Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 12/16/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    You’d think @santanderuk would put a tweet out to explain to customers what’s happening. Not great customer service.

  • Jonbritton10 Jon Britton (@Jonbritton10) reported

    After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!

  • girlinbluecurls Suzanne 💙💙 (@girlinbluecurls) reported

    @AvivaUK why, after I’ve made an enquiry about a @santanderuk insurance policy, do half the “can we help with something else?” links lead to Barclays policy pages. All I want is my current insurance schedule!

  • Talibanter666 Talibanter tattle tale (@Talibanter666) reported

    @santanderuk Whilst I agree with the need for security checks, why oh why do you block online banking after all security has been completed? 48 hours to restore access is a diabolical waste of my time as is the 39 minutes hold to speak to someone!!!!

  • BreslawDavid David Breslaw (@BreslawDavid) reported

    @santanderuk I called Friday a week back and was, promised it would be opened this week, and on Friday, another “we are so busy “message. Think I’ll find another fixed term account because I’m not sure I can deal with Santander’s awful admin again. Santander doesn’t change

  • SamChappatte Sam Chappatte (@SamChappatte) reported

    @santanderuk is a terrible customer experience! No wonder they are being disrupted by the likes of @monzo

  • TomMullett Tom Mullett (@TomMullett) reported

    .@santanderuk @santanderukhelp You've blocked my account without any prior warning.....and now you're saying that you're unable to contact me or raise it with the relevant team. I'm abroad and unable to access money. Abysmal service. Switching banks the second this is resolved.

  • ExpediaUK ExpediaUK (@ExpediaUK) reported

    @TanookiLiam @santanderuk Hi Liam, sorry to hear your refund has been delayed. If you would like to speak to a member of our customer service team then please send a DM to @ExpediaHelp.

  • smpcomms Stuart palmer (@smpcomms) reported

    @santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡

  • gordod David Gordon 💙 (@gordod) reported

    @santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.