Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 10/25/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (16%)

    Login (16%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderuk greatful that you stopped fraudulent activity on my account but you've left me without a debit card and no cash. You weren't able to help in branch & I can't get through on the phone.

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either

  • RussMain99 Russ Mainwaring (@RussMain99) reported

    @santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp 59% service compared with @firstdirect at 90% 🤔 clearly not only me having problems with @santanderuk

  • ClarissaCust Clarissa Custance (@ClarissaCust) reported

    @santanderuk is there an issue with your phone line? Doesn’t seem to be connecting today….

  • PippaLainSmith Pippa Lain-Smith (@PippaLainSmith) reported

    @santanderuk As a longstanding customer, went into your Norwich branch to open an account for my son. Turns out you need an appointment. Fair enough. Next appointment: July!! What???

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    10 days with no access to my @santanderuk account due to their incompetence. No communication since they told me Friday evening that they had another 2 hours to sort it! Next step is to contact the #financialombudsman

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.

  • shanjayox Shan Jay (@shanjayox) reported

    Hey Santander why are you blocking my partners account for nothing when she got a child to feed at home? scabby as **** keeping money that don’t belong to you #***** @santanderuk

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk I’ve been calling you every few days for the last few weeks and hanging up after an hour or two. I’ve tried your online chat service but there’s only a robot there (Sandi). Do you have one day a month, perhaps, when a customer can speak to you or talk online?