Santander status: access issues and outage reports

Problems in the last 24 hours in Lower Langford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Lower Langford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Lower Langford, England

Latest outage, problems and issue reports in Lower Langford and nearby locations:

• 
  Chris (@Chris_________M) reported 21 minutes ago from Bristol, England

  @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 7 minutes ago

  @santanderuk you moved my branch without telling me at Canary Wharf and the new one has no counter or anyway to pay coins in. Very poor service.

• 
  clayton king (@king_clayton) reported 11 minutes ago

  @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info

• 
  jo (@5arstudent) reported 15 minutes ago

  @santanderuk I desperately need access to my current account and then to switch out of your bank as a matter of urgency. I don’t even understand how this is legal.

• 
  Egg Box (@EggBoxOfTricks) reported 15 minutes ago

  @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

• 
  Baljeet Mahey (@F123SHY) reported 21 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  marcus marritt (@marcusmarritt) reported 23 minutes ago

  @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 26 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  julie (@juliebalfo) reported 27 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Velvet Twenty (@velvettwenty) reported 29 minutes ago

  @santanderuk @bancosantander Absolutely shocking business banking service! A backlog in the back office is NOT an acceptable excuse to block a payment and all online banking. And a simple response “we don’t know how it will take…..”

• 
  Matty Hough (@MattyHough2) reported 34 minutes ago

  @santanderuk Hi @santanderuk — I was advised a case handler would contact me after 8am today, but I still haven’t received any email or contact. I remain stranded abroad without access to funds. Please urgently escalate this and contact me immediately