Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 01/20/2026 00:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!

  • garbs75 Adam (@garbs75) reported

    @santanderuk (Pt 5). 10 working days with no use on my card? Genuinely absolutely disgraceful conduct. As soon as this is resolved I will be moving banks and will never, ever recommend you. I’ve got to rely on family and friends to lend me cash for the next week or so. And I’m the victim.

  • ClaudiaPeace2 Claudia Peace (@ClaudiaPeace2) reported

    @santanderuk shocking customer service -1hr to get through, 10 days to replace a stolen bank card..(which was sent 2nd class mail!) and unhelpful server attitude. This will be one customer less.

  • Mallmateuk Mallmate (@Mallmateuk) reported

    @santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderuk @santanderukhelp Santander your service is a joke. U blocked my transaction and now I am in the phone for more than an hour and counting... U will put me through to someone as soon as you can. Probably next century...

  • G13Julie Julie Shackman (@G13Julie) reported

    @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

  • dave28263 Dave (@dave28263) reported

    @financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk

  • ADH565 ADAM #FBCoalition2024 🇬🇧🇪🇺🇦🇺🇺🇦🏳️‍🌈🔶🌹 (@ADH565) reported

    Hi @santanderuk maybe you should take a leaf out of #nationwide's service manual on how to treat clients, just received mortgage offer honouring rate offered few weeks before the market crash. Unlike some who dragged out for months and then found an excuse not to offer.

  • TonieP tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is