Santander

Is Santander down in Derry, Northern Ireland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Derry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Derry, Northern Ireland 05/12/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BullTrading_101 Bull Trader (@BullTrading_101) reported

    @santanderuk My payment has been rejected twice and Froze my account. Waited 40min on hold then spent 20min answering security questions. Finally sorted only to find payment got rejected again and once again acount frozen. Now been in hold for 50min. Joke of a service!

  • ClarissaCust Clarissa Custance (@ClarissaCust) reported

    @santanderuk is there an issue with your phone line? Doesn’t seem to be connecting today….

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    @santanderuk 5 back to 1 failure to help failure to call back and failure of duty to help a terminally ill patient. These are just some of the points I will be telling news papers if not sorted by end of this week if they are interested of course. But enough is enough.

  • PippaLainSmith Pippa Lain-Smith (@PippaLainSmith) reported

    @santanderuk As a longstanding customer, went into your Norwich branch to open an account for my son. Turns out you need an appointment. Fair enough. Next appointment: July!! What???

  • Meraki_Tweets Meraki Nutrition (@Meraki_Tweets) reported

    @SquarespaceHelp trying to take a website live with you and @santanderuk are ‘flat out declining’ the payment. Apparently you fail the new UK banking ‘criteria’ 🙄 Can you do something? Please? #globalism #control

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk needs to look at its customer service urgently… and when I say look at it, I mean introduce some customer service

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    I am now at the stage of feeling so low with it all @santanderuk I am my wife’s carer even though Helen is still in Roxburgh house, I’m tired upset and sore all over but here’s the thing she’s my wife and I will put up with my pain to help her maybe you should do the same.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1hour 20 on the phone to @santanderuk and my problems still not fixed #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account