Is Santander down in Kelso, The Scottish Borders, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Kelso, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The_Dotfather
(@The_Dotfather) reported
@santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….
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Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice
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Wintersprinter
(@wintersprinter) reported
Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk
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hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
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Jeremy White
(@jeremyiwhite) reported
Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?
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Das-Photography
(@DasPhotoLondon) reported
@santanderuk Mortgage statements ordered 3 times but didn’t get delivered. We need these urgently to declare Swiss taxes. Can you please help? Long queues on the phone, when I was in London they refused to fax/email it to one of your local branches.
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Janet Metcalf
(@metcalfjan) reported
@santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2
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kevin
(@k3vmc_invest) reported
@santanderuk I have been phoning you since Friday. If you cannot sort out a simple block on an account within 72 hours, you should not be operating as a bank. Please. I know a lot of your staff are working from home, but please, wake someone up, or interrupt a tea break!
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Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress