Is Santander down in Kelso, The Scottish Borders, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Kelso, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Kelso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (40%)

2. 

   Website (26%)

3. 

   Transactions (16%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Chris Webb (@Chriswebb_exmet) reported 6 minutes ago

  @santanderukhelp I rang the telephone number that @santanderuk asked me to call when the block was put on the app and online banking. After an hour today the call was finally answered and the matter resolved quickly.

• K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏻 (@IVFBabyOnBoard) reported 11 minutes ago

  Hi @santanderuk what is the earliest I can re-fix my mortgage if it’s current rate expires Feb 2023?

• Simon Goldman (@goldie_oz) reported 12 minutes ago

  Patience wearing thin with @santanderuk @TfL bike hire scheme. The tech was always terrible but now an effective multiple-fold price increase (£2 per day to £1.65 per hire) a massive disincentive for cycling (?!) and with hire stations that don’t recognise credit/debit cards

• TorquieNoodle (@torquienoodle) reported 12 minutes ago

  Ludicrous customer service from @santanderuk Try to actually pay them money and branch refuse to help saying need to call hotline. Now been an hour trying to call so that I can simply make a payment to the right account so it doesn’t rupture my mortgage.

• 5 (@alex_bloomfield) reported 13 minutes ago

  @santanderuk probably the worst bank in the UK??? @financialombuds @TheFCA some serious KYC issues to investigate there

• Adrian Peacock (@PeacockAdrian) reported 18 minutes ago

  If you're looking to open a business account forget @santanderuk . Dismal outfit. Would like to call it a poor service, but there is no service. #lookingelsewhere

• chris (@chris78james) reported 21 minutes ago

  @santanderuk anyone around to answer the phone in the fraud department, gets abit boring waiting for over half an hour to deal with a problem. Who compensates for my time lost dealing with this?

• Minhaz Adam (@MinhazAdam786) reported 23 minutes ago

  @santanderuk why not help people who are in there last year of there fixed deals. Wave ERC’s for them and let choose new products and you will keep them as customers longer!!

• Gillian Hill (@Gill_WWA) reported 23 minutes ago

  @MartinSLewis can you help us? No one seems to be able to get through to @santanderukhelp @santanderuk and this is causing huge issues for us. We are waiting hours on end for calls to be answered and often calls are dropped. Even the complaints line isn’t being manned!

• Joneschris (@manutdTOPFAN73) reported 26 minutes ago

  @santanderuk worst company ever . Takes no joking 6 hours to try and speak to fraud det can't ever get thro so while holding drive to bank its shut shuts at 3pm everyday seriously don't give a **** about their customers I am still on phone waiting 3 hours later ffs wankers