Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: mobile app, transactions and withdrawals.
- Santander generated 0 outage signals in the last 24 hours around Liskeard, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Liskeard, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Liskeard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Santander
Santander is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Bradford (@PennyGasson) reported@santanderuk shocking service today, 36 minutes to answer the phone -and unhelpful call handler, order new cards 10 days a go (change of name) no sign of them and told they should have arrived yesterday, helpful, no
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Rudy Sullivan JFT97 (@Rudysullivan) reported@santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.
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Nigel Burger (@jonathoncloud1) reported@santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.
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Maks (@omgitsmaks) reportedDear @santanderuk - are your phone support people asleep?
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Paul (@tooshortplanks) reportedJust contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.
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Try Type (@try_type) reported@santanderuk Put the phone down. 1hr plus wait isn’t acceptable. No problem plenty of other banks.
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AniaK (@AnAgedBrummie) reported@HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.
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AK (@ghatispeaks) reported@santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???
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SJ (@SJ_H11) reported@santanderuk can you please provide me with a customer service contact number? I refuse to talk to your robot Sandi as I’m speaking plain English to it and it has absolutely 0 comprehension to what I’m talking about
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Garry Peat (@RidgewayRam) reported@santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation