Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 11/20/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dcatlover4 A (@dcatlover4) reported

    @MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x

  • RosamundDakin Rosamund Dakin (nee Bayes) (@RosamundDakin) reported

    @MorganBroadcast I've had terrible experiences with @santanderuk in the past, which is why I no longer bank with them. Come on @santanderuk do the right thing for this innocent victim, reimburse her in full without delay.

  • mcm_home Martin Moore - aka Dad's Taxi Service (@mcm_home) reported

    @MorganBroadcast What!!! The @santanderuk banking app provides access to the PIN code. What a bloody stupid thing to do. I'd get rid of Santander ASAP.

  • karenlha permanently puzzled 🤨 🤔 (@karenlha) reported

    @MorganBroadcast @santanderuk any comment on this? As a long standing customer I think I’ll move on. Seems far too easy to get through your security & then no support. No thanks…

  • ededNeddie Ed (@ededNeddie) reported

    @MorganBroadcast @santanderuk As you state you won’t have section 75 protection and I don’t think chargeback will be of any use, but if it was a Visa debit card, then I believe they have a ‘zero liability’ policy which might help. Sorry for your troubles :(

  • whufcne Richard Johnston (@whufcne) reported

    Blimey @santanderuk @santanderukhelp why when it takes 3 hours + to eventually manage to report clear fraudulent account activity do you make the customer feel it’s they who are at fault ? Then to make matters worse we have to feel pleased it’s being investigated refund ? Maybe.

  • JackLan33772356 Jack Lane (@JackLan33772356) reported

    @Bill5Portland @santanderuk They care even less about women who lost their businesses through lockdown. Suffered because no help. Only 18 months books And now santander take her home of 16 years. Can you imagine the state she is in. #unethical #greed

  • LiquidFaerie Liquid Faerie 🇵🇹🇪🇺💙🦄🕷🦄💙🇪🇺🇵🇹 (@LiquidFaerie) reported

    @MorganBroadcast Oh Charlotte that’s awful - @santanderuk what an atrocious way to treat your customer . @VirginActiveUK you should bear responsibility for this security breach too . Hope it gets sorted Charlotte 🙏🏼

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2

  • kenjude Ken Jude (@kenjude) reported

    @Heretoanywhere @MorganBroadcast @santanderuk If Santander don’t fix this in 24 hours everyone who banks with them should up and move!