Santander

Is Santander down in Lowestoft, Suffolk, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 02/05/2026 03:30

February 05: Problems at Santander

Santander is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NyaJab82 michelle (@NyaJab82) reported

    @clala79 @santanderuk cards not working either

  • AlisonDevonish Alison Devonish (@AlisonDevonish) reported

    @santanderuk Good morning! Your online and mobile banking is not working this morning - do you have any updates please?

  • heidiEC5 Heidi 🇬🇧 #TimeToRise #WeWillNotComply (@heidiEC5) reported

    Pretty poor service from @santanderuk 28+minutes waiting on phone after a load of covid related prerecorded nonsense... get you staff back to work!

  • harryc07184571 Harry c (@harryc07184571) reported

    @santanderuk is there issue with transfers going in ??

  • m__londonn MBOOGIE 🇯🇲 (@m__londonn) reported

    Everyday this @santanderuk app is down. So damn unreliable!

  • livethedream134 A Simmons (@livethedream134) reported

    @santanderuk According to your website card payments are working but this is false card getting refused for contactless payments.

  • ellie_pattacake Elizabeth Patterson (@ellie_pattacake) reported

    @santanderuk you’ve returned my payment and I can’t seem to speak to a human. Been on hold 30 mins and your chatbot is absolutely zero help. Crap customer service. I literally want to give you money and your not allowing me!

  • brendasibley brenda sibley (@brendasibley) reported

    @santanderuk been unable to access online banking this morning is there an issue with the site?

  • FlunkFest ᶠˡᵘⁿᵏ ᶠᵉˢᵗ (@FlunkFest) reported

    @santanderuk Nope, not fixed at 7:50am, just tried the app and the main webpage, cannot access either.

  • Drury1961 David Drury (@Drury1961) reported

    @santanderuk What’s happening with Santander accounts, payments refused and app not working