Is Santander down in Ipswich, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (35%)
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Mobile App (35%)
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Login (22%)
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Transactions (4%)
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Transfer (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sallyann Betts
(@SallyannBetts) reported
Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?
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Luke
(@Luke3146) reported
@santanderuk 3 times I’ve phoned your customer service number now & 3 times they have hung up on me!
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Deano
(@Deano44902974) reported
@santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)
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MechatheTecha
(@Themechaguy) reported
@mrslaurenhealey @santanderuk You aswell? I'm having the same problem, can't make any payments online
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Sarah
(@sardave31) reported
@GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.
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Naomi Coulthard
(@NaomiCoulthard) reported
@santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress
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Diana Dunbar
(@DianaDunbar13) reported
@santanderuk Please help after cancelling and paying in full for my credit card I have now received a notice of sums in arrears ??! 🤢 can’t get through to discuss
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Tarquinius Tweedle
(@TarquinTweedle) reported
@santanderuk Locked out of account at a crucial moment and told to contact help desk but no one answering the phone. Total nightmare! 😖
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Steven Foley
(@sdf1981) reported
@santanderuk Hello should be getting a new phone today how to I transfer my account to my new phone as can’t remember my log in details