Santander

Is Santander down in Kilwinning, North Ayrshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kilwinning, North Ayrshire, Scotland 01/18/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk still stranded in African because of your incompetence. Still can’t use my money because of your incompetence still won’t get a call back because of your incompetence. 0 help 0 care

  • andrewjsingi Andrew S (@andrewjsingi) reported

    Isn't it great when @santanderuk block your account then make you wait an hour on the phone to speak to someone...

  • Marie_Ellen64 Marie-Ellen Rowe (@Marie_Ellen64) reported

    @santanderuk @santanderukhelp calling trying to close a credit card account, it instead said activated an account, asked me to start voice recognition and now I’ve been on hold for 25+ mins. 😩#help

  • lookitskris Kris Athi (@lookitskris) reported

    @santanderuk trying to get hold you while aboard and stuck in a queue for 30+ minutes is not great. Can we solve a CC problem via Twitter DM?

  • HarryHamishGray Harry Gray (@HarryHamishGray) reported

    @peterohir @santanderuk It has become almost impossible to do any basic task in this country

  • IwantmystuffA RobVScustomerservice (@IwantmystuffA) reported

    @santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp

  • leedbartz Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • hopeis_power Matt Tate (@hopeis_power) reported

    @santanderukhelp @santanderuk Thanks to the hard work (credit where due) of @PremPropLawyers we should have been able to exchange. You have delayed things due to incompetence. It has also taken over an 1 to talk to anyone. We need you to confirm funds to exchange. Please help

  • ianangusanders1 ian angus anderson (@ianangusanders1) reported

    @santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.