Santander

Is Santander down in Ipswich, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ipswich, Suffolk, England 11/29/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    Your online service is awful! I dread having to call you! Your online banking is Stone Age! I can't wait to move! @santanderuk

  • Mosaliee Rosie Posie 🦎 (@Mosaliee) reported

    @santanderuk pls help. I am trying to get on the app to move some money and it says "we have stopped the app as you seem to have an app that isnt secure"????

  • davies_lara Lara Davies (@davies_lara) reported

    So @santanderuk funds transferred incorrectly, not allowed access to funds Jonathan roberts can’t escalate & the chap earlier told me collections closed at 18:00 leaving me without access to my funds when they close at 19:00 wow call now please no foood

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk I'm trying to Switch to your bank but Saundra Ruttledge sent me an email saying she can't recognise my donor account. Of course there is no reply to this mail or info where to go to rectify. Total useless **** - stop hiding behind a no-reply mail

  • LadyofCrypto1 Lady of Crypto 💎👑 (@LadyofCrypto1) reported

    @santanderuk You don't support transactions to #crypto exchanges. I get your ads on #cryptotwitter. Sort out your ad targeting.

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • lisoruss Lisoruss (@lisoruss) reported

    @santanderuk I have just been cut off mid call by one of your agents then cut off again as soon as I was connected on my next call. Your customer services are terrible!

  • ChloeCarsonAsh Chloe Carson-Ashurst (@ChloeCarsonAsh) reported

    @santanderuk I recently got married and changed my name. Have a new passport. Checked on your website how to change the name on my account. It said to fill in a form and bring it into branch along with my passport. Spent 45 mins coming into branch to be told that (1)

  • polyp2000 polyp2000(⧖) (@polyp2000) reported

    @santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.

  • HarcourtDonna Donna Harco (@HarcourtDonna) reported

    @santanderuk Hi can anyone help please . My daughters had her card and phone stolen at uni and has no way of cancelling her card. I’ve tried to do it for her via my phone but am unable to do so . She has no ID with her as that was in her bag as well how can we freeze her card ??