Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 09/16/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (16%)

    Login (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LolaRay455 Lola Ray (@LolaRay455) reported

    @ErichtJohn @santanderuk I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful

  • LukieLudlow7 Luke Ludlow (@LukieLudlow7) reported

    @willow1886 @santanderuk I had someone fruadantly take £895 out my Santander account over a month ago John I received a letter from the fraud department today saying please allow us another 20 working days to look into this complete shambles @santanderuk are

  • natnetballcoach Natalie Peperell (@natnetballcoach) reported from Broadhembury, England

    Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

  • bmpmcgirr Brian (@bmpmcgirr) reported

    @Miffy45 @santanderuk Its horrendous especially for Business customers, machine was out of service and the ladies at the counter refused to deposit my cheque as all business banking is to be done at machine only, stupidest thing ever.

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

  • TwatOfTinyTweet TwatterOfTinyTweets (@TwatOfTinyTweet) reported

    As a customer of @santanderuk I wanted to open an Acc for a non-profit. Started on 18th March. It's now 18th May and still no account set up!! Had a call to say I was going to get a call and *3* letters on how to escalate to ombudsman. Attend to the org issue! #SupportUkraine

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • familylawspec Steven Wade (@familylawspec) reported

    @santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?

  • SidcupGal SidcupGal (@SidcupGal) reported

    Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.