Santander status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ipswich, England

The most recent Santander outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Mobile App	29 days ago
Ipswich	Transactions	1 year ago
Ipswich	Login	2 years ago
Woodbridge	Mobile App	2 years ago
Colchester	Mobile App	2 years ago
Colchester	Transactions	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 4 minutes ago

  @santanderuk @TSB I HAVE NOW HAD TO SPEND ALMOST £100 OF MY MOTHERS MONEY, ON A NEW PHONE, JUST SO THAT WE CAN GET SIGNAL TO GET OUR SHOPPING. SHE HAS ALZHEIMERS AND WITHOUT THIS HAPPENING, WE WOULD NOT EAT. IM HER FULL TIME CARER WHICH IS WHY I HAD TO USE HER MONEY, AS BENEFITS ARE TERRIBLE!!!!

• 
  paul (@paul96403038) reported 10 minutes ago

  I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

• 
  Diablo (@ARRelectech) reported 16 minutes ago

  @UltraDane @santanderuk and all other banks who do this - you are a joke and should be fined millions. Its HIS money, **** all to do with you. I'd find a bank that does let you do what you want with your own money and ditch these parasites - even for worse benefits

• 
  Jen Hannigan (@HanniganJen) reported 19 minutes ago

  @santanderuk Applied for a mortgage in principle online, approved with no issues, but no proof provided of this other than a confirmation number. Vendor quite rightfully unwilling to accept offer without confirmation of mortgage in principle. Now what?

• 
  Paul Lewis (@paullewismoney) reported 21 minutes ago

  @kevinsamuel Thanks Kevin. It’s not so much financial problems as service problems. I have never had such bad customer service as @santanderuk over last two weeks. And I’ve dealt dozens of banks.

• 
  Martin Hughes (@MartinH01846340) reported 24 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Douglas Mcarthur (@Douglas15358209) reported 27 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere

• 
  steven jackson (@Archtech_design) reported 28 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 30 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 32 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA