Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 01/14/2026 22:45

January 14: Problems at Santander

Santander is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mansipatellx Mansi (@mansipatellx) reported

    @santanderuk imagine being a BANK but your customers can’t access their money 🤡

  • GameBoiiSav *puts 2 fingers to left forearm and bites lip* (@GameBoiiSav) reported

    @santanderuk fix up man wtf.

  • tehcooky Tehcooky (@tehcooky) reported

    @nickppeters @santanderuk Mobile app working now pal, can’t go on to the accounts but can move money between them

  • Rachel23989 Rachel (@Rachel23989) reported

    @santanderuk Can you please give us an idea of how long this **** up you’ve made is going to take to fix?

  • AtterbyBeth bethatterby (@AtterbyBeth) reported

    @santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander

  • BrianAscroft Brian Peter Ascroft (@BrianAscroft) reported

    @santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀

  • KirstyMac811 Kirsty MacLean (@KirstyMac811) reported

    @santanderuk @santanderuk Thanks for your timely and courteous response, it told me all I needed to know. To *finally* - after years of putting up with an at best OK, at worst disgraceful, standard of banking and customer service - decide to remove my money from your clutches. #byesantander

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Technical issue it’s more than a technical issue it’s a bloody disgrace doing maintenance on Sat, shame on you Santander, shame on you.

  • snoopsaj aj snoop (@snoopsaj) reported

    @santanderuk Absolutely fuming with santander cant access anything trying to pay online for over 3 hours a bank your size should not be having a problem like this

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Sarah_Brimble @santanderuk That's because they basically have no access to anything. All of their computers are not working as well