Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 03/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewanderer58 K 💙 (@thewanderer58) reported

    @santanderuk What are you giving to customer who have been with you over 20 years or do we not count?

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported

    @santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • SJD5555 Sarah (@SJD5555) reported

    Due to complete tomorrow but @santanderuk had a last minute request before releasing funds and now being told our family including our toddler may end up homeless because will still need to leave our house, help somebody #santander

  • euan_foster Euan Foster (@euan_foster) reported

    @santanderuk you're customer service is terrible. Two hours on hold and noone has picked up

  • GleannIucha nicola (@GleannIucha) reported

    @gemlav3 @santanderuk No credit given - no matter how long a good standing customer #computersaysno I’m off - now things are different they need me more

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    @santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…

  • chriseldridge91 chriseldridge (@chriseldridge91) reported

    Having a rubbish time with @santanderuk recently, can't apply for a car loan through the app, tried the website and got the same generic error, went to a branch and was told to call Customer services, rang and then got cut off. Can you help? Been a customer of Santander since '12

  • euanp1 euan parker (@euanp1) reported

    What a surpise! Cut off again after 30 minutes. Advised to call another number. "The call centre is now closed"! What sort of customer service is this? @santanderuk

  • RoPCoach Beverley Grant PCC 💙 (@RoPCoach) reported

    @santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.