Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 03/01/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_treadwell Simon Treadwell (@simon_treadwell) reported

    @santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....

  • sciencebase David Bradley (@sciencebase) reported

    @dansumption @santanderuk See also, every self-service counter in the shop having a member of staff advising customers. They might as well do the scanning for us.

  • portybelly Flash (@portybelly) reported

    @santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless

  • ImHayleyOsborne Hayley Osborne (@ImHayleyOsborne) reported

    @santanderuk how is it possible for a retailer to access a bank account balance and available balance from a card machine used for payment. And is this legal? Especially if they don’t inform you what they are doing first?

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking

  • JayPatel06 Jetendra Patel (@JayPatel06) reported from Northamptonshire, England

    @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

  • MrTashworth Cheeseball (@MrTashworth) reported

    My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help

  • ___Louisa____ S’more or less (@___Louisa____) reported

    Well I’ll never ignore @MartinSLewis surveys again! @santanderuk repeatedly lowest in customer service and I agree! Trying to pay my credit card, on hold for 3 x 20 mins…. do they not want me to pay?? 😡

  • moc2472 michelle wright (@moc2472) reported

    @santanderuk are you having issues paying into accounts as myself and 3 people I know have been waiting on payments and we haven't got them

  • Dave0London Dave (@Dave0London) reported

    @LynneDMNoble1 @santanderuk This is awful what are they playing at?