Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 11/27/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Natasha30160938 Natasha (@Natasha30160938) reported

    @santanderuk my son has been waiting for his railcard for 3 weeks, still no sign of it! Great service for students, we also had to chase for a missing letter, after 2 weeks and several calls later, they gave him the ID on the phone, not a great start!

  • ThisbeaBlainie Kyle Blain (@ThisbeaBlainie) reported

    @santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!

  • KatieDaines82 Katie Daines (@KatieDaines82) reported

    @santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!

  • golfandgym36 Graham Steele (@golfandgym36) reported

    @santanderuk Destroying families and their ability to future proof with their archaic and down right ridiculous lending policies! Their underwriters need an *** kicking!!!

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • lloydagabriel Lloyd-Gabriel Burden (@lloydagabriel) reported

    @santanderuk after waiting an hour each time I was hung up on TWICE by customer services, I’m desperately trying to access my account and it’s still unresolved

  • Mpa091191 FI Monty (@Mpa091191) reported

    @MoneySavingExp @santanderuk Terrible service at your Brixton branch. I have an existing Santander account, and as per instructions on your website, made an appointment to switch a bank account into my existing Santander account to take advantage of your switch offer (1/3)

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • AnthonyB_Duku Anthony Barratt (@AnthonyB_Duku) reported

    @radiochelsea @santanderuk Disgusting service that, 5 days to access her OWN money ?? It’s the banks doing the robbing now

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?