Santander status: access issues and outage reports

Problems in the last 24 hours in Llanfaethlu, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanfaethlu, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@aSimonDavies) reported 10 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  Sorare Rhino (@FifaThing) reported 12 minutes ago

  @santanderuk This bot reply to save face doesn't help anyone

• 
  Peter Oakley (@agentoakley) reported 13 minutes ago

  @santanderuk Can I get confirmation that there was an error with the account being opened and the date it was resolved please? Then use that date as account opening.

• 
  mariam (@elghwliyah) reported 16 minutes ago

  @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

• 
  Oasis (@Oasisrvti) reported 20 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  ∆ (@intelcymru) reported 21 minutes ago

  Sick Sikh seek help @santanderuk

• 
  James Hassett (@JamesHassett1) reported 26 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  aka James Bond (@FeelitWorking) reported 26 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  Mick Holds the Line (@Mickandhismusic) reported 28 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  eyerish seadog (@Dogglllzzz) reported 28 minutes ago

  @santanderuk Standard reply. I see you can’t help.