Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 01/28/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidjbond Dave Bond (@Davidjbond) reported

    @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?

  • jacobjosephleec J (@jacobjosephleec) reported

    Love that an @santanderuk ATM machine just had an error - took my £500 & didn’t even deposit it in my account 🥲

  • JuneRei29195898 June Reid (@JuneRei29195898) reported

    @santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards

  • IgorKhymky SENO (@IgorKhymky) reported

    Has @santanderuk switched over to mobile app? New debit master card is not accepted. Online banking has lost messaging, meaning no help with chat.

  • Shannam16752382 Shanna morgan (@Shannam16752382) reported

    @santanderuk why is impossible to change your payment date for loans or mortgages, making it purposefully difficult , even chat teams “are not loan trained” not everyone has time during day to sit for hours on hold !

  • Nellie_Ville 🧡Nellie🧡 (@Nellie_Ville) reported

    People, what banks are you with and do they have good customer service? Because @santanderuk @santanderukhelp are making me want to pull my hair out

  • CulturalWed Catherine Boardman (@CulturalWed) reported

    @MaddiePlease1 @santanderukhelp @santanderuk Truly awful behaviour from Santander

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported

    @santanderuk this is ridiculous, every 2 months you block my account and ask me to provide you some documents about my income and ask me who I paid and why?Is that all because I was born in #Iran ? It’s happened at least 5 times last 2 years.really disappointed

  • mdjenksn matt jenks (@mdjenksn) reported

    @santanderukhelp Honestly, @santanderuk absolutely rubbish customer service. Conflicting information constantly, never able to speak to a person, only bots. What is the point of your branches if they can't actually do anything when I go in??

  • 3333Boost Boost (@3333Boost) reported

    Trash bank decided to block my CC for security reasons while paying with Apple Pay in a commerce? what kind of joke is this? @santanderuk