Santander

Is Santander down in Derry, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Derry, Northern Ireland 06/02/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Transactions (18%)

    Transactions (18%)

  3. Login (17%)

    Login (17%)

  4. Website (16%)

    Website (16%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DrDuaneRD Duane Mellor (@DrDuaneRD) reported

    I think your Sandi chat bot is broken @santanderukhelp @santanderuk keeps going round in circles when trying to close a matured account. Would visit a local branch but it’s closed. Tried calling phones busy for over 30 minutes.

  • theYugster Guy Hartley (@theYugster) reported

    @PaulWil97345427 @santanderuk My wife has the same issue been trying to get through to someone since Friday evening @santanderuk absolutely useless lack of queuing system!

  • elizmcameron emcameron (@elizmcameron) reported

    @Shojcam @santanderuk That’s rubbish service, can you not deal over the phone?

  • Vdegiorgio62 Victor de Giorgio (@Vdegiorgio62) reported

    @santanderuk I’m a new customer . 25 mins on hold and still not answered . Gave up !

  • steebee35 Steebee (@steebee35) reported

    @santanderuk you obviously dont care about your smaller account holder so i guess ill be leaving you as soon as i possibly can, for a lost or stolen service not to answer within at least an hour is a joke

  • StuartSanchez88 Stuart Sanchez (@StuartSanchez88) reported

    These absolute scumbags have stolen my money and refuse to give any info after nearly 2 months!! Left me with no money over Christmas and new year and just refuse to do anything to help when I call 😤😤😞 @santanderuk @santanderukhelp

  • AndreJ98755246 Je suis Andre (@AndreJ98755246) reported

    @Ben_Everitt @santanderuk @iainastewart Won't distract from the real issue, the government is a crime syndicate #JohnsonOut

  • Montou32 Monty (@Montou32) reported

    @santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?

  • zappierparsley Yes, THAT 'snooty *****' (@zappierparsley) reported

    @santanderuk hi, I've received mail for the occupants of my house who left in 2014 who have a Santander account. I called the Contact Centre but gave up after v.long wait. Can you help, pls? I can't use the webchat as it's not my account.

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?