Is Santander down in Ipswich, Suffolk, England?
Some problems detected
Users are reporting problems related to: mobile app, login and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ipswich, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Santander
Santander is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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ria morgan ✨
(@riamorgannn) reported
@santanderuk I have been on hold nearly 2 hours, wtf is going on
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rachel14003
(@rachel14003) reported
Hi @santanderukhelp @santanderuk The secure message option seems to have disappeared and on this screen the Chat and Close account links are unresponsive. How can I get help please? Your customer service used to be easier than this!
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Krissy P
(@kelp888) reported
disappointing result trying to continue mortgage @santanderuk #nhsworker working two jobs within the #nhs wouldn’t accept second income as not having a payslip every week even tho good income every month. needing to move and leave mortgage early.#thanksfornothing @antanddec
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JM
(@hanga17) reported
@santanderuk why are your customer services so pathetic? I've repeatedly chased and was promised a response by 48hrs and promised a call at 5pm by close of business today 8pm by back office team. And surprise surprise didn't get the call. Clearly its urgent for me, but not for u
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KarenT
(@KMTurnip) reported
@santanderuk I'm trying to open a current account but I work in the third sector - your drop-down on the form only offers public sector, private sector and armed forces. What do I do?
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Sharon coldrick
(@sharoncoldrick) reported
@santanderuk …nearly 7 weeks to reject a mortgage application because I had 4 months not working after 30 years serving as a police officer , information provided at the outset,banked with you for over 25years#notanymore
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JustMe
(@Misty01275) reported
@santanderuk urgent help needed and your helpline isn't answering. 93 year old has handed over bank details to 'police' and we need someone to pick up. Please help
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Prof. Lee Cronin
(@leecronin) reported
@santanderuk your business mykyc & customer service is an utter joke. We are moving bank ASAP.
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$$ITR $QUAD
(@SSITR_nft) reported
@santanderuk can you send me the fraud team email I’ve been on hold forever and you webchat robot is not helpful. I need to send you documents. I am not a customer
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Nicki Pegg 💙🇺🇦
(@nickipegg4) reported
@santanderuk would you like to explain why it's so difficult to register my mum's death with you? I'm being sent from pillar to post for an account which has very little in it. In contrast @CoventryBS and @Nationwide were extremely welcoming and bent over backwards to help