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Santander

Santander status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and login.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Inverness, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Inverness, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Inverness, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Santander

Santander is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • andyparsons3
    AP (@andyparsons3) reported

    Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

  • expert4money
    Gareth Davies (@expert4money) reported

    Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

  • 5arstudent
    5 ar student (@5arstudent) reported

    @santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp

  • rockchick4316
    Marion (@rockchick4316) reported

    @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

  • memeblogging9
    Ðarren (@memeblogging9) reported

    @HMRCgovuk @santanderuk @HMRCcustomers My Start Up $DelphineMining is about to get it's first pay cheque, problem is, it is chartered accounted by the Blockchain, what connections remain from the original idea, but the capacity is between $6000 to milti-million and tax has to be applied. All company wallets are included (4) of the company, to see outputs and input with research and development side but there will be a breakpoint of Finances input. I bled into this project to exact it, sit as a multi million pound business and a bank account is needed so. 5th September $6000 5th October $59000 ⁸ to be calculated After that the company is predesignated to mine cryptocurrency as designed via digital media not physical hardware due ⁸% risk factored in. I spent alot of time and borrowed assets to set my company up, know that decentralised finances are not theft or Nullified and they are the future, as for my two boats and many mansion's, my bank account. Advice to HMRC: Considerate of government you need a stricter policy on HMRC and benefit checks and Web 3 not just systems to monitor like an AI system over our own National insurance numbers as benefit fraud and web 3 can work together to friction the situation out so noone is trafficked to abuse in future potential. There must be a transitioning period of web 3 users web 3 companies and Government agencies because someone is actually homeless in this situation and government was poop poor maybe there is another recommendation, fix your government structure and employment reviews needed to adjust for the ⁸th probability of vanity within your own services.

  • ForeverScept
    StarmerOut (@ForeverScept) reported

    Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

  • fifi758
    fiona landmann (@fifi758) reported

    @santanderuk your customer service is woeful! Hours on the phone ( mostly on hold ) I thought I had got somewhere two days ago, promised a call back with a resolution but nothing since ! You are putting an 86 year deaf customer at risk , my mother , please help.

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me