Santander

Is Santander down in Derry, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Derry, Northern Ireland 12/14/2024 00:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBloopster Bloop (@TheBloopster) reported

    @BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk

  • DawnPDSi Dawn Metcalfe (@DawnPDSi) reported

    9 minutes on hold listening to how I could do this online. Yeah, like I didn’t try that 4 times already. Maybe give us an option to put in the already lodged issue your system has created @santanderuk? Or at least say where I am in the queue?

  • chrisknoxshow Chris Knox (@chrisknoxshow) reported

    @santanderuk Card keeps getting declined and there is plenty money in account. It works eventually but there is clearly an issue with you system.

  • Infinite_Footy Infinite Football (@Infinite_Footy) reported

    @santanderukhelp @santanderuk @bancosantander No, for 1 hour 20 mins I could only hear the waiting/on hold music, then for 8 minutes it started ringing as a normal phone would, then the phone was put down on me.

  • datacentreme DATACENTREME (@datacentreme) reported

    @santanderuk Please can you tell me a) why my online card payments keep getting declined b) why your hold music / messages are so irritating c) why it takes so long to get through to a human being and d) why you can't help me even when I finally get through to your call centre???

  • Flanican Scott 🇺🇦✌️❤️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 🇺🇦 (@Flanican) reported

    Hey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me

  • peak_moss Moss Peak (@peak_moss) reported

    @santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬

  • AnJaSmith Poppa Bear (@AnJaSmith) reported

    @santanderuk your online loan application is broken. From multiple devices and browsers (including the app) there's a Java error message. Called you but you hung up after 10 minutes.

  • BrianCol2021 Brian (@BrianCol2021) reported

    @santanderuk is the mobile app down? My family and I cannot get it to load on our phones

  • HomeEdWalkers Florence (@HomeEdWalkers) reported

    @santanderuk An error message occurs when I try to update a phone number online. It's been happening for a while. What can I do?