Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 03/01/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rossswiftphoto Ross Swift (@rossswiftphoto) reported

    6 days since I raised a complaint with @santanderuk and a week since my current account switch, and I still can’t access my online banking. Haven’t even heard from them 🧐Surely this isn’t allowed by the @TheFCA. I kind of have bills to pay. @santanderukhelp #customerservice

  • djbradshaw64 Dave Bradshaw 💙 #FullyVaxxedOxfordAZ / Pfizer (@djbradshaw64) reported

    @santanderuk hi. Several times I’ve tried to set up new BACS payment (which are increasingly the norm these days) & I get an “we couldn’t check these details. You can continue, but your payment may not reach the person.. you’re trying to pay”. Please can you look into this error

  • lock_sar1991 Sarah Lock (@lock_sar1991) reported

    @jo_1lesley @Tesco @santanderuk I'm also having the same problem!!

  • johnkennan0 JOHN KENNAN 💙 (@johnkennan0) reported

    @santanderuk Really annoying when you request confirmation that a transaction is valid but block it despite the confirmation anyway. I’ve just wasted an hour of my night trying to resolve the mess you caused.

  • MD35165608 MD (@MD35165608) reported

    @ah_ariane @santanderuk I can imagine it because it happened to me as well! Worst customer service ever doesn’t even deserve the term service

  • RyanMcVeigh96 Ryan 'Ry' McVeigh (@RyanMcVeigh96) reported

    @santanderuk Help please!

  • NamiTalwarrior Anamika Talwaria (@NamiTalwarrior) reported

    @santanderuk I'm an existing customer but looking to open up a joint current account... Would we be eligible for this offer? Especially as all my direct debits would move across to the JA?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!

  • Billyrichard72 Billyrichard6 (@Billyrichard72) reported

    @santanderuk will block your current accounts if you buy cryptocurrency ! Beware

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk what has happened? No online or banking and no Help