Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 02/21/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • tom1bar Tom Barrett (@tom1bar) reported

    @santanderuk When completing a form on your site from my accounts page, after entering the OTP code and hitting submit i get the error: [Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null Tried on iphone safari, win10 chrome and edge all same-help?

  • WhiteCHandyman Chris Maddock (@WhiteCHandyman) reported

    @santanderuk is your website down?

  • mojomatt_ 🔞 Matthew! (@mojomatt_) reported

    You also have IT issues not letting customers pay money in online today @santanderuk

  • CrapAstronaut CrapAstronaut (@CrapAstronaut) reported

    @santanderuk you know how unlikely it is that I'm going to call a phone number left by your messaging service in this day and age? Probably need to rethink your strategy.

  • RedAnt6 Red Ant (@RedAnt6) reported

    Had a note from @santanderuk saying they were considering taking my debit card from me, despite 7-10 transactions per month on my account. Do they not realise that Covid issues mean people don't use cards in person like they used to?

  • edanfinan edan (@edanfinan) reported

    @santanderuk worst customer service ever experienced 40 mins hold

  • krissygeo1 Krissy Georgiou (@krissygeo1) reported

    Trying to complete on a house before the end of June is pure stress. Made even more stressful when dealing with a lender as slow as @santanderuk #stampdutyholiday

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    Hello @santanderuk. Could you please be more modern before I fully switch to something else? 1) Allow the SAME operations in your app than on the website (add/amend standing order for example, cancel direct debit) 2) Stop spamming me with SMS verification when I just verified?

  • ActressSkye Skye Fowler (@ActressSkye) reported

    @gracierosechid1 @santanderuk Bluddy hell! I can't belive it! Why are they so ****!!??? So sad. I now have 97p... they stole Bluebelles money thats the worst part 😢😢😢