Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 01/12/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • badlxnd Ritchie (@badlxnd) reported

    @santanderuk your live chat bot is absolutely terrible

  • Mullarp111 Mullarkeys Mullarkey (@Mullarp111) reported

    1 hour 16 now phone not answering, this is my 2nd attempt, apparently Santander says I should use my mobile to call first attempt my batteries failed me after 1 hour 2 minutes. Sandanter you dont care about customer service #santanderuk

  • bionicwookie Bored_of_the_things (@bionicwookie) reported

    @santanderuk please stop sending me letters about my overdraft being removed... its not but you keep making me **** myself.

  • bl0ke a humorously-shaped potato (@bl0ke) reported

    @santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.

  • andrewmcminn Andrew McMINN (@andrewmcminn) reported

    Received a message from @santanderuk about somebody else's account. No E-MAIL address on-line to report it and their "live chat" just gives me generated computer responses - no help at all! 🤬

  • MrIndyDC United365 (@MrIndyDC) reported

    @santanderuk I applied to the 2.75% esaver account last week and sent all the documents requested, but heard nothing since. What's the issue? Why no communication?

  • alaaps Huda Syed (@alaaps) reported

    Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.

  • suob71 Su O'brien (@suob71) reported

    @santanderuk I have been on hold now over 40 minutes to talk to someone anyone call answered then put on hold not great service and your on line web chat not working Think I will close the account go else where

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail

  • scoobysurfer scoobysurfer (@scoobysurfer) reported

    @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???