • steebee35 Steebee (@steebee35) reported

    @santanderuk update: 45 mins of ringing, still no answer or information, terrible service on a lost or stolen line

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    @santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1

  • KevPike87 Kev Pike (@KevPike87) reported

    @santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.

  • dereklam_ Derek Lam (@dereklam_) reported

    @santanderukhelp @santanderukhelp @santanderuk you’ve given on me as a customer ? At least give back the money you owe me and let me close my account!

  • Montou32 Monty (@Montou32) reported

    @santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄