Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 12/30/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ameIiashcps justine (@ameIiashcps) reported

    @santanderuk sort you customer service out.

  • NamiTalwarrior Anamika Talwaria (@NamiTalwarrior) reported

    @santanderuk I'm an existing customer but looking to open up a joint current account... Would we be eligible for this offer? Especially as all my direct debits would move across to the JA?

  • carmel61905477 carmel (@carmel61905477) reported

    @santanderuk is there anyone at Santander who actually wants to help a customer?? So far the simple answer is no!!!

  • bobster1980 Rob campbell (@bobster1980) reported

    @santanderuk #FCA disgusting service from your Mortgage department, followed up on complaints, but still no help from you. If you apply for something honour it. Wouldn't recommend you to anyone, customer lost for life. Poor service, complaints couldn't wait to get off phone

  • leapinghare76 Leaping Hare Design (@leapinghare76) reported

    @santanderuk really crap customer service just now. You’ve just hung up on an anxious 17 year old trying to reset her login info claiming you just can’t access her account details. No explanation as to why just thank you goodbye. #rude

  • mark_davison Mark Davison (@mark_davison) reported

    @santanderuk I have put up with some terrible service in the past - including a bug in your app that accidentally sent my payment to the wrong payee... but preventing me making a payment to Binance is a step too far. Why should you decide who I send my money to?!

  • PaulFbraai PaulF (@PaulFbraai) reported

    @santanderuk trying to make a loan application online and your site keeps crashing and so tried calling and that doesn’t work either. The tried using chat function and response was no one is available. How do you actually get hold of anyone????

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk RangHelp Held on for 90 minutes. No reply. Given up.Poor service.

  • RHilton83 Becky (@RHilton83) reported

    @santanderuk @DisabilityGovUK @DisRightsUK As a disabled customer, I haven't been treated this badly for years. Lies, customer shaming, discrimination, being treated like scum. How can I take this further? It's making me ill. #Santander #disabilitydiscrimination

  • Mike90768167 Mike (@Mike90768167) reported

    @santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?