Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 03/23/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • danny_biello7 Danny Biello (@danny_biello7) reported

    @santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work

  • CarolineBeddow Caroline Beddow (@CarolineBeddow) reported

    Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice

  • _Andrew_Fyfe Andrew Fyfe (@_Andrew_Fyfe) reported

    @tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!

  • Mark_J69 MarkJ (@Mark_J69) reported

    @santanderuk Hi..my 15yr old son has a Mini 123 current account with a cash card. How does he upgrade the card to a debit card? Can't find anything on your website to advise.

  • perspolis6611 perspolis66 (@perspolis6611) reported

    @NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now

  • SeparatistVegan The Vegan Separatist Ⓥ (@SeparatistVegan) reported

    @santanderuk do you currently have problems with card payments? Both my card and phone both declined payments, but using tsb payment went through no problem.

  • MeMyselfAltaf altaf rahman (@MeMyselfAltaf) reported

    @santanderuk @ScuderiaFerrari @twinklresources It’s been nearly 1 month since you have stopped my card , nobody contacted me and I can get through to you ! Appalling service I just want to pay my balance and cancel the card !! Worst card company I have ever dealt with !

  • MillingsOwn Millings Own (@MillingsOwn) reported

    @santanderuk you locked my account a week ago while I was sending money to my other account, your lines are never free, online chat is a robot and I have no access to my online banking and this is after all the trouble you caused on the 1st July and the locked the account on 2nd

  • AJChops03 Alex Chopra (@AJChops03) reported

    @santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2