Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 09/17/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bigglesdaf Andrew (@Bigglesdaf) reported

    @santanderuk @santanderukhelp what is wrong with the website? I’m constantly getting logged out when I try to do anything! When will you fix the app to allow standing order amendments??

  • cpreda1979 Cristian Preda (@cpreda1979) reported

    @santanderuk it looks like i need to change my business account to a bank where the app is not logging me off every time when I am on mobile data and where the customer service is solving the issue. I have another 2 apps from different banks and they are ok...

  • sooshboosh Kevin McCaffery 3.5% #FBPE 💙 (@sooshboosh) reported

    Any problems banking with @santanderuk ? Call and be placed on hold for 40+ minutes…any other means of contact? Chat facility…yes and their advice…call us!! #poorcustomerservice #docalluswewontcallyou #timetochangebank

  • AnthonyRoseSnr1 Anthony Rose Snr (@AnthonyRoseSnr1) reported

    @MD35165608 @santanderuk Since working from home all the staff want to do is rush the call through and pass it to someone else.

  • LegalPenny @Legalpenny (@LegalPenny) reported

    @buckjamesfs @santanderuk Maybe they need some help from our @Moneypenny #LiveChat team 🤔🤔🤔🤔

  • Tatty42 James T (@Tatty42) reported

    @santanderuk hello, I am unable to add my debit card to Fitbit Pay, can you help please?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk You don't support customers, a pensioner I know has had her account blocked by you (including access to her pension to pay for food and heating), she has a severe illness and cannot travel to a branch as you demanded with ID. One of your managers rudely hung the phone up on her!

  • lisajthompson18 Lisa Jayne Thompson (@lisajthompson18) reported

    Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with

  • TiffinSolutions Kam Shah (@TiffinSolutions) reported from Ealing, England

    @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

  • DaveParkinson 🅳🅐🆅🅸🅳 - Brave & ❤️ (@DaveParkinson) reported

    I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.