Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 01/10/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • Noodles2312 Kaz 🦁 #UTV (@Noodles2312) reported

    @santanderuk trying to report a fraud on my account - calling number with message saying we close at 8 - been calling since 7:15 SHOCKING SERVICE

  • DaynaZiegner Dayna (@DaynaZiegner) reported

    @santanderuk I wouldn't use ANY product/service promoted by Ant and Dec. Exactly what level of stupid do marketing people aim their products at? How do these two 'entertainers' add credibility to your banking prowess, SantandarUK?

  • barriemoran barrie moran (@barriemoran) reported

    @santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    @leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)

  • MccallionKerry Kerry Mccallion (@MccallionKerry) reported

    @santanderuk How does an existing customer get an ongoing issue with a car finance resolved when you just get told ah we'll get 'xxx' to call you back . 15 weeks still no resolution, ready to take this to press and get solicitor involved. Awful service

  • larden_clare Piano Clare (@larden_clare) reported

    @santanderuk can you tell me what I have to do to get through to a real person? Appalling service on your so-called online 'chat' and phone system.

  • JE_esquire JE_esquire (@JE_esquire) reported

    Dear @santanderuk - how do I make a complaint? I have a fraud case which your team have not sorted despite a number of requests and when I ask to speak to complaints team to escalate, they hang up on me? This is the worst customer service.

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @santanderuk I have been unable to transfer money from my Santander Choice account for TWO days! When will you fix this! It is now urgent.

  • sofiajean sofiajean (@sofiajean) reported

    hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please