Santander

Is Santander down in Llanelli, Carmarthenshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Llanelli, Carmarthenshire, Wales 01/28/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • seetar123 Seeta Rashid (@seetar123) reported

    @santanderuk unacceptable service. Take my money, don’t exchange it as agreed and then won’t refund it. Instead @santanderuk refuse responsibility and tell me to contact their 3rd party. I require my money to get married next week and you have stolen it.

  • MarcChuck Marc Hall (@MarcChuck) reported

    @santanderuk Took me an hour to resolve an issue this morning. Well, try to. It’s still not resolve. I’ve actually rang 3 times trying to resolve it and put the phone down after half an hour each time.

  • glanyrafonwales oldmaninwales (@glanyrafonwales) reported

    @santanderuk customer service today, utterly pathetic & unprofessional. Working from home clearly doesn't work 🤬 #shitshow

  • tskenyasarah Tsk (@tskenyasarah) reported

    @_DarrenMcgregor @santanderuk I am having issues! Logged into internet banking with my business account and told me my cards don't exist?!?

  • jimirvinuk Jim Irvin (@jimirvinuk) reported

    @santanderuk WTF, phone numbers have disappeared from your website and it's literally impossible to find a way to speak to a human being with a quick query. And your chat bots are useless. No amount of rephrasing got me close to an answer.

  • intervalwhine zoe lovell seenan (@intervalwhine) reported

    @santanderuk You should have put this message up on your website as soon as you were aware of the problem. It would have saved me and many others a long phone wait, and spared your call centre staff many irate customers.

  • davies_lara Lara Davies (@davies_lara) reported

    So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood

  • ChaseMbbsMbchb bilbo (@ChaseMbbsMbchb) reported

    @santanderuk On the phone said there’s a nationwide error with debit MasterCard payments

  • stokey_wayne Wayne Salt (@stokey_wayne) reported

    @santanderuk When are these issues going to be resolved? Been ongoing all day?!

  • Jauntyboyz_Inc Eric #FBPPR, #FBPA (@Jauntyboyz_Inc) reported

    @santanderuk I have been with Girobank/Alliance & Leicester/Santander for more years than I care to remember, using Visa without any problems. Santander switches to MasterCard and lo and behold there are problems. I think there is a lesson there.