Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 01/18/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PJayy97672133 PJayy (@PJayy97672133) reported

    @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

  • gheathen gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE (@gheathen) reported

    @bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.

  • raystratman Ray 🦅 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@raystratman) reported

    @santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?

  • suzzy0001 Suzan Jaiden (@suzzy0001) reported

    @Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you

  • MunchOff Kayles Mcintyre (@MunchOff) reported

    @santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • Keiran_Murphy Keiran Murphy (@Keiran_Murphy) reported

    @santanderuk can’t access my online account through the website. Can you help me access my account?