Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 10/13/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Website (25%)

    Website (25%)

  3. Transactions (21%)

    Transactions (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Tatty42 James T (@Tatty42) reported

    @santanderuk hello, I am unable to add my debit card to Fitbit Pay, can you help please?

  • MDLsLandD The MDL World Of L&D (@MDLsLandD) reported

    @santanderuk @santanderukhelp @santander #fraud #disgustiging #leavethisbanknow My partner was the victim of fraud and waiting on a phone for over and hour with the Santander fraud team, only to be greater by disgusting customer service from 'Sophie', LEAVE THIS BANK NOW!

  • arashmazinani Arash Mazinani (@arashmazinani) reported

    @Victoria_TMC @TrinityLeeds No worries. There's also the @santanderuk work café but there only semi open. The woods in Chapel Allerton I think do drop in hang out all day working. And the Left Bank in Hyde Park also used to do one for free. But not sure now.

  • asdfghjkLUCY_ l u c y (@asdfghjkLUCY_) reported

    @santanderuk I've got a savings account but can't find my account number or sort code on my online banking - can you help with where I can find this

  • Tinkale85 Tina Q-Pel (@Tinkale85) reported

    @santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!

  • TetchyBitch Vikki (@TetchyBitch) reported

    @Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.

  • LauraMillerGB Laura Hogger (@LauraMillerGB) reported

    @santanderuk When writing to my husband & I about our new joint account, please address to us both. Not just my husband. This is 2021. New customer not happy 🙄 especially as it was I who initiated the switch not the husband! Can you change this please?!

  • lucyybennettt luce Xx (@lucyybennettt) reported

    imagine santander leaving me with no access to my money as a student trying to literally survive on what i have in my cupboards for over a month. absolutely ridiculous. worst bank to go to as a student as they’re so unreliable and slow. @santanderuk @santanderukhelp

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderuk You don't support customers, a pensioner I know has had her account blocked by you (including access to her pension to pay for food and heating), she has a severe illness and cannot travel to a branch as you demanded with ID. One of your managers rudely hung the phone up on her!

  • LegalPenny @Legalpenny (@LegalPenny) reported

    @buckjamesfs @santanderuk Maybe they need some help from our @Moneypenny #LiveChat team 🤔🤔🤔🤔