Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 02/05/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Change2Thrive Jooli Atkins (@Change2Thrive) reported

    @santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.

  • CutlerTanhurst Suziesuze (@CutlerTanhurst) reported

    @santanderuk is the mobile banking app ok? I can’t seem to log in? Thanks.

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • stu_stafford Stuart stafford (@stu_stafford) reported

    @monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on

  • milcott Daniel Milford-Cottam (@milcott) reported

    Absolute joy is when you, a deaf, need to contact @santanderuk who are super inaccessible for deaf and HoH users and whose digital help assistant keeps asking you to click "Chat With Us" - which DOES NOT EXIST on the blasted website nor on the app.

  • JanBColligan Jan Colligan (@JanBColligan) reported

    @santanderukhelp This is totally unacceptable for a company the size of @santanderuk for me a shareholder to be unable to access statements and be told to try another browser, don't use WiFi etc. The problem is with you. The link to view statements goes to FAQs. Shambolic unfit for purpose

  • DenisMacShane Denis MacShane (@DenisMacShane) reported

    First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..