Santander

Is Santander down in Kilwinning, North Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kilwinning, North Ayrshire, Scotland 11/23/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadine___tb Nadine Black (@Nadine___tb) reported

    @santanderuk We're going round in circles & with 6 hours on hold and 2 visits to a branch to get some help with my son opening a student account; still not resolved. Pls can you explain why nowhere in the process are the UCAS bank codes asked for & how to get straightforward help

  • Nicholadale1 NICHOLA DALE (@Nicholadale1) reported

    @santanderuk 2days waiting for a fax - atrocious customer service!!!!

  • KathrynExcell Kat Excell (@KathrynExcell) reported

    Today we were due to complete on our forever home purchase, but we're still waiting on a mortgage offer from @santanderuk - it's been waaaay longer than their own service agreement. Can't help but wonder if we're being penalised because I'm on mat leave...

  • BrianDudgeon5 Brian Dudgeon (@BrianDudgeon5) reported

    @santanderuk Hi. Currently overseas (USA) and credit card not working. Apparently there is an issue with credit card payments according to your help desk. Will you be able to reimburse the foreign currency fees due to having to use my debit card?

  • kitchentowel Ben (@kitchentowel) reported

    @santanderuk trying to get through to your CHAPs team. The whole process has taken 2 hrs so far. This is really poor service.

  • SmithyUNITED87 Jamie (@SmithyUNITED87) reported

    @santanderuk Hi i need to speak to someone but cannot access the phone and unable to get to a branch. Can i please have someone PM me for details for contact. Thanks

  • sjbosher Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @VodafoneUK @santanderuk Contacted you helplines this week with people clearly working from home. Both had phone issues where I needed to end the call and could not get my queries dealt with. Are you providing home worker sufficient company phones as this is an issue

  • rawcliffe21 janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking

  • seanmckibbin sean (@seanmckibbin) reported

    @santanderuk Had several credit card payments declined, and a live chat agent advised your Security team had blocked it, asked me to call Credit Cards. Credit Cards agent advised Santander credit cards are just “not working”. No issues announced on here. What is going on?