Santander

Is Santander down in Kelso, The Scottish Borders, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Kelso, The Scottish Borders, Scotland 03/22/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IGM942 Irf (@IGM942) reported

    @santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping

  • PlanetMongo_ETH Exploring Father 🌍 (@PlanetMongo_ETH) reported

    @_JTrades_ @santanderuk Or taking a high interest loan, they have no issue handing those out!

  • markwass markwass (it) (@markwass) reported

    @santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!

  • iihay Iain Hay 🇺🇦 (@iihay) reported

    Hey @santanderuk don’t you think it’s a bit ridiculous to send me out of your app app to sign up for your new rewards scheme and then ask for card details+CVV when you know who I am anyway as I came from your app. Do you not trust your own apps security or just terrible design?

  • KarateJoe12 Joe 🌱 (@KarateJoe12) reported

    Hi @santanderuk I E-signed my credit agreement for my new car but now I can't actually access or read my agreement anymore. Please can you advise?

  • cindyhsetc Cindy HerramanStower (@cindyhsetc) reported

    @santanderuk absolutely dreadful service with your call centre. Waiting ages on behalf of my elderly father then asking him questions that he ABSOLUTELY had to answer before you would speak to me. He couldn’t hear or understand what the questions were. He’s 81 and disabled FFS!

  • DJRenoir Rob (@DJRenoir) reported

    @santanderuk I’m also getting problem setting up Boosts when I go from set up page 2 to 3. Can you tell me if Fitbit is on their as I am delaying a purchase I need to make. Thanks.

  • madonnaragu Madge (@madonnaragu) reported

    @ThreeUKSupport Spoken to @santanderuk @santanderukhelp on the phone already. They say it's an issue with our provider - Three 5G broadband. It's odd now both you and Santander say it's not a known issue when other people are having it too. Maybe it's the constantly changing IP address?

  • davidmetcalf30 David Metcalf (@davidmetcalf30) reported

    @AdrianBethune @santanderuk We also had a similar issue on our mortgage with @Santanderuk and ended up with Halifax. The trouble these days is that so much of banking is run of algorithms rather than human input - fine most of the time but doesn't allow for any common sense or perspective.

  • LMac04 LMac (@LMac04) reported

    Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills