Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 12/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankRoss06 Frank Ross (@FrankRoss06) reported

    Now been holding over 30 minutes to speak to someone @santanderuk customer services but they are all busy. Perhaps time to improve their service or hire more staff.

  • NicholasGladst1 Nicholas Gladstone (@NicholasGladst1) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam Natwest mobile banking sorted this but as ever Santander are playing catch-up!! Do you not communicate with one another or test these patches before installing them? Spent 20 minutes on the phone to Santander, no apology, nothing on the website. Piss poor customer service!!

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk Explains why app not working, right pain but guess happens.

  • nfptalk Sensible Debate (@nfptalk) reported

    @santanderukhelp @santanderuk Did you manage to get anywhere with this issue?

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @DownByTheOcean2 @santanderuk I was just saying the app is not working and I get rude reply 🙄

  • nfptalk Sensible Debate (@nfptalk) reported

    Hi @santanderukhelp @santanderuk why don’t you keep your Google branch listings up to date? They don’t correspond to your website even though Google has your logo against them indicating you have control of the information. Wasted a whole hour trying to visit a branch this week.

  • msemps semps (@msemps) reported

    @santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @santanderuk The app not working either had to walk to bank just to check I not gone overdrawn this morning

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk