Is Santander down in Ipswich, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavik Shah
(@BhavikrShah) reported
@santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.
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Gabrielle Van der Velde
(@mumsonamission2) reported
@santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you
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E V Radwinter
(@e_v_radwinter) reported
@santanderuk is anyone working on your customer support line today? I’ve been on hold for over half an hour!
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Rick Pollard
(@rick_pollard) reported
@santanderuk currently 4.5 hours so far on hold, need to speak regarding my mortgage. Online help not available. What am I supposed to do?
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Kilmamouse
(@mcsporran_james) reported
@santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful
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Abbie Bowles-Storer
(@Ablarr) reported
The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.
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Xander Bylo 🇺🇦
(@xanderbylo) reported
Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!
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clubclick.online
(@atclubclick) reported
@metpoliceuk I never got my £500 back from @santanderuk faulty ATM noone can enforce ombudsman service no judge avent perjury explain how a British gas envelope doesn't state smart meter act on it x2 f94yjo21
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Arron Stobbs
(@ArronStobbs) reported
@SamTwits @santanderuk 2hrs wait are you sure it wasn't the uk @child-maintenance service, their times are around the same
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Anthony Monks
(@thisismrmonks) reported
from
Preston, England
Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.