Is Santander down in Llanelli, Carmarthenshire, Wales?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (51%)

2. 

   Website (23%)

3. 

   Transactions (10%)

4. 

   Login (10%)

5. 

   Transfer (3%)

6. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE (@WendyNowak) reported 6 minutes ago

  Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.

• JE_esquire (@JE_esquire) reported 6 minutes ago

  Dear @santanderuk - how do I make a complaint? I have a fraud case which your team have not sorted despite a number of requests and when I ask to speak to complaints team to escalate, they hang up on me? This is the worst customer service.

• Nick Taylor (@nhtaylor44) reported 9 minutes ago

  @santanderuk is determined that it will not speak to a customer who has a major three day problem with its service. it keeps trying to palm me off with its totally useless " digital assistant " or mobile app, despite my giving it a phone number for a real person to contact me on

• Pat McCorry (@ebootbay) reported 9 minutes ago

  @santanderuk answer the ******* phones. You are a disgrace to customer service. 3 x 1 hours wasted so far. Uswitch coming your way soon.

• Maybes (@MoneyMaybury) reported 9 minutes ago

  @EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.

• Christian Cullinane (@EndvrCoach) reported 10 minutes ago

  @santanderukhelp @santanderuk I don’t want to complain. I want you to provide the service you advertise and speak to me to resolve my issue that you have created and is impacting me right now. Feel free to send me a DM and I can give you a number to actually call me and resolve this.

• Sally Townsend (@townsend_sally) reported 13 minutes ago

  @santanderuk I need to complete chaps transaction TODAY, can anyone help?

• Cédric Lévy-Bencheton (@clevybencheton) reported 15 minutes ago

  @leotanczt @santanderuk I'm so sorry to see that! They're so BAD. I had the same issue with a premier account. I couldn't access my account for 72h. But they gave me £75 afterwards, and I closed all my accounts. So yay? (nah)

• Kev Mc (@ScepticalScouse) reported 17 minutes ago

  @santanderuk I was on hold for 55 minutes yesterday, and passed to 3 different staff members. I couldn't care less where you are attend - get your priorities in order and sort your **** out.

• ManEatingFish (@manEatingFish) reported 20 minutes ago

  @santanderuk Appalling customer service in branch. Trying to set up a deputyship account so my disabled daughter can have access to her Child ISA and told no appointments available until September