Is Santander down in Kilwinning, North Ayrshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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scoobysurfer
(@scoobysurfer) reported
@santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???
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Dave
(@dave28263) reported
@santanderukhelp @santanderuk or cut off 4 times trying to call them and then when I get through I get put on hold for 40mins on top of that the lady was giving me attitude I felt abit like I was being told off then I ring back to get cut off again amazing service
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Dave
(@dave28263) reported
@santanderuk Can’t get any help of these people cutt me off about 6 times had me on hold for about hour n half and then cut me off again worst bank I have come across
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Dave
(@dave28263) reported
@financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk
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Claudia Peace
(@ClaudiaPeace2) reported
@santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.
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bruce b
(@bruciebreferee) reported
@santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer
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MrsC
(@ClarkyE) reported
@santanderuk great customer service that your updated software means I can no longer use your banking app so I get told to get a new phone. It appears 40 years of banking loyalty means nothing #badservice
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Dimitris Gerakaris
(@jimgerakaris) reported
@santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank
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Adam
(@garbs75) reported
@santanderuk (Pt 5). 10 working days with no use on my card? Genuinely absolutely disgraceful conduct. As soon as this is resolved I will be moving banks and will never, ever recommend you. I’ve got to rely on family and friends to lend me cash for the next week or so. And I’m the victim.
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Shadow Empress
(@Shadow__Empress) reported
@santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫