Is Santander down in Launceston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Launceston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Launceston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Water for Street Dogs
(@WaterforStreet1) reported
@santanderuk why have you hidden your contact telephone number? Why can i only speak to a robot on live chat? Why are no humans on live chat? Why does your 0800 number send me back to app where no contact number is shown? How do i speak to a human being to detail my problem?
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David Bentley
(@dbentleyBCL) reported
Just had yet another example of customer service people getting their info wrong, then being sort with you when you question their response as it doesn’t make sense, then hanging up. Factual numbers are pretty important when you are in the world of banking. @santanderuk
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Stephen Milburn
(@memyslelfni) reported
@santanderuk why does the 24hr helpline not open for another hour? That's not 24hrs is it? I'm stuck in Barcelona with a frozen card, no access to money so no way to get a taxi to the airport! Thanks for nothing
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Amanda Gado
(@AmandaGado) reported
@santanderuk Bank account locked and now 35 minutes on hold waiting for help! What am I supposed to do. My nearest branch is miles away
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Jane Milton Limited 🇺🇦
(@janemiltonfood) reported
@santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!
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Martine Alexander
(@YourStylist) reported
My god … how hard is it to get thru to someone at @santanderuk ??? One hour so far and an hour this morning and I’ve not spoken to a soul yet!!! Absolutely awful!! @santanderukhelp
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Lux 💙☺️ They/Them
(@VulpixLux) reported
@RiderLAK @santanderuk Pretty sure its lack of staffing. That's the problem with my local Santander anyhows
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John
(@johnineurope321) reported
@santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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:)
(@richcrash3109) reported
@santanderuk please can you follow up on an investigation on my credit card account being done by the back office? Customer services gave me reference number 027445879 but heard nothing - no text updates as promised. Please chase this up. Sick of waiting on the phone. Thanks.