Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 03/26/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JayneHarrison3 Jayne Rooke Ⓥ🌱🌍💙 (she/her) #pigoneer (@JayneHarrison3) reported

    @santanderuk is there a problem with your online system? I'm trying to move funds from one account to another and it's saying insufficient funds, despite there being enough funds. It's driving me potty.

  • CarolineBeddow Caroline Beddow (@CarolineBeddow) reported

    Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk @ScuderiaFerrari @twinklresources Is anyone actually working at your call centres? 25 minutes thus far for a 123 account holder Your service is getting worse and worse and no means of contact on this platform for Santander UK unlike some of the other Santander

  • JeanettesGC JeannettesGreatCakes (@JeanettesGC) reported

    @santanderuk customer satisfaction currently 0/10 account restricted and no resolution date 72 hour callback on complaint logging. Worst experience in 39 years of banking with you.

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk u need to be embarrassed by your service …. Been on hold 2 hours cut off by yourselves …. Now told I have 15 mins for someone to pick the phone up passed first phase of sercurity …. This is appalling

  • LouiseLSSC LIttle Superstars (@LouiseLSSC) reported

    @santanderukhelp @santanderuk this is appalling customer service …. Been trying for 4 hours to get my account cleared over YOUR concerns of hacking cannot speak to anyone …. U should be ashamed of your service ….. I have waiting and waited …. Been cut off …. Why can’t u ring me now

  • AJChops03 Alex Chopra (@AJChops03) reported

    @santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2

  • twittwittawoo1 Tracy (@twittwittawoo1) reported

    @santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account

  • sherilynleanne Sherilyn Chu-Robayo 💫 (@sherilynleanne) reported

    @santanderuk @santanderukhelp My contactless cards didn't work on the bus this morning. I tried with my phone and my physical cards, is there a technical error on your system? Thank you.

  • jamesegregory James Gregory #hiring (@jamesegregory) reported

    Dear @santanderuk @santanderukhelp I hate to complain over Twitter it’s just too public but sometimes organisational negligence needs calling out. My mum lost her husband of over 50 years in April and she’s been trying to get access to their shared bank account ever since…