Santander

Is Santander down in Lowestoft, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Lowestoft, Suffolk, England 11/20/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • frankec64 Its good to be kind (@frankec64) reported

    @santanderuk one hour on hold on your customer helpline only@to be cut off when got through please how can we contact you to get things sorted

  • Alijaney Ali W (@Alijaney) reported

    Oh dear @santanderuk , I’ve always said I’m happy with your service when many others moaned but not today. You clearly don’t want to help me by phone as wait time crazy and your robot on chat doesn’t understand my question. All I need is to get my new card!

  • Giffendulum Tequila Sunset (@Giffendulum) reported

    @santanderuk hello! If I've been scammed by someone, is there a way you can help get me that money back from their bank account, or report the bank account so they cannot do it to someone else?

  • alison_coole Alison (@alison_coole) reported

    @santanderuk absolute rubbish bank to deal with. Shocking customer service. My advice find a better bank with decent staff

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderuk this is urgent! If you can block my card in the early hours UK time then the least you can do is make sure there is a way to get it unblocked in the early hours

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderuk after 2 weeks in Thailand you have decided without warning to block me from my funds leaving me with no way to contact you, no way to pay for a hotel and no way to get off the island I am currently on. This leaves me in a bad situation. unblock my card immediately!

  • cogitoergosumok David (@cogitoergosumok) reported

    @santanderuk Has anyone else had problems with Santander rejecting payment to and existing mandate and then blocking your account for a 48 hour review period? Also waiting literally hours to speak to their security team? Truly terrible customer service :((

  • Jayesh90226552 JP (@Jayesh90226552) reported

    @santanderuk Hi, my employer has business bank account our branches with deposit card cant bank cash at post offices, is there any technical issue?

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderukhelp 2 hours left in my hotel before I have no access to water, shelter and electricity in nearly 40°c heat. And this is @santanderuk supposedly keeping me safe

  • cogitoergosumok David (@cogitoergosumok) reported

    @rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.