Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 11/19/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderukhelp Emailed but no response. Looks like @santanderuk aren’t going to help nor are they going to send us our money in time. Thanks to @santanderuk our wedding is not going to be made any easier. Especially after 2 years of waiting and postponements.

  • Natasha_Aman_PM Natasha Aman (@Natasha_Aman_PM) reported

    @santanderuk not impressed with your switching service.Thought I’d be moving to a better bank and get some cash but 10 days later and I still can’t get onto online banking.Didn’t get my login details and you blamed Royal Mail,then I finally get them today I am blocked until 2mrw!

  • AAA_TripleAs Triple A (@AAA_TripleAs) reported

    @santanderuk unbelievably poor customer experience in making payments from my account!!! what a joke!

  • ChloeCarsonAsh Chloe Carson-Ashurst (@ChloeCarsonAsh) reported

    @santanderuk I recently got married and changed my name. Have a new passport. Checked on your website how to change the name on my account. It said to fill in a form and bring it into branch along with my passport. Spent 45 mins coming into branch to be told that (1)

  • JamesWoodhead James Woodhead (@JamesWoodhead) reported

    Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.

  • ClareRedfern Clare Redfern - Inspired Beauty and Minds (@ClareRedfern) reported

    @santanderuk why is it impossible to remove myself from a joint account without both parties coming into branch? What if (it’s not) this was about domestic violence or coercive control? I shouldn’t have to ask their permission @MoneySavingExp

  • Notlazarus Halloween jack (@Notlazarus) reported

    @santanderuk Unless you have an opinion they disagree with then they'll shut you down

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • HarcourtDonna Donna Harco (@HarcourtDonna) reported

    @santanderuk Hi can anyone help please . My daughters had her card and phone stolen at uni and has no way of cancelling her card. I’ve tried to do it for her via my phone but am unable to do so . She has no ID with her as that was in her bag as well how can we freeze her card ??