Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 12/28/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FurnissKathleen Kathleen Furniss (@FurnissKathleen) reported

    @santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!

  • NickMoyes NickMoyes (@NickMoyes) reported

    Over the last two weeks I’ve been on hold to @santanderuk for a total of 3 hrs, 30 minutes and counting. Change that ******* awful tune that you guys force on your customers!!!!

  • golfandgym36 Graham Steele (@golfandgym36) reported

    @santanderuk Destroying families and their ability to future proof with their archaic and down right ridiculous lending policies! Their underwriters need an *** kicking!!!

  • Maxine_Travis Maxine Travis (@Maxine_Travis) reported

    @radiochelsea @santanderuk Left them as well terrible bank never again 😩

  • simon_fluendy Simon Fluendy (@simon_fluendy) reported

    @santanderuk Your entire online banking system is terrible. Why can’t I pay a credit card bill by app- like every single other bank in the country?

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • lloydagabriel Lloyd-Gabriel Burden (@lloydagabriel) reported

    @santanderuk after waiting an hour each time I was hung up on TWICE by customer services, I’m desperately trying to access my account and it’s still unresolved

  • maximuslid Norbert Lad. (@maximuslid) reported from Knutsford, England

    @santanderuk Hi, can you help. I want a new current account to service my apartment in Spain and transfer my bill payments from Sabadell.

  • DannyUK DannyUK #BLM (@DannyUK) reported

    I went early to @santanderuk this week. Less of a queue, but the same issue as before in terms of the scanner not being able to scan my ID as the photo is "too light". WTF is wrong with your scanners, Santander? Having to wait while they phone head office AGAIN. Such a joke.

  • MishaTailor Misha Tailor (@MishaTailor) reported

    @santanderuk the most disgusting service ever. I’m about to lose my dream home, because your mortgage centre can’t respond in urgent manner to an urgent query.