Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 12/20/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????

  • pauline44 LadyP (@pauline44) reported

    @santanderuk Is there anyone available to help with a query since it’s now after 5pm?

  • jaynelloyd04 Jayne Reynolds-Lloyd (@jaynelloyd04) reported

    Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!

  • mattmcg1994 Matt McGuinness (@mattmcg1994) reported

    @santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.

  • celticangie angela sheridan (@celticangie) reported

    Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • CoxandClan Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • kidcronx lauren furey (@kidcronx) reported

    .@santanderuk really making me wish I never switched my bank account. Been an absolute nightmare from go to woe. Can't use contactless, can't make transfers on mobile banking, can't get help in-branch, can't get through on the customer line 😩