Santander status: access issues and outage reports

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

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  🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported 6 minutes ago

  @santanderuk Useless Trying to confirm my identity and waiting for an email that never comes so I can access my online banking. Sick of it!!!!!!!

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  Robin Lievesley (@RLievesley43207) reported 7 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

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  Oasis (@Oasisrvti) reported 8 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal

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  Marc Smith 🦊 (@marcuspolo1981) reported 18 minutes ago

  @MartinSLewis Tried switching my @santanderuk current account but they always block it

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  Nigel Hale (@NigelHale754855) reported 20 minutes ago

  @hnjsamuels @santanderuk Customer service is a thing of the past. It's all apps and bots. It's like banging your head against a brick wall.

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  John Kirby (@csljohnkirby) reported 21 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

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  Aidy (@Adey22) reported 21 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

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  Cornwall ⭕️‘s. (@postmanpat1965) reported 21 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

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  Precyshun (@precyshun) reported 22 minutes ago

  @santanderuk Yes and the financial ombudsman sent his final decision in November. Santander have been non compliant for over 6 months and have now been reported to the FCA by the financial ombudsman service. Finally began actioning the rejection of the vehicle and have not done it properly

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  Mattster (@MattsterT3) reported 23 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!