Santander status: access issues and outage reports

Problems in the last 24 hours in Liskeard, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Liskeard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 5 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  Garry Peat (@RidgewayRam) reported 5 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  Sohail (@sohailnaeem2) reported 8 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  StarmerOut (@ForeverScept) reported 9 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Chris (@geordiechris48) reported 10 minutes ago

  @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter

• 
  Emily (@EmilyPearson6) reported 21 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  subconsciouscyclist (@subconsciouscyc) reported 27 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  Michael Edmund Kelly (@Gridstip) reported 28 minutes ago

  @JustEatUK @McDonaldsUK It's quite alright Presumably my @SantanderUK account will be refunded for the missing 🍟chips so all's well that ends well It's worth mentioning that the printed 🧾 receipts attached to the delivered package indicate not insignificant printing 🖨 problems Some information absent

• 
  mia - working in Mental health peer support. (@Mia10975) reported 28 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  clayton king (@king_clayton) reported 31 minutes ago

  @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info