Santander

Is Santander down in Ipswich, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 03/20/2026 23:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrhughjanus simon mercer (@mrhughjanus) reported

    @santanderuk on hold for 32 minutes to customer services and still not got through - poor, very poor

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk your customer service is a joke. On hold for over an hour. Awful

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • CharlieC_01 Charlie Chamberlain (@CharlieC_01) reported

    @santanderuk what is the best way to speak with an advisor about my new debit card not working? been on hold for over an hour and your online chat won’t help me 🤬

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?

  • robertoreal Roberto Real (@robertoreal) reported

    @santanderuk the most appalling user experience I have ever encountered with your registration process. Impossible to register and password creation process so complicated with no clear feedback mechanism.

  • SmZammas Betsy (@SmZammas) reported

    @santanderuk is it normal to be kept on hold for over an hour and half to be put through to customer services....exasperated doesn't even get close to how I feel!!!!!