Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 11/29/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CPandT Leigh Dancer (@CPandT) reported

    @santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk totally unacceptable Santander. You must be the most useless bank I've ever come across. No wonder I can't access the 5,000 euros in my spanish bank either, and you've let people take money from it that shouldn't be taking money from it. Where's Mr Bostock so I

  • royston1945 Royston rogers (@royston1945) reported

    @santanderuk @antanddec Why can't I open my app ? You are working on it for more than two days. What can I do? Please advise.

  • 81damd tweetsensation (@81damd) reported

    @santanderuk when the mobile chat app tells you to call fraud asap on 08001513151 and it directs you to mobile app. Money gone banks support zero.

  • bysgumbs Byron Gumbs (@bysgumbs) reported

    Frustrating! trying to get through to your support team at the third attempt. I’m trying to make an URGENT payment and I’ve been locked out of my account @santanderuk @santanderukhelp

  • vickyt195 Victoria Thornton (@vickyt195) reported

    @santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.

  • HStodd89 Hannah Griffith (@HStodd89) reported

    Day 10 of @santanderuk blocking my account & holding my money hostage. Still waiting for my "guaranteed" phone call I was meant to receive on Thursday to sort this mess out. No one can tell me why 48 hours has turned into 10 days or what the actual problem is. Useless.

  • SophieTScott Sophie Scott (@SophieTScott) reported

    @santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.

  • RuthHillWrites Ruth Hill (@RuthHillWrites) reported

    . @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!

  • rodwebb Rod Webb (@rodwebb) reported

    1/2 Thinking of using @santanderuk ? I started trying to transfer money from our business account to an account in our name elsewhere, three hours ago, and have spent most of that time listening to a robot apologising for their appalling customer service.